Submit a Review for Hazelgrove Care Home
Farley's Lane, Hucknall, Nottingham, NG15 6DY
View Full Details of Hazelgrove Care HomeLatest Reviews for Hazelgrove Care Home
17 September 2025
Brilliant care home. All staff are kind and caring.
16 September 2025
I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving and absolutely loves it here! I'm always impressed by the many varied activities on offer at Hazelgrove, and I love to see the photos on social media of my friend taking part and having fun.
18 August 2025
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion. We had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
14 May 2025
Although it was difficult for us to see our mother in a care home setting. We couldn't be happier with Hazelgrove. Mum is settled and well cared for. Hazelgrove and your team are doing a great job!!
14 May 2025
This care home has made the transition from my mother-in-law's home environment to a care-nursing home very easy. Everyone is very friendly, and as time has gone on, we feel ourselves and our mother-in-law have joined a whole new family and friends. The environment is light, welcoming and full of activity and fun.
07 May 2025
My mum has been in the home for 3 weeks she is 100% better than when discharged from hospital to the point where she is going to try independent living (with help) she has loved every minute here and I would recommend it to anyone - The staff are marvelous and very caring.
24 April 2025
I find the home to be very welcoming, friendly, clean with an amazing atmosphere.
22 April 2025
I find Hazelgrove very welcoming with it's family environment. All the staff go beyond with caring for the residents.
28 January 2025
My mother in law is so happy with the care. She has made good friends. Management are always there to assist and help. All staff are available when needed. She gained weight and is able to walk again. She doesn't spend time in her bedroom because she likes to talk to everyone. Overall, excellent care! Environment is clean and the food has loads of choices.
28 January 2025
I am very happy with this care home. My brother is well looked after and all the staff are wonderful.
28 January 2025
The staff and management have been lovely, warm and welcoming. I have always felt happy and safe here. They all have been helpful and always welcoming, smiling and asking if we need anything, even making the children welcome. I love the way the residents are cared for and involved in daily activities, the best choice I made.
05 December 2024
On my first visit to Hazelgrove Care Home, I was quickly aware of an enveloping air of a warm atmosphere. The numbers and attitudes of care staff are outstanding features. The example set by management is key. There is a consistency of patience and good humour amongst the entire team. My sister is settled and contented. She speaks affectionately of carers' attention to detail. She speaks affectionately too of the opportunities for individual and group stimulation. None of her family have worries about her physical, psychological or medical welfare.
31 October 2024
The care my dad received at Hazelgrove Care Home was just the best, the dignity, respect, compassion, the carers, the nurses and management team were just brilliant. I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free. Thank you so much to each and every one of you, love to you all.
14 October 2024
The care and compassion you gave to my husband was outstanding. You treated all the family with care and dignity at all times.
29 April 2024
My experience is good. The lounge is excellent. Comfortable chairs and cleanliness is excellent. Health care is excellent, two-way conversation if a problem arises. Staff and managers are great. The meals are good, just about the right size.
01 March 2024
My mum has had a new lease of life since being at Hazelgrove. She is happy and joins in with all the daily activities - no more panic attacks and trips to A&E. The staff are all very attentive, treating everyone as individuals. Excellent activities lead, always organising activities such as quizzes, crafts, games, baking, book club and many more. Management are very friendly and approachable. Food is excellent and caters to individual tastes. Furnishings are like home from home. We are very lucky to have been offered a place at Hazelgrove.
29 January 2024
Hazelgrove is a fantastic care home. Staff are amazing and have a lovely warm, caring and fun attitude. The activities they put on are brilliant. Thank you so much. My relative is so happy living at the home and the staff are a family for her.
29 January 2024
Hazelgrove is simply fantastic. My mum is so happy living here. The staff/carers are brilliant, very kind and always make such great efforts to make everyday special. We are very lucky to have mum living here, she has never been happier.
19 January 2024
Hazelgrove family, my dad has been at Hazelgrove since October, the love and care is just amazing. There are always activities for everyone to join in. The food is amazing. It is lovely to see everyone so happy.
19 January 2024
I love being at Hazelgrove Care Home. I am very well looked after. We do loads of activities daily and some nights. I feel safe at Hazelgrove. Everything is really clean. The food is amazing. And the staff are really kind and caring.
Latest Reviews for Hazelgrove Care Home
17 September 2025
Brilliant care home. All staff are kind and caring.
16 September 2025
I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving and absolutely loves it here! I'm always impressed by the many varied activities on offer at Hazelgrove, and I love to see the photos on social media of my friend taking part and having fun.
18 August 2025
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion. We had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
14 May 2025
Although it was difficult for us to see our mother in a care home setting. We couldn't be happier with Hazelgrove. Mum is settled and well cared for. Hazelgrove and your team are doing a great job!!
14 May 2025
This care home has made the transition from my mother-in-law's home environment to a care-nursing home very easy. Everyone is very friendly, and as time has gone on, we feel ourselves and our mother-in-law have joined a whole new family and friends. The environment is light, welcoming and full of activity and fun.
07 May 2025
My mum has been in the home for 3 weeks she is 100% better than when discharged from hospital to the point where she is going to try independent living (with help) she has loved every minute here and I would recommend it to anyone - The staff are marvelous and very caring.
24 April 2025
I find the home to be very welcoming, friendly, clean with an amazing atmosphere.
22 April 2025
I find Hazelgrove very welcoming with it's family environment. All the staff go beyond with caring for the residents.
28 January 2025
My mother in law is so happy with the care. She has made good friends. Management are always there to assist and help. All staff are available when needed. She gained weight and is able to walk again. She doesn't spend time in her bedroom because she likes to talk to everyone. Overall, excellent care! Environment is clean and the food has loads of choices.
28 January 2025
I am very happy with this care home. My brother is well looked after and all the staff are wonderful.
28 January 2025
The staff and management have been lovely, warm and welcoming. I have always felt happy and safe here. They all have been helpful and always welcoming, smiling and asking if we need anything, even making the children welcome. I love the way the residents are cared for and involved in daily activities, the best choice I made.
05 December 2024
On my first visit to Hazelgrove Care Home, I was quickly aware of an enveloping air of a warm atmosphere. The numbers and attitudes of care staff are outstanding features. The example set by management is key. There is a consistency of patience and good humour amongst the entire team. My sister is settled and contented. She speaks affectionately of carers' attention to detail. She speaks affectionately too of the opportunities for individual and group stimulation. None of her family have worries about her physical, psychological or medical welfare.
31 October 2024
The care my dad received at Hazelgrove Care Home was just the best, the dignity, respect, compassion, the carers, the nurses and management team were just brilliant. I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free. Thank you so much to each and every one of you, love to you all.
14 October 2024
The care and compassion you gave to my husband was outstanding. You treated all the family with care and dignity at all times.
29 April 2024
My experience is good. The lounge is excellent. Comfortable chairs and cleanliness is excellent. Health care is excellent, two-way conversation if a problem arises. Staff and managers are great. The meals are good, just about the right size.
01 March 2024
My mum has had a new lease of life since being at Hazelgrove. She is happy and joins in with all the daily activities - no more panic attacks and trips to A&E. The staff are all very attentive, treating everyone as individuals. Excellent activities lead, always organising activities such as quizzes, crafts, games, baking, book club and many more. Management are very friendly and approachable. Food is excellent and caters to individual tastes. Furnishings are like home from home. We are very lucky to have been offered a place at Hazelgrove.
29 January 2024
Hazelgrove is a fantastic care home. Staff are amazing and have a lovely warm, caring and fun attitude. The activities they put on are brilliant. Thank you so much. My relative is so happy living at the home and the staff are a family for her.
29 January 2024
Hazelgrove is simply fantastic. My mum is so happy living here. The staff/carers are brilliant, very kind and always make such great efforts to make everyday special. We are very lucky to have mum living here, she has never been happier.
19 January 2024
Hazelgrove family, my dad has been at Hazelgrove since October, the love and care is just amazing. There are always activities for everyone to join in. The food is amazing. It is lovely to see everyone so happy.
19 January 2024
I love being at Hazelgrove Care Home. I am very well looked after. We do loads of activities daily and some nights. I feel safe at Hazelgrove. Everything is really clean. The food is amazing. And the staff are really kind and caring.