Avenue House Nursing & Care Home

173/177 Avenue Road, Rushden NN10 0SN
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9.6 100 Reviews
  • Avenue House Nursing & Care Home, Rushden
Avenue House Nursing & Care Home offers individual, person-centred care within a friendly, comfortable environment, while being attentive and respectful of the individual needs of residents.

The care home has several, relaxing living rooms, bedrooms and three splendid gardens for residents and their visitors to enjoy.

Part of the Jasmine Healthcare group, the care home regularly invests in training its team. As well as constant encouragement of continued development, the care home provides all members of the team with an extensive in-house induction, regular mandatory training and additional specialist training in many areas. It believes a regular training programme is fundamental to improving the care provided to all residents.
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Care Provided by Avenue House Nursing & Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1575
  • Self-Funded Residential Dementia Care: £1150 – £1575
  • Self-Funded Nursing Care: £1150 – £1575
  • Self-Funded Nursing Dementia Care: £1150 – £1575
  • RESPITE Self-Funded Residential Care: £1400 – £1825
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1825
  • RESPITE Self-Funded Nursing Care: £1400 – £1825
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1825

Our fees range from £1,150 to £1,825 per week.
Please contact us for more details about the packages we offer.

These prices are only a guideline, please contact Avenue House Nursing & Care Home to find out the exact price for your requirements.

Contact Avenue House Nursing & Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Avenue House Nursing & Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sam Hoare-Wilkinson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (37)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Visiting is permitted any time day and night. Visitors will need to ring the bell to be admitted by a team member. Visitors will be required to complete the Visitors Signing In-Out Book

Parking

  • Large private car park at the front of the home which can be used by any visitors if spaces available. if no spaces are available, on street parking is permissible but please do not block neighbours driveways

Avenue House Nursing & Care Home Reviews (100)

9.6

Avenue House Nursing & Care Home has a Review Score of 9.6 (9.631) out of 10, based on 37 reviews in the last 2 years.
Over all time Avenue House Nursing & Care Home has 100 reviews.

Overall Experience
  • 70
  • 26
  • 2
  • 1
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Date Published
  • 100
  • 16
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  • 37
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Reviewer Connection to Avenue House Nursing & Care Home
  • 37
  • 26
  • 7
  • 5
  • 5
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
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Total of 100, showing 1-20
Review from K W (Son of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at Avenue House for nearly five years and during that whole time we found the home to be very clean and tidy , very professionally run by an extremely able team who were always very friendly towards residents and family members .
She enjoyed her time there and her standard of care was
excellent. The staff were always caring and thoughtful.
We were impressed by the frequent activities , the activity coordinators are great , and arranged a variety of activities and were very attentive and encouraging to the residents.
Numerous visiting external entertainment was often arranged for residents which my mother enjoyed .
There was always a good variety of food and the kitchen staff always ensured my mother had food that she enjoyed.
Sadly my mother passed away at the beginning of December, and the staff were very caring and sensitive in her final weeks .
We thank the WHOLE team for their support and care during my mother's time there.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi

Thankyou for submitting a review on Avenue House and for all of your kind, touching words

I will pass this feedback onto the team

We are all very grateful for your review

Once again, thankyou
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Review from I S (Nephew of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a stay in hospital my uncle became frail and was deemed unfit to go back home and thankfully Avenue House had a room spare so he was discharged there in September 24.He was a private person and took a while to accept having to be washed and changed due to being bedridden and took a while getting
used to the staff and accepting that he was not going home . He liked having his door closed and was not always talkative so the staff respected his privacy and would always call back later to see how he was . He always liked the meals and really liked the desserts and could always hear the tea trolley coming round . Being bedridden he was regularly visited to do puzzles to keep his mind active . His medical needs were well cared for and I was always informed if he was not well and if the doctor needed to visit . Early October 25 his health drastically declined and he peacefully passed away with me and his friend by his side . The family are so grateful for the care they gave him .
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi

Thankyou for submitting a review on Avenue House

We are all very grateful to receive your feedback

I will pass your kind words onto our team members

Once again, thankyou for completing a review on us
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Review from Sheila C (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Avenue House 16 months ago. My husband has received very good care. As a family, we have been notified when his needs have changed. Bedrooms are cleaned daily. Staff are friendly and helpful.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi Sheila

Thankyou for your kind words

I will pass your feedback onto the team

Once again, thankyou for completing a review on Avenue House
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Review from J U (Daughter-in-law of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Relatives well cared for. Always look clean and well dressed. Safety a priority. Staff very friendly and professional.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi

Thankyou for submitting a review on Avenue House

We are very grateful for your review

I will pass on your feedback to the team

Once again, thankyou for completing a review
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Review from Michael L (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good. Management always helpful. Home sometimes feels crowded, especially when a lot of residents are in wheelchairs.
Space is at a premium which limits activities.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi Michael

Thankyou for your feedback

I will pass your feedback onto the team

Once again, thankyou for subbing a review on Avenue House
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Review from Shirley W (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Avenue House for over 7 years and has always been treated with respect and dignity. The staff are always friendly, and we are always greeted with a smile. All the staff are very well trained and rewarded for their hard work and achievements. WE are always kept informed of
any problems with mum's health by the head nurse or deputy. The food is always freshly cooked by the kitchen staff, and always a choice of 2 dinners. The home is kept clean, and the residents are always clean and well-dressed. The manager's door is always open if we need to discuss anything.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi Shirley

Thankyou for your kind words, lovely to hear

I will pass your feedback onto the team

Once again, thankyou for completing a review on Avenue House
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Review from Emma L (Granddaughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My nana, has been at Avenue House since 2018 so 7 years. The staff are lovely, and the managers have been there around the same time, so it's nice to see them each time we visit each week. My nana seems happy here and likes it when they do games, parties and have the singers in.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi Emma

Thankyou for submitting a review on Avenue House

We are grateful for your feedback and will pass this onto the team

Once again, thankyou for taking the time to complete a review
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Review from D U (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of my parents have been cared for here in the home for a few years now.
The care and respect has been excellent since the beginning.
The team are always welcoming and shows a great relationship with them both.
Activities are well run and have engaged them both more than I would have expected.
We are happy that they settled here, and it is a comfort to know they are well cared for.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeThankyou for your kind words

We are all very grateful to recieve this

Thankyou for completing a review on Avenue House
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Review from J G (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only there a few weeks and was treated with kindness, compassion and dignity from all the staff. Also very supportive and understanding with family members. All staff seemed to work well together.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi

Thankyou for submitting a review on Avenue House

All feedback is greatly received

I will pass this onto the team

Once again, thankyou
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Review from T K (Son of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum came to this care home in August 2025.
She was extremely frail and over 100 years old, however she was shown care and kindness from all the staff - from the housekeeping to the nursing team.
We were extremely happy with her care and would recommend this facility to anyone who is looking
for a place for their loved one.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeThank you for leaving us a review. We are all very grateful for your feedback. I will pass your kind words on to our team.
Once again, thank you
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Review from Cheryl C (Daughter of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice carers/helpers/team workers. Always helpful and kind. There if needing to ask about how our dad has been.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi

Thankyou for your review on Avenue House

Everyone is extremely grateful for your review and this will be passed onto the team

Once again, thankyou
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Review from C S (Son of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Avenue House since January of this year after moving from another part of the country. The staff are fantastic, always helpful and they make what was a difficult decision (to move mum into care) the absolute right one. The home is modern and clean and even has it's own
little outdoor cinema. Would thoroughly recommend knowing you have piece of mind that your loved one is safe and well cared for.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi

Thankyou for submitting a review on Avenue House

Lovely to hear mum has settled in well

I will pass your feedback onto the team, everyone is grateful to receive reviews

Once again, thankyou
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Review from Tracey S (Daughter-in-law of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has settled in well since her arrival in January this year. The home is clean, well presented and welcoming. The staff are friendly and supportive. There are always plenty of activities to keep her busy and entertained too.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi

Thankyou for your review on our home

I will pass this onto our team, everyone is very grateful to receive reviews / feedback

Once again, thankyou
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Review from Susan B (Daughter-in-law of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So glad mum went to Avenue House,the home is clean,with a friendly atmosphere,I found staff to be very helpful,and management approachable and professional in managing mums careand ,going that extra mile to ensure mum was happy
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi Susan Thank you for your review and kind words I will pass this onto the team, as always we are very grateful for any feedback received Thank you once again for submitting a review
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Review from L W (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
This is a brief honest review, one overriding piece of advise is, please take the time to ask questions regarding record keeping.
Since becoming a resident within the Avenue Care Home we have seen a massive deterioration in all aspects of my mother's physical wellbeing. We chose this Care Home on the
cleanliness of the building, resident facilities and the 'feeling' of the home. Unfortunately some important aspects have badly let my mother down and us as a family. The advice I would give is, do not get blinded by nice curtains and friendly staff, the most important aspect is that your family member is safe, adequately monitored and treated with dignity, this is not obvious to see.
You will see we are positive concerning some issues, however some fundamental elements let the whole home down and makes it essential for you to ignore the smiles and ask for evidence that your relative is receiving all the parts of the care plan, as they will refer to this being done, please check.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeGood morning Sorry to hear you feel this way As you can appreciate i cannot discussed individual cases publicly. However, everyone at Avenue House would still like to thankyou for taking the time to complete a review on our home We wish you all the best
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Review from Kevin W (Son of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so grateful to the manager and her amazing staff, they showed my mum such respect, the care was just amazing, I highly recommend Avenue House, the home is warm and inviting with a lovley atmosphere, the entire team are a credit to Jasmine Healthcare
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeThank you for your lovely review on Avenue House I will pass your feedback onto the team Thankyou once again
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Review from J Y (Son of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely grateful to the wonderful staff for the friendly care and support my mother received during her short stay at Avenue House.
We are also grateful for the prompt administrative help we received during a difficult and emotional time. Thank you all again.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi Thankyou for your feedback Everyone at Avenue House is extremely grateful for your review Thankyou once again
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Review from Alexandra W (Grandson of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avenue House is a wonderful home. My Mum has been here for 3 years and loves it here. The staff are incredible, they treat residents with dignity & are always so kind. The house is comfortable, clean & nicely equipped. Meals are beautifully cooked and very varied, there is always lots of choice. I would
highly recommend Avenue House to anyone looking for a home for a loved one.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeThankyou for your lovely review I will pass your feedback onto the team Once again, thankyou
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Review from Maryjane C (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first day my Dad arrived at Avenue House, he received the care and respect that he so deserved. Nothing was too much trouble, and everything that was requested was accommodated.
I would most highly recommend Avenue House to anyone who was looking for a care home for a relative.
Thank
you all again,
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeThankyou so much for your lovely review We are very grateful to you and will pass on your feedback to our team Once again, thankyou
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Review from David G (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First visit to Mom as she moved in recently. Wonderful staff, very warm and welcoming. Mom seems very happy and is enjoying all the activities going on within the home. The home itself is beautifully looked after and their is a lovely caring atmosphere.
Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care HomeHi Thank you very much for taking the time to complete a lovely review on our home I will pass on your comments to the team Thankyou once again
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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Avenue House Nursing & Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.631 for Avenue House Nursing & Care Home is calculated as follows: ( (298 Excellents x 5) + (128 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 439 Ratings = 4.631
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avenue House Nursing & Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sam

Sam Hoare-Wilkinson

Job Title: Manager Joined: 2017

Avenue House is led by Care Home Manager, Sam Hoare-Wilkinson who supports our qualified team of carers, kitchen and housekeeping staff.


Sam joined the Jasmine Team at Avenue House in October 2017 as Deputy Manager. Sam chose to pursue a career in care from the age of 19 and over the last 16 years she has worked in different care settings including as a care assistant at a Nursing home and then in Residential and Domiciliary Care. Whilst gaining valuable experience, Sam has also undertaken a programme of study and has achieved NVQ qualifications at levels 2, 3 and 5 in Adult Health and Social Care and has completed a Counselling Skills course.


Sam passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights and independence are fundamental to her approach to care.

Frequently Asked Questions about Avenue House Nursing & Care Home

What types of Care is Avenue House Nursing & Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avenue House Nursing & Care Home have?

There are 41 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Avenue House Nursing & Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avenue House Nursing & Care Home to the centre of Rushden?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avenue House Nursing & Care Home to verify any information. View our terms and conditions. Avenue House Nursing & Care Home has an Enhanced Service - more info.