Avenue House Nursing & Care Home

The staff at Avenue House all took great care of my sister in the final months of her life. Carol was initially very unsettled to the new surroundings and staff, however they were patient, kind and caring to her needs. She had a lovely room that looked onto the garden and provided a good space for her personal belongings. The activities lady tried very hard to engage her in painting but it was very difficult. As a family we were very happy with the care she recieved until her passing.

Friendly staff, supportive to us as a family, engaging with mum. We enjoy the family room which overlooks the garden. The home responds quickly to any concerns about mum's health, that I may raise. Mum seems happy here.

I can't fault Avenue House - the staff are kind and genuinely care, the building is clean, well laid out and very homely, with smaller separate sitting rooms and a library as well as the main lounge. My Dad had to come in at very short notice and everything was arranged quickly and very professionally. He has now settled into a lovely spacious room with views over the garden and is having a new lease of life. Thank you so much to all the staff for their commitment, cheerful attitudes and kindness. I am also made very welcome whenever I visit.

The activities lady is very good with my husband.

Really happy that my mum-in-law has settled in so well. We all feel she is well cared for at Avenue House and the staff are always friendly, welcoming and supportive.

We've found the perfect place in Avenue House for our mother. She is exceedingly well looked after and happy in herself. She has a lovely room with views onto their spacious gardens and the staff are professional and pleasant.

Very good care provided with friendly staff and personalised to my mum.

My Dad was only in Avenue House for a short time. The staff were amazing. they were friendly and compassionate. Nothing was too much for them, they went above and beyond. The rooms were cosy and the house was clean. No better place to be.

Avenue House is the cleanest, nicest care home I have ever seen. The staff were cheerful and treated my husband with respect and good humour. The food looked good, and we were always offered tea and coffee when visiting. The room was lovely with a view over the gardens, and had a television for entertainment. I would highly recommend it for anyone.

My Grandfather was a resident of Avenue House Care Home from last year and he was well looked after by the entire staff and carers. The service required to help him was excellent, and his needs were well met. He had a happy life there in the time that he had left and was looked after and I want to thank Avenue House Care Home and the entire staff for helping him to live a longer life.

My dad was a resident at Avenue House for 15 months. The care that he received from all staff was amazing. You have a superb team working for you Sam, I have to mention Sophie and Margaret in particular, who were superb at getting my dad out of his room to take part in activities and to look after him and make him feel safe and secure. The care home is clean and tidy at all times, the food on offer is excellent and the kitchen staff always provided food that dad liked. My dad passed away peacefully last Month in the night but in his last few days the end of life support from staff was off the scale. I would like to thank everyone at Avenue House for the care and support given to my dad

I find the home lovely, clean and staff are always helpful.

We will all always be eternally grateful for the care and compassion they showed this family member. Huge thanks to The Avenue Care Home.

Wonderful experience, husband settled after the initial 5 weeks stay. Caring staff, and very understanding. Lovely varied food, varied activities which help with the condition. Overall very positive experience.

My mother was a resident at Avenue House for 4.5 years. During this time she was well looked after and gave us as a family reassurance she was happy and safe in her surroundings. Mum eventually moved to Nursing care and was really looked after in her final days. As a family we felt supported during this time. Any issues we have had we have been able to discuss these with the management team and have been able to work through any concerns we have had. All the staff have been supportive and as a family we can not thank them enough.

Thank you everyone.

The team at Avenue House have taken good care of my mother and our family over the last 4 years. They have guided us throughout our mother's journey and I will now miss not seeing them every week. Thank you to all of the staff who do any amazing job!

We thank the WHOLE team for their support and care during my mother's time there.

After a stay in hospital my uncle became frail and was deemed unfit to go back home and thankfully Avenue House had a room spare so he was discharged there in September 24.He was a private person and took a while to accept having to be washed and changed due to being bedridden and took a while getting used to the staff and accepting that he was not going home . He liked having his door closed and was not always talkative so the staff respected his privacy and would always call back later to see how he was . He always liked the meals and really liked the desserts and could always hear the tea trolley coming round . Being bedridden he was regularly visited to do puzzles to keep his mind active . His medical needs were well cared for and I was always informed if he was not well and if the doctor needed to visit . Early October 25 his health drastically declined and he peacefully passed away with me and his friend by his side . The family are so grateful for the care they gave him .

Since moving into Avenue House 16 months ago. My husband has received very good care. As a family, we have been notified when his needs have changed. Bedrooms are cleaned daily. Staff are friendly and helpful.