Olive Row Care Home

Albert Street, Kettering NN16 0EB
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9.6 37 Reviews
  • Olive Row Care Home, Kettering
Welcome to Olive Row Care Home

At Olive Row Care Home, part of Kara Healthcare, staff believe care is more than a service — it’s a heartfelt commitment to creating a warm, nurturing home where every resident feels valued, respected, and loved.

A dedicated team ensures each day is filled with comfort, joy, and meaningful connection.

From engaging activities that inspire creativity and companionship, to freshly prepared, nutritious meals made with care — everything done is designed to help residents live life to the fullest.

Guided by their ethos of “Care with Pride,” staff celebrate individuality, promote independence, and prioritise well-being — making Olive Row a place where care feels personal, and every moment feels like home.
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Care Provided by Olive Row Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1400 – £1400
  • Self-Funded Nursing Care: £1450 – £1450
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1350 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1500

These prices are only a guideline, please contact Olive Row Care Home to find out the exact price for your requirements.

Contact Olive Row Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Olive Row Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • James Hopkins (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (4)

Parking

  • Limited on-site car parking available at the front of the building.

Olive Row Care Home Reviews (37)

9.6

Olive Row Care Home has a Review Score of 9.6 (9.590) out of 10, based on 24 reviews in the last 2 years.
Over all time Olive Row Care Home has 37 reviews.

Overall Experience
  • 21
  • 10
  • 2
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  • 4
Date Published
  • 37
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  • 24
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Reviewer Connection to Olive Row Care Home
  • 14
  • 5
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  • 2
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  • 1
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Total of 37, showing 1-20
Review from Roy C (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for over four years. I have no doubt without their care he would not of survived. He is not the most sociable person but has made many friends among the residents and staff. His room is always tidy, warm and well lit. He enoys all the meals, says they feed him too much.
He receives plenty of help with his mobile phone and charger, which he misplaces often. Overall I am very satisfied with the care and attention my father receives.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from M L (Brother of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
So far pleased with the facilities provided by the home my sister seems to be well looked after and all her needs are met even though she is very impatient and the staff are looking after her very well and the management team seem very supportive for her needs
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from D S (Partner of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good everything is good in here staff are very good and very friendly I feel satisfied with everything staff are looking after her very well and very supportive management and they always communicate with me if there are any concerns and keep me updated.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from Nick B (Son of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a few initial issues and problems which had to be sorted, we have found the home clean and accommodating. The staff are amazing and the activities seem to keep residents active, as long as they stay awake.
Staff are available to answer questions and resolve and ease any worries or issues
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from J H (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum took a while to settle in but she seems quite happy now. She enjoys the company of the other residents and she enjoys the activities. She loves the food. The staff are very welcoming and they keep me informed about any changes in medication etc.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from A K (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This a well run home. The staff are very approachable, diligent and caring. Nothing is too much trouble for them and father is appreciative of what they do for him and it is clear he is happy in his surroundings.
On the basis of the above I would have no hesitation in recomending the home to others.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from J C (Sister-in-law of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All very good lovely staff and clean staff very kind to Ron
Management not always available
Good facilities
My brother in law is very happy but wishes there were more patients who he could talk to .
And he wishes there were more activities he could do.
My brother in law needs his brain stimulating
.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from J A (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has settled in really well. He seems very happy to be here after his settling in period. He is pleased to see me but he also waves happily when I leave. I am so happy and all the staff are very friendly. Very happy all round.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from S S (Daughter-in-law of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first time visiting my Mother in law and she is still settling in but seems to be happier and the staff are very welcoming and kind to her She needs encouragement with eating but drank more which is good and very needful
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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  • Care / Support
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  • Treated with Dignity
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Review from D P (Sister of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is a resident at Olive Row Care Home she is happy and settled there.
She has received exemplary care and compassion from a dedicated team.
When visiting the staff are always welcoming.
I have no hesitation in recommending Olive Row Care Home.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Rooms
  • Value for Money
Review from Carol L (Sister-in-law of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister-in-law has recently become a resident in Olive Row Care Home. She is very happy there and has stated that the care, food, and activities are very good. On visiting, I have always been satisfied that she is happy and well looked after, the staff are always pleasant and always answer any questions
asked with confidence and knowledge of my sister-in-law's needs. We are very happy with the care she receives, and she is very happy there.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review from M C (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mam's concern is the phone that does not get answered. An admin person is needed. One is the staff is my main point of contact. Overall clean rooms, food good, etc. Admission door bell needs fixing. Nurses should be permanent as no continuity with agency staff.
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Review from Helena B (Daughter of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
After teething problems and change of management things have improved but I am disappointed with activities and staff turnover in this area is rapid it seems.
Current management seems much better. I feel the place could be more comfortable looking, hard floors and pleather seating makes the lounge
not feel lounge like.
Much personal stuff was sent to the home - duvet, duvet covers, pillows etc, I haven't seen this for a while.
A better arrangement for incidental costs would be good, a separate bill sent out each month?
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Review from Samantha R (Granddaughter of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My grandmother has always been taken care of and I've never had concerns about her well-being.
The premises are always clean and tidy and residents all seem to be tended to in a timely manner.
My grandmother appears to be content at Olive Row which gives huge peace of mind to us.
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Review from G H (Sister of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my sister here for the past 20 months and during this time no need for concern regarding staff. Treatment, cleanliness, food, care, happy staff and a very good atmosphere with all concerned. I cannot fault it at all.
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Review from E M (Sister of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my brother has been at Olive Row, he has settled very well as it was his fourth care home, where his behaviour was very bad. The carers here are very good with him.
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Review from L C (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant home, helpful staff. Communication can be a little delayed at times. Words from Mum, "Wicked great home."
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Review from N G (Daughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a period in hospital, Mum lost lots of weight, became incontinent and listless. She moved to Olive Row in November 2023 and within a short time, and much to her relief, the nursing staff helped her to no longer be incontinent. She is back to her normal weight as she enjoys the food prepared for
her. She has made friends and enjoys the activities as she finds them stimulating. Both herself and us are happy with Olive Row as we know she is safe, happy and well looked after. Mum actually refers to it as her new family!
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Review from Michael P (Brother of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother spent 18 months in Olive Row before he died last week. He was a difficult patient with complex needs. My sister and I have nothing but admiration for the care and compassion with which he was treated by the impressive team at this care home. Recommended.
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Review from Janet N (Friend of Resident) published on 7 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been coming to Olive Row for years. The staff have all been very nice, always very helpful. I visit a few homes in Kettering and I can't fault your staff or the service they give.
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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Olive Row Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.590 for Olive Row Care Home is calculated as follows: ( (183 Excellents x 5) + (78 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 278 Ratings = 4.59
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Olive Row Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (23)

Meet the Team (2)

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Robert Hunt

Job Title: Regional Manager Joined: 2024

Robert Hunt is a Regional Manager at Kara Healthcare, overseeing multiple care homes with a focus on delivering high-quality, person-centred care. With extensive experience in the health and social care sector, Robert is known for his collaborative leadership style, operational expertise, and commitment to empowering teams. He plays a key role in driving continuous improvement, ensuring each home under his leadership provides a safe, supportive, and enriching environment for residents and staff alike.

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Shethy Chakola

Job Title: Home Manager Joined: 2025

Shethy is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Shethy leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.

Frequently Asked Questions about Olive Row Care Home

What types of Care is Olive Row Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Olive Row Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Olive Row Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Olive Row Care Home to the centre of Kettering?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Olive Row Care Home to verify any information. View our terms and conditions. Olive Row Care Home has an Enhanced Service - more info.