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Care Home Owned by Kara Healthcare in Northumberland

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Kara Healthcare in Northumberland

Only the locations & reviews in Northumberland for Kara Healthcare are showing below.

View the details of all 11 locations (with 510 reviews) owned by Kara Healthcare

Kara Healthcare Locations in Northumberland (1)

 - Browse 1 Care Home owned by Kara Healthcare in Northumberland
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Rose Tree Care Home
Eastgate Bank, Mickley, Stocksfield NE43 7LY 
9.7 39 reviews
Rose Tree Care Home, Stocksfield, Northumberland
"My Mum has lived at the home now for around 14months. She loves living here she says the staff are lovely and the food is very good. When…"   Read all 39 reviews
  • from £840 / week
  • 44 Rooms
Location Type Care Home

Rose Tree Care Home is situated in Mickley in Stocksfield. Conveniently located close to local amenities, the home offers a warm and welcoming environment in a community setting. Inside the home ... Read more about Rose Tree Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Kara Healthcare Reviews in Northumberland (39)

9.6

Kara Healthcare has a Group Review Score of 9.6 (9.588) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kara Healthcare must have a Review Score.

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Review of

Rose Tree Care Home

from Kelly N (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home & staff are very proactive and attentive to my mother's needs. So many staff have taken time to build a lovely rapport with my mother and this is fantastic. I feel there could maybe be more enriching activities, outdoor time in Summer & maybe more upbeat events like music or sing alongs. This
is by no means a complaint, just a suggestion. The staff work incredibly hard and I am assured that my mother is getting very well looked after.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from Colin W (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in Rose Tree for nearly six years, including the period during COVID lockdown. She has received excellent care throughout her stay from all the staff who have been excellent at all times. We always felt Sue was safe and looked after properly with no issues.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from J E (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived at the home now for around 14months. She loves living here she says the staff are lovely and the food is very good. When ever I visit the staff are very welcoming and the home is well kept and odour free.
I am so pleased with the care my Mum recieves here and would highly recommend
if you are looking for a placement for any of your family
members.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from Callum S (Brother of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a genuine warm welcome from people who obviously enjoy work. Any concerns taken seriously and always acted upon. I'm sure a pleasure for staff residents and visitors.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from L F (Niece of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best care home I know. Majority of staff are amazing some of the staff I feel as though it's 'just a job' to them. My auntie is well looked afte. Very clean home. Manager is very polite and is very approachable, always plenty of activities going on. The thing I love the most is residential is a separate
floor (where my Auntie is) 4**** from me. Highly recommend! Not everyone gets on with everyone, but this is life.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from Anthony W (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are great, caring and friendly. Cannot fault cleanliness and the food is great. Management are out of this world. Excellent.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from Amanda B (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a patient at Rosetree Nursing Home for about 18 months. She is very happy here. She has had a stroke in the past that has made walking difficult and her speech difficult. She can manage to get to the toilet with help but can no longer walk to the dining room independently. She appreciates
the help she gets from the nursing staff to move around. She likes the nursing home and is well cared for here.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from G L (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was at Rose Tree for a short period before he passed away. The care home couldn't have done enough - manager Lynn, nurse Peter on the nursing floor, and all of the carers and other staff we met. They were kind, empathetic and helpful to what my Dad and our family needed at a difficult time. Thank
you
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from Terry N (Wife of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first visited Rose Tree I didn't know what to expect, would it be clean, would not be smelly, what if the staff were not nice?
But Rose Tree Care Home has exceeded all my expectations and I could not be happier with the care that my wife receives. The management and staff/carers are worth their
weight in gold.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from Susan L (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we walked into Rose Tree when looking initially for respite care for our mum, it felt just right. All of the staff without exception made both my mum and the family very welcome. The staff genuinely care for the residents and it is apparent they do all they can to treat the residents
as individuals. The home is secure, very cosy and the bedrooms are comfortable. Mum is eating better than she has for some time and describes Rose Tree as "very pleasant". There are regular activities too and nothing is too much trouble. The high standard of care is evident, the place is immaculate with the bedrooms cleaned daily. My mum always looks nice and loves having her hair done in the hair salon. Lynne, the manager, is very experienced and with an open door policy is always visible and approachable. She has provided me with support at a very difficult time for which as a family we are grateful. I have no hesitation in recommending Rose Tree.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from Mandy H (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From viewing Rose Tree, to mum becoming a permanent resident. The whole family were treated with respect, assured on all matters and concerns. Lynne's open door policy means so much. But any questions or concerns no matter how small, any member of the amazing team could help and if not they went out
of their way to find out or a solution to a question, Rose Tree is the most secure care home I have ever been in. Mum, wondered at home we have no issues with her being safe. Fab place 100%.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from James R (Husband of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful led by experienced management. They go above and beyond for their residents and family members. The surrounding areas and rooms are very pleasant, warm and comfortable. The care my wife receives is excellent in her room overlooking the garden. And I would recommend
Rose Tree without hesitation.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
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Review of

Rose Tree Care Home

from M C (Daughter-in-law of Resident) published on 12 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family took my mum-in-law for respite due to family illness, she loved it so much, she is now permanent. The home has a lovely atmosphere, staff are great and very friendly. Treating the residents with dignity and support. The rooms are cleaned daily and the food is very tasty and nutritious. Plenty
of activities are available.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you for your lovely feedback. We're so happy to hear that your mum-in-law enjoyed her respite stay and is now a permanent resident. It's wonderful to know that you appreciate the atmosphere, our friendly staff and the care we provide. We're also glad she enjoys the food and activities. Thank you for trusting us with her care, it means so much to us.
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Review of

Rose Tree Care Home

from Gail K (Daughter of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam is very well looked after in Rose Tree.
The staff are kind and considerate. My Dad visits every day, and they are very compassionate with him also.
The care Mam receives is excellent. Although she has communication problems and is non verbal, staff still chat away to her, and have learnt her
responses.
Mom's room is lovely, with doors into the courtyard.
I'm very happy with her care and would recommend it without hesitation.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you for your wonderful feedback. Your kind words mean a lot to us.
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Review of

Rose Tree Care Home

from A C (Grandson of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nanna came to Rose Tree Cottage Care Home in late 2024. She has settled in relatively quickly and she feels at home. The staff are friendly and attentive. She enjoys some of the activities that are provided with some encouragement from the activities coordinator and staff.
The meals are very nice
and tasty and she is offered tea, coffee, and biscuits on a regular basis.
My Nanna's room could do with a touch of redecoration but it is nice and clean and warm and her bed is very comfortable.
Overall I really do like Rose Tree Care Home and trust that they look after my Nanna well. Thank you very much.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you for your kind words! We're so glad to hear your Nanna has settled in well and is enjoying her time with us. Your trust means a lot, and we'll continue to provide her with the best care.
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Review of

Rose Tree Care Home

from Yvonne W (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful good care was given to my mam. Happy with the Rose Tree all care was given to my mam at all times. There was a lot of things happening at Christmas for all residents great raffles.
Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care HomeThank you for your kind words! We're so glad to hear that your mother is receiving the care and attention she deserves and that you're happy with us. It's wonderful to know that the engaging activities brought joy to the residents. Your appreciation truly means a lot to us.
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Review of

Rose Tree Care Home

from J Y (Son of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having tried a number of care options for my Mam we have finally found a home worthy of supporting my nearest and dearest mother.
Me and my sister couldn't ask for more. The staff are excellent and you can see that they and led by experienced and knowledgeable management. The transition from living
at home to the care industry has been made a lot easier through the competence and professionalism shown at Rose Tree. Thank you from the bottom of our hearts.
Reply from Jo Reynolds, Marketing Assistant at Rose Tree Care HomeThank you for your review of Rose Tree Care Home. We are glad to hear that our staff have been supportive and helped to ease the transition.
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Review of

Rose Tree Care Home

from K H (Ex Family Member) published on 15 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are lovely. Rooms are clean.
I was disappointed with the tea served to a resident. Did not look appetising at all.
There should be board games, cards, dominoes, activities on offer to include residents. This would improve mental wellbeing and friendship.
Reply from Gracie, Marketing Assistant at Rose Tree Care HomeThank you for your feedback. We appreciate your comments about our staff and the cleanliness of our rooms. We apologise for any dissatisfaction with the tea and assure you that we will address this matter. Your suggestion about incorporating more activities for residents is valued, and we will promptly pass this on to our activities coordinator.
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Review of

Rose Tree Care Home

from Vikki B (Granddaughter of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most amazing, caring, and supportive team! My grandma was with them from October to May and she was well and truly cared for. They go above and beyond for their residents and their family members. Best care home in and around the Prudhoe/Mickley area!
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Review of

Rose Tree Care Home

from Debbie W (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided to my dad was excellent! The staff and management are fantastic and looked after my dad with professionalism, kindness, fun, smiles, and they are so very caring. I heard the staff refer to the care home as a home for their residents and they truly do treat residents as though they
are an extension of family. The rooms and shared areas are welcoming and very clean and the food is lovely. Dad's needs were fully met, from being warm, clean, well fed, shaved, wearing his favourite shirts, to the care and compassion he received. The visiting doctor and the district nurse were lovely too and working with the care home team, fully looked after my dad and made sure he received the medical help as and when needed. As a visitor, I was always made to feel welcome (and often fed with cups of coffee, food and biscuits), and I would absolutely recommend this care home.
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Awards / Recognitions (23)

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