Submit a Review for Avenue House Nursing & Care Home
173/177 Avenue Road, Rushden, NN10 0SN
View full details of Avenue House Nursing & Care HomeLatest Reviews for Avenue House Nursing & Care Home
22 January 2026
My mother was at Avenue House for nearly five years and during that whole time we found the home to be very clean and tidy , very professionally run by an extremely able team who were always very friendly towards residents and family members .
She enjoyed her time there and her standard of care
was excellent. The staff were always caring and thoughtful.
We were impressed by the frequent activities , the activity coordinators are great , and arranged a variety of activities and were very attentive and encouraging to the residents.
Numerous visiting external entertainment was often arranged for residents which my mother enjoyed .
There was always a good variety of food and the kitchen staff always ensured my mother had food that she enjoyed.
Sadly my mother passed away at the beginning of December, and the staff were very caring and sensitive in her final weeks .
We thank the WHOLE team for their support and care during my mother's time there.
19 January 2026
After a stay in hospital my uncle became frail and was deemed unfit to go back home and thankfully Avenue House had a room spare so he was discharged there in September 24.He was a private person and took a while to accept having to be washed and changed due to being bedridden and took a while
getting used to the staff and accepting that he was not going home . He liked having his door closed and was not always talkative so the staff respected his privacy and would always call back later to see how he was . He always liked the meals and really liked the desserts and could always hear the tea trolley coming round . Being bedridden he was regularly visited to do puzzles to keep his mind active . His medical needs were well cared for and I was always informed if he was not well and if the doctor needed to visit . Early October 25 his health drastically declined and he peacefully passed away with me and his friend by his side . The family are so grateful for the care they gave him .
19 January 2026
Since moving into Avenue House 16 months ago. My husband has received very good care. As a family, we have been notified when his needs have changed. Bedrooms are cleaned daily. Staff are friendly and helpful.
19 January 2026
Relatives well cared for. Always look clean and well dressed. Safety a priority. Staff very friendly and professional.
19 January 2026
Generally good. Management always helpful. Home sometimes feels crowded, especially when a lot of residents are in wheelchairs.
Space is at a premium which limits activities.
19 January 2026
Mum has been a resident at Avenue House for over 7 years and has always been treated with respect and dignity. The staff are always friendly, and we are always greeted with a smile. All the staff are very well trained and rewarded for their hard work and achievements. WE are always kept informed of
any problems with mum's health by the head nurse or deputy. The food is always freshly cooked by the kitchen staff, and always a choice of 2 dinners. The home is kept clean, and the residents are always clean and well-dressed. The manager's door is always open if we need to discuss anything.
19 January 2026
My nana, has been at Avenue House since 2018 so 7 years. The staff are lovely, and the managers have been there around the same time, so it's nice to see them each time we visit each week. My nana seems happy here and likes it when they do games, parties and have the singers in.
19 January 2026
Both of my parents have been cared for here in the home for a few years now.
The care and respect has been excellent since the beginning.
The team are always welcoming and shows a great relationship with them both.
Activities are well run and have engaged them both more than I would have
expected.
We are happy that they settled here, and it is a comfort to know they are well cared for.
14 January 2026
Mum was only there a few weeks and was treated with kindness, compassion and dignity from all the staff. Also very supportive and understanding with family members. All staff seemed to work well together.
06 January 2026
My lovely mum came to this care home in August 2025.
She was extremely frail and over 100 years old, however she was shown care and kindness from all the staff - from the housekeeping to the nursing team.
We were extremely happy with her care and would recommend this facility to anyone who is
looking for a place for their loved one.
27 November 2025
Very nice carers/helpers/team workers. Always helpful and kind. There if needing to ask about how our dad has been.
29 October 2025
My mum has been a resident at Avenue House since January of this year after moving from another part of the country. The staff are fantastic, always helpful and they make what was a difficult decision (to move mum into care) the absolute right one. The home is modern and clean and even has it's own
little outdoor cinema. Would thoroughly recommend knowing you have piece of mind that your loved one is safe and well cared for.
28 October 2025
My mother in law has settled in well since her arrival in January this year. The home is clean, well presented and welcoming. The staff are friendly and supportive. There are always plenty of activities to keep her busy and entertained too.
13 October 2025
So glad mum went to Avenue House,the home is clean,with a friendly atmosphere,I found staff to be very helpful,and management approachable and professional in managing mums careand ,going that extra mile to ensure mum was happy
22 September 2025
This is a brief honest review, one overriding piece of advise is, please take the time to ask questions regarding record keeping.
Since becoming a resident within the Avenue Care Home we have seen a massive deterioration in all aspects of my mother's physical wellbeing. We chose this Care Home on
the cleanliness of the building, resident facilities and the 'feeling' of the home. Unfortunately some important aspects have badly let my mother down and us as a family. The advice I would give is, do not get blinded by nice curtains and friendly staff, the most important aspect is that your family member is safe, adequately monitored and treated with dignity, this is not obvious to see.
You will see we are positive concerning some issues, however some fundamental elements let the whole home down and makes it essential for you to ignore the smiles and ask for evidence that your relative is receiving all the parts of the care plan, as they will refer to this being done, please check.
26 August 2025
I'm so grateful to the manager and her amazing staff, they showed my mum such respect, the care was just amazing, I highly recommend Avenue House, the home is warm and inviting with a lovley atmosphere, the entire team are a credit to Jasmine Healthcare
20 June 2025
I am extremely grateful to the wonderful staff for the friendly care and support my mother received during her short stay at Avenue House.
We are also grateful for the prompt administrative help we received during a difficult and emotional time. Thank you all again.
15 May 2025
Avenue House is a wonderful home. My Mum has been here for 3 years and loves it here. The staff are incredible, they treat residents with dignity & are always so kind. The house is comfortable, clean & nicely equipped. Meals are beautifully cooked and very varied, there is always lots of choice. I
would highly recommend Avenue House to anyone looking for a home for a loved one.
12 May 2025
From the very first day my Dad arrived at Avenue House, he received the care and respect that he so deserved. Nothing was too much trouble, and everything that was requested was accommodated.
I would most highly recommend Avenue House to anyone who was looking for a care home for a relative.
Thank
you all again,
06 May 2025
First visit to Mom as she moved in recently. Wonderful staff, very warm and welcoming. Mom seems very happy and is enjoying all the activities going on within the home. The home itself is beautifully looked after and their is a lovely caring atmosphere.
Latest Reviews for Avenue House Nursing & Care Home
22 January 2026
My mother was at Avenue House for nearly five years and during that whole time we found the home to be very clean and tidy , very professionally run by an extremely able team who were always very friendly towards residents and family members .
She enjoyed her time there and her standard of care
was excellent. The staff were always caring and thoughtful.
We were impressed by the frequent activities , the activity coordinators are great , and arranged a variety of activities and were very attentive and encouraging to the residents.
Numerous visiting external entertainment was often arranged for residents which my mother enjoyed .
There was always a good variety of food and the kitchen staff always ensured my mother had food that she enjoyed.
Sadly my mother passed away at the beginning of December, and the staff were very caring and sensitive in her final weeks .
We thank the WHOLE team for their support and care during my mother's time there.
19 January 2026
After a stay in hospital my uncle became frail and was deemed unfit to go back home and thankfully Avenue House had a room spare so he was discharged there in September 24.He was a private person and took a while to accept having to be washed and changed due to being bedridden and took a while
getting used to the staff and accepting that he was not going home . He liked having his door closed and was not always talkative so the staff respected his privacy and would always call back later to see how he was . He always liked the meals and really liked the desserts and could always hear the tea trolley coming round . Being bedridden he was regularly visited to do puzzles to keep his mind active . His medical needs were well cared for and I was always informed if he was not well and if the doctor needed to visit . Early October 25 his health drastically declined and he peacefully passed away with me and his friend by his side . The family are so grateful for the care they gave him .
19 January 2026
Since moving into Avenue House 16 months ago. My husband has received very good care. As a family, we have been notified when his needs have changed. Bedrooms are cleaned daily. Staff are friendly and helpful.
19 January 2026
Relatives well cared for. Always look clean and well dressed. Safety a priority. Staff very friendly and professional.
19 January 2026
Generally good. Management always helpful. Home sometimes feels crowded, especially when a lot of residents are in wheelchairs.
Space is at a premium which limits activities.
19 January 2026
Mum has been a resident at Avenue House for over 7 years and has always been treated with respect and dignity. The staff are always friendly, and we are always greeted with a smile. All the staff are very well trained and rewarded for their hard work and achievements. WE are always kept informed of
any problems with mum's health by the head nurse or deputy. The food is always freshly cooked by the kitchen staff, and always a choice of 2 dinners. The home is kept clean, and the residents are always clean and well-dressed. The manager's door is always open if we need to discuss anything.
19 January 2026
My nana, has been at Avenue House since 2018 so 7 years. The staff are lovely, and the managers have been there around the same time, so it's nice to see them each time we visit each week. My nana seems happy here and likes it when they do games, parties and have the singers in.
19 January 2026
Both of my parents have been cared for here in the home for a few years now.
The care and respect has been excellent since the beginning.
The team are always welcoming and shows a great relationship with them both.
Activities are well run and have engaged them both more than I would have
expected.
We are happy that they settled here, and it is a comfort to know they are well cared for.
14 January 2026
Mum was only there a few weeks and was treated with kindness, compassion and dignity from all the staff. Also very supportive and understanding with family members. All staff seemed to work well together.
06 January 2026
My lovely mum came to this care home in August 2025.
She was extremely frail and over 100 years old, however she was shown care and kindness from all the staff - from the housekeeping to the nursing team.
We were extremely happy with her care and would recommend this facility to anyone who is
looking for a place for their loved one.
27 November 2025
Very nice carers/helpers/team workers. Always helpful and kind. There if needing to ask about how our dad has been.
29 October 2025
My mum has been a resident at Avenue House since January of this year after moving from another part of the country. The staff are fantastic, always helpful and they make what was a difficult decision (to move mum into care) the absolute right one. The home is modern and clean and even has it's own
little outdoor cinema. Would thoroughly recommend knowing you have piece of mind that your loved one is safe and well cared for.
28 October 2025
My mother in law has settled in well since her arrival in January this year. The home is clean, well presented and welcoming. The staff are friendly and supportive. There are always plenty of activities to keep her busy and entertained too.
13 October 2025
So glad mum went to Avenue House,the home is clean,with a friendly atmosphere,I found staff to be very helpful,and management approachable and professional in managing mums careand ,going that extra mile to ensure mum was happy
22 September 2025
This is a brief honest review, one overriding piece of advise is, please take the time to ask questions regarding record keeping.
Since becoming a resident within the Avenue Care Home we have seen a massive deterioration in all aspects of my mother's physical wellbeing. We chose this Care Home on
the cleanliness of the building, resident facilities and the 'feeling' of the home. Unfortunately some important aspects have badly let my mother down and us as a family. The advice I would give is, do not get blinded by nice curtains and friendly staff, the most important aspect is that your family member is safe, adequately monitored and treated with dignity, this is not obvious to see.
You will see we are positive concerning some issues, however some fundamental elements let the whole home down and makes it essential for you to ignore the smiles and ask for evidence that your relative is receiving all the parts of the care plan, as they will refer to this being done, please check.
26 August 2025
I'm so grateful to the manager and her amazing staff, they showed my mum such respect, the care was just amazing, I highly recommend Avenue House, the home is warm and inviting with a lovley atmosphere, the entire team are a credit to Jasmine Healthcare
20 June 2025
I am extremely grateful to the wonderful staff for the friendly care and support my mother received during her short stay at Avenue House.
We are also grateful for the prompt administrative help we received during a difficult and emotional time. Thank you all again.
15 May 2025
Avenue House is a wonderful home. My Mum has been here for 3 years and loves it here. The staff are incredible, they treat residents with dignity & are always so kind. The house is comfortable, clean & nicely equipped. Meals are beautifully cooked and very varied, there is always lots of choice. I
would highly recommend Avenue House to anyone looking for a home for a loved one.
12 May 2025
From the very first day my Dad arrived at Avenue House, he received the care and respect that he so deserved. Nothing was too much trouble, and everything that was requested was accommodated.
I would most highly recommend Avenue House to anyone who was looking for a care home for a relative.
Thank
you all again,
06 May 2025
First visit to Mom as she moved in recently. Wonderful staff, very warm and welcoming. Mom seems very happy and is enjoying all the activities going on within the home. The home itself is beautifully looked after and their is a lovely caring atmosphere.