Latest Reviews for Avenue House Nursing & Care Home
08 May 2026
My Grandfather was a resident of Avenue House Care Home from last year and he was well looked after by the entire staff and carers. The service required to help him was excellent, and his needs were well met. He had a happy life there in the time that he had left and was looked after and I want to
thank Avenue House Care Home and the entire staff for helping him to live a longer life.
08 May 2026
My dad was a resident at Avenue House for 15 months. The care that he received from all staff was amazing. You have a superb team working for you Sam, I have to mention Sophie and Margaret in particular, who were superb at getting my dad out of his room to take part in activities and to look after
him and make him feel safe and secure. The care home is clean and tidy at all times, the food on offer is excellent and the kitchen staff always provided food that dad liked. My dad passed away peacefully last Month in the night but in his last few days the end of life support from staff was off the scale. I would like to thank everyone at Avenue House for the care and support given to my dad
08 May 2026
I find the home lovely, clean and staff are always helpful.
27 April 2026
My Grandfather-in-law settled into The Avenue just over a year ago until his recent passing. They really welcomed him in with open arms and looked after him tremendously until the end of his life.
Although he was unsure about going into The Avenue at first, they helped him to settle in and feel at
home.
They really helped him to make his room feel like home, with photos of his beloved wife around the room and other personal items from home.
Family and visitors were always welcomed with polite greetings and smiling faces. Nothing was ever too much for the staff.
The care he recieved was second to none and staff always had his best interests at heart. Always treat him with dignity and respect and never took his independence away. They forever respected his wishes, especially towards the end of his life.
We will all always be eternally grateful for the care and compassion they showed this family member. Huge thanks to The Avenue Care Home.
14 April 2026
Wonderful experience, husband settled after the initial 5 weeks stay. Caring staff, and very understanding. Lovely varied food, varied activities which help with the condition. Overall very positive experience.
27 March 2026
My mother was a resident at Avenue House for 4.5 years. During this time she was well looked after and gave us as a family reassurance she was happy and safe in her surroundings. Mum eventually moved to Nursing care and was really looked after in her final days. As a family we felt supported during
this time. Any issues we have had we have been able to discuss these with the management team and have been able to work through any concerns we have had. All the staff have been supportive and as a family we can not thank them enough.
26 March 2026
I truly don't know where to start regarding the immense help I received while having only one week to get my Aunt settled into a care home! The team have been outstanding, Sam, Sophie, Mira, Margaret, Sian to name a few and everyone else have really made the transition easier for my Aunt. Like most
residents, it's a shock. One minute you are at home, or elsewhere, next thing you are in a care home! As a worried relative, you pop in as much as you can with home-comforts and to try and make the transition easier, but to be honest, in this instance, distance is better for everyone. It gives the care home team time to know about the new resident, and for the new resident to know how things work, timings, assistance etc with the team there. I would highly recommend Avenue House Care Home to anyone having to, or thinking of a loved one that needs 'help'.
Thank you everyone.
25 March 2026
The team at Avenue House have taken good care of my mother and our family over the last 4 years. They have guided us throughout our mother's journey and I will now miss not seeing them every week. Thank you to all of the staff who do any amazing job!
22 January 2026
My mother was at Avenue House for nearly five years and during that whole time we found the home to be very clean and tidy , very professionally run by an extremely able team who were always very friendly towards residents and family members .
She enjoyed her time there and her standard of care
was excellent. The staff were always caring and thoughtful.
We were impressed by the frequent activities , the activity coordinators are great , and arranged a variety of activities and were very attentive and encouraging to the residents.
Numerous visiting external entertainment was often arranged for residents which my mother enjoyed .
There was always a good variety of food and the kitchen staff always ensured my mother had food that she enjoyed.
Sadly my mother passed away at the beginning of December, and the staff were very caring and sensitive in her final weeks .
We thank the WHOLE team for their support and care during my mother's time there.
19 January 2026
After a stay in hospital my uncle became frail and was deemed unfit to go back home and thankfully Avenue House had a room spare so he was discharged there in September 24.He was a private person and took a while to accept having to be washed and changed due to being bedridden and took a while
getting used to the staff and accepting that he was not going home . He liked having his door closed and was not always talkative so the staff respected his privacy and would always call back later to see how he was . He always liked the meals and really liked the desserts and could always hear the tea trolley coming round . Being bedridden he was regularly visited to do puzzles to keep his mind active . His medical needs were well cared for and I was always informed if he was not well and if the doctor needed to visit . Early October 25 his health drastically declined and he peacefully passed away with me and his friend by his side . The family are so grateful for the care they gave him .
19 January 2026
Since moving into Avenue House 16 months ago. My husband has received very good care. As a family, we have been notified when his needs have changed. Bedrooms are cleaned daily. Staff are friendly and helpful.
19 January 2026
Relatives well cared for. Always look clean and well dressed. Safety a priority. Staff very friendly and professional.
19 January 2026
Generally good. Management always helpful. Home sometimes feels crowded, especially when a lot of residents are in wheelchairs.
Space is at a premium which limits activities.
19 January 2026
Mum has been a resident at Avenue House for over 7 years and has always been treated with respect and dignity. The staff are always friendly, and we are always greeted with a smile. All the staff are very well trained and rewarded for their hard work and achievements. WE are always kept informed of
any problems with mum's health by the head nurse or deputy. The food is always freshly cooked by the kitchen staff, and always a choice of 2 dinners. The home is kept clean, and the residents are always clean and well-dressed. The manager's door is always open if we need to discuss anything.
19 January 2026
My nana, has been at Avenue House since 2018 so 7 years. The staff are lovely, and the managers have been there around the same time, so it's nice to see them each time we visit each week. My nana seems happy here and likes it when they do games, parties and have the singers in.
19 January 2026
Both of my parents have been cared for here in the home for a few years now.
The care and respect has been excellent since the beginning.
The team are always welcoming and shows a great relationship with them both.
Activities are well run and have engaged them both more than I would have
expected.
We are happy that they settled here, and it is a comfort to know they are well cared for.
14 January 2026
Mum was only there a few weeks and was treated with kindness, compassion and dignity from all the staff. Also very supportive and understanding with family members. All staff seemed to work well together.
06 January 2026
My lovely mum came to this care home in August 2025.
She was extremely frail and over 100 years old, however she was shown care and kindness from all the staff - from the housekeeping to the nursing team.
We were extremely happy with her care and would recommend this facility to anyone who is
looking for a place for their loved one.
27 November 2025
Very nice carers/helpers/team workers. Always helpful and kind. There if needing to ask about how our dad has been.
29 October 2025
My mum has been a resident at Avenue House since January of this year after moving from another part of the country. The staff are fantastic, always helpful and they make what was a difficult decision (to move mum into care) the absolute right one. The home is modern and clean and even has it's own
little outdoor cinema. Would thoroughly recommend knowing you have piece of mind that your loved one is safe and well cared for.
Latest Reviews for Avenue House Nursing & Care Home
08 May 2026
My Grandfather was a resident of Avenue House Care Home from last year and he was well looked after by the entire staff and carers. The service required to help him was excellent, and his needs were well met. He had a happy life there in the time that he had left and was looked after and I want to
thank Avenue House Care Home and the entire staff for helping him to live a longer life.
08 May 2026
My dad was a resident at Avenue House for 15 months. The care that he received from all staff was amazing. You have a superb team working for you Sam, I have to mention Sophie and Margaret in particular, who were superb at getting my dad out of his room to take part in activities and to look after
him and make him feel safe and secure. The care home is clean and tidy at all times, the food on offer is excellent and the kitchen staff always provided food that dad liked. My dad passed away peacefully last Month in the night but in his last few days the end of life support from staff was off the scale. I would like to thank everyone at Avenue House for the care and support given to my dad
08 May 2026
I find the home lovely, clean and staff are always helpful.
27 April 2026
My Grandfather-in-law settled into The Avenue just over a year ago until his recent passing. They really welcomed him in with open arms and looked after him tremendously until the end of his life.
Although he was unsure about going into The Avenue at first, they helped him to settle in and feel at
home.
They really helped him to make his room feel like home, with photos of his beloved wife around the room and other personal items from home.
Family and visitors were always welcomed with polite greetings and smiling faces. Nothing was ever too much for the staff.
The care he recieved was second to none and staff always had his best interests at heart. Always treat him with dignity and respect and never took his independence away. They forever respected his wishes, especially towards the end of his life.
We will all always be eternally grateful for the care and compassion they showed this family member. Huge thanks to The Avenue Care Home.
14 April 2026
Wonderful experience, husband settled after the initial 5 weeks stay. Caring staff, and very understanding. Lovely varied food, varied activities which help with the condition. Overall very positive experience.
27 March 2026
My mother was a resident at Avenue House for 4.5 years. During this time she was well looked after and gave us as a family reassurance she was happy and safe in her surroundings. Mum eventually moved to Nursing care and was really looked after in her final days. As a family we felt supported during
this time. Any issues we have had we have been able to discuss these with the management team and have been able to work through any concerns we have had. All the staff have been supportive and as a family we can not thank them enough.
26 March 2026
I truly don't know where to start regarding the immense help I received while having only one week to get my Aunt settled into a care home! The team have been outstanding, Sam, Sophie, Mira, Margaret, Sian to name a few and everyone else have really made the transition easier for my Aunt. Like most
residents, it's a shock. One minute you are at home, or elsewhere, next thing you are in a care home! As a worried relative, you pop in as much as you can with home-comforts and to try and make the transition easier, but to be honest, in this instance, distance is better for everyone. It gives the care home team time to know about the new resident, and for the new resident to know how things work, timings, assistance etc with the team there. I would highly recommend Avenue House Care Home to anyone having to, or thinking of a loved one that needs 'help'.
Thank you everyone.
25 March 2026
The team at Avenue House have taken good care of my mother and our family over the last 4 years. They have guided us throughout our mother's journey and I will now miss not seeing them every week. Thank you to all of the staff who do any amazing job!
22 January 2026
My mother was at Avenue House for nearly five years and during that whole time we found the home to be very clean and tidy , very professionally run by an extremely able team who were always very friendly towards residents and family members .
She enjoyed her time there and her standard of care
was excellent. The staff were always caring and thoughtful.
We were impressed by the frequent activities , the activity coordinators are great , and arranged a variety of activities and were very attentive and encouraging to the residents.
Numerous visiting external entertainment was often arranged for residents which my mother enjoyed .
There was always a good variety of food and the kitchen staff always ensured my mother had food that she enjoyed.
Sadly my mother passed away at the beginning of December, and the staff were very caring and sensitive in her final weeks .
We thank the WHOLE team for their support and care during my mother's time there.
19 January 2026
After a stay in hospital my uncle became frail and was deemed unfit to go back home and thankfully Avenue House had a room spare so he was discharged there in September 24.He was a private person and took a while to accept having to be washed and changed due to being bedridden and took a while
getting used to the staff and accepting that he was not going home . He liked having his door closed and was not always talkative so the staff respected his privacy and would always call back later to see how he was . He always liked the meals and really liked the desserts and could always hear the tea trolley coming round . Being bedridden he was regularly visited to do puzzles to keep his mind active . His medical needs were well cared for and I was always informed if he was not well and if the doctor needed to visit . Early October 25 his health drastically declined and he peacefully passed away with me and his friend by his side . The family are so grateful for the care they gave him .
19 January 2026
Since moving into Avenue House 16 months ago. My husband has received very good care. As a family, we have been notified when his needs have changed. Bedrooms are cleaned daily. Staff are friendly and helpful.
19 January 2026
Relatives well cared for. Always look clean and well dressed. Safety a priority. Staff very friendly and professional.
19 January 2026
Generally good. Management always helpful. Home sometimes feels crowded, especially when a lot of residents are in wheelchairs.
Space is at a premium which limits activities.
19 January 2026
Mum has been a resident at Avenue House for over 7 years and has always been treated with respect and dignity. The staff are always friendly, and we are always greeted with a smile. All the staff are very well trained and rewarded for their hard work and achievements. WE are always kept informed of
any problems with mum's health by the head nurse or deputy. The food is always freshly cooked by the kitchen staff, and always a choice of 2 dinners. The home is kept clean, and the residents are always clean and well-dressed. The manager's door is always open if we need to discuss anything.
19 January 2026
My nana, has been at Avenue House since 2018 so 7 years. The staff are lovely, and the managers have been there around the same time, so it's nice to see them each time we visit each week. My nana seems happy here and likes it when they do games, parties and have the singers in.
19 January 2026
Both of my parents have been cared for here in the home for a few years now.
The care and respect has been excellent since the beginning.
The team are always welcoming and shows a great relationship with them both.
Activities are well run and have engaged them both more than I would have
expected.
We are happy that they settled here, and it is a comfort to know they are well cared for.
14 January 2026
Mum was only there a few weeks and was treated with kindness, compassion and dignity from all the staff. Also very supportive and understanding with family members. All staff seemed to work well together.
06 January 2026
My lovely mum came to this care home in August 2025.
She was extremely frail and over 100 years old, however she was shown care and kindness from all the staff - from the housekeeping to the nursing team.
We were extremely happy with her care and would recommend this facility to anyone who is
looking for a place for their loved one.
27 November 2025
Very nice carers/helpers/team workers. Always helpful and kind. There if needing to ask about how our dad has been.
29 October 2025
My mum has been a resident at Avenue House since January of this year after moving from another part of the country. The staff are fantastic, always helpful and they make what was a difficult decision (to move mum into care) the absolute right one. The home is modern and clean and even has it's own
little outdoor cinema. Would thoroughly recommend knowing you have piece of mind that your loved one is safe and well cared for.