Absolutely first class home - could not fault it in any aspect.Jackie C(Daughter of Resident/Service User)
This Care Home is warm, loving with a big heart, dedicated agency, and staff.Tracey G(Daughter of Resident/Service User)
All staff and management are always there to help.Kenneth B(Husband of Resident/Service User)
Absolutely first class home - could not fault it in any aspect.Jackie C(Daughter of Resident/Service User)
This Care Home is warm, loving with a big heart, dedicated agency, and staff.Tracey G(Daughter of Resident/Service User)
All staff and management are always there to help.Kenneth B(Husband of Resident/Service User)
Located in a residential area in Darlington, Eastbourne Care Home is a spacious home from home setting offering residential and nursing care.
There are 41 bedrooms in total, each offering en suite facilities, with residents encouraged to add a personal touch to help them settle in and feel at home. Across the home there are also spacious living areas, two dining areas where residents can enjoy varied, home cooked meals...
Located in a residential area in Darlington, Eastbourne Care Home is a spacious home from home setting offering residential and nursing care.
There are 41 bedrooms in total, each offering en suite facilities, with residents encouraged to add a personal touch to help them settle in and feel at home. Across the home there are also spacious living areas, two dining areas where residents can enjoy varied, home cooked meals and snacks and a great outdoors area including a Memory Garden. There is also a café onsite and a hairdressing salon too, giving residents lots of opportunities to socialise and relax.
Care professionals work hard to create an environment where residents feel at home and engaged in the home's community. There are plenty of activities arranged on a regular basis and the team always cater for celebrations for residents and their loved ones.
Eastbourne Care Home welcomes visitors, so please get in touch if you'd like to learn more or to book a tour.
Contact Eastbourne Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Eastbourne Care Home for full pricing details and T&Cs.
Eastbourne Care Home has a Review Score of 9.2 (9.236) out of 10, based on 14 reviews in the last 2 years.
Over all time Eastbourne Care Home has 78 reviews.
Mum is currently receiving respite care due to a broken bone. The staff are absolutely wonderful nothing is too much trouble. Mum is settled and comfortable.
Mum is currently receiving respite care due to a broken bone. The staff are absolutely wonderful nothing is too much trouble. Mum is settled and comfortable.
Thank you for your review of Eastbourne Care Home. We are happy to hear that your Mum is settled and comfortable within our home.
Thank you for all your help for my wife.
Thank you for all your help for my wife.
Thank you for your review of Eastbourne Care Home. We're glad to hear that our team has been helpful, and we're honoured to be able to support both you and your wife.
I have no worries or problems with the home or her care.
I have no worries or problems with the home or her care.
Thank you for your review of Eastbourne Care Home. We're glad to hear that you were impressed with our home, and that your mother-in-law is happy and that our staff provided a warm welcome.
I live in this excellent well-run home, March 2024 will complete two years. The current management and the staff are wonderful. Pleasant with cheerful 'good morning' greetings. The speed of the leader is the speed of the team. She has a smile for me at 84 years old to a 19-year-old carer. The main...
I live in this excellent well-run home, March 2024 will complete two years. The current management and the staff are wonderful. Pleasant with cheerful 'good morning' greetings. The speed of the leader is the speed of the team. She has a smile for me at 84 years old to a 19-year-old carer. The main manager to cleaners all lovely people.
Thank you for your review of Eastbourne Care Home. We're thrilled to hear that you've had such a positive experience in our home and that our staff have made a cheerful atmosphere.
In the short time, my dad has resided here at Eastbourne Care Home, all staff and management have been extremely helpful, nice and polite. I would recommend it to anyone.
In the short time, my dad has resided here at Eastbourne Care Home, all staff and management have been extremely helpful, nice and polite. I would recommend it to anyone.
Thank you for your review of Eastbourne Care Home. We appreciate your kind words about our staff and management and your recommendation means a lot to us.
My aunt is very well cared for. The activities and entertainment are excellent. All staff are friendly.
My aunt is very well cared for. The activities and entertainment are excellent. All staff are friendly.
Thank you for your review of Eastbourne Care Home. We are delighted to hear that your aunt is well cared for and that our staff are making a positive impact.
Mum has been here a year and a half now and has received excellent care during this time. Staff are very professional and friendly tending to Mum's needs. When visiting you're welcomed with a smile and a cup of tea.
Mum has been here a year and a half now and has received excellent care during this time. Staff are very professional and friendly tending to Mum's needs. When visiting you're welcomed with a smile and a cup of tea.
Thank you for your review of Eastbourne Care Home. We're delighted to hear that your mum has received excellent care and that our staff's professionalism and friendliness have made a positive impact.
Eastbourne Care Home is a home-from-home for my father-in-law. He loves it here and that is thanks to the wonderful staff the love and care given, even down to the kitchen staff, laundry and cleaners. They all give him a sense of security. We, his family highly recommend the home, a massive thank...
Eastbourne Care Home is a home-from-home for my father-in-law. He loves it here and that is thanks to the wonderful staff the love and care given, even down to the kitchen staff, laundry and cleaners. They all give him a sense of security. We, his family highly recommend the home, a massive thank you to all the staff and their devotion to all.
Thank you for taking the time to share your feedback about Eastbourne Care Home. We are thrilled to hear that your father-in-law is enjoying his time here and our staff are glad to be able to provide their care.
My dad has been in Eastbourne Care Home for nearly six years and loves every minute. Dad has a sound mind, and I have never heard Dad once call any of the staff. They are brilliant with him not only with Dad but with all the family. Always a friendly smile and always a cup of tea and a chat. As...
My dad has been in Eastbourne Care Home for nearly six years and loves every minute. Dad has a sound mind, and I have never heard Dad once call any of the staff. They are brilliant with him not only with Dad but with all the family. Always a friendly smile and always a cup of tea and a chat. As soon as you walk into the home, it's like home from home. You should be proud of all your staff!
Thank you for your review of Eastbourne Care Home. We are thrilled to hear that your dad is loving every minute, and your praise towards our staff is highly appreciated.
During the time that I have visited my mam she has been shown care, kindness and consideration. She has said many times that she is very happy living there.
During the time that I have visited my mam she has been shown care, kindness and consideration. She has said many times that she is very happy living there.
We greatly appreciate your feedback on your visits to Eastbourne Care Home. We are glad to hear that your mother has experienced care, kindness, and is happy living here.
I have always found the staff kind and helpful to my mum and me. The staff have been patient with her when she has been in an awkward mood. She likes the food and there is always plenty of it. Her room is always clean. Security is tight. She is always clean and dressed. She is unable to take part...
I have always found the staff kind and helpful to my mum and me. The staff have been patient with her when she has been in an awkward mood. She likes the food and there is always plenty of it. Her room is always clean. Security is tight. She is always clean and dressed. She is unable to take part in activities now but she was often in the lounge participating in activities. I am satisfied overall with her care and attention.
Thank you for your feedback on Eastbourne Care Home. We are delighted to hear that our staff have been kind and helpful to both yourself and your mum.
I find all staff very caring, they sort any queries out, sort out medication and look after Mam. Mam is very settled and also says the staff all talk to her.
I find all staff very caring, they sort any queries out, sort out medication and look after Mam. Mam is very settled and also says the staff all talk to her.
We appreciate your feedback and we are glad to hear your mother has settled with the help of our staff's care and support.
I have the highest regard and thanks to all the staff here. Just can’t think of anything else to say, anything else to thank you all for what you do for me and my wife. Many, many thanks to you all.
I have the highest regard and thanks to all the staff here. Just can’t think of anything else to say, anything else to thank you all for what you do for me and my wife. Many, many thanks to you all.
Thank you for your feedback on Eastbourne Care Home. We are delighted that we are able to provide care and support for you and your wife.
Seen a change in my wife since coming out of the hospital, moving downstairs and getting more care. The staff are a great lot.
Seen a change in my wife since coming out of the hospital, moving downstairs and getting more care. The staff are a great lot.
Thank you for taking the time to leave us a review. We appreciate the feedback and we will work to improve the areas that fall below the 5-star rating.
The staff, carers and nursing are very professional. The cleaning teams provide an excellent service. Beyond clinical duties, they all develop a personal level relationship with residents and family visitors that creates a wider family and friendly atmosphere. In turn, this makes for a very...
The staff, carers and nursing are very professional. The cleaning teams provide an excellent service. Beyond clinical duties, they all develop a personal level relationship with residents and family visitors that creates a wider family and friendly atmosphere. In turn, this makes for a very pleasant residency.
Thank you for your feedback on Eastbourne Care Home. We're delighted that our staff, carers, nurses, and cleaning teams, have contributed to a pleasant and friendly experience for you and our residents.
Over 25 minutes once the bell was rang before someone finally came to help. Often we had...
Alternative menu (non-existent). Showers are regularly missed (5 weeks my sister went without one) and don’t ask cause you won’t get.
We take feedback extremely seriously and have commenced an investigation, which we will complete this under...
Thank you for your review.We take feedback extremely seriously and have commenced an investigation, which we will complete this under our complaint’s procedure. Please contact Head Office and ask to speak to the Operations Manager, so that we may address the issues raised immediately.
It’s been the worst experience you could imagine and my poor mum has been so stressed living here she’s actually got a bald patch from constantly pulling her hair. This was mentioned to the...
5 weeks once without shower so you can imagine how my mum felt. She was ready for pouring her water jug over her head to feel clean. Good luck if you choose this home.
Would definitely recommend this well-run establishment to anyone.
Would definitely recommend this well-run establishment to anyone.
I have visited my friend a number of times and always found the staff very friendly, helpful and kind as well as efficient and competent. There is a lovely family atmosphere and I would be more than happy to be a resident here myself if the need arose.
I have visited my friend a number of times and always found the staff very friendly, helpful and kind as well as efficient and competent. There is a lovely family atmosphere and I would be more than happy to be a resident here myself if the need arose.
My mum, who passed away in December 2021, had lovely carers who were kind, attentive, willing to go that extra mile. They were fantastic. This Care Home is warm, loving with a big heart, dedicated agency, and staff. I’m proud to say, she was in Eastbourne Care Home, at times they were run crazy but...
My mum, who passed away in December 2021, had lovely carers who were kind, attentive, willing to go that extra mile. They were fantastic. This Care Home is warm, loving with a big heart, dedicated agency, and staff. I’m proud to say, she was in Eastbourne Care Home, at times they were run crazy but never faltered in the level of care. Thank you for looking after my mum. Dedication to the end.
Many thanks for taking the time to send such lovely feedback, it is most appreciated.
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Allan is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led...
Allan is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Debbie leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.
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