The New Lodge Nursing Home

114 Western Road, Mickleover, Derby DE3 9GR

Group: Folcarn Ltd

Person in charge: Lindsey Foster (Manager)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Head/Brain Injury • Huntington's Disease • Parkinson's Disease • Stroke

Single Rooms: 26

Shared Rooms: 1

Rooms with ensuite WC: 26

Latest Care Quality Commission* Report on The New Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 The New Lodge Nursing Home has a Review Score of 8.6 (8.565)

The Review Score of 8.6 (maximum of 10) for The New Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for The New Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for The New Lodge Nursing Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.607 Points relating to the number of positive Reviews for The New Lodge Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.6 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The New Lodge Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The New Lodge Nursing Home

  • Daughter of Resident/Service User
    2

My mother spent her final days here at New Lodge and I cannot praise the staff here highly enough. After a lengthy search of many nursing homes within the area, New Lodge ticked all the boxes. Mum joined the home in May 2017 and settled in straight away. Unfortunately, it wasn't long until we found out that mum had heart failure and was considered as being in 'End of Life' care with a diagnosis of 2 weeks to live. The manager and her committed staff showed outstanding care and patience nursing mum during this time. She was incontinent, immobile and weak. She could only eat a puréed diet but we knew that the food was freshly cooked and the staff gave their time willingly to help mum eat it and build up her strength. Surprisingly, mum went on to live for a further 10 weeks and I am certain this was due to the care received.
New Lodge is a superb nursing home and our family felt part of a happy community. It is a shame that mum did not live to spend longer here.

How likely would you be to recommend The New Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anyone choosing a nursing home need look no further. It was a difficult decision to put my father into care after many episodes in hospital and home care. I didn't know what to expect and was very protective towards him.

However, from the moment he was discharged from hospital and put here I knew this was his future home. I did visit other homes but no comparison. This refurbished house is contemporary, ensuite rooms light and airy, two lounges and a stunning garden.
It feels like a home, spotlessly clean, with fresh homemade food. I am always welcomed by the staff, their compassion towards the residents is excellent and procedures for medical routines in order. They even took Dads old Yorkie who runs around happy.
The Shadow Minister is passing a bill for pets to go with elderly people but this care home is one step ahead. The residents are clearly well looked after and staff happy too. I can sleep at night as have absolutely 100% trust in this home. Thank you.

How likely would you be to recommend The New Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for The New Lodge Nursing Home

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The New Lodge Nursing Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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