Olive Row Care Home

Brilliant home, helpful staff. Communication can be a little delayed at times. Words from Mum, "Wicked great home."

After a period in hospital, Mum lost lots of weight, became incontinent and listless. She moved to Olive Row in November 2023 and within a short time, and much to her relief, the nursing staff helped her to no longer be incontinent. She is back to her normal weight as she enjoys the food prepared for her. She has made friends and enjoys the activities as she finds them stimulating. Both herself and us are happy with Olive Row as we know she is safe, happy and well looked after. Mum actually refers to it as her new family!

My brother spent 18 months in Olive Row before he died last week. He was a difficult patient with complex needs. My sister and I have nothing but admiration for the care and compassion with which he was treated by the impressive team at this care home. Recommended.

I have been coming to Olive Row for years. The staff have all been very nice, always very helpful. I visit a few homes in Kettering and I can't fault your staff or the service they give.

My mother was moved here from another care home in Kettering because I was not happy with her care last March. In the past year, her care has been exemplary and I am very happy with her care. My mother is bedridden but is always clean and washed. The whole presentation of the home is spotless, the food is very good quality and presented on a proper plate and cutlery. Her room is bright, airy and cheerful. The home is always warm. The staff are very friendly and caring towards my mother and her visitors. The activities Mum cannot always join, but she gets one on one time e.g. nails painted, listening to music etc. I have no issues with the care home.

My mother-in-law has been a resident for almost a year. She is very happy here. I have no concerns regarding her care. She is always clean and tidy - personal care is amazing. The staff are great, always have a cheery hello, kind and friendly. The meals always look delicious, she eats very well. The entertainment is great, she loves to join in. I am more than happy with the care she receives.

Our experience has been a very positive one with my brother well cared for, even though he can be obstinate and difficult.

It is greatly appreciated.

I wish there were more activities. It needs a second person as no activities when someone is off.

Terrible place, staff not got a clue. No end of life support at all. Don't send your loved ones here, find somewhere else. There are far better homes run properly with caring staff. Management are no better.

My father was sent there from a stay in hospital. I can't fault the home he's clean and well looked after. He has got dementia and he has put half a stone on in weight since being there which is not heard of for someone with dementia. The staff have been very good. The deputy manager is amazing. We are hoping to get my dad back home with carers as this is his wish but I would highly recommend Olive Row Care Home if anyone is looking for a care home.

My mum, I would say, hasn't been the easiest dementia resident - from me and Mum's previous care home. The moment she moved to Olive Row all changed. I cannot fault any of the staff, from carers, domestic, and chef to management. Everyone has a smile, and nothing is too much trouble. I can't sing Olive Ro's praises enough. I am pleased my mum is at the care home. She is safe and well looked after - that, to me, is everything.

Olive Row is a very pleasant care home. It is clean and in our experience well organised. The staff were very attentive to our parent's needs and were very patient even under difficult circumstances. Despite having quite complex needs, our parent settled in well and told us how much she enjoyed being at Olive Row.

Very happy with the service and care provided for my late uncle and have found the staff very approachable.

Overall happy with where he is but I think more social engagement from the staff may be helpful/useful.

I am so happy with the care and support my mum gets. She seems much happier than she has for a long time. She is safe, clean and eating and drinking really well.

Took treats in for him and explained to the staff, please give them to him, still there the next day. The food was cold at times.

My daughter and I visit my wife as regularly as we can (usually twice a month). We are both impressed with both the staff and the quiet and calm atmosphere, which we feel is essential to the well-being of patients suffering from dementia. The staff are kind, respectful and really all patients with dignity.

Please do not send your loved one to this care home unless you want them to become a number, not a person. All promises come to nothing. The place is pretty to look at but not homely or comfortable at all. Awful place! Definitely not recommended.

We cannot thank the staff enough for all they did for Mum in her final days. Thank you all so much. We are very grateful to you all for your care and commitment.