The New Lodge Nursing Home

114 Western Road, Mickleover, Derby DE3 9GR
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10 41 Reviews
  • The New Lodge Nursing Home, Derby
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Show The New Lodge Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1300

These prices are only a guideline, please contact The New Lodge Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • The New Lodge Nursing Care Ltd

Person in charge

  • Sue White (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (2)
Are you the Owner/Manager of The New Lodge Nursing Home? View your Advertising Options

The New Lodge Nursing Home Reviews (41)

10

The New Lodge Nursing Home has a Review Score of 10 (9.969) out of 10, based on 22 reviews in the last 2 years.
Over all time The New Lodge Nursing Home has 41 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The New Lodge Nursing Home
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Total of 41, showing 1-20
Review from Kevin R (Son of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at New Lodge from November 23 to April 25, she had advanced dementia and frailty. For the whole time she was treated with kindness dignity, respect and loving care.The staff are some of the most dedicated kind people you could ever meet. The home is beautifully clean, homely and
welcoming. Every visit no matter what time of day or night we were greeted with a smile, warmth and a drink ( and often biscuits and cake !). The care is exemplary. As a family we can't thank New Lodge staff and the owner enough for such wonderful care and also support to Mum and our family right to the very end. There really are no words good enough to describe this wonderful group of people who made my dear mothers last months so special. Thank you to you all.
Reply from Sue White, Manager at The New Lodge Nursing Home

Your kind words and feedback is much appreciated. Your mum was a pleasure to look after and she will be sadly missed by the whole team.

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Review from Chris B (Son of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in the New Lodge for 4 years and had excellent care throughout. The staff have great skills that ensured Mum was always receiving the correct medication and they are also so kind and caring for patients and family.
Thank you to all at the staff over the years
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you Chris. It is always nice to receive positive feedback from families. It was a pleasure to take care of your mum for so long, she will be sadly missed by us all.

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Review from Robert W (Stepfather of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that is provided is 2nd to none. My daughter is unable to do anything for herself & is not always cooperative.
I am extremely grateful that her unwillingness at times has no bearing on the quality of care administered.
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you for your kind words. All our residents are special to us and your daughter is no exception, even on her bad days it is our pleasure to provide her care, we would not have her any other way.

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Review from Joe G (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother is a resident at New Lodge Nursing home. She has Huntingtons disease which is a complex illness. She has always received the highest level of care for her needs. The staff always prioritise her dignity. The staff are highly trained and experienced to deal with the complex and challenging
nature of the illness. The environment is always clean and standards in the home are high throughout. They also do regular activities to engage with the residents and families are always welcomed. The last few years has been difficult for us as a family but the home has always provided support and guidance even in the most challenging of circumstances. The staff that look after our mother on a daily basis or the most caring, thoughtful people and we are grateful for their hard work and kindness.
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you, your words mean a lot to our team. Your mum is part of our family and a pleasure to look after.

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Review from Emma S (Granddaughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan moved here after a hip replacement.
This nursing home is probably the best we have been to. The staff are amazing as well as the managers.
We really couldn't ask for better care. The staff are always happy and treat the residents with the up most respect as well as the family members. Since
being there my Nans over all mental health has also improved which is amazing. We wish she was there from the start
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you. Your nan is an important part of our family as are you all.

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Review from Stacey L (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum past away a week before Christmas after battling Huntington's disease for nearly 20 years. I moved her from a previous home as there was a few red flags and she's been residing at The New Lodge for about 6 years. Mum's time here, the care given has been excellent but not only to her but to myself
and brother as well, it's been our second family. Mum fought her illness right until the very end and the dignity and respect given is something that we'll never forget. Even mum had her send off from the home which is something I'm so grateful for. Genuinely a lovely, caring team.
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you. It was a pleasure to look after your mum for so long. She was a treasured member of our family along with you and your brother. We hope you will pop in and see us sometimes.

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Review from Paul B (Relative of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The New Lodge Nursing Home is truly outstanding. My 94-year-old mother-in-law spent the last two months of her life there. The kindness, care, compassion and professionalism of all the staff in respect of the residents, and relatives, was wonderful to witness. Quote from her son: 'I never imagined the
immense gratitude I'd feel for the care and love Mum received. It humbles me.'. The whole family feels the same. Thank you to everybody at The New Lodge. You are all stars.
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you for your kind words. Your mum-in-law was a pleasure to look after. We were honoured to take care of her in her final days. She will be missed by us all.

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Review from Mikaela P (Granddaughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was only in for 2 days before she sadly passed away. But she was treated with the utmost respect, dignity and empathy. The staff truly do a remarkable job. And when my nan had passed the family were treated so kindly and catered to for our every need.
Highly recommend.
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Review from Gwen G (Wife of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home may not be a high-end classy hotel, but the care, love and support the staff provide are without doubt the best you can get! Nothing is too much trouble and the home is full of love and laughter for residents, family and visitors alike. My husband died recently, and although I was not
with him, I am sure he knew he was surrounded by friends. When I finally arrived I was greeted by staff who were genuinely distressed by his death, so an extra big thank you to all concerned. There were many family and friends who visited during his nine-month stay, but not one person had a bad comment to make - in fact, everyone said what a happy and loving place to be a resident in, which was very reassuring. So a very big thanks to everyone involved from the cleaners at the bottom, to the senior medical staff and administrators and owners, thank you from a widow and her very grateful family.
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Review from C O (Granddaughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was transferred to New Lodge from the local hospital on a fast-track end-of-life pathway. Throughout her stay she has been treated with the utmost care and compassion by all of the staff. New Lodge has gone out of its way to make her as comfortable as possible despite very difficult end-of-life
symptoms, and her wishes have been placed at the centre of her care. As my grandmother’s only relative I have also been really cared for during this time, with no restrictions upon visiting, and have even been given meals so that I can spend the most time possible with her.
Very quickly following admission it was clear that staff not only knew my grandmother’s medical needs but had taken time to speak to her and find out about her as a person.
Very real care and compassion have been central to her stay.
Whilst unable to participate in the main activities being visited by lambs and having the opportunity to have her hair cut (even in bed) have made such a difference to her.
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Review from Lynn S (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On our first visit, the manager welcomed us warmly and showed us all around.
Our first impressions were a bright, immaculately clean and happy home. We saw two rooms, choosing the one we liked for Mum. Next, we met some of the staff and had a long chat over a very welcome cuppa. We just knew then,
we had found the right place. Mum moved in a few days later. Her room was spotless, bright and airy, overlooking the garden - just perfect. From that very first day, she received outstanding care from the whole 'family', who make The New Lodge Nursing Home what it is - a truly special home, full of wonderful, extremely caring, compassionate people. You simply couldn't choose a better home for your loved one. Sadly, Mum's time here was all too short but the loving care she received is appreciated more than words can say. We will be forever grateful to our 'family' at The New Lodge for everything they did for Mum and for us. Thank you all, so much, from the bottom of our hearts.
Reply from Sue White, Registered Manager at The New Lodge Nursing Home

Thank you for your kind words. Although your mum's time with us was short, she was an absolute pleasure to care for and will be remembered fondly by us all.

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Review from Lynn T (Daughter of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum only had three weeks at The New Lodge Nursing Home. She entered the home on end-of-life care. Whilst she was there she had the best care possible. The nursing care she received was five-star. The nurses, care and management staff kept us fully informed of Mum's health and well-being. They were
friendly, caring and loving towards Mum and our family also. Even when she passed away, the respect she got from them all was A-star. Thank you New Lodge Nursing Home for everything.
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you for your kind words. We are pleased we were able to make your mum's last few weeks comfortable.

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Review from Becky P (Granddaughter of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma was here till her last days and the staff was absolutely amazing, went above and beyond. During her last days, they were making sure she was as comfortable as she could be but also, were making sure we were okay and offering us food and drinks. So amazing!
Reply from Sue White, Manager at The New Lodge Nursing Home

Thank you for your kind words. Your grandma was an amazing lady whose character will never be forgotten here at the New Lodge. She was a pleasure to look after for the short time she was with us.

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Review from C P (Granddaughter of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that was given to my grandma was outstanding and it truly made her last few weeks more comfortable, the team around her were so lovely. She was completely in her comfort zone and was looked after so well.
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Review from S O (Granddaughter of Resident) published on 15 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are absolutely wonderful. Nothing is too much trouble. You can see and feel that they genuinely care. The place is incredibly homely and it does not feel clinical at all. A really lovely place, with beautiful staff where my gran spent her final few weeks.
Reply from Sue White, Registered Manager at The New Lodge Nursing Home

Thank you for your kind words. Your feedback is very important to us and very much appreciated.

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Review from Steve C (Friend of Resident) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff I meet are friendly and helpful to me. She always talks highly of friendly helpful staff. Always offered a cuppa tea and they are always on hand if I have any questions, plenty of staff always around. We receive regular messages, updates and pictures when visited by animal therapy people.
Very good all in all.
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Review from Susan B (Daughter of Resident) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at her new home, The New Lodge, since last year and I have been very impressed, and reassured by the staff, with the care my mum has and is still receiving. She enjoys the entertainment they provide here too. The staff are like family and you become close friends with the residents
and their family/friends too. The bedrooms are clean, including the dining room and lounges. The garden is lovely, and private, and provides seating arrangements and space for residents and visitors.
Reply from Sue White, Operations and Business Development Manager at The New Lodge Nursing Home

Thank you for your kind words. Our aim is to make the New Lodge a home from home for everyone who comes into our community.

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Review from Susan S (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of the clinical and non-clinical team gave a gold standard of end-of-life care to our beloved mum. Consistency of excellent compassion, kindness and attention to small important details will never be forgotten. Each member of the team day and night, deserves recognition for always going
the extra mile to make the experience of care the best it can be. Care at the New Lodge is safe, well-led and managed, personalised and empathetic. Care extends to all family members at all times. The respect and dignity shown to our mum was exemplary and appreciated greatly and noticed by all who experienced her care. At the end of life, the family would like to make known how the team and residents were able to pay respects in our mum's final journey past home. Heartfelt thanks for the memories the team have given to our family.
Reply from Sue White, Registered Manager at The New Lodge Nursing Home

Thank you for your kind words. Your mum was an important part of our family and will be missed by us all. It was a pleasure to take care of her in her final days.

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Review from Emma P (Granddaughter of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan moved into this lovely home on end-of-life care after being in hospital for around 5 weeks. The time she spent here was amazing I can not fault the staff from the moment she moved in to the very end and including after. Very accomodating asked us if we wanted any hot drinks or anything to eat.
Very friendly and chatty explained what was happening what their plan was or what they were going to do very well. There was never a question as to what they meant. Even down to her final trip out of the home, the staff on-site who cared for my nan came out for final goodbyes. Really can not fault anything they did. My nan was always dressed presentable and always clean when she wasn't able to do it herself. Extremely helpful would 100% recommend this home to anyone.
Reply from Sue White, Registered Manager at The New Lodge Nursing Home

Your nan was a joy to look after. She was an exceptional character and will be missed by us all.

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Review from Robert P (Son of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A massive thanks to all your staff for the support you gave my mum and the family from start to finish, our mum has been so loved and cared for, and loved every minute she spent with you all, truly thank you, you are all amazing.
Reply from Sue White, Acting Manager at The New Lodge Nursing Home

Thank you for your kind words. Your mum was a pleasure to look after and will be sadly missed.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for The New Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.969 for The New Lodge Nursing Home is calculated as follows: ( (246 Excellents x 5) + (8 Goods x 4) ) ÷ 254 Ratings = 4.969
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The New Lodge Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The New Lodge Nursing Home

What types of Care is The New Lodge Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The New Lodge Nursing Home have?

There are 22 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The New Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The New Lodge Nursing Home to the centre of Derby?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The New Lodge Nursing Home to verify any information. View our terms and conditions. The New Lodge Nursing Home has an Basic Service - more info.