Submit a Review for The New Lodge Nursing Home
114 Western Road, Mickleover, Derby, DE3 9GR
View full details of The New Lodge Nursing HomeLatest Reviews for The New Lodge Nursing Home
28 May 2026
Thank you for your most kind care of my late husband's cousin. He was very seriously ill. He was very well cared for and respected. I was received most courteously and shown to his room each time I visited, given time and peace and quiet with him in his last days. Thank you.
25 May 2026
Viewed new lodge prior to mum bring admitted for end of life care there. We were shown around by Allwyn and soon realised this would be the best place for mum. She was very poor when admitted so needed alot of care and patience. This was provided in spades. Just as important I found just as
importantly myself and the family were treated with kindness and compassion at every visit.
The staff were professional and always felt mum was in the best hands for her short stay.
Thankyou
07 April 2026
My dad is here at the moment, Allan, at 90 years old with dementia. The staff here are lovely and helpful, the room my dad is in is great, too, on suite bathroom and tidy condition. Floor seems to be good and my dad does give some positive feedback about the place and staff.
13 February 2026
Mum moved to the new lodge after bad experiences at her previous home . Within days she was her happy self again , staff and care are excellent .Always friendly and helpful and Mum is so content , I cannot recommend the New Lodge enough .
03 February 2026
My mum is a resident at New Lodge, she has early onset dementia and is only 62. I was worried that because some of the residents are older that she would lose her identity and all the activities wouldn't suit her but I was so wrong. She's treated like someone of 62 should be treated. Every single
staff member I have ever had interaction with has been amazing, friendly, caring and understanding. I would highly recommend this nursing home.
03 February 2026
My mother in law is a resident of New Lodge, the care she receives is second to none and all staff are friendly and welcoming. The facilities are always clean and tidy. I often see my mother in law participating in activities whether it be bingo or chair based exercises. She really seems to have
settled in very well.
03 February 2026
My mum was moved from a care home to here when she got worse and I would not want her anywhere else she absolutely loves it here the staff are all so friendly and acknowledge us all when we come to visit and always so polite
03 February 2026
My sister has been there about a year and they have been amazing with her and us when visiting .
She has plenty things to do and the staff know her and her ways they are very professional.
She loved the ascot day when she got dressed up this put a great smile on my sisters face while we don't see
much as she is really not herself it's a horrible illness.
03 February 2026
I can't thank the staff enough at this care home, my mum is so settled here and has been since day 1. The staff have always been so lovely and caring whenever I have been and you can just see that this is also the same when caring for my mum.
30 January 2026
My mum has been at this home for over a year now and I honestly couldn't imagine her anywhere else. The care she gets is amazing, the staff always come and say hi to mum and me when I visit. You can see they truly care about the residents and the families.
30 January 2026
My mum Ann was taken into the New Lodge in October 2025 for end of life care. She was a resident for 4 weeks. Her care was the best you could ever wish for. She was very poorly but every staff member went above and beyond to make her final weeks comfortable. I cannot thank everyone enough to which
I would highly recommend this care home to everyone.
A special mention to Sue and Karly who knew how to deal with our worries as mum was dying. They talked us through what would happen when she passed. They were so compassionate and caring.
Also, Amar was again instrumental in the running of the care home. He was so friendly every time I visited and again could not help us enough. It was a very tough time for the whole family but without Amar, Sue and Karly it would have been more distressing.
What a team. the owner should cherish staff like these.
Thank you
30 January 2026
My friend of 50years spent the last 6m of her life at New Lodge suffering from dementia. The care & nursing she received was absolutely fantastic and she was happy. All the staff were kind & gentle & given the circumstances of this 92 year old lady her final months could not have been better.
30 January 2026
The care of my Mum was exemplary. Throughout her 18 month stay she was treated with great kindness and patience. She was 96 years old and was receiving palliative care for breast cancer. She was naturally scared about her condition but the staff gave her reassurance and made her comfortable. I thank
you so much for looking after throughout her time with you.
02 May 2025
My mum was a resident at New Lodge from November 23 to April 25, she had advanced dementia and frailty. For the whole time she was treated with kindness dignity, respect and loving care.The staff are some of the most dedicated kind people you could ever meet. The home is beautifully clean, homely
and welcoming. Every visit no matter what time of day or night we were greeted with a smile, warmth and a drink ( and often biscuits and cake !). The care is exemplary. As a family we can't thank New Lodge staff and the owner enough for such wonderful care and also support to Mum and our family right to the very end. There really are no words good enough to describe this wonderful group of people who made my dear mothers last months so special. Thank you to you all.
19 March 2025
My Mum was in the New Lodge for 4 years and had excellent care throughout. The staff have great skills that ensured Mum was always receiving the correct medication and they are also so kind and caring for patients and family.
Thank you to all at the staff over the years
11 March 2025
The care that is provided is 2nd to none. My daughter is unable to do anything for herself & is not always cooperative.
I am extremely grateful that her unwillingness at times has no bearing on the quality of care administered.
06 March 2025
Our mother is a resident at New Lodge Nursing home. She has Huntingtons disease which is a complex illness. She has always received the highest level of care for her needs. The staff always prioritise her dignity. The staff are highly trained and experienced to deal with the complex and challenging
nature of the illness. The environment is always clean and standards in the home are high throughout. They also do regular activities to engage with the residents and families are always welcomed. The last few years has been difficult for us as a family but the home has always provided support and guidance even in the most challenging of circumstances. The staff that look after our mother on a daily basis or the most caring, thoughtful people and we are grateful for their hard work and kindness.
06 March 2025
My Nan moved here after a hip replacement.
This nursing home is probably the best we have been to. The staff are amazing as well as the managers.
We really couldn't ask for better care. The staff are always happy and treat the residents with the up most respect as well as the family members. Since
being there my Nans over all mental health has also improved which is amazing. We wish she was there from the start
06 March 2025
Our mum past away a week before Christmas after battling Huntington's disease for nearly 20 years. I moved her from a previous home as there was a few red flags and she's been residing at The New Lodge for about 6 years. Mum's time here, the care given has been excellent but not only to her but to
myself and brother as well, it's been our second family. Mum fought her illness right until the very end and the dignity and respect given is something that we'll never forget. Even mum had her send off from the home which is something I'm so grateful for. Genuinely a lovely, caring team.
30 September 2024
The New Lodge Nursing Home is truly outstanding. My 94-year-old mother-in-law spent the last two months of her life there. The kindness, care, compassion and professionalism of all the staff in respect of the residents, and relatives, was wonderful to witness. Quote from her son: 'I never imagined
the immense gratitude I'd feel for the care and love Mum received. It humbles me.'. The whole family feels the same. Thank you to everybody at The New Lodge. You are all stars.
Latest Reviews for The New Lodge Nursing Home
28 May 2026
Thank you for your most kind care of my late husband's cousin. He was very seriously ill. He was very well cared for and respected. I was received most courteously and shown to his room each time I visited, given time and peace and quiet with him in his last days. Thank you.
25 May 2026
Viewed new lodge prior to mum bring admitted for end of life care there. We were shown around by Allwyn and soon realised this would be the best place for mum. She was very poor when admitted so needed alot of care and patience. This was provided in spades. Just as important I found just as
importantly myself and the family were treated with kindness and compassion at every visit.
The staff were professional and always felt mum was in the best hands for her short stay.
Thankyou
07 April 2026
My dad is here at the moment, Allan, at 90 years old with dementia. The staff here are lovely and helpful, the room my dad is in is great, too, on suite bathroom and tidy condition. Floor seems to be good and my dad does give some positive feedback about the place and staff.
13 February 2026
Mum moved to the new lodge after bad experiences at her previous home . Within days she was her happy self again , staff and care are excellent .Always friendly and helpful and Mum is so content , I cannot recommend the New Lodge enough .
03 February 2026
My mum is a resident at New Lodge, she has early onset dementia and is only 62. I was worried that because some of the residents are older that she would lose her identity and all the activities wouldn't suit her but I was so wrong. She's treated like someone of 62 should be treated. Every single
staff member I have ever had interaction with has been amazing, friendly, caring and understanding. I would highly recommend this nursing home.
03 February 2026
My mother in law is a resident of New Lodge, the care she receives is second to none and all staff are friendly and welcoming. The facilities are always clean and tidy. I often see my mother in law participating in activities whether it be bingo or chair based exercises. She really seems to have
settled in very well.
03 February 2026
My mum was moved from a care home to here when she got worse and I would not want her anywhere else she absolutely loves it here the staff are all so friendly and acknowledge us all when we come to visit and always so polite
03 February 2026
My sister has been there about a year and they have been amazing with her and us when visiting .
She has plenty things to do and the staff know her and her ways they are very professional.
She loved the ascot day when she got dressed up this put a great smile on my sisters face while we don't see
much as she is really not herself it's a horrible illness.
03 February 2026
I can't thank the staff enough at this care home, my mum is so settled here and has been since day 1. The staff have always been so lovely and caring whenever I have been and you can just see that this is also the same when caring for my mum.
30 January 2026
My mum has been at this home for over a year now and I honestly couldn't imagine her anywhere else. The care she gets is amazing, the staff always come and say hi to mum and me when I visit. You can see they truly care about the residents and the families.
30 January 2026
My mum Ann was taken into the New Lodge in October 2025 for end of life care. She was a resident for 4 weeks. Her care was the best you could ever wish for. She was very poorly but every staff member went above and beyond to make her final weeks comfortable. I cannot thank everyone enough to which
I would highly recommend this care home to everyone.
A special mention to Sue and Karly who knew how to deal with our worries as mum was dying. They talked us through what would happen when she passed. They were so compassionate and caring.
Also, Amar was again instrumental in the running of the care home. He was so friendly every time I visited and again could not help us enough. It was a very tough time for the whole family but without Amar, Sue and Karly it would have been more distressing.
What a team. the owner should cherish staff like these.
Thank you
30 January 2026
My friend of 50years spent the last 6m of her life at New Lodge suffering from dementia. The care & nursing she received was absolutely fantastic and she was happy. All the staff were kind & gentle & given the circumstances of this 92 year old lady her final months could not have been better.
30 January 2026
The care of my Mum was exemplary. Throughout her 18 month stay she was treated with great kindness and patience. She was 96 years old and was receiving palliative care for breast cancer. She was naturally scared about her condition but the staff gave her reassurance and made her comfortable. I thank
you so much for looking after throughout her time with you.
02 May 2025
My mum was a resident at New Lodge from November 23 to April 25, she had advanced dementia and frailty. For the whole time she was treated with kindness dignity, respect and loving care.The staff are some of the most dedicated kind people you could ever meet. The home is beautifully clean, homely
and welcoming. Every visit no matter what time of day or night we were greeted with a smile, warmth and a drink ( and often biscuits and cake !). The care is exemplary. As a family we can't thank New Lodge staff and the owner enough for such wonderful care and also support to Mum and our family right to the very end. There really are no words good enough to describe this wonderful group of people who made my dear mothers last months so special. Thank you to you all.
19 March 2025
My Mum was in the New Lodge for 4 years and had excellent care throughout. The staff have great skills that ensured Mum was always receiving the correct medication and they are also so kind and caring for patients and family.
Thank you to all at the staff over the years
11 March 2025
The care that is provided is 2nd to none. My daughter is unable to do anything for herself & is not always cooperative.
I am extremely grateful that her unwillingness at times has no bearing on the quality of care administered.
06 March 2025
Our mother is a resident at New Lodge Nursing home. She has Huntingtons disease which is a complex illness. She has always received the highest level of care for her needs. The staff always prioritise her dignity. The staff are highly trained and experienced to deal with the complex and challenging
nature of the illness. The environment is always clean and standards in the home are high throughout. They also do regular activities to engage with the residents and families are always welcomed. The last few years has been difficult for us as a family but the home has always provided support and guidance even in the most challenging of circumstances. The staff that look after our mother on a daily basis or the most caring, thoughtful people and we are grateful for their hard work and kindness.
06 March 2025
My Nan moved here after a hip replacement.
This nursing home is probably the best we have been to. The staff are amazing as well as the managers.
We really couldn't ask for better care. The staff are always happy and treat the residents with the up most respect as well as the family members. Since
being there my Nans over all mental health has also improved which is amazing. We wish she was there from the start
06 March 2025
Our mum past away a week before Christmas after battling Huntington's disease for nearly 20 years. I moved her from a previous home as there was a few red flags and she's been residing at The New Lodge for about 6 years. Mum's time here, the care given has been excellent but not only to her but to
myself and brother as well, it's been our second family. Mum fought her illness right until the very end and the dignity and respect given is something that we'll never forget. Even mum had her send off from the home which is something I'm so grateful for. Genuinely a lovely, caring team.
30 September 2024
The New Lodge Nursing Home is truly outstanding. My 94-year-old mother-in-law spent the last two months of her life there. The kindness, care, compassion and professionalism of all the staff in respect of the residents, and relatives, was wonderful to witness. Quote from her son: 'I never imagined
the immense gratitude I'd feel for the care and love Mum received. It humbles me.'. The whole family feels the same. Thank you to everybody at The New Lodge. You are all stars.