
Absolutely first class home - could not fault it in any aspect.Jackie C(Daughter of Resident/Service User)

This Care Home is warm, loving with a big heart, dedicated agency, and staff.Tracey G(Daughter of Resident/Service User)

All staff and management are always there to help.Kenneth B(Husband of Resident/Service User)

Absolutely first class home - could not fault it in any aspect.Jackie C(Daughter of Resident/Service User)

This Care Home is warm, loving with a big heart, dedicated agency, and staff.Tracey G(Daughter of Resident/Service User)

All staff and management are always there to help.Kenneth B(Husband of Resident/Service User)

Located in a residential area in Darlington, Eastbourne Care Home is a spacious home from home setting offering residential and nursing care.
There are 41 bedrooms in total, each offering en suite facilities, with residents encouraged to add a personal touch to help them settle in and feel at home. Across the home there are also spacious living areas, two dining areas where residents can enjoy varied, home cooked meals...
Care Provided by Eastbourne Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Eastbourne Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kara Healthcare
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2017
Room Information
- Single Rooms (41)
Eastbourne Care Home Reviews (78)
Eastbourne Care Home has a Review Score of 9.3 (9.315) out of 10, based on 16 reviews in the last 2 years.
Over all time Eastbourne Care Home has 78 reviews.
Clean and odor free.
Staff caring, respecting residents.
Good food and facilities.
Good interactions with residents and visitors, kind and welcoming.
Home manager kind, approachable and you could see she knows everyone and cares. Nice rooms, some need paint.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
Mum has always received excellent care since moving to Eatbourne Care Home, however during May I have seen her interactions more with staff, Amanda always has an open door policy and is happy to discuss any concerns and in general has taken the time to get to know myself as well as mum.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.
I have asked members of staff ie seniors about my mothers weight loss and nothing seems to have been done, also informed staff regarding toilet door needs attention. The room is very tired looking as well as the bathroom fire door not closing when fire alarm rings (testing)
Hi Anthony I'm sorry to hear your concerns and will look into these for you. As I don't have your contact details could you possibly contact me at the home on 01325 384646. Many thanks.
My uncle has been in Eastbourne Care Home for several weeks now and has received wonderful care from all the staff. He is well looked after by everyone. The home itself is lovely with various little events on from time to time. All in all an excellent home with lovely staff.
The home is a lovely, friendly place with a nice atmosphere and is a pleasure to visit. The staff are great; they are helpful and offer great care to my mam. It's a lovely place for all the residents to live and would highly recommend it to anyone seeking a place for a member of their family.
Thank you so much for your kind words! We're thrilled to hear you're happy with the care and atmosphere at our home. Your recommendation means a lot to us!
The staff and care given to my mum has been excellent. Staff friendly and caring. The home is dated and could do with upgrading. My mum does complain about the food often being cold. She doesn't participate in the activities. He room is always kept very clean and the laundry service is very good.
Thank you for your kind words and valuable feedback. We're delighted to hear that you're pleased with the care, staff, and cleanliness. We'll certainly look into the food temperature and decor, and continue to support your mum in all ways possible. Your input helps us improve, and we truly appreciate it!
It is a pleasure to visit staff are pleasant and great to talk to. I feel as welcome and looked after as my nana.
Thank you for your wonderful reviews and for taking the time to share them with us.
The building is very nice. The staff very pleasant and caring. Food is of a good standard.
Thank you for taking the time; we truly appreciate your wonderful reviews.
Outstanding strong team. everyone supports each other, which leads to a well run friendly atmosphere. I feel I can approach any member of staff with any concern or request and will be listened to and resolved.
Thank you for taking the time; we truly appreciate your wonderful reviews.
Overall care for my mother is very good. Staff pleasant and always helpful. She is happy and that the main thing.
Thank you for taking the time; we truly appreciate your wonderful reviews.
Very friendly staff very welcoming and helpful. My uncle has been in Eastbourne care home for about four months and has settled in lovely he speaks highly of staff and the care they give him. I visit the care home daily staff are always on hand if I need anything or I am unsure of anything to do with my uncle nothing is too much for staff even when I can see they are extremely busy. The care home is always spotless clean and so are residents lovely place with a lovely atmosphere.
Thank you for taking your time to leave a review, really happy to hear your uncle speaks highly of the staff at Eastbourne, I will pass this on to staff.
Very helpful and good advice given when asked, understand the needs of my mother and will do whatever is required. I feel like my mother is getting well looked after and she seems happy here. Would recommend this care home to other people.
Thank you so much for your kind review. We're so happy to hear that your mother is feeling happy, comfortable, and well cared for here with us. We are proud to be supporting her, and your trust and recommendation truly mean everything to us.
I used to visit a friend at Eastbourne Care Home, and I have the utmost respect for every single member of staff, from management to the cleaners. In memory of my friend, I say thank you to all at the home.
Thank you for your feedback I will pass this on to all of the team at Eastbourne
I haven't filled in "Activities" or "Value for Money" as I haven't sen any activities and am not privy to "Value for Money" or the financial terms. I think the staff are needed especially on the assessment floor and more could be done to get the residents mobile again. Definitely need some activities to stimulate the residents.The staff do their best with limited numbers. The bedding could be better and often residents laundry goes missing.
Thank you for your feedback. We understand your concerns about activities and staff on the assessment floor, and we'll work on providing more opportunities to stimulate residents and ensure they have the support they need. We'll also address the issues with bedding and laundry. We appreciate your...
Mum recently came into Eastbourne Care Home. Mum suffers from severe anxiety and both the manager and all the staff have made mum's admission and mum at total ease. They spend time explaining everything to us as a family and we and mum feel very lucky to be looked after by this exceptional team. So pleased we picked Eastbourne Care Home.
Thank you for your lovely feed back we appreciate it very much.
There is always a very friendly caring atmosphere in the home. Members of staff are always on hand to resolve any issues that develop. Nothing is ever too much trouble. Residents are well looked after and cared for. The staff always popped in to check on them to have a chat or give reassurance if needed.
My dad was made to feel very welcome, the staff are brilliant and could not do enough for him. The home is clean, with no smells and a very homely atmosphere. My dad is also really enjoying the food. Management is responsive and communicates at every stage. Highly recommend the home.
Lovely staff, can't do enough for my uncle or us when we visit. He loves the staff. The Receptionist is always very welcoming with a smile and all the staff are very obliging. Plenty of food, he loves his food well presented and plenty of it. The rooms very very, small but adequate. The garden is lovely but make a few more flowers. Ask the family to bring some instead of cut flowers.
The home is very friendly and has an open-door policy with the Manager. The staff are fantastic. Mum's room is kept clean, tidy and in good repair. Mum's clothes are kept well and the girls are happy to keep me informed when replacements such as (underwear and nightwear etc) are needed. Very happy with this management.
Thank you for your review of Eastbourne Care Home. We are glad to hear that you are happy with our management and fantastic staff. We will continue to work hard in the areas you have mentioned and thank you for the feedback.
Excellent friendly staff couldn't do enough to help Mum to settle into her new surroundings.
Thank you for your review of Eastbourne Care Home. We are glad to hear that our staff have helped your Mum settle in!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 May 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Eastbourne Care Home.
There are no upcoming events for Eastbourne Care Home.
Awards / Recognitions (26)
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
Meet the Team (1)

Allan is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Debbie leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.
Frequently Asked Questions about Eastbourne Care Home
What types of Care is Eastbourne Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eastbourne Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Eastbourne Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eastbourne Care Home to the centre of Darlington?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eastbourne Care Home to verify any information. View our terms and conditions. Eastbourne Care Home has an Enhanced Service -more info.