Park House Care Home

50 Park Road, Wellingborough NN8 4QE

Park House is situated near to Wellingborough town centre and is close to shops, amenities and public transport.

This purpose built care home provides accommodation in single occupancy rooms, all of which have private toilet facilities.

Park House features lounges where residents can relax and socialise. Separate dining rooms, where residents can enjoy each others company while dining, are also available. Meals, based on traditional home cooking, are served using fresh produce - daily choices are available. Special diets can be catered for.

A qualified chiropodist visits the home regularly as does an experienced hair stylist. Complementary therapies can also be arranged.

The home provides a varied programme of activities for residents.

Group: Four Seasons Health Care

Person in charge: Jayne Lack (Home Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Park House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.7 (maximum of 10) for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Park House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.55 for Park House Care Home is calculated as follows: ( (33 Excellents x 5) + (27 Goods x 4) ) ÷ 60 Ratings = 4.55

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.119 Points relating to the number of positive Reviews for Park House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.4 Target = 0.119

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Park House Care Home has a Review Score of 7.7 (7.669) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Park House Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Park House Care Home

  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Son of Resident/Service User
    1

The staff and management are very kind and caring and are always prepared to listen to any thoughts and ideas we may have.
My mother is very content there.

How likely would you be to recommend Park House Care Home? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   4.3 out of 5

Ronnie Cavanagh, Marketing at Park House Care Home responded to this review on 25 May 2018:

Thank you, Melvin, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

I am so pleased we chose this care home for my husband. It has exceeded my expectations.
The love and care shown to my husband and myself is very much appreciated and that goes for management right through to domestic staff.
Long may it continue.
A very difficult job, well done.

How likely would you be to recommend Park House Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.7 out of 5

Carers are very good. The food is excellent. Communication is good. The activity leader will involve my husband whenever he is well enough to join in the activities.
As a family member, I am treated very well by all members of staff.
Happy with the podiatrists and the hairdresser.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father spent his last 5 weeks of his life in Park House and received nothing but kindness respect and high-quality care! The staff showed a high level of care and kindness to my dad and my family and went the extra mile to make his last few weeks of his life the best they could possibly be.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother has been in Park House over 6 months now and I am very pleased with the care and kindness given to her by all the staff. She has settled in extremely well and is very happy there.

How likely would you be to recommend Park House Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Average Rating:   4 out of 5

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