Care Home Owned by Kara Healthcare in Northumberland
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Northumberland for Kara Healthcare are showing below.
View the details of all 10 locations (with 397 reviews) owned by Kara Healthcare
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Kara Healthcare Locations in Northumberland (1)
Rose Tree Care Home
9.3
29 reviews
Eastgate Bank, Mickley, Stocksfield NE43 7LY
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 44 Rooms
- from £840 / week
Other Care Groups you may be interested in:
Kara Healthcare Reviews in Northumberland (29)
9.5
Kara Healthcare has a Group Review Score of 9.5 (9.535) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kara Healthcare must have a Review Score.
Review of
Rose Tree Care Home
from James R (Husband of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are very friendly and helpful led by experienced management. They go above and beyond for their residents and family members. The surrounding areas and rooms are very pleasant, warm and comfortable. The care my wife receives is excellent in her room overlooking the garden. And I would recommend
Rose Tree without hesitation.
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Review of
Rose Tree Care Home
from M C (Daughter-in-law of Resident) published on 12 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The family took my mum-in-law for respite due to family illness, she loved it so much, she is now permanent. The home has a lovely atmosphere, staff are great and very friendly. Treating the residents with dignity and support. The rooms are cleaned daily and the food is very tasty and nutritious. Plenty
of activities are available.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home
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Review of
Rose Tree Care Home
from Gail K (Daughter of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mam is very well looked after in Rose Tree.
The staff are kind and considerate. My Dad visits every day, and they are very compassionate with him also.
The care Mam receives is excellent. Although she has communication problems and is non verbal, staff still chat away to her, and have learnt her
The staff are kind and considerate. My Dad visits every day, and they are very compassionate with him also.
The care Mam receives is excellent. Although she has communication problems and is non verbal, staff still chat away to her, and have learnt her
responses.
Mom's room is lovely, with doors into the courtyard.
I'm very happy with her care and would recommend it without hesitation.
Mom's room is lovely, with doors into the courtyard.
I'm very happy with her care and would recommend it without hesitation.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home
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Review of
Rose Tree Care Home
from A C (Grandson of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Nanna came to Rose Tree Cottage Care Home in late 2024. She has settled in relatively quickly and she feels at home. The staff are friendly and attentive. She enjoys some of the activities that are provided with some encouragement from the activities coordinator and staff.
The meals are very nice
The meals are very nice
and tasty and she is offered tea, coffee, and biscuits on a regular basis.
My Nanna's room could do with a touch of redecoration but it is nice and clean and warm and her bed is very comfortable.
Overall I really do like Rose Tree Care Home and trust that they look after my Nanna well. Thank you very much.
My Nanna's room could do with a touch of redecoration but it is nice and clean and warm and her bed is very comfortable.
Overall I really do like Rose Tree Care Home and trust that they look after my Nanna well. Thank you very much.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home
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Review of
Rose Tree Care Home
from K N (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother is very settled here and the care is excellent. Very proactive nurses and I feel they are on top of her health and well-being.
She has lots of interactions with staff which was important to me and her.
Thank you.
She has lots of interactions with staff which was important to me and her.
Thank you.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home
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Review of
Rose Tree Care Home
from Yvonne W (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are very friendly and helpful good care was given to my mam. Happy with the Rose Tree all care was given to my mam at all times. There was a lot of things happening at Christmas for all residents great raffles.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home
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Review of
Rose Tree Care Home
from J Y (Son of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having tried a number of care options for my Mam we have finally found a home worthy of supporting my nearest and dearest mother.
Me and my sister couldn't ask for more. The staff are excellent and you can see that they and led by experienced and knowledgeable management. The transition from living
Me and my sister couldn't ask for more. The staff are excellent and you can see that they and led by experienced and knowledgeable management. The transition from living
at home to the care industry has been made a lot easier through the competence and professionalism shown at Rose Tree. Thank you from the bottom of our hearts.
Reply from Jo Reynolds, Marketing Assistant at Rose Tree Care Home
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Review of
Rose Tree Care Home
from K H (Ex Family Member) published on 15 December 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are lovely. Rooms are clean.
I was disappointed with the tea served to a resident. Did not look appetising at all.
There should be board games, cards, dominoes, activities on offer to include residents. This would improve mental wellbeing and friendship.
I was disappointed with the tea served to a resident. Did not look appetising at all.
There should be board games, cards, dominoes, activities on offer to include residents. This would improve mental wellbeing and friendship.
Reply from Gracie, Marketing Assistant at Rose Tree Care Home
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Review of
Rose Tree Care Home
from Vikki B (Granddaughter of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The most amazing, caring, and supportive team! My grandma was with them from October to May and she was well and truly cared for. They go above and beyond for their residents and their family members. Best care home in and around the Prudhoe/Mickley area!
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Review of
Rose Tree Care Home
from Debbie W (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care provided to my dad was excellent! The staff and management are fantastic and looked after my dad with professionalism, kindness, fun, smiles, and they are so very caring. I heard the staff refer to the care home as a home for their residents and they truly do treat residents as though they
are an extension of family. The rooms and shared areas are welcoming and very clean and the food is lovely. Dad's needs were fully met, from being warm, clean, well fed, shaved, wearing his favourite shirts, to the care and compassion he received. The visiting doctor and the district nurse were lovely too and working with the care home team, fully looked after my dad and made sure he received the medical help as and when needed. As a visitor, I was always made to feel welcome (and often fed with cups of coffee, food and biscuits), and I would absolutely recommend this care home.
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Review of
Rose Tree Care Home
from Lynda I (Daughter of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can’t possibly praise the staff and management enough for caring for my mum. She is a reluctant resident, but they have all made her so welcome. We had a medical emergency last week and if Mum had still been at home, she would have died! I’m so grateful for the staff on the residential floor. They’re
amazing! Can’t thank them enough.
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Review of
Rose Tree Care Home
from Geoffery O (Son of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall, the care given is really good, depending on who is taking care of my parent. Walking into the home is like walking into some one's house. The staff are generally very pleasant and helpful. My only concern is there is not enough stimulation, although I do realise it can't be forced on her.
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Review of
Rose Tree Care Home
from Stephen P (Son-in-law of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The facility is good, clean and warm.
The staff care and support is good.
Management is responsive to feedback.
The staff care and support is good.
Management is responsive to feedback.
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Review of
Rose Tree Care Home
from C N (Daughter of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father has been in the home since August 2022. He was welcomed and made at ease to settle into his now new home. The decor of the home and of the rooms are of good taste. This home is a warm and friendly home. The cares are very caring and are a great company to my father. The activities they have
on a daily basis are varied and would suit all of the residents. We are very happy with the home as my father is cared for and is safe.
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Review of
Rose Tree Care Home
from Jan P (Daughter of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and concern given to my mother at Rose Tree Care Home is second to nine. The cleanliness of her environment and her personal hygiene is excellent. The surroundings within the home are very pleasant, warm, colourful and comfortable. Food and drink is varied and plentiful, and socialising is
arranged and encouraged. I have no complaints. Staff are lovely!
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Review of
Rose Tree Care Home
from Philip P (Grandson of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My grandma is well looked after here and they are always coming round and offering tea and cake to residents and visitors. I bought my two young children on my most recent visit, and staff were lovely. The decor and furniture could use some updating but is generally clean and tidy in all areas with
friendly staff and an inviting atmosphere.
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Review of
Rose Tree Care Home
from Beverley H (Friend of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am a very close friend and neighbour of a resident at Rose Tree Care Home and every time I have visited I have been extremely pleased with the care, service and compassion provided.
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Review of
Rose Tree Care Home
from Paul A (Son of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been a resident at Rose Tree since June 2022. We were initially concerned whether he would settle in a new environment with people he didn't know. We have been delighted with the support he has received. The staff have been excellent and he has adapted well and enjoys life in Rose Tree.
He has a bright, clean double bedroom with modern ensuite facilities. He has personalised his room with family photos and momentoes. He has built friendly relationships with the staff who have made him feel very welcome and professionally take care of all his needs. He enjoys his meals which he can have in the dining room or his bedroom. He has joined in with some of the social activities, especially the karaoke which he enjoys. The manager and staff have fully supported us as a family and have more than met our expectations.
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Review of
Rose Tree Care Home
from C K (Daughter of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is 101 years old and has been a resident at Rose Tree Care Home for a year. As a family, we have found the staff to be patient, courteous and inclusive. The home is very well managed by the Manager and she created a relaxed and very friendly atmosphere. The staff often work with reduced support
but I have never found them to be anything but attentive and professional. Thank you to all.
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Review of
Rose Tree Care Home
from Graham W (Son of Resident) published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was only in the care for a month, yet she received excellent care and support. She was treated with dignity to the end and I would not hesitate to recommend this home to anyone. Many thanks and my undying gratitude to all concerned.
Reply from Sandra Carr, Operations Director at Rose Tree Care Home
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Awards / Recognitions (6)
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