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The care home has several, relaxing living rooms, bedrooms and three splendid gardens for residents and their visitors to enjoy.
Part of the Jasmine Healthcare group, the care home regularly invests in training its team. As well as constant encouragement of continued development, the care home...
Care Provided by Avenue House Nursing & Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact us for more details about the packages we offer.
The price(s) shown are provided by the care home. Contact Avenue House Nursing & Care Home for full pricing details and T&Cs.
Contact Avenue House Nursing & Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Jasmine Healthcare Ltd
- Private Owned
Person in charge
- Sam Hoare-Wilkinson (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (37)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visiting is permitted any time day and night. Visitors will need to ring the bell to be admitted by a team member. Visitors will be required to complete the Visitors Signing In-Out Book
Parking
- Large private car park at the front of the home which can be used by any visitors if spaces available. if no spaces are available, on street parking is permissible but please do not block neighbours driveways
Avenue House Nursing & Care Home Reviews (111)
Avenue House Nursing & Care Home has a Review Score of 9.7 (9.707) out of 10, based on 44 reviews in the last 2 years.
Over all time Avenue House Nursing & Care Home has 111 reviews.
Avenue House Nursing & Care Home has been a home to both my mum and dad in their latter years. Although you wouldn't necessarily choose to place your parents in a care home I know both of my parents have been very well looked after and cared for. They have provided what I couldn't, a safe and homely environment which fully meets their needs. The staff are amazing and really take the time to get to know all residents likes and dislikes. When a new activity coordinator is in place, the score will rise.
I'm very pleased with Avenue House. Staff are very kind and helpful. My mum feels safe and cared for. Food is fresh - varied choices - lounges - rooms are always clean - laundry service is very good and I can visit at all times which is lovely. Activities are very good - very safe environment.
The staff are very friendly and there was nothing they wouldn't do for you and I know my mother is really being looked after which is in itself a comfort for me as I live a distance away.
My uncle was treated with great kindness. When my uncle needed nursing 3 years later, Avenue House was our first choice. He is well looked after and is made to feel comfortable and safe.
To his joy he finds the food good and to his liking. His room is bright and airy with a garden view. My rating of excellent is given because Avenue House deserves such a commendation. I would recommend Avenue House.
Thank you for taking the time to complete a review of Avenue House. We appreciate your comments and are delighted to hear that you feel both your aunt and now your uncle have been well looked after. Our team of staff passionately believe that our residents should receive the highest standard of...
Very helpful, spend time with the resident. Clean and tidy, everyone made to feel at home.
Staff morale is now very good and this, in turn, has improved the well being of the residents.
I find Avenue House clean, friendly. Mum is really settled and staff are really helpful.
My Aunt has been at Avenue House for five months following a long stay in hospital. She had stopped eating and drinking and was very poorly, bed bound and not 3expeed to survive long. The staff at Avenue House have turned her around. She has put back on more than a stone in weight and now occasionally sits out in the lounge with other residents. She is relaxed and settled here.
Many thanks for taking the time to review our care home. We are very pleased to hear that your aunt is relaxed and happy in the home. Our team of staff passionately believe that our residents should receive the highest standard of care and consideration and work hard to achieve that, whilst maintaining the personal touch.
Staff are very considerate and caring for all the residents. They ensure residents are always kept clean and well fed. Staff are always available if I need to ask advice they are very friendly. They do their best to ensure residents are as happy and cared for as possible.
Over the 4 years that my mother has been in this home, the standards have varied considerably. At the beginning it was excellent but after the manager left things changed. However, now that the original manager has returned, the standards are increasing day by day. The staff are happy and that reflects throughout the home. They are very caring towards my 97-year-old mother who is now bedridden. She is always clean, as is her room.
As a family, we are very satisfied that our Mum is receiving good care and attention. She was very poorly and underweight when she first arrived and now is thriving and on the whole appears happy. The staff team are friendly and interact well with the residents. We have been kept informed of any issues in a timely way. We hope with the arrival of the new activities coordinator that some structure and organised activities can be a regular thing as it is very important to stimulate people.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Avenue House Nursing & Care Home.
There are no upcoming events for Avenue House Nursing & Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Avenue House Nursing & Care Home.
Accreditations
There are no accreditations posted yet for Avenue House Nursing & Care Home.
Meet the Team (1)

Avenue House is led by Care Home Manager, Sam Hoare-Wilkinson who supports our qualified team of carers, kitchen and housekeeping staff.
Sam joined the Jasmine Team at Avenue House in October 2017 as Deputy Manager. Sam chose to pursue a career in care from the age of 19 and over the last 16 years she has worked in different care settings including as a care assistant at a Nursing home and then in Residential and Domiciliary Care. Whilst gaining valuable experience, Sam has also undertaken a programme of study and has achieved NVQ qualifications at levels 2, 3 and 5 in Adult Health and Social Care and has completed a Counselling Skills course.
Sam passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights and independence are fundamental to her approach to care.
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