Care Homes Owned by Kara Healthcare

Despite numerous requests during first heatwave for cooling fans or Air Con units. We are now experiencing a 5th heatwave/hot spell. with communal rooms registering in excess of 33°C Very large bedroom with 2 fans running has shown a reading of 41.3°C due to some form of heating also running - Very dangerous in my opinion

I was recommended Rose Tree by quite a few people whose mothers had been there. The staff are very friendly and there is a nice homely atmosphere. My mother is always clean and smart and looks well. The rooms are lovely and kept spotlessly clean. The food looks nice and homemade, always juice and cups of tea available. would definitely recommend.

My Mam has been living at The Mews since 8th June and she settled quickly thanks to the care and dedication of staff. She is the happiest I have seen her since being in care from May 2025. Staff always take the time to talk to her and they know her likes, dislikes and her background in depth. She has formed a great bond with staff and they are very understanding, compassionate and thoughtful. The food is fantastic and Mam is eating food that she has never had before and really enjoying it. Management are very experienced and quickly reply to any queries. I no longer have to worry about my Mam as I know she is safe and very well looked after. A big thank you to all staff.

The standard of care that my mum receives is phenomenal. She is always clean and tidy; they make sure that she is eating and drinking well and all her needs are met. The deputy manager and the regional manager were so accommodating when I went to speak to them. As I say, I can't fault this home at all; my mam is laughing and saying poor sole to all the staff.

I was informed by the hospital that my wife was unable to return home and needed to be cared for either in hospital, hospice, or care home. We decided to search for a suitable care home but with health care capabilities. After visiting several in our area I thought weren't suitable, I was extremely fortunate to contact Rose Tree and after speaking with Lynn (manager) we were invited to visit and given a tour by Peter (charge nurse). We were very impressed with what was on offer and asked to be included on the waiting list. I can sincerely recommend the establishment and am very happy with the care and kindness shown by the staff. Unfortunately my wife is unable to take part in the activities provided by the home as she is bedbound.

Happy with the all around care for my wife Lesley.

I do think the staff are very helpful, but would like to see a bit more help with hygiene (towels changed out more and checking yellow bin).

Dad originally came for respite, he was very happy so is now here permanently. It's reassuring he has 24/7 care, staff are lovely. My only concern is that Dad is suffering with sore swollen legs, we have requested a few times he sees a GP now that he's registered at the home but has still not been seen (although seen by nurses).

Very well looked after. A fabulous care home with wonderful staff.

My Grandma is so well cared for, the staff are so lovely and treat the residents like a member of their own family. Sonia is very approachable, and a huge asset to the home. She talks to all of the residents every day, and my grandmas face lights up when she sees her. We wouldn't have grandma living anywhere else and it lets us relax as family knowing she is so well cared for.

My mother seems happy here at Beechdale Manor. The staff have management her complex dementia, and associated mood swings. Mum enjoys the food provided, especially the puddings. The staff will contact me with any concerns. All medical care is attended to appropriatly.

Very happy with the staff and service. My mum is well looked after and treated with care and dignity. Although repairs need to made to the leaking ceilings, the care home is alway clean. I wouldn't want my mum to go anywhere and this is due to the staff.

I have had multiple family members be resident within cedar court over a long period of time. Each family member has always been treated with the upmost care and support from the amazing staff. Cedar courts staff are always there to help in any situation and are always performing person centered care approaches to all residents needs. The management of the home is exceptional and the manager Debbie has been long standing manager who is always available and happy to help residents, families and her amazing staff group. I wouldn't use any other home I honestly can't thank the team and care they give enough credit!

I visit my nan every week at the home. She is well cared for and nothing is too much trouble for any of the staff. She loves her daily activities and always chats about what she has done. She enjoys her food and snacks especially her desserts. Well done to the team, so much care . My Nan is so happy. Thank you all.

The Staff and care is good. The Care Home is well run which is down to Sonia the Manager who is excellent and is always approachable if there are any problems which are sorted if possible. Sonia cares for all the residents and residents families and is fair with all the staff. If Sonia was replaced or left the Care Home it would deteriorate and we would follow her through the door to wherever she becomes Manager.

My husband has been at Beechdale Manor since January 2026. I visited many care homes some were like 5 star hotels but I never had a gut feeling for them. I visited Beechdale Manor without an appointment and Sonia the Manager invited me into the home to look around and she took time to inform me regarding their home.I saw how the staff were very caring, actively listening to the residents and responding although some of the residents were non responsive. It is very clean and the residents rooms are a good size. My husband is in the latter stages of dementia and as with many residents families you don't want to place them in a home. My husband is on the 1st floor and the staff are absolutely amazing they are so caring, professional take time not just with the residents but also their families which I find very comforting and a great support. I am so happy that my husband is living at Beechdale Manor and I know I couldn't have found a more caring home. A big THANKYOU to you all

Staff are always on hand to help with any difficulties. Sometimes my family member doesn't want to eat what's on the menus and the cooks are brilliant at accommodating my family member and cook something else. The management have always listened to the concerns that I've had over the past year and a half. The staff also help my family member go to the shops if I'm unavailable and also help with their hair. The garden is a lovely addition to the home but does need a little tidying up, as well as the building (it's looking a little tired and outdated). My family member always enjoys the activities too. It's a little annoying to be let out of the building as you don't want to keep the carers from their work. However, I can see why due to keeping the residents safe. Keep up the good work Beechdale!!! :)

Overall I would say this is a lovely home and very pleased we chose this for mum.

The food is lovely got a great chef .Also they get snacks and drinks threw the day ..

The care my sister receives is excellent. The staff are so caring and supportive. There's always something for the residents to do either arts & crafts, bingo, entertainment and loads more. The food is always lovely.