Submit a Review for Eccleshare Court Care & Nursing Home
Ashby Avenue, Lincoln, LN6 0ED
View full details of Eccleshare Court Care & Nursing HomeLatest Reviews for Eccleshare Court Care & Nursing Home
14 January 2026
My husband who has mixed dementia now resides in the care home after a four week trial period. I gave 4 stars as there has been one or two basic care plans that I had to address more than once. Its's early days but my husband seems to have settled in nicely. The staff are friendly, caring
approachable, and go out of their way to help with any questions you may have.
14 January 2026
Thankyou to all the staff at Eccleshare who show competency and compassion towards my Mum Jan, it's very much appreciated at a difficult time for the family. The facilities are very good and catering is excellent.
14 January 2026
I cannot praise the service from the team at Eccleshare Court enough, when I say TEAM we as the caring part of the family feel part of the TEAM, we are involved with care needs and our input is validated and acted upon, we listen to the care team/nurses and they intern listen to us and mum too. Mums
care needs and safety in the physical and mental capacity form the upmost importance within our plans.
Communication: this from my experience is the key to making people feel valued, the communication around the TEAM is second to none, the team let us know of any changes, incidents, falls, misbehavior (on mums behalf) and dietary changes almost instantly, this level of communication breaks down the stigma attached to the care industry and so often to care homes.
Great work Eccleshare, keep it up.
Thanks
Mums team.
13 January 2026
My wife has been a resident for five years now. The care and support she has received throughout has been of the highest quality. All the staff I have met have been friendly caring and supportive and I would like to take this opportunity to thank them for everything they do.
31 October 2025
The care and kindness shown by all staff is outstanding. The staff once again went above and beyond in providing a 101st birthday tea party for my father, including catering, decorating the dining room with bunting, tablecloths, photos, etc. The 1237 squadron RAF air cadets were invited, along with
the Warrant Station Officer, RAF Waddington. The air cadets provided a drumming session, and all came bearing gifts. The genuine concern of staff during my father's recent illness is humbling. My father is happy and treated with dignity and respect. He is lucky to be living in the right place for him, which gives peace of mind for the family.
15 May 2025
Mother is always clean and fed and medicated. The staff are always cheerful and helpful.
07 May 2025
The last few months have been difficult for us all as a family, embarking on a different chapter in our lives. All of the staff have helped so much with this new journey. Much appreciated.
06 May 2025
Overall the experience is good, the staff are helpful and food variable. My wife is quite happy so I can't complain.
06 May 2025
Eccleshare Court Care & Nursing Home has a warm and welcoming atmosphere. The staff are incredibly attentive, compassionate, and go above and beyond to ensure the residents' comfort and happiness. The facilities are clean, tidy and thoughtfully designed, creating a homely environment. The activities
provided are diverse and engaging, ensuring there is something for everyone to enjoy. It's clear that the team prioritise not only physical care but also emotional well-being. What truly stands out to me is the quality of communication with family members so I always feel informed and involved, and I appreciate the transparency and dedication from the staff. Knowing that my husband is in such capable hands a tremendous help to me.
02 May 2025
9/10 everything runs fine, if there is a problem it is quickly sorted at least that is my experience. Sometimes short staffed which makes extra work overnight staff.
10 April 2025
My husband was here for 4 years, and the staff were always pleasant and helpful. We were always informed of any incident and kept up to date with his care. I would recommend this home, especially for dementia residents. The food was of high quality and well presented. Outings were varied and always
enjoyed. The reception staff were equally good.
12 March 2025
My mum was sent here from hospital. From the moment I walked in when mum was admitted I knew I'd made a terrible mistake. She was left hanging in a hoist as the battery was not charged, before being taken in the lift to her room, shouted at for not for not lifting her leg (she had had a stroke) and
put into a bed with no cot sides, which didn't appear till the next day! Arriving the next morning mum had a large skin tear on her stroke hand, she was given a normal meal for lunch, explained she was a level four puree as in her notes, mum was then given a soft diet, spoke to the nurse and she said it was a puree, didn't even know the difference! Mums leg fell out of hoist, had her chest burnt in the shower, often left in a wet bed, fought 5 weeks to get her out of there. I've worked in care 3 decades and knowing what to look for, I've never seen such bad care. Please don't do it!
21 February 2025
The home needs some attention. Don't believe the owners spend much on it, especially as the fees are disgusting for what the residents receive. The manager is lovely and very helpful but one member of staff thinks she is the manager.
17 October 2024
My husband was cared for by great nurses and carers up to his death on May 30th 2024. He was treated with care and dignity.
17 September 2024
I am happy with the care mum receives. I don't like being unable to care for her myself but Eccleshare Court is the next best thing. The team are approachable and happy to help with any of my questions.
17 September 2024
I think the staff are excellent and the fact this home is not supported by all agency staff makes a huge difference as they get to know the residents. They are friendly and professional whilst dealing with emotional and difficult circumstances. I have scored low on value for money but that is my
personal opinion that the government do little or nothing to support families who have to put their loved ones into care. This is not a reflection on Eccleshare care, management or support.
I feel quite strongly that I trust them with my father's care as they treat him with dignity and compassion.
11 September 2024
Overall rating good but some staff are better than others so lack of consistency. Silly little things which niggle at you could be easily rectified if staff took a little more time and care. For example, mother dressed in a really creased jumper, tee shirts left on all day with tea stains etc from
breakfast, hair not brushed, wheelchair not cleaned on a weekly basis, like it should be.
11 September 2024
Seems to struggle keeping and motivate the key care and nursing staff as there is quite a turnover. The key staff are always amenable and approachable, unlike the management, don't see much of them and I don't feel they are approachable. The reception area is always a nice welcome. The care staff
seem always to be smiling when with residents, even with the difficulties they face.
Activities are always good and interesting with a great variation, this person has now left so not sure how the direction will go. Time will tell. Food, mostly good with an excellent variety, occasionally you see something strange on a plate, like tinned tomatoes! The quantity of food served can be very variable, especially at tea time- sometimes 1 quarter of a sandwich and a cookie others 3 quarters of a sandwich and a cake, still less than 1 slice of bread! Occasionally more like a fish finger and a few chips. But the quality is good, just make sure all carers distribute the same and a minimum of two slices.
10 September 2024
My husband receives excellent care from the care staff. They are friendly, cheerful and caring despite having a difficult job to perform. We have never had any reason to complain about the service we receive. I know I can rely on the care my husband receives and he is in safe hands. The food is good
and the rooms are cleaned to a high standard. I would recommend this care home.
01 July 2024
Excellent care home.
All staff are frienly and supportive not only to my dad but to me also.
Facilities and food are brilliant, and always something going on if you want to be involved.
Highly recommend it to anyone thinking about using a care home, always a difficult decision, but your loved
one will be safe and treated like a family member.
Latest Reviews for Eccleshare Court Care & Nursing Home
14 January 2026
My husband who has mixed dementia now resides in the care home after a four week trial period. I gave 4 stars as there has been one or two basic care plans that I had to address more than once. Its's early days but my husband seems to have settled in nicely. The staff are friendly, caring
approachable, and go out of their way to help with any questions you may have.
14 January 2026
Thankyou to all the staff at Eccleshare who show competency and compassion towards my Mum Jan, it's very much appreciated at a difficult time for the family. The facilities are very good and catering is excellent.
14 January 2026
I cannot praise the service from the team at Eccleshare Court enough, when I say TEAM we as the caring part of the family feel part of the TEAM, we are involved with care needs and our input is validated and acted upon, we listen to the care team/nurses and they intern listen to us and mum too. Mums
care needs and safety in the physical and mental capacity form the upmost importance within our plans.
Communication: this from my experience is the key to making people feel valued, the communication around the TEAM is second to none, the team let us know of any changes, incidents, falls, misbehavior (on mums behalf) and dietary changes almost instantly, this level of communication breaks down the stigma attached to the care industry and so often to care homes.
Great work Eccleshare, keep it up.
Thanks
Mums team.
13 January 2026
My wife has been a resident for five years now. The care and support she has received throughout has been of the highest quality. All the staff I have met have been friendly caring and supportive and I would like to take this opportunity to thank them for everything they do.
31 October 2025
The care and kindness shown by all staff is outstanding. The staff once again went above and beyond in providing a 101st birthday tea party for my father, including catering, decorating the dining room with bunting, tablecloths, photos, etc. The 1237 squadron RAF air cadets were invited, along with
the Warrant Station Officer, RAF Waddington. The air cadets provided a drumming session, and all came bearing gifts. The genuine concern of staff during my father's recent illness is humbling. My father is happy and treated with dignity and respect. He is lucky to be living in the right place for him, which gives peace of mind for the family.
15 May 2025
Mother is always clean and fed and medicated. The staff are always cheerful and helpful.
07 May 2025
The last few months have been difficult for us all as a family, embarking on a different chapter in our lives. All of the staff have helped so much with this new journey. Much appreciated.
06 May 2025
Overall the experience is good, the staff are helpful and food variable. My wife is quite happy so I can't complain.
06 May 2025
Eccleshare Court Care & Nursing Home has a warm and welcoming atmosphere. The staff are incredibly attentive, compassionate, and go above and beyond to ensure the residents' comfort and happiness. The facilities are clean, tidy and thoughtfully designed, creating a homely environment. The activities
provided are diverse and engaging, ensuring there is something for everyone to enjoy. It's clear that the team prioritise not only physical care but also emotional well-being. What truly stands out to me is the quality of communication with family members so I always feel informed and involved, and I appreciate the transparency and dedication from the staff. Knowing that my husband is in such capable hands a tremendous help to me.
02 May 2025
9/10 everything runs fine, if there is a problem it is quickly sorted at least that is my experience. Sometimes short staffed which makes extra work overnight staff.
10 April 2025
My husband was here for 4 years, and the staff were always pleasant and helpful. We were always informed of any incident and kept up to date with his care. I would recommend this home, especially for dementia residents. The food was of high quality and well presented. Outings were varied and always
enjoyed. The reception staff were equally good.
12 March 2025
My mum was sent here from hospital. From the moment I walked in when mum was admitted I knew I'd made a terrible mistake. She was left hanging in a hoist as the battery was not charged, before being taken in the lift to her room, shouted at for not for not lifting her leg (she had had a stroke) and
put into a bed with no cot sides, which didn't appear till the next day! Arriving the next morning mum had a large skin tear on her stroke hand, she was given a normal meal for lunch, explained she was a level four puree as in her notes, mum was then given a soft diet, spoke to the nurse and she said it was a puree, didn't even know the difference! Mums leg fell out of hoist, had her chest burnt in the shower, often left in a wet bed, fought 5 weeks to get her out of there. I've worked in care 3 decades and knowing what to look for, I've never seen such bad care. Please don't do it!
21 February 2025
The home needs some attention. Don't believe the owners spend much on it, especially as the fees are disgusting for what the residents receive. The manager is lovely and very helpful but one member of staff thinks she is the manager.
17 October 2024
My husband was cared for by great nurses and carers up to his death on May 30th 2024. He was treated with care and dignity.
17 September 2024
I am happy with the care mum receives. I don't like being unable to care for her myself but Eccleshare Court is the next best thing. The team are approachable and happy to help with any of my questions.
17 September 2024
I think the staff are excellent and the fact this home is not supported by all agency staff makes a huge difference as they get to know the residents. They are friendly and professional whilst dealing with emotional and difficult circumstances. I have scored low on value for money but that is my
personal opinion that the government do little or nothing to support families who have to put their loved ones into care. This is not a reflection on Eccleshare care, management or support.
I feel quite strongly that I trust them with my father's care as they treat him with dignity and compassion.
11 September 2024
Overall rating good but some staff are better than others so lack of consistency. Silly little things which niggle at you could be easily rectified if staff took a little more time and care. For example, mother dressed in a really creased jumper, tee shirts left on all day with tea stains etc from
breakfast, hair not brushed, wheelchair not cleaned on a weekly basis, like it should be.
11 September 2024
Seems to struggle keeping and motivate the key care and nursing staff as there is quite a turnover. The key staff are always amenable and approachable, unlike the management, don't see much of them and I don't feel they are approachable. The reception area is always a nice welcome. The care staff
seem always to be smiling when with residents, even with the difficulties they face.
Activities are always good and interesting with a great variation, this person has now left so not sure how the direction will go. Time will tell. Food, mostly good with an excellent variety, occasionally you see something strange on a plate, like tinned tomatoes! The quantity of food served can be very variable, especially at tea time- sometimes 1 quarter of a sandwich and a cookie others 3 quarters of a sandwich and a cake, still less than 1 slice of bread! Occasionally more like a fish finger and a few chips. But the quality is good, just make sure all carers distribute the same and a minimum of two slices.
10 September 2024
My husband receives excellent care from the care staff. They are friendly, cheerful and caring despite having a difficult job to perform. We have never had any reason to complain about the service we receive. I know I can rely on the care my husband receives and he is in safe hands. The food is good
and the rooms are cleaned to a high standard. I would recommend this care home.
01 July 2024
Excellent care home.
All staff are frienly and supportive not only to my dad but to me also.
Facilities and food are brilliant, and always something going on if you want to be involved.
Highly recommend it to anyone thinking about using a care home, always a difficult decision, but your loved
one will be safe and treated like a family member.