
Absolutely first class home - could not fault it in any aspect.Jackie C(Daughter of Resident/Service User)

This Care Home is warm, loving with a big heart, dedicated agency, and staff.Tracey G(Daughter of Resident/Service User)

All staff and management are always there to help.Kenneth B(Husband of Resident/Service User)

Absolutely first class home - could not fault it in any aspect.Jackie C(Daughter of Resident/Service User)

This Care Home is warm, loving with a big heart, dedicated agency, and staff.Tracey G(Daughter of Resident/Service User)

All staff and management are always there to help.Kenneth B(Husband of Resident/Service User)

Located in a residential area in Darlington, Eastbourne Care Home is a spacious home from home setting offering residential and nursing care.
There are 41 bedrooms in total, each offering en suite facilities, with residents encouraged to add a personal touch to help them settle in and feel at home. Across the home there are also spacious living areas, two dining areas where residents can enjoy varied, home cooked meals...
Care Provided by Eastbourne Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Eastbourne Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kara Healthcare
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2017
Room Information
- Single Rooms (41)
Eastbourne Care Home Reviews (78)
Eastbourne Care Home has a Review Score of 9.3 (9.315) out of 10, based on 16 reviews in the last 2 years.
Over all time Eastbourne Care Home has 78 reviews.
Eastbourne Care Home supported my daughter after brain surgery. The manager and her staff are friendly, caring, and supportive.
My dad was living in sheltered accommodation. He self neglected himself, refused to take medication and a lot of weight loss. When he came to Eastbourne he was eating and drinking very well and improved with his weight. He enjoyed doing activities. Staff have given him good care. My dad is a totally different man now. I am very happy that my dad is in Eastbourne.
Many thanks for taking the time to complete this feedback card, it is good to get such positive feedback, many thanks.
They deny everything; my beautiful mum is quickly becoming a soulless shell.
I am trying my hardest to take my mum from here to a care home where the word care should mean everything.
We would...
My sister received end of life care at Eastbourne the staff were excellent.
Many thanks for taking the time to complete the feedback card.
My mother was made to feel a member of the Eastbourne family and loved the care she received from all of the staff. She loved her room and was proud of all her pictures on display and would relate tales about all of them. She loved the food she received and felt they were cooking for just her. She would tell us about the residents and staff. She had a mind of her own and would say if something was wrong.
Many thanks for taking the time to complete the feedback. It is good to receive such positive feedback.
From the initial meeting to getting my mother settled in, she has been made to feel like part of the Eastbourne Care Home's family. Nothing is too much trouble, every team member is superb, the home is welcoming and comfortable and my mother is more than happy to stay at home.
Wonderful staff, so attentive and very caring.
Because it is a small home with plenty of staff, I have no worries about my mum's care.
From first entering Eastbourne Care Home my sister and I was made to feel very welcome and were shown around the area where my uncle would be residing. Any queries or "problems" that have arisen have been quickly resolved and my uncle has received constant good care.
First class staff. First class home.
Looking for the right care home for your loved one is extremely hard. The minute we walked into Eastbourne house we knew it was the one for Dad. It is always clean and smells fresh. Every member of staff is friendly and always happy to help. My Dad settled really well and is always happy and content, which is great. I can't imagine anywhere better.
The team are fabulous, knowledgeable, caring professionals. Nothing fazes them. They made a difficult experience bearable.
The activities lady was engaging with residents, the plan of activities displayed seemed to be a variety of things for residents to do.
My Father was resident here for the final months of his life and I could not fault the nursing staff for their professionalism and caring attitude towards him. They were never too busy to stop and discuss his daily condition and I was regularly informed of any developments. In addition, the home is extremely well run by the care manager and it shows in the ability and attitude of all the staff.
Thank you for taking the time to send us the review.
My aunt was resident here for 3 years, the staff were wonderful, spending time with her. The family were always happy to visit the home and were welcomed by the staff.
At the end of my aunt's life, I was kept informed at all times.
Thank you to all the staff.
We are, as a family, very happy with the care my father receives from all staff. Staff are very considerate and respect him, allowing his personal dignity at all times.
Our father is supported and cared for at the highest standard.
All the staff are greatly appreciated.
Due to unfortunate circumstances, I have had to stay longer than originally planned at Eastbourne. Fortunately, I could not be in better hands. The care, assistance, help and attention I have received from all sections of the staff cannot be faulted. The management went out of their way to enable me to extend my stay at the care home so that I could be at ease. The daily care I need from all the carers is first class who give detailed attention to any task they are required to do with diligence and great dignity. The catering service team is excellent, they provide a good range of choice of freshly prepared meals. There are high-quality maintenance, housekeeping and laundry services provided. There are plenty of well provided, organised and themed activity and social events for all to take part in.
All staff from management down provided excellent care in a relaxed and caring atmosphere.
Thank you for your review.
All aspects very good.
Thanks for taking the time to make an appreciated review.
My mam has come into Eastbourne for rehabilitation after a fall and then a hip replacement. From day 1 she has been given excellent care by all members of staff. Nothing is a trouble and all spare a little time for a chat and reassurance. The rooms are comfortable and cosy and mam is very settled, which makes me feel happy knowing that she is being well looked after.
Thank you for taking the time to complete the feedback card, great to get such positive feedback.
The staff are so helpful and happy which makes such a difference to everybody, on the whole, it is such a happy place.
Many thanks for taking the time to make such positive comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 May 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Eastbourne Care Home.
There are no upcoming events for Eastbourne Care Home.
Awards / Recognitions (26)
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
Meet the Team (1)

Allan is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Debbie leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.
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