Care Homes Owned by Kara Healthcare in Tyne & Wear
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Tyne & Wear for Kara Healthcare are showing below.
View the details of all 10 locations (with 397 reviews) owned by Kara Healthcare
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Kara Healthcare Locations in Tyne & Wear (4)
Primrose House Care Home
9.1
39 reviews
2 Crowhall Lane, Felling, Gateshead NE10 9PU
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 65 Rooms
- from £950 / week
The Mews Care Home
9.7
32 reviews
Southburn Terrace, New Herrington, Houghton le Spring DH4 7AW
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 47 Rooms
- from £973 / week
Blossom Hill Care Home
9.8
44 reviews
Riga Square, Sunderland SR5 5DD
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 40 Rooms
- from £978 / week
Croft Dene
9.8
37 reviews
Threap Gardens, Off Simonside Avenue, Wallsend NE28 7HT
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 43 Rooms
- from £1,100 / week
Other Care Groups you may be interested in:
Kara Healthcare Reviews in Tyne & Wear (152)
9.5
Kara Healthcare has a Group Review Score of 9.5 (9.535) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kara Healthcare must have a Review Score.
Review of
Primrose House Care Home
from Kerry M (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since moving my mam to this care home the past 2 days have been amazing she is a different lady, she's happy and she settled straight away both me and my husband found the home very warm and welcoming. After 6 years of no interaction at her last care home, she's now interacting with both staff and other
residents she's was singing to her toy monkey something she hasnt done in 6 years she has communicated more in two days then she did in 6 years
Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home
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Review of
Primrose House Care Home
from Barry S (Nephew of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dear old uncle has never been one for looking after himself, and in the months before we intervened, we were very worried about him. He had become a shadow of his former self and refused all help at home - even turning carers away at the door. With the support of Gateshead Council's adult social
care team, we finally encouraged him to consider residential care, and in summer 2024 he moved into Primrose House.
We were nervous at first. A year on, I can honestly say he has thrived. The staff at Primrose have been wonderful - patient, kind, and genuinely caring. They treat him with dignity and have brought out a happier, healthier version of him that we feared was lost.
For us as a family, the peace of mind has been priceless. Primrose has given my uncle not just care, but a real home that he shares with his new friends. A true supportive, family atmosphere.
Thank you Primrose, your carers are wonderful. A special thanks to one man, he is the heartbeat of that home. Lovely man!
We were nervous at first. A year on, I can honestly say he has thrived. The staff at Primrose have been wonderful - patient, kind, and genuinely caring. They treat him with dignity and have brought out a happier, healthier version of him that we feared was lost.
For us as a family, the peace of mind has been priceless. Primrose has given my uncle not just care, but a real home that he shares with his new friends. A true supportive, family atmosphere.
Thank you Primrose, your carers are wonderful. A special thanks to one man, he is the heartbeat of that home. Lovely man!
Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home
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Review of
Blossom Hill Care Home
from Kelly S (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad stayed in Blossom Hill Care Home for only a short time due to terminal illness, but in that short time us as a family and my dad were treated with care, love, kindness and support, the staff and management went above and beyond for all of us and nothing was a bother to them.
I can't thank Blossom
I can't thank Blossom
Hill enough they will always hold a special place in my heart.
Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home
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Review of
The Mews Care Home
from K M (Son of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mother was a resident receiving nursing care at The Mews Care Home. Mam required support for the most basic of needs with tasks often needing 2 staff. They were professional and attentive in this throughout. All staff treated Mam with dignity and were welcoming to us as daily visitors, and I felt I
had joined The Mews community myself. Staff in managerial roles kept us very up to date on Mam's situation and any changes in her care regime. The building itself is clean, bright and well-appointed with a pleasant garden area. Finally, Mam said herself many times that she was being well looked after and that she felt comfortable. This was a genuine relief to her family and friends.
Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home
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Review of
Croft Dene
from J M (Sister of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Sister moved to Croftdene from hospital in June as was unable to return to her home. Everything about the Care Home is exceptional. She has settled in great due to the staff. Everytime I go to visit I am impressed by the way the home is ran. All staff are friendly and keep me informed about what
she has been doing and I feel confident when I leave knowing she is happy, content and well cared for. Meals are outstanding. If I ever need to go in Care myself I would hope I could go to Croftdene.
Reply from Bernadette Cromwell, Head of Marketing at Croft Dene
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Review of
Croft Dene
from T M (Brother of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My sister moved into Croft Dene after suffering an accident at her previous accommodation, resulting in her needing more 'one to one' care. The care is definitely far superior, and she seems to be progressing very well in all matters.
Reply from Bernadette Cromwell, Head of Marketing at Croft Dene
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Review of
Blossom Hill Care Home
from Linda C (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother resides at Blossom and the overall care is excellent.
Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home
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Review of
Blossom Hill Care Home
from Carole W (Friend of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My friend was only in for a short time due to terminal illness, but overall the staff were very kind and considerate and dealt with my friend with much needed dignity. Thank you to everyone involved in my friend's care.
Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home
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Review of
Blossom Hill Care Home
from Pat R (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mam went into the care of Blossom Hill in September 2024. Since being there we have been overwhelmed with the care she has been given and support. My mam settled in pretty much straight away. There is a wide range of activities daily with the two lovely coordinators. I am very pleased with the care,
staff + everything else.
Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home
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Review of
Blossom Hill Care Home
from David M (Friend of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care provided by this home has been absolutely outstanding. All the staff have been brilliant. I'm so grateful my friend came to this home.
Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home
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Review of
Croft Dene
from A M (Niece of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are very friendly. They are great with the residents there job is very challenging.They all work so hard . Love there is activities every day . Everyone has great times. The residents are all well looked after .by staff and medically which I think is great knowing Drs go in to check on the residents.
If anything is wrong always let us know..
Reply from Bernadette Cromwell, Head of Marketing at Croft Dene
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Review of
Primrose House Care Home
from W B (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was a little worried about my mam going into Primrose House, as I had heard bad things about this place, am pleased I have been proved wrong, its 10 out of 10 from me the staff are excellent they no there job and keep me up to date always.
Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home
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Review of
Blossom Hill Care Home
from J W (Sister of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good all round in Blossom Hill. Room is great. 1st class staff. Great staff and service. Everything fabulous. Food great. Staff very helpful. All questions answered fully by all the staff. Very safe environment to be in, care and support excellent. I can honestly say I can recommend this care
home on the quality of care and service are second to none.
Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home
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Review of
Blossom Hill Care Home
from James F (Son of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mam only been here a few weeks, very happy with care given so far. Staff very helpful and always there to answer any concerns or questions.
Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home
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Review of
Primrose House Care Home
from T P (Granddaughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
There is always a good atmosphere on my grandad's floor. The staff are always welcoming and great with my grandad. Grandad always looks clean and happy when I visit him which means a lot to me, the past few years have been hard when it comes down to my grandad's diagnosis but with the staff here looking
after him, I can now relax and sleep at night. Thank you to all the staff who are looking after him.
Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home
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Review of
The Mews Care Home
from Wendy C (Daughter of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad moved to The Mews in September 2024 as he needed nursing care. Staff have taken excellent care of him and we have been made to feel very welcome at all times.
His care is completely tailored to him and his needs are met above and beyond, they anticipate when he needs anything, Dad is unable to
His care is completely tailored to him and his needs are met above and beyond, they anticipate when he needs anything, Dad is unable to
converse due to his dementia and can be difficult so this makes us confident that he is happy.
He is currently very unwell and staff have kept us fully informed of his wellbeing when we visit. Always offered refreshments during our visits.
The care home is quiet and warm, the atmosphere has certainly helped calm Dad in his worst moments. Thank you so much, you are wonderful.
He is currently very unwell and staff have kept us fully informed of his wellbeing when we visit. Always offered refreshments during our visits.
The care home is quiet and warm, the atmosphere has certainly helped calm Dad in his worst moments. Thank you so much, you are wonderful.
Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home
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Review of
The Mews Care Home
from Nigel R (Brother-in-law of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are always pleasant polite knowledgable and helpful. My sister-in-law tells us the same and often tells us how satisfied she is with her room and all the staff she has contact with. My wife and I are very satisfied with our choice of Care Home and in the 18 months our relative has been a resident,
we have had no issues or problems.
Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home
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Review of
The Mews Care Home
from Agnes M (Sister of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found everything is lovely, very courteous staff towards all residents, the home itself is very clean and warm, comfortable. My brother is happy with the food and selection here. When walking round the home, I hear the staff being pleasant and helpful towards those that can't get out of the rooms.
Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home
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Review of
The Mews Care Home
from Julie C (Daughter of Resident) published on 10 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent Care Home, Mam is very settled and the care she is receiving is always excellent. She has been in the home since Easter 2024. The staff are really friendly and helpful at all times and nothing is too much trouble for them.
Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home
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Review of
The Mews Care Home
from D C (Son-in-law of Resident) published on 10 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother-In-Law has been at the Mews since April 2024 and she is very happy. The care is excellent and the staff are very good, they always have time for the residents and take excellent care of her. Overall, the family are very happy with her care.
Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home
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Awards / Recognitions (6)
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