Care Homes Owned by Kara Healthcare in Leicestershire

safe and happy here.

feeling. I've felt compelled to thank the management on such a great job they've all done. I'd like to especially thank Louise, (Manager), Liz, (Area Manager) and Kush, (Senior). All three are top of there game in my opinion. Thankyou

conversations and a joke. Best home I have been in although others were in a different county!

but surely settled more into the home and that is with the wonderful help of such a caring staff and management team. They and myself have worked closely to ensure that the complications of my wife's health is fully understood and each person at the home has ensured a solution . As much as I miss my darling wife I know she is being well looked after surrounded by some really lovely people . They are definitely in my opinion the A team .

receive !!
Thank you the manager and the whole team there keep smashing it ..

have good, constructive talks with all management and senior carers at the care home and everyone seems responsive. Recently, when my mum has had to receive some attention from a GP, the staff have been kind enough to update me on quite a few occasions by calling me to let me know the outcome of a GP visit. There have been a couple of occasions where I felt I needed to prompt staff to take just a few extra steps to support mum, but in general the care has been really very good. As mentioned in some other reviews, the staff here really are the stars of the show.

if any issues that needed to know regarding my step father. Thank you for a wonderful service Cherry Tree.

things and look out of the window. My dad seems mostly happy and content.
There are times however, when I have to ask the staff a number of times for things to be done for my dad. I feel that the intention to do the things is there but it is forgotten about. I am sure that most of the time, this is due to the staff being very busy.
Cherrytree Care Home is quite tired inside and out and the weeds and cobwebs could be cleared away. I'd like to cheer my dad's room up by putting up pictures and hanging the curtains properly. However, after many promises that it'll get done, it hasn't which is frustrating.
I visit my dad most days and it's clear that are staff are the shining stars of this care home.

of time visiting. They always kept an eye on her and reported any concerns to us. I will be forever grateful to all the staff at Cherrytrees for the care and love shown to dad, my mum and all the other residents. It was always obvious that everyone was being taken care of extremely well. Thank you so much. I wouldn't hesitate in using your services again should the need ever arise.

of her dementia. Every member of staff that we've met has been welcoming, kind and only too happy to help if needed.

outset. The staff are gentle, attentive and kind. They are highly skilled and experienced; they know the needs of each resident and it's clear that they enjoy the work. My mother has settled in well in spite of her disability, and has even managed to take part in some of the activities. It's always a happy experience when we visit. Many thanks to the carers, the nurses, the managers - and I must not forget the cleaners. Everything is spotless.

every single member of staff is amazing, I wanted my mum to be looked after and cared for in a way as if she were their mum and that is exactly what she receives, the care and companion is just the best, we as a family will always be truly thankful.