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Care Homes Owned by Kara Healthcare in Northamptonshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kara Healthcare in Northamptonshire

Only the locations & reviews in Northamptonshire for Kara Healthcare are showing below.

View the details of all 9 locations (with 316 reviews) owned by Kara Healthcare

Kara Healthcare Locations in Northamptonshire (2)

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2 Care Homes owned by Kara Healthcare in Northamptonshire
Park House Care Home

50 Park Road, Wellingborough NN8 4QE 

9.5 54 reviews
"Mum had a week respite care here, while I had a week away. I spoke to her a few times while away and she was very happy. She said the staff…"   Read all 54 reviews
Location Type Care Home

Park House care home in Wellingborough cares for people with dignity and respect. Trained staff give residents the care they need in a friendly and social home. A wide range of activities are available for care home residents to enjoy that are… Read more about Park House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 42 Rooms from £1,200 / week
Olive Row Care Home

Albert Street, Kettering NN16 0EB 

9.3 29 reviews
"My sister is a resident at Olive Row Care Home she is happy and settled there. She has received exemplary care and compassion from a…"   Read all 29 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 54 Rooms

Kara Healthcare Reviews in Northamptonshire (83)

9.5

Kara Healthcare has a Group Review Score of 9.5 (9.491) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kara Healthcare must have a Review Score.

Overall Experience
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Reviewer Connection to Kara Healthcare
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Review of

Olive Row Care Home

from D P (Sister of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is a resident at Olive Row Care Home she is happy and settled there.
She has received exemplary care and compassion from a dedicated team.
When visiting the staff are always welcoming.
I have no hesitation in recommending Olive Row Care Home.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review of

Olive Row Care Home

from Carol L (Sister-in-law of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister-in-law has recently become a resident in Olive Row Care Home. She is very happy there and has stated that the care, food, and activities are very good. On visiting, I have always been satisfied that she is happy and well looked after, the staff are always pleasant and always answer any questions
asked with confidence and knowledge of my sister-in-law's needs. We are very happy with the care she receives, and she is very happy there.
Reply from Bernadette Cromwell, Head of Marketing at Olive Row Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review of

Park House Care Home

from Lisa C (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum was recently a resident at this care home. I will start by saying some of the carers were very good with my mum . The events coordinator absolutely supper .
We had several issues with this care home regarding mums health. Nurses did not pick up when she had cellulitis which can turn to sepsis.
Water infection which is a common condition with dementia patients. She had plisters on her hands from constantly working around with her simmer frame. Which I was constantly cleaning and asking for padded plasters for to stop further infections. I also needed to bandaged my mums ankle because she was in pain. All of the above issues was picked up by family , NOT by staff . My mum's mental health has declined since being in that home.
Also we noticed that her buzzer was out of reach most nights. Food was of poor quality . the manager had a bad attitude towards family members. Would not recommend this home . Staff Not trained adequately for Dementia patients.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for sharing your feedback. We're truly sorry to hear about your concerns and want to assure you they are being taken seriously. The wellbeing of our residents is our highest priority, and we remain fully committed to consistently delivering the high standard of care we're known for.

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Review of

Park House Care Home

from Rik B (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had a week respite care here, while I had a week away. I spoke to her a few times while away and she was very happy. She said the staff were great and so was the food. I would be happy to use this care home again. Many thanks.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review of

Park House Care Home

from S S (Daughter-in-law of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law stayed here for a couple of weeks after months in hospital. She came to the home in a terrible state, but these people were amazing from start to finish.
My mother inlaw had very advanced dementia, had to be fed and completely immobile, these beautiful angels ensured she was always
clean, hair washed. Always encouraged her to eat...although not alot, they tried, sat with her, sang to her. I can honestly say they treated her like their own family member.
Although immobile, they got her out of bed and included her in activity days.
She passed away on May 10th, but the care given there by all staff was exceptional. Im so glad she got out of hospital and managed to get into this very friendly, loving and well run home.
Cannot express how grateful us as a family are to all at Park house.
So much love and thanks to you all xx
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review of

Olive Row Care Home

from M C (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mam's concern is the phone that does not get answered. An admin person is needed. One is the staff is my main point of contact. Overall clean rooms, food good, etc. Admission door bell needs fixing. Nurses should be permanent as no continuity with agency staff.
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Review of

Park House Care Home

from T S (Son of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is a very nice and clean care home. All the staff seem to know and care after my mum. The room is clean but sometimes they forget to clean the bathroom properly. The food is nice but could be improved. Where I do get upset is the high costs that go with the care.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your feedback. We appreciate your comments on the room and meals - we'll definitely take them into consideration for improvements. We understand your concerns about the costs and truly value your honesty. Please don't hesitate to reach out if you'd like to discuss anything further.

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Review of

Olive Row Care Home

from Helena B (Daughter of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
After teething problems and change of management things have improved but I am disappointed with activities and staff turnover in this area is rapid it seems.
Current management seems much better. I feel the place could be more comfortable looking, hard floors and pleather seating makes the lounge
not feel lounge like.
Much personal stuff was sent to the home - duvet, duvet covers, pillows etc, I haven't seen this for a while.
A better arrangement for incidental costs would be good, a separate bill sent out each month?
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Review of

Olive Row Care Home

from Samantha R (Granddaughter of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My grandmother has always been taken care of and I've never had concerns about her well-being.
The premises are always clean and tidy and residents all seem to be tended to in a timely manner.
My grandmother appears to be content at Olive Row which gives huge peace of mind to us.
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Review of

Park House Care Home

from Ryan D (Grandson of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home with very high standards when it comes to care and cleanliness and other areas.
I visited my nan a couple times a week and I always had a great experience and the staff would always make me very welcomed when visiting my nan.
Highly recommend.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your wonderful feedback! We're delighted to hear you had such positive experiences when visiting your nan. Your kind words mean a lot to us!

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Review of

Park House Care Home

from Darren D (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was well looked after and the staff were all amazing. I highly recommend this care home. I staked this care home out for the first 2 weeks at the beginning going all different times due to the bad stories you hear, but I couldn't find fault with anything.
The main thing was the place was clean
and the staff were amazing from start to finish.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your kind words and for trusting us with your mum's care. We're thrilled to hear that your experience exceeded expectations. Our team works hard to maintain high standards. Your recommendation means a lot to us.

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Review of

Park House Care Home

from Jennifer S (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My dad has recently come into the care home and so far not overall bad, now his pain management is sorted after a conversation with SCA. All staff are friendly and welcoming. The home is warm and comforting.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your feedback. We're glad to hear that your dad is settling in well and that his pain management is now sorted. It's great to know that you find the staff friendly and the home warm and comforting. We truly appreciate your comments.

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Review of

Park House Care Home

from S C (Friend of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A pleasant environment with very kind and caring staff. Everywhere is clean and
comfortable. The patient's meal looked appetising and plenty of drinks available.
The home provides activities and entertainment.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your lovely review. We're so pleased to hear that you've found the environment welcoming, the staff kind and caring, and the facilities comfortable. It's great to know that the meals, drinks, and activities have made a positive impact. Your appreciation means the world to us!

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Review of

Park House Care Home

from M B (Friend of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleasant greeting, everything was explained properly. My friend is in good hands and seems happy, as does family with his overall care and the staff's attention. The room is adequate and all facilities are good.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your kind review. We're so glad to hear that your friend is happy and well cared for and that both you and the family feel reassured by the staff's attention. It's wonderful to know that the facilities and room meet your expectations. Your trust and positive feedback mean a lot to us!

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Review of

Park House Care Home

from Samantha G (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently became a resident, she came from another residential home. I have noticed my mum is cleaner, with bedding changed regularly. She seems calmer in herself. The food always looks and smells delicious. There are always staff present to speak with.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your kind feedback. We're so pleased to hear that your mum is settling in well and that you've noticed such positive changes. It's wonderful to know she's feeling well cared for, and that the food and staff presence are making a difference. We truly appreciate your trust and are committed to providing the best care for your mother.

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Review of

Park House Care Home

from Martin G (Husband of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park House has a wonderful and dedicated team of people who work in harmony to provide the very best care for residents and visitors. I cannot find the words to express my gratitude for the kindness and gentle support you have all given me this year. You all greet me and my daughter with a warm, welcoming,
reassuring smile. I know at times you are all under pressure, especially over the present Christmas and New Year period but the residents and visitors would never realise.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your heartfelt review. We are truly touched by your kind words and are so glad to hear that you and your daughter feel welcomed and supported by our team. It's our privilege to care for your loved ones, and we deeply appreciate your recognition of the dedication and care our staff provide, even during challenging times. Your gratitude means everything to us, and we'll continue to offer the best care and support possible.

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Review of

Park House Care Home

from Julie C (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Me and my siblings are happy with the professional care Mum has always received at Park House since she arrived back in 2017.
Mum is well looked after and cared for and the staff are friendly and easy to talk to when we visit.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your kind review. It's wonderful to hear that your mum feels she is well looked after with us. Your trust and kind words truly mean the world to us.

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Review of

Park House Care Home

from L S (Great-Niece of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Always polite staff when have contact, don't really get any update on what great aunty has been up to. Room is always clean and tidy, would like a bit more communication on visit on how she is doing and anything we could do to support.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your feedback. We're glad to hear the staff are always polite and that your great aunt's room is clean and tidy. We appreciate your comments on communication and will work on providing more updates during your visits to ensure you're well-informed and can offer support as needed.

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Review of

Park House Care Home

from M A (Partner of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner went into Park House Care Home end of September and was there until he passed away peacefully on the 10th of December at 4.30 pm. I can only say we had excellent service from the manager the managerial staff, the nurses and cares. My partners time was pleasant relaxing and he was truly cared
for until the end. During his stay we were able to have a Birthday Party for him organised by the coordinator of entertainment for the patients and residents. The environment is non other than perfect. The cleanliness is exceptional. Everyone was friendly and obliging from the minute we stepped through the door until we left quietly and peacefully with my partner and the funeral director. Thank You Park House for looking after my partner and best friend.
Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your heartfelt review. We're so glad to hear that you felt supported by our team and that we could help create a peaceful, comfortable environment for you both. Your kind words are truly appreciated.

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Review of

Park House Care Home

from Shital P (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good, caring staff. They do good activities. The staff are always smiling and welcoming. The management team update us with all news and they are happy to help. Mum really is enjoying it there. They do vegetarian food as well. They do cinema/museum and shopping trips as well.
Reply from James Hopkins, Chief Operating Officer at Park House Care Home

Thank you so much for this lovely review, it is heart warming to hear of the great outcomes your mum is having at Park House and how the whole team are part of your positive experience. The staff will be so happy to hear this feedback, they are committed to delivering first class care every day.

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Awards / Recognitions (6)

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