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Avenue House Nursing & Care Home

173/177 Avenue Road, Rushden, Northamptonshire NN10 0SN
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Avenue House Nursing & Care Home, Rushden
Avenue House Nursing & Care Home, Rushden
Avenue House Nursing & Care Home, Rushden

Avenue House Nursing & Care Home offers individual, person-centred care within a friendly, comfortable environment, while being attentive and respectful of the individual needs of residents.

The care home has several, relaxing living rooms, bedrooms and three splendid gardens for residents and their visitors to enjoy.

Part of the Jasmine Healthcare group, the care home regularly invests in training its team. As well as constant encouragement of continued development, the care home...  

Care Provided by Avenue House Nursing & Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,575£1,400 - £1,825
Residential Dementia Care£1,150 - £1,575£1,400 - £1,825
Nursing Care£1,150 - £1,575£1,400 - £1,825
Nursing Dementia Care£1,150 - £1,575£1,400 - £1,825
Our fees range from £1,150 to £1,825 per week.

Please contact us for more details about the packages we offer.

Contact Avenue House Nursing & Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sam Hoare-Wilkinson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (37)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Visiting is permitted any time day and night. Visitors will need to ring the bell to be admitted by a team member. Visitors will be required to complete the Visitors Signing In-Out Book

Parking

  • Large private car park at the front of the home which can be used by any visitors if spaces available. if no spaces are available, on street parking is permissible but please do not block neighbours driveways

Avenue House Nursing & Care Home Reviews (111)

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9.7

Avenue House Nursing & Care Home has a Review Score of 9.7 (9.707) out of 10, based on 44 reviews in the last 2 years. Over all time Avenue House Nursing & Care Home has 111 reviews.

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Review from Ali M (Daughter of Resident) published on 23 September 2020 Submitted via Website
Overall Experience

My mother moved into Avenue House most recently. She has settled very well considering we haven't been able to visit her due to COVID. The staff I have spoken to on the phone and seen via Skype seem very pleasant. I have personally had weekly direct contact with the management team, which during these times is very reassuring. As a family, I'm happy mum was placed here and I cannot wait to be able to visit her again. My mum's room is spacious and clean - she sounds happy there.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write us a review and for your lovely comments, we look forward to welcoming you to Avenue House as soon as we can. Thanks again.

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Review from Chris C (Son of Resident) published on 24 August 2020 Submitted via Website
Overall Experience

I cannot speak more highly of Avenue House. The care that my dad receives from all the staff is wonderful. These have been trying times for us as a family, not being able to visit my father, the staff have kept us fully updated on Dad's health and well being via weekly phone calls and emails. Activities are still ongoing and I saw fabulous pictures of the garden party - what a lovely day for all the residents to enjoy with the staff. Thank you Avenue House staff, I have no doubt that due to your very hard work, you have ensured that the home has remained Covid free.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you so much for your lovely review and feedback, I will make sure to pass on your comments to the rest of the team. We look forward to welcoming you at Avenue House as soon as we can. Thanks again.

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Review from Denny (Niece of Resident) published on 11 June 2020 Submitted via Website
Overall Experience

Generally, I am very happy about the care my relative receives. In particular, during the Covid-19 situation, I think the staff have been fantastic in very difficult times and communication has been good too.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thank you so much for taking the time to write us a review, we really appreciate it and your comments. We look forward to welcoming you back to Avenue House as soon as we are able to. Thanks again.

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Review from Rachel N (Granddaughter of Resident) published on 28 May 2020 Submitted via Website
Overall Experience

Avenue House was accessible and caring from the start. We had to move a reluctant 100-year old after a couple of falls which meant she needed more care. All staff have been patient and very caring. They maintain a human and warm atmosphere and work with and communicate well with the family. They have been supportive in helping us to maintain contact with Nana in calls and Skype and have done brilliantly in keeping everyone safe. We miss Nana so much at the moment and hope that some kind of arrangements can be made to support care homes to manage socially distanced visits for residents in the near future so that homes can continue to care for mental health needs in the way they will want to whilst keeping staff and residents safe. I know that while Nana didn't want a care home we couldn't have found one better for her.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write us a review, we really appreciate it. It's really heartening to read that all the hard work of the team is appreciated, especially at the moment. We look forward to welcoming you back to Avenue House as soon as we are able to have visitors again.

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Review from Wayne T (Son of Resident) published on 28 May 2020 Submitted via Website
Overall Experience

Very happy with the care that my mother receives from all of the staff. Everybody in the home goes over and above to look after her and nothing is too much trouble for any of them. Reassuring to know that my mum is in safe and caring hands.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write us a review, we really appreciate it. It's really heartening to read that all the hard work of the team is appreciated, especially at the moment. We look forward to welcoming you back to Avenue House as soon as we are able to have visitors again.

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Review from Gillian T (Wife of Resident) published on 19 May 2020 Submitted via Website
Overall Experience

I can not stress how appreciative I am for all that the staff at Avenue House are doing during this Covid 19 crisis.. every step of the way the staff have kept us updated and no matter how busy any of them are they take the time to have a chat and let you know how your loved ones are coping.. unfortunately with my husband it is not always easy to Skype with him as he loses concentration quickly but the staff members encourage him when this happens. I, therefore, applaud each and everyone at Avenue House and must add that when my husband entered here in March 2019, it was the best decision for him.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thanks so much Gillian for your review and your really kind comments. I will make sure to pass them onto the rest of the team who I know will be thrilled with the feedback. Thanks again and we look forward to seeing you again as soon as we are able to have visitors.

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Review from Delia T (Daughter of Resident) published on 19 May 2020 Submitted via Website
Overall Experience

The carers have been amazing especially during COVID-19. Keeping you in touch with my Dad and being quick on the mark for lockdown. The staff have been working hard to care for the residents and help us feel at ease.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thanks so much for taking the time to write us a review and thank you for your kind comments. They are really appreciated, especially at the moment. We look forward to welcoming you to Avenue House again as soon as we can.

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Review from Malc L (Son of Resident) published on 18 May 2020 Submitted via Website
Overall Experience

I couldn't be happier with the excellent care which is being provided to my mother by the wonderful and caring staff at Avenue House in these most difficult of times that we are all going through at the moment. The job they are doing to look after mother and to keep her safe is outstanding and I am truly grateful to each and every one of them.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thank you so much for taking the time to write us a review and for your really kind comments. I will make sure to pass them onto the rest of the team. Thanks again and we look forward to seeing you at Avenue House again as soon as we are able to open our doors to visitors.

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Review from Karen B (Daughter of Resident) published on 18 May 2020 Submitted via Website
Overall Experience

My mum has been resident for a few years now and the staff go beyond what is expected of them. The catering staff bend over backwards to ensure my mum has a meal which she will enjoy. My mum is quite outspoken but staff love her humour. What I really like is that staff are trained well but always get medical help if needed. They were early to close due to risk of Coronavirus and are ensuring staff and residents are tested ensuring she stays safe. Good communicators and they keep me informed of any issues or needs my mum has in this difficult time. Especially like the activities they put on and how I and my brother are always welcome to visit her (except now due to Coronavirus but are putting on Skype and emailing). Staff are very friendly and care about the residents. Miss seeing my mum though.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thanks so much Karen for taking the time to write us a review and for your kind comments. I will make sure to pass them onto the rest of the team (and the kitchen team) and I know they will be thrilled with the feedback. We look forward to welcoming you back at Avenue House in person when we are able to have visitors again.

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Review from Audra (Daughter of Resident) published on 18 May 2020 Submitted via Website
Overall Experience

During the coronavirus crisis, the staff have gone above and beyond to safeguard the safety of their residents as well as taking care of themselves too. They are polite and friendly on the phone. I am grateful to the home, the fact I am able to speak to my dad via Skype and phone.

Reply from Sam Hoare-Wilkinson, Acting Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write us a review, we really appreciate it. It's really heartening to read that all the hard work of the team is appreciated, especially at the moment. We look forward to welcoming you back to Avenue House as soon as we are able to have visitors again.

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Review from P J (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card
Overall Experience

My parents arrived at Avenue House in April 2018. My father was in his 90's and not in good health by the staff managed to make his last few months comfortable and happy with mum before he died. Since then mum has settled in and made friends with other residents and staff. The staff know mum's little ways and always treat her with patience, kindness and humour. They will not hesitate to contact myself for my brother if they feel they need to.

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you so much for taking the time to write us a review. We really appreciate the feedback and your kind comments. I will be sure to share them with the rest of the team. Thanks again.

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Review from Robert M (Son of Resident) published on 8 January 2020 Submitted via Postal Card
Overall Experience

Very good staff, excellent.

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write us a review, we really appreciate your comments.

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Review from Angela S (Daughter of Resident) published on 6 January 2020 Submitted via Website
Overall Experience
My mother had been in care at Avenue House since 2014 and has received wonderful consistent care from all the staff and enjoys amazing nutritional meals. If there is a concern regarding mum they always contact me. I feel she is in a safe caring environment and it's home from home atmosphere.

The manager is always approachable and has time for me.

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you so much for taking the time to write us a review. We really appreciate it. I will make sure to pass your feedback onto the rest of the team and the kitchen staff. Thanks again.

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Review from J S (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

This home is spacious but cosy and homely. The staff are very caring and so lovely with the residents. My mother is very happy here and is well cared for every day. There are various activities to join in or just have a nice chat. I really liked this home from my very first visit and feel happy that my mother is here.

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write us a review, we really appreciate the feedback.

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Review from Peter S (Son of Resident) published on 18 December 2019 Submitted via Website
Overall Experience

A very nice home, staffed by very nice and friendly people. Everyone has been very good with my mum. The home is very clean and the reports that are completed every day by the carers are very thorough and informative.

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Review from Jayne T (Daughter of Resident) published on 18 December 2019 Submitted via Website
Overall Experience

After many years of excellent care, we're still here. I am happy with the care my mum receives and the staff team who deliver it.

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Review from Pauline A (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience
My mother came into Avenue House, Rushden in October 2017. The staff and the care and sympathy shown to my mother was excellent. She was always clean, also her clothes and bed linen. The room was clean too.

The manager and staff supported me towards the end of Mum's life. I can't thank them enough.

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write us a review, we really appreciate it. I will make sure to pass on your kind words to the rest of the staff team. Thanks again.

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Review from John L (Son of Resident) published on 15 July 2019 Submitted via Website
Overall Experience

After a very long spell in hospital Dad lacked the mental capacity and physical strength to be at home on his own looking after himself. My wife and I visited Avenue House, having looked at a few other care homes, and decided straight away that this was where we wanted Dad to be. He requires help with every aspect of daily life and the staff are always very caring and patient with him. The whole team really work their socks off and are always friendly towards visitors and interact extremely well with the residents. It was a difficult decision for the family to make to have to put Dad into care, but Avenue House has helped ease any concerns as we know he is safe and very well cared for.

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you for your lovely comments and for taking the time to write us a review. We really appreciate your feedback and we will make sure this is passed on to the rest of our staff team who I know will be absolutely thrilled with your review. Thanks again.

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Review from Caroline L (Daughter of Resident) published on 18 March 2019 Submitted via Postal Card
Overall Experience

We were faced with needing to get our relative into a nursing home at short notice. Having identified Avenue House as the home we wanted, the Manager pulled out all the stops to get her admitted as soon as possible. Not only that but within 7 days they redecorated the room we had asked for. The staff are a delight; kindly, respectful, interested and caring. The layout of the home is a bit odd as it wasn't a purpose-built residential home, but it has a lovely atmosphere and because it is relatively small, it has a homely feel. Very pleased with the care and most importantly, our mother is happy there.

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write a review and for your kind comments. We are really pleased your mother is happy with us and we will pass on your comments to the rest of the team who I'm sure will be thrilled.

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Review from C B (Daughter of Resident) published on 18 March 2019 Submitted via Postal Card
Overall Experience

Caring and kind. All the staff work very hard. They don't have enough pairs of hands. Always friendly and ready to help. So supportive when needing help at reviews. Unfortunately an outrageous amount of money!

Reply from Debbie Thunder, Manager at Avenue House Nursing & Care Home

Thank you for taking the time to write a review and for your comments, especially about our lovely staff team. I will also pass on your feedback about our fees. Thanks again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 October 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Avenue House Nursing & Care Home.

Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Avenue House Nursing & Care Home.

Accreditations

There are no accreditations posted yet for Avenue House Nursing & Care Home.

Meet the Team (1)

Sam Hoare-Wilkinson
Sam Hoare-WilkinsonJob Title:ManagerJoined: 2017

Avenue House is led by Care Home Manager, Sam Hoare-Wilkinson who supports our qualified team of carers, kitchen and housekeeping staff.

Sam joined the Jasmine Team at Avenue House in October 2017 as Deputy Manager. Sam chose to pursue a career in care from the age of 19 and over the last 16 years she has worked in different care settings including as a care assistant at a Nursing home and then in Residential and Domiciliary Care. Whilst gaining valuable experience, Sam has also undertaken a programme of study and has achieved NVQ qualifications at levels 2, 3 and 5 in Adult Health and Social Care and has completed a Counselling Skills course.

Sam passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights and independence are fundamental to her approach to care.

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