Mum has been in Olive Row for just over 2 years now, Having Suffered a stroke at home, transferred there from NGH. For some time, she had a room on the first floor, but is now on the ground floor at the care home and is settled there. The room is kept nice and tidy and clean, as is the rest of the
Home. All the staff work very hard and are very committed to taking care of Mum and the rest of the residents, and they show a great deal of care and kindness.
29 January 2026
My mum and dad have been in Olive Row for 3 and 4 years. Mum has since passed away. Dad is still being well looked after. I am very happy that the staff have looked after mum and dad very well. The food looks great and cleaning staff keep dad's room lovely. The staff look after him very well. I have
no complaints.
22 January 2026
My father has been a resident for over four years. I have no doubt without their care he would not of survived. He is not the most sociable person but has made many friends among the residents and staff. His room is always tidy, warm and well lit. He enoys all the meals, says they feed him too much.
He receives plenty of help with his mobile phone and charger, which he misplaces often. Overall I am very satisfied with the care and attention my father receives.
21 January 2026
So far pleased with the facilities provided by the home my sister seems to be well looked after and all her needs are met even though she is very impatient and the staff are looking after her very well and the management team seem very supportive for her needs
15 January 2026
Very good everything is good in here staff are very good and very friendly I feel satisfied with everything staff are looking after her very well and very supportive management and they always communicate with me if there are any concerns and keep me updated.
15 January 2026
After a few initial issues and problems which had to be sorted, we have found the home clean and accommodating. The staff are amazing and the activities seem to keep residents active, as long as they stay awake.
Staff are available to answer questions and resolve and ease any worries or issues
14 January 2026
Mum took a while to settle in but she seems quite happy now. She enjoys the company of the other residents and she enjoys the activities. She loves the food. The staff are very welcoming and they keep me informed about any changes in medication etc.
14 January 2026
This a well run home. The staff are very approachable, diligent and caring. Nothing is too much trouble for them and father is appreciative of what they do for him and it is clear he is happy in his surroundings.
On the basis of the above I would have no hesitation in recomending the home to
others.
06 January 2026
All very good lovely staff and clean staff very kind to Ron
Management not always available
Good facilities
My brother in law is very happy but wishes there were more patients who he could talk to .
And he wishes there were more activities he could do.
My brother in law needs his brain
stimulating .
05 January 2026
Dad has settled in really well. He seems very happy to be here after his settling in period. He is pleased to see me but he also waves happily when I leave. I am so happy and all the staff are very friendly. Very happy all round.
22 December 2025
My first time visiting my Mother in law and she is still settling in but seems to be happier and the staff are very welcoming and kind to her She needs encouragement with eating but drank more which is good and very needful
17 September 2025
My sister is a resident at Olive Row Care Home she is happy and settled there.
She has received exemplary care and compassion from a dedicated team.
When visiting the staff are always welcoming.
I have no hesitation in recommending Olive Row Care Home.
17 September 2025
My sister-in-law has recently become a resident in Olive Row Care Home. She is very happy there and has stated that the care, food, and activities are very good. On visiting, I have always been satisfied that she is happy and well looked after, the staff are always pleasant and always answer any
questions asked with confidence and knowledge of my sister-in-law's needs. We are very happy with the care she receives, and she is very happy there.
28 March 2025
My mam's concern is the phone that does not get answered. An admin person is needed. One is the staff is my main point of contact. Overall clean rooms, food good, etc. Admission door bell needs fixing. Nurses should be permanent as no continuity with agency staff.
06 February 2025
After teething problems and change of management things have improved but I am disappointed with activities and staff turnover in this area is rapid it seems.
Current management seems much better. I feel the place could be more comfortable looking, hard floors and pleather seating makes the lounge
not feel lounge like.
Much personal stuff was sent to the home - duvet, duvet covers, pillows etc, I haven't seen this for a while.
A better arrangement for incidental costs would be good, a separate bill sent out each month?
06 February 2025
My grandmother has always been taken care of and I've never had concerns about her well-being.
The premises are always clean and tidy and residents all seem to be tended to in a timely manner.
My grandmother appears to be content at Olive Row which gives huge peace of mind to us.
10 July 2024
I have visited my sister here for the past 20 months and during this time no need for concern regarding staff. Treatment, cleanliness, food, care, happy staff and a very good atmosphere with all concerned. I cannot fault it at all.
14 May 2024
Since my brother has been at Olive Row, he has settled very well as it was his fourth care home, where his behaviour was very bad. The carers here are very good with him.
08 May 2024
Brilliant home, helpful staff. Communication can be a little delayed at times. Words from Mum, "Wicked great home."
30 April 2024
After a period in hospital, Mum lost lots of weight, became incontinent and listless. She moved to Olive Row in November 2023 and within a short time, and much to her relief, the nursing staff helped her to no longer be incontinent. She is back to her normal weight as she enjoys the food prepared
for her. She has made friends and enjoys the activities as she finds them stimulating. Both herself and us are happy with Olive Row as we know she is safe, happy and well looked after. Mum actually refers to it as her new family!
Latest Reviews for Olive Row Care Home
30 January 2026
Mum has been in Olive Row for just over 2 years now, Having Suffered a stroke at home, transferred there from NGH. For some time, she had a room on the first floor, but is now on the ground floor at the care home and is settled there. The room is kept nice and tidy and clean, as is the rest of the
Home. All the staff work very hard and are very committed to taking care of Mum and the rest of the residents, and they show a great deal of care and kindness.
29 January 2026
My mum and dad have been in Olive Row for 3 and 4 years. Mum has since passed away. Dad is still being well looked after. I am very happy that the staff have looked after mum and dad very well. The food looks great and cleaning staff keep dad's room lovely. The staff look after him very well. I have
no complaints.
22 January 2026
My father has been a resident for over four years. I have no doubt without their care he would not of survived. He is not the most sociable person but has made many friends among the residents and staff. His room is always tidy, warm and well lit. He enoys all the meals, says they feed him too much.
He receives plenty of help with his mobile phone and charger, which he misplaces often. Overall I am very satisfied with the care and attention my father receives.
21 January 2026
So far pleased with the facilities provided by the home my sister seems to be well looked after and all her needs are met even though she is very impatient and the staff are looking after her very well and the management team seem very supportive for her needs
15 January 2026
Very good everything is good in here staff are very good and very friendly I feel satisfied with everything staff are looking after her very well and very supportive management and they always communicate with me if there are any concerns and keep me updated.
15 January 2026
After a few initial issues and problems which had to be sorted, we have found the home clean and accommodating. The staff are amazing and the activities seem to keep residents active, as long as they stay awake.
Staff are available to answer questions and resolve and ease any worries or issues
14 January 2026
Mum took a while to settle in but she seems quite happy now. She enjoys the company of the other residents and she enjoys the activities. She loves the food. The staff are very welcoming and they keep me informed about any changes in medication etc.
14 January 2026
This a well run home. The staff are very approachable, diligent and caring. Nothing is too much trouble for them and father is appreciative of what they do for him and it is clear he is happy in his surroundings.
On the basis of the above I would have no hesitation in recomending the home to
others.
06 January 2026
All very good lovely staff and clean staff very kind to Ron
Management not always available
Good facilities
My brother in law is very happy but wishes there were more patients who he could talk to .
And he wishes there were more activities he could do.
My brother in law needs his brain
stimulating .
05 January 2026
Dad has settled in really well. He seems very happy to be here after his settling in period. He is pleased to see me but he also waves happily when I leave. I am so happy and all the staff are very friendly. Very happy all round.
22 December 2025
My first time visiting my Mother in law and she is still settling in but seems to be happier and the staff are very welcoming and kind to her She needs encouragement with eating but drank more which is good and very needful
17 September 2025
My sister is a resident at Olive Row Care Home she is happy and settled there.
She has received exemplary care and compassion from a dedicated team.
When visiting the staff are always welcoming.
I have no hesitation in recommending Olive Row Care Home.
17 September 2025
My sister-in-law has recently become a resident in Olive Row Care Home. She is very happy there and has stated that the care, food, and activities are very good. On visiting, I have always been satisfied that she is happy and well looked after, the staff are always pleasant and always answer any
questions asked with confidence and knowledge of my sister-in-law's needs. We are very happy with the care she receives, and she is very happy there.
28 March 2025
My mam's concern is the phone that does not get answered. An admin person is needed. One is the staff is my main point of contact. Overall clean rooms, food good, etc. Admission door bell needs fixing. Nurses should be permanent as no continuity with agency staff.
06 February 2025
After teething problems and change of management things have improved but I am disappointed with activities and staff turnover in this area is rapid it seems.
Current management seems much better. I feel the place could be more comfortable looking, hard floors and pleather seating makes the lounge
not feel lounge like.
Much personal stuff was sent to the home - duvet, duvet covers, pillows etc, I haven't seen this for a while.
A better arrangement for incidental costs would be good, a separate bill sent out each month?
06 February 2025
My grandmother has always been taken care of and I've never had concerns about her well-being.
The premises are always clean and tidy and residents all seem to be tended to in a timely manner.
My grandmother appears to be content at Olive Row which gives huge peace of mind to us.
10 July 2024
I have visited my sister here for the past 20 months and during this time no need for concern regarding staff. Treatment, cleanliness, food, care, happy staff and a very good atmosphere with all concerned. I cannot fault it at all.
14 May 2024
Since my brother has been at Olive Row, he has settled very well as it was his fourth care home, where his behaviour was very bad. The carers here are very good with him.
08 May 2024
Brilliant home, helpful staff. Communication can be a little delayed at times. Words from Mum, "Wicked great home."
30 April 2024
After a period in hospital, Mum lost lots of weight, became incontinent and listless. She moved to Olive Row in November 2023 and within a short time, and much to her relief, the nursing staff helped her to no longer be incontinent. She is back to her normal weight as she enjoys the food prepared
for her. She has made friends and enjoys the activities as she finds them stimulating. Both herself and us are happy with Olive Row as we know she is safe, happy and well looked after. Mum actually refers to it as her new family!