
We began looking for care homes, and straight away, we knew Spencer Grove was the one.S B(Granddaughter of Resident/Service User)

Nothing was ever too much trouble. My dad was welcomed into their care and treated like familyMarie S(Daughter of Resident/Service User)


We began looking for care homes, and straight away, we knew Spencer Grove was the one.S B(Granddaughter of Resident/Service User)

Nothing was ever too much trouble. My dad was welcomed into their care and treated like familyMarie S(Daughter of Resident/Service User)


Spencer Grove has recently been rated ‘Outstanding’ by CQC – February 2020. The home provides unique facilities with the very best in comfort and care in a stimulating environment. Spencer Grove provides nursing and residential care and offers both long-term and short-term (respite) care.
All bedrooms offer en-suite facilities (some including wet room shower) and can be furnished to suit the needs of the residents. Spencer Grove also has residential 'Care...
Care Provided by Spencer Grove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Spencer Grove Care Home for full pricing details and T&Cs.
Contact Spencer Grove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Samantha Annable(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 100
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (66)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (66)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting is open and no appointments are required. However, if you wish to speak to the Home Manager who arranges all admissions, she is available Monday - Friday 9am -5pm. The home also has a Deputy Manager and a Clinical Lead who are available to assist with queries.
Parking
- Restricted onsite parking available.
Spencer Grove Care Home Reviews (116)
Spencer Grove Care Home has a Review Score of 10 (9.989) out of 10, based on 61 reviews in the last 2 years.
Over all time Spencer Grove Care Home has 116 reviews.
Very kind and friendly staff.
Food and drink is good and there is a good selection. There is no restriction on visiting hours, some minor improvements are possible, ie, staff communication.
My mother has had really good care at Spencer Grove and appears really well now. She has been staying for respite whilst I have been away. She especially likes the activities provided. Shortage of staff has been a concern to her but the staff do the very best they can.
My middle sister spent 6 years of happiness in this home. She came to them in not a good state but with the care and love she was given she blossomed.
Now my oldest sister is here and is getting the same love and comfort that she needs.
It is a very friendly home, everyone is good with the residents. If there is anything you need, all you have to do is ask, if you have a problem the staff and management are always here to help. The care staff are excellent, not only do I get a great welcome, all my friends and relatives do too.
My mum has vascular dementia and has lived at Spencer Grove for 2 years. The staff are so supportive and thoughtful not only with mum, but with me as well. Recently the staff all attended a course on understanding dementia and they asked family and residents if they wanted to fill the empty spaces which I did and would thoroughly recommend. I very quickly realised that almost all of the training were things that they already do anyway daily at Spencer Grove and that meant so much to me to know mum is in such good, safe professional care.
My mother went into Spencer Grove just over two years ago. We were very lucky to have the home right on our doorstep. The care was excellent, my mother had dementia and had also had a stroke making life very difficult for her and also the carers. Spencer Grove is a happy place to be, so very friendly and informative. We felt reassured that mum was in safe hands always. Palliative care was given at the ending of her life this was also excellent and very comforting.
The manager is always happy to speak to you if you have any questions.
I have been to quite a few care homes but this is by far the best.
All round a great place.
Everyone at Spencer Grove has given my mother in law loving attentive care since her admission there in April 2015. The staff are always cheerful and genuinely care for all their residents. My husband and I are very happy to see how well she is being cared for. Previously she lived in their apartments above the care home but has been in and out of hospital since September 2014. In April 2015, she developed a corneal ulcer in her right eye which was the eye that worked reasonably well having lost most of the vision in her left eye due to macular degeneration. Due to the loss of her eye sight, it became necessary for her to go in to full time care and Spencer Grove very kindly found a place for her immediately where she has stayed ever since. She is frail but determined to not give in and can find her way round with the help of her walker with what little peripheral vision she has in her left eye and has now been registered blind. I like the fact that we can visit her at any time of the day, no set visiting times and, whenever we go, we are always welcomed by all. Mother always tells us that they are very good to her. We are looking for a nursing home in Lancashire now as we are relocating within the next few months and mother has told us to make sure we get her in somewhere as good as Spencer Grove which is high praise in itself.
My wife has been a resident at Spencer Grove since February 2008. The care and treatment she ahs been given over this period has been very good. The staff are very attentive and kind so I would be very difficult to locate a better place for her.
I visit weekly and have nothing but praise for all the staff from the cleaners to the kitchen ladies to the carers and the office staff. I see them all and they are all kind, courteous, very caring and nothing is too much trouble for them. You are made very welcome when you visit and if you have any questions they find the time to talk with you. They even find time to talk with the residents which is nice to see. The residential home is clean, well maintained and the food is good. Keep up the good work Spencer Grove Care Home - Excellent.
Spencer Grove is a well run care home. The managers are approachable and very helpful. The care staff are always cheerful and have time to answer any questions you may have. The ancillary staff again are always cheerful. The home is keep very clean and the rooms are spacious and airy, some have better views than others. On my visits my Dad is always comfortable and his needs are well catered for. All medical issues are promptly dealt with. There are activities for the residents to take part in and the introduction this year of a monthly trip out has been a great success with the residents. I visited several homes before deciding on Spencer Grove and I am very happy with the choice I made.
My father moved into Spencer Grove on the 5 September. He has settled in very well thanks to the care and dedication of the staff. He is well looked after which has been a huge relief. The staff are always there to answer any concerns and they know each resident personally. Nothing is too much trouble. My father has a lovely clean light room with en-suite and with excellent care facilities.
In the residential floor the manager's office is in the midst of all, which enables her to monitor her staff which she does well. On the nursing floor the managers office is away from all areas, therefore staff cannot have the same supervision which shows.
The whole establishment is kept very clean. The staff are kind and attentive. Always a good choice of decent food available. Residential public areas are spacious and adequate.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2020Outstanding
- CaringGood
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Spencer Grove Care Home.
There are no upcoming events for Spencer Grove Care Home.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Spencer Grove Care Home
- 30 Jan 2026Recipient: Milford Care
- 28 Feb 2023Recipient: Spencer Grove Care Home
Meet the Team (1)

Samantha began her career at the Milford Care group as a kitchen assistant when she was just 13. In 2018, Milford Care invested in Samantha’s future with the company by sponsoring her to follow her dream of becoming a Nurse Associate. After 3000 hours of placement and exams to become a registered nurse, Samatha passed with flying colours and continued her career in the care home.
After becoming a nurse, Samantha decided to put herself forward for the role of Spencer Grove Home Manager. With her high levels of commitment, charisma, and unwavering positivity, Samantha achieved the role. Combined with her leadership experience, management skills, and 13 years of learning Milford Care inside out, it became apparent she was the perfect fit.
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