Submit a Review for Willow Brook Care Home
112 Burton Road, Carlton, Nottingham, NG4 3BG
View full details of Willow Brook Care HomeLatest Reviews for Willow Brook Care Home
11 June 2026
My mothers been here for about a month. The care and attentiveness of the staff has been just first class.
Everyone is very welcoming and friendly to residents and visitors.
I'm confident my mother is in the best possible place after numerous falls at home.
She is happy and says 'it's lovely'
I can tell she is relieved and is doing well because of the first class care she's getting.
The food is really well provided for all needs, again first class
There are lots of activities arranged and a pleasant garden.
There seems to be very good communication between the staff on each patients needs and there is a feeling of community. Can't ask for more, thanks to all the staff and helpers
08 June 2026
June needed respite care, and Willow Brook Care Home stepped up. All the staff were very professional but also very caring. The manager was very helpful, making phone calls and helping me fill forms out. Making the whole experience run smoothly.
03 June 2026
Since mum moved in here I have noticed how much more she is settled in a stable environment. It takes a lot of concerns away from our family as we know she is well cared for in a safe environment.
03 June 2026
Very happy with the care home, they do a lot of activities. The food is good and also tea/coffe at hand when wanted.
28 May 2026
The care home is very friendly. They look afer the resdients very well in occasional very difficult situations. The staff are all very friendly and helpful and take care of the resdients very well.The facilites are all reasonably good.
28 May 2026
My godmother has been here for around a month now and seems really settled and happy. There is always something going on to stimulate her, certainly a big difference from being on her own just watching TV. The staff are all very friendly. My aunt says she feels well and happy.
28 May 2026
Altogether a good, friendly, caring home, with lots of activities for residents, with the ability to take residents outside to a nearby cafe or pub.
21 May 2026
Willowbrook is a welcoming home for many. Dad is well looked after and is engaging in the many activities on offer. He is eating well, lovely menu, really happy with the home.
20 May 2026
My friend is very settled and content to be in Willow Brook knowing he is being taken care of.
15 May 2026
The care my sister is receiving at Willow Brook is all we wished for her. Staff are kind, considerate and friendly. They show valuable information to help us, as relatives, to support our loved ones as residents. All staff from the varying departments within the setting go the 'extra mile',
activities planned and entertainment provided are wonderful. A massive thank you.
12 May 2026
Willowbrook is a welcoming and friendly care home, which has excellent entertainment/ events put on throughout the year, and compared to some care homes in Nottinghamshire, is good value price wise. It isn't at the luxury end of the market, the rooms being pretty basic and on the smaller side, but
the staff are very friendly, helpful and make the effort to get to know their residents and communicate well with relatives with regards to any issues. The food is good and it is generally kept clean, just need to keep on top of maintenance in rooms.
12 May 2026
My mum wasn't there too long but Im glad that I choose the Willow Brook as her home for the last few months. Nothing was too much trouble lovely people well recommend 100%.
12 May 2026
The staff treat the residents with respect. They are friendly and willing to help the residents and the visitors. They have a good relationship with the residents and each other. As a visitor its always nice and clean, and the staff are willing to help the visitors find chairs, offering cups of tea.
The manager is very approachable and caring. Everyone is cared for and kept safe.
12 May 2026
From when mum was assessed to come into the care home, everything was first classed. She went into the home in February 2026, and from the staff to the managers, nothing has been too much trouble for them; they are absolutely 5-star.
12 May 2026
Overall a positive experience. Staff are friendly and helpful.
Naturally some minor concerns but considering the problems in social care, one must be realistic.
12 May 2026
I enjoy living here, everyone is marvelous. I enjoy the food and staff always go out of their way to make me happy. I join in with the activities and I especially enjoy live singing and dancing.
07 May 2026
I can't thank Willowbrook enough for the incredible care they provide to my grandmother. From day one, they've been nothing short of amazing. The staff are genuinely kind, compassionate, and always go above and beyond. They regularly keep us updated with calls, which gives us real peace of mind and
shows how much they truly care. The nurses are wonderful-so attentive, patient, and professional in everything they do. The activities are also fantastic and really make a difference, keeping residents engaged, happy, and stimulated. It's clear a lot of thought and effort goes into making every day enjoyable. A special thank you to Anita, who is truly exceptional. She is so caring, understanding, and always takes the time to make sure both residents and families feel supported. We feel incredibly lucky to have found Willowbrook. I wouldn't hesitate to recommend them to anyone looking for a warm, caring, and well-run home.
07 May 2026
Brenda was very happy there I know she had problems, but when she was ok, she was very happy she was well looked after and all the staff were very helpful we thank you for her care. Everyone was very helpful and kind nothing was to much trouble. Brenda liked having her hair done and she liked
playing carpet bowls thank you again .
06 May 2026
I have nothing but praise for the staff and the care given at Willow Brook. The residents are treated with respect and dignity at all times. The meals are excellent and there is a choice, with access to drinks and snacks during the day. A variety of entertainment is ongoing for those residents who
wish to participate. There is a lovely garden for when the weather gets warmer. All things considered, I would highly recommend Willow Brook.
28 April 2026
Mum has been in the Willow Brook Care Home for 11 months. She is happ, very well looked after and eating well. She enjoys a wide range of activities - especially carpet bowls. The staff are lovely and caring and nothing is too much trouble. These are measures in place to keep her safe is no longer
having falls. I am very happy with her care - and so is she!
Latest Reviews for Willow Brook Care Home
11 June 2026
My mothers been here for about a month. The care and attentiveness of the staff has been just first class.
Everyone is very welcoming and friendly to residents and visitors.
I'm confident my mother is in the best possible place after numerous falls at home.
She is happy and says 'it's lovely'
I can tell she is relieved and is doing well because of the first class care she's getting.
The food is really well provided for all needs, again first class
There are lots of activities arranged and a pleasant garden.
There seems to be very good communication between the staff on each patients needs and there is a feeling of community. Can't ask for more, thanks to all the staff and helpers
08 June 2026
June needed respite care, and Willow Brook Care Home stepped up. All the staff were very professional but also very caring. The manager was very helpful, making phone calls and helping me fill forms out. Making the whole experience run smoothly.
03 June 2026
Since mum moved in here I have noticed how much more she is settled in a stable environment. It takes a lot of concerns away from our family as we know she is well cared for in a safe environment.
03 June 2026
Very happy with the care home, they do a lot of activities. The food is good and also tea/coffe at hand when wanted.
28 May 2026
The care home is very friendly. They look afer the resdients very well in occasional very difficult situations. The staff are all very friendly and helpful and take care of the resdients very well.The facilites are all reasonably good.
28 May 2026
My godmother has been here for around a month now and seems really settled and happy. There is always something going on to stimulate her, certainly a big difference from being on her own just watching TV. The staff are all very friendly. My aunt says she feels well and happy.
28 May 2026
Altogether a good, friendly, caring home, with lots of activities for residents, with the ability to take residents outside to a nearby cafe or pub.
21 May 2026
Willowbrook is a welcoming home for many. Dad is well looked after and is engaging in the many activities on offer. He is eating well, lovely menu, really happy with the home.
20 May 2026
My friend is very settled and content to be in Willow Brook knowing he is being taken care of.
15 May 2026
The care my sister is receiving at Willow Brook is all we wished for her. Staff are kind, considerate and friendly. They show valuable information to help us, as relatives, to support our loved ones as residents. All staff from the varying departments within the setting go the 'extra mile',
activities planned and entertainment provided are wonderful. A massive thank you.
12 May 2026
Willowbrook is a welcoming and friendly care home, which has excellent entertainment/ events put on throughout the year, and compared to some care homes in Nottinghamshire, is good value price wise. It isn't at the luxury end of the market, the rooms being pretty basic and on the smaller side, but
the staff are very friendly, helpful and make the effort to get to know their residents and communicate well with relatives with regards to any issues. The food is good and it is generally kept clean, just need to keep on top of maintenance in rooms.
12 May 2026
My mum wasn't there too long but Im glad that I choose the Willow Brook as her home for the last few months. Nothing was too much trouble lovely people well recommend 100%.
12 May 2026
The staff treat the residents with respect. They are friendly and willing to help the residents and the visitors. They have a good relationship with the residents and each other. As a visitor its always nice and clean, and the staff are willing to help the visitors find chairs, offering cups of tea.
The manager is very approachable and caring. Everyone is cared for and kept safe.
12 May 2026
From when mum was assessed to come into the care home, everything was first classed. She went into the home in February 2026, and from the staff to the managers, nothing has been too much trouble for them; they are absolutely 5-star.
12 May 2026
Overall a positive experience. Staff are friendly and helpful.
Naturally some minor concerns but considering the problems in social care, one must be realistic.
12 May 2026
I enjoy living here, everyone is marvelous. I enjoy the food and staff always go out of their way to make me happy. I join in with the activities and I especially enjoy live singing and dancing.
07 May 2026
I can't thank Willowbrook enough for the incredible care they provide to my grandmother. From day one, they've been nothing short of amazing. The staff are genuinely kind, compassionate, and always go above and beyond. They regularly keep us updated with calls, which gives us real peace of mind and
shows how much they truly care. The nurses are wonderful-so attentive, patient, and professional in everything they do. The activities are also fantastic and really make a difference, keeping residents engaged, happy, and stimulated. It's clear a lot of thought and effort goes into making every day enjoyable. A special thank you to Anita, who is truly exceptional. She is so caring, understanding, and always takes the time to make sure both residents and families feel supported. We feel incredibly lucky to have found Willowbrook. I wouldn't hesitate to recommend them to anyone looking for a warm, caring, and well-run home.
07 May 2026
Brenda was very happy there I know she had problems, but when she was ok, she was very happy she was well looked after and all the staff were very helpful we thank you for her care. Everyone was very helpful and kind nothing was to much trouble. Brenda liked having her hair done and she liked
playing carpet bowls thank you again .
06 May 2026
I have nothing but praise for the staff and the care given at Willow Brook. The residents are treated with respect and dignity at all times. The meals are excellent and there is a choice, with access to drinks and snacks during the day. A variety of entertainment is ongoing for those residents who
wish to participate. There is a lovely garden for when the weather gets warmer. All things considered, I would highly recommend Willow Brook.
28 April 2026
Mum has been in the Willow Brook Care Home for 11 months. She is happ, very well looked after and eating well. She enjoys a wide range of activities - especially carpet bowls. The staff are lovely and caring and nothing is too much trouble. These are measures in place to keep her safe is no longer
having falls. I am very happy with her care - and so is she!