






Welcome to Olive Row Care Home
At Olive Row Care Home, part of Kara Healthcare, staff believe care is more than a service — it’s a heartfelt commitment to creating a warm, nurturing home where every resident feels valued, respected, and loved.
A dedicated team ensures each day is filled with comfort, joy, and meaningful connection.
From engaging activities that inspire creativity and companionship, to freshly prepared, nutritious meals made with...
Care Provided by Olive Row Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Olive Row Care Home for full pricing details and T&Cs.
Contact Olive Row Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kara Healthcare
- Private Owned
Person in charge
- Shethy Thomas(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (4)
Parking
- Limited on-site car parking available at the front of the building.
Olive Row Care Home Reviews (40)
Olive Row Care Home has a Review Score of 9.5 (9.543) out of 10, based on 17 reviews in the last 2 years.
Over all time Olive Row Care Home has 40 reviews.
After a period in hospital, Mum lost lots of weight, became incontinent and listless. She moved to Olive Row in November 2023 and within a short time, and much to her relief, the nursing staff helped her to no longer be incontinent. She is back to her normal weight as she enjoys the food prepared for her. She has made friends and enjoys the activities as she finds them stimulating. Both herself and us are happy with Olive Row as we know she is safe, happy and well looked after. Mum actually refers to it as her new family!
My brother spent 18 months in Olive Row before he died last week. He was a difficult patient with complex needs. My sister and I have nothing but admiration for the care and compassion with which he was treated by the impressive team at this care home. Recommended.
I have been coming to Olive Row for years. The staff have all been very nice, always very helpful. I visit a few homes in Kettering and I can't fault your staff or the service they give.
My mother was moved here from another care home in Kettering because I was not happy with her care last March. In the past year, her care has been exemplary and I am very happy with her care. My mother is bedridden but is always clean and washed. The whole presentation of the home is spotless, the food is very good quality and presented on a proper plate and cutlery. Her room is bright, airy and cheerful. The home is always warm. The staff are very friendly and caring towards my mother and her visitors. The activities Mum cannot always join, but she gets one on one time e.g. nails painted, listening to music etc. I have no issues with the care home.
My mother-in-law has been a resident for almost a year. She is very happy here. I have no concerns regarding her care. She is always clean and tidy - personal care is amazing. The staff are great, always have a cheery hello, kind and friendly. The meals always look delicious, she eats very well. The entertainment is great, she loves to join in. I am more than happy with the care she receives.
I can visit at any time (it doesn’t matter when). I have always found the staff very welcoming with a ready smile, not only for their patients but also for family members. The nurses are approachable and make time to discuss how my brother has been.
Our experience has been a very positive one with my brother well cared for, even though he can be obstinate and difficult.
She has Parkinson’s and early dementia and needs a lot of care, like being fed and taking to the toilet etc.
It was a difficult start at Olive Row, with my grandma being generally unhappy and not really eating or drinking and a few of her basic needs not being met.
We as a family had several meetings with the staff at Olive Row, who always came across as helpful and pleasant. It did seem to take a while for the information to filter down to the people directly caring for her, however, hence why there was several meetings and not just the one.
There were visible improvements to be seen week by week and I’m pleased to say that today when I visited that I found a clean, happy, well fed and watered grandma! And I am finally happy that we made the right decision in sending her to Olive Row.
Thank you to everybody who works there for putting in the effort to meet her individual needs.
It is greatly appreciated.
I wish there were more activities. It needs a second person as no activities when someone is off.
Terrible place, staff not got a clue. No end of life support at all. Don't send your loved ones here, find somewhere else. There are far better homes run properly with caring staff. Management are no better.
I am sorry to hear that you had a poor experience at our care home and in particular with end-of-life care. We take feedback seriously and would appreciate more details to better understand and address your concerns. Please feel free to share your specific issues, and we'll do our best to make...
My father was sent there from a stay in hospital. I can't fault the home he's clean and well looked after. He has got dementia and he has put half a stone on in weight since being there which is not heard of for someone with dementia. The staff have been very good. The deputy manager is amazing. We are hoping to get my dad back home with carers as this is his wish but I would highly recommend Olive Row Care Home if anyone is looking for a care home.
My mum, I would say, hasn't been the easiest dementia resident - from me and Mum's previous care home. The moment she moved to Olive Row all changed. I cannot fault any of the staff, from carers, domestic, and chef to management. Everyone has a smile, and nothing is too much trouble. I can't sing Olive Ro's praises enough. I am pleased my mum is at the care home. She is safe and well looked after - that, to me, is everything.
Olive Row is a very pleasant care home. It is clean and in our experience well organised. The staff were very attentive to our parent's needs and were very patient even under difficult circumstances. Despite having quite complex needs, our parent settled in well and told us how much she enjoyed being at Olive Row.
Very happy with the service and care provided for my late uncle and have found the staff very approachable.
Overall happy with where he is but I think more social engagement from the staff may be helpful/useful.
I am so happy with the care and support my mum gets. She seems much happier than she has for a long time. She is safe, clean and eating and drinking really well.
Dad was only there a few weeks before passing away. Not notified when he was poorly.
The heating in the room was broken, and the doors to the room were always shut. The staff I met were always pleasant.
Took treats in for him and explained to the staff, please give them to him, still there the next day. The food was cold at times.
My daughter and I visit my wife as regularly as we can (usually twice a month). We are both impressed with both the staff and the quiet and calm atmosphere, which we feel is essential to the well-being of patients suffering from dementia. The staff are kind, respectful and really all patients with dignity.
Thank you for your comments. We are always looking for ways for continuous improvement and will continue to welcome your comments and suggestions.
Please do not send your loved one to this care home unless you want them to become a number, not a person. All promises come to nothing. The place is pretty to look at but not homely or comfortable at all. Awful place! Definitely not recommended.
We cannot thank the staff enough for all they did for Mum in her final days. Thank you all so much. We are very grateful to you all for your care and commitment.
Dear Jo, thank you very much for taking the time to write such kind words in what must be a difficult time for you. We are extremely pleased that we met your and your mum's needs and expectations.
My Dad has been a resident here for nearly three weeks. He is blind and mostly deaf and has dementia. His teeth have been missing for several days, impacting on his ability to speak and eat. Despite several phone calls and emails and in person conversations from my Mum, my sister, my daughter it appears they still have not even started to look for them and don't seem to see it as an important issue. This is one of several issues we have had since trusting them with my Dad just before Christmas. Not least of which they have lost his hearing aids, impacting on his ability to communicate, and most of his clothes (all labelled with his name). It's very rare to get the phone answered and there is no answer phone facility at all and once through to someone, trying to find out who is actually in charge is a real challenge. Even visiting the home in person, it's often impossible to find a member of staff to talk to.
Thank you for your review. We take concerns, suggestions, complaints and reviews seriously so that we can continue to learn and improve the service.
We are aware that you have met with The Home Manager and Area Manager to discuss the concerns that you have also raised as part of the review that...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Olive Row Care Home.
There are no upcoming events for Olive Row Care Home.
Awards / Recognitions (26)
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
Accreditations
There are no accreditations posted yet for Olive Row Care Home.
Meet the Team (2)

Robert Hunt is a Regional Manager at Kara Healthcare, overseeing multiple care homes with a focus on delivering high-quality, person-centred care. With extensive experience in the health and social care sector, Robert is known for his collaborative leadership style, operational expertise, and commitment to empowering teams. He plays a key role in driving continuous improvement, ensuring each home under his leadership provides a safe, supportive, and enriching environment for residents and staff alike.

Shethy is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Shethy leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.
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