
All the staff are truly excellent, professional and, more than anything, most caring.Ian S(Son of Resident/Service User)

All staff at the care home were very caring and nothing was too much trouble.Alison R(Daughter of Resident/Service User)

The care received, food quality, nursing care, entertainment and management are exceptional.F J(Daughter of Resident/Service User)

All the staff are truly excellent, professional and, more than anything, most caring.Ian S(Son of Resident/Service User)

All staff at the care home were very caring and nothing was too much trouble.Alison R(Daughter of Resident/Service User)

The care received, food quality, nursing care, entertainment and management are exceptional.F J(Daughter of Resident/Service User)

Ashbourne Lodge is rated ‘Outstanding’ by CQC (2020) and is the only one in Derbyshire with the 4 out of 5 outstanding rating. The home provides a full range of dedicated services including residential and nursing care, dementia care, long term and short term respite breaks and day care.
Situated close to the picturesque market town of Ashbourne, this former hotel offers outstanding care and stunning facilities. A cosy residents' bar,...
Care Provided by Ashbourne Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbourne Lodge for full pricing details and T&Cs.
Contact Ashbourne Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Jim Watt (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (17)
Parking
- Ample onsite parking is available.
Ashbourne Lodge Reviews (116)
Ashbourne Lodge has a Review Score of 10 (9.951) out of 10, based on 27 reviews in the last 2 years.
Over all time Ashbourne Lodge has 116 reviews.
My Aunt is very well looked after and seems very happy and settled. The care home is always very clean and the staff very attentive and caring.
My father-in-law entered the home at age 100. Because of our experience with his care we brought my sister to the lodge from Hertfordshire. The care shown to both has been outstanding. The staff are friendly, caring and sympathetic. Nothing is too much trouble for them. They are wonderfully attentive. The physical environment is modern, bright and clean. The food is excellent. There is an interesting programme of activities for the residents. When one reads so much criticism of care homes, Ashbourne Lodge is a shining example of a care home, getting it right. I cannot speak too highly of it.
Excellent caring professional care.
I don't mix with others that well as I lived in an isolated house for many years on my own and got really used to my own company, also, I am by nature rather shy which is no help!
My only concern is the lack of rehydration with water.
First of all, my mum feels at home with Ashbourne Lodge. Staff are more than helpful and go out of their way to make the above possible. Food and drink are 5 star and always plenty at any time. Nursing care is exceptional and that is crucial for my mum's wellbeing. Cleaning in rooms and all surroundings are kept to a high standard.
Happy, everyone is very kind. Lovely home, very caring.
My experience here is happy, I enjoy living here.
In general, this is a very good place for my partner to be. His needs are met and the care and the staff are very good. The lodge and gardens are well kept and very clean. The entertainment and activities provide a relief from the daily routine. This place mostly has a happy feeling.
The care that my mother receives is excellent. The staff are caring and very considerate as well as showing great patience as she has Alzheimer's Disease. The home is clean and well maintained, my mother enjoys meal times and is free to move about the common areas where there is always someone on duty. She receives a good level of attention and staff are around to chat with her. I know at night time they regularly check on her and return her to her room, as she wanders. We are very pleased with the overall care package.
My mum attends the lodge for day care on a Friday. She always looks forward to it, the staff are always welcoming and friendly towards her, she enjoys the company there and says the meals are lovely. She had a short residential stay about a year ago while we were on holiday, which she enjoyed.
My wife and I came as a couple initially, as her health conditions were worsening, she was well cared for until her demise in March 2015. I stayed on and have also been generally well looked after.
Following severe illness my mother (94) was too infirm to return to her flat and moved into Ashbourne Lodge. She has settled in and socialise well. The wide range of lively staff have made her welcome. She has integrated well, variable moods have been accommodated by staff. Needs have been responded to flexibility. The newly converted home is light and airy activities arranged for residents have engaged my mum and other residents.
Ashbourne Lodge, from the first day my nan moved in, have always been welcoming. The staff are always polite and approach work with a smile. My nan struggled to accept the loss of independence and mobility and the carers were keen to help. Sometimes the agency carers are slightly less friendly and helpful. As addressed at the AGM, the lift is very small and temperamental. The front door is also difficult to use and a little frustrating. On the whole a wonderful environment and friendly professional staff.
We have found the care to be supportive, understanding and appropriate. The staff are very approachable and have dealt with any concerns/issues promptly. I have found the food to be of a very good standard and I feel that a good choice at each meal. My mother-in-law has settled remarkably well and this must be attributed to the care on offer.
Provided care and consideration so that my mother did not die alone. Overall care good - showed care, compassion and dignity. May need some further training in end of life care - terminal agitation etc.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 January 2020Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashbourne Lodge.
There are no upcoming events for Ashbourne Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Ashbourne Lodge
- 30 Jan 2026Recipient: Milford Care
- 03 Nov 2022Recipient: Ashbourne Lodge
Accreditations
There are no accreditations posted yet for Ashbourne Lodge.
Meet the Team (1)

I started with Milford Care in April 2011 as a Care Assistant and then worked hard to progress within the company to reach my current role of Home Manager at Ashbourne Lodge, a position I have held since the Home opened in 2014. I find my job so rewarding and would not change it for the world as here at Ashbourne Lodge my team and I strive to make a difference to everyone who comes to stay with us. It is my passion to give good quality person-centred care, and this is an ethos which is embedded through the entire team at Ashbourne Lodge.
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