Submit a Review for Hazelgrove Care Home
Farley's Lane, Hucknall, Nottingham, NG15 6DY
View full details of Hazelgrove Care HomeLatest Reviews for Hazelgrove Care Home
30 January 2026
I have been visiting my friend since she come to reside at Hazelgrove on November 2025. The atmosphere is always so pleasant and happy. The care home is clean, loads of brand new facilities and feels so homey. You are greeted by staff and management with genuine friendliness and professionalism.
28 January 2026
When we first came around to look at Hazelgrove we knew straight away that we want to live there it is a lovely home and everyone of the staff is very friendly and caring towards mum and ourselves it is very clean and well kept mum enjoys join in with the activities and having her hair done.
16 January 2026
Mum (94) was admitted to Hazelgrove in December 2025 and is still a resident. Mum had lived independently until a stay in hospital, after which she wasn't well enough to return home. As a family it was a very difficult decision to make.
It has been such a relief to find this lovely place. The
management and staff have been kind, accommodating and considerate from day 1. Knowing mum is safe and cared for 24/7 is so reassuring. Obviously mum would love to return home but Hazelgrove is the next best thing until then.
09 January 2026
My wife has been a resident for almost 3 months now and I am constantly impressed and reassured by the friendliness and efficiency of the manager and staff. Everyone addresses my wife by her christian name, and interacts with her professionally, in a way that respects her dignity throughout times
which sometimes must be difficult for them, given the nature of dementia. The facilities and furniture look virtually new, clean and hygeinic. I'm really happy with the way my wife is being cared for.
19 December 2025
Hazelgrove is always very friendly and welcoming. The staff are very caring & always happy. So it's a lovely atmosphere. I visit my mum at least twice a week, and she always seems happy & looks well looked after.
01 December 2025
The management and team have been truly amazing, the level of care my father received far exceeded expectations!
Every member of the Hazelgrove Care Team were so caring and understanding to both my father and my family.
This care home is an example of care at its highest level.
17 September 2025
Brilliant care home. All staff are kind and caring.
16 September 2025
I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving and absolutely loves it here!
I'm always impressed by the many varied activities on offer at Hazelgrove, and I love to see the photos on social media of my
friend taking part and having fun.
18 August 2025
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion.
We had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
14 May 2025
Although it was difficult for us to see our mother in a care home setting. We couldn't be happier with Hazelgrove. Mum is settled and well cared for.
Hazelgrove and your team are doing a great job!!
14 May 2025
This care home has made the transition from my mother-in-law's home environment to a care-nursing home very easy. Everyone is very friendly, and as time has gone on, we feel ourselves and our mother-in-law have joined a whole new family and friends. The environment is light, welcoming and full of
activity and fun.
07 May 2025
My mum has been in the home for 3 weeks she is 100% better than when discharged from hospital to the point where she is going to try independent living (with help) she has loved every minute here and I would recommend it to anyone - The staff are marvelous and very caring.
24 April 2025
I find the home to be very welcoming, friendly, clean with an amazing atmosphere.
22 April 2025
I find Hazelgrove very welcoming with it's family environment. All the staff go beyond with caring for the residents.
28 January 2025
My mother in law is so happy with the care. She has made good friends. Management are always there to assist and help. All staff are available when needed. She gained weight and is able to walk again. She doesn't spend time in her bedroom because she likes to talk to everyone. Overall, excellent
care! Environment is clean and the food has loads of choices.
28 January 2025
I am very happy with this care home. My brother is well looked after and all the staff are wonderful.
28 January 2025
The staff and management have been lovely, warm and welcoming. I have always felt happy and safe here. They all have been helpful and always welcoming, smiling and asking if we need anything, even making the children welcome. I love the way the residents are cared for and involved in daily
activities, the best choice I made.
05 December 2024
On my first visit to Hazelgrove Care Home, I was quickly aware of an enveloping air of a warm atmosphere. The numbers and attitudes of care staff are outstanding features. The example set by management is key. There is a consistency of patience and good humour amongst the entire team. My sister is
settled and contented. She speaks affectionately of carers' attention to detail. She speaks affectionately too of the opportunities for individual and group stimulation. None of her family have worries about her physical, psychological or medical welfare.
31 October 2024
The care my dad received at Hazelgrove Care Home was just the best, the dignity, respect, compassion, the carers, the nurses and management team were just brilliant. I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free. Thank you so much to each and every one of
you, love to you all.
14 October 2024
The care and compassion you gave to my husband was outstanding. You treated all the family with care and dignity at all times.
Latest Reviews for Hazelgrove Care Home
30 January 2026
I have been visiting my friend since she come to reside at Hazelgrove on November 2025. The atmosphere is always so pleasant and happy. The care home is clean, loads of brand new facilities and feels so homey. You are greeted by staff and management with genuine friendliness and professionalism.
28 January 2026
When we first came around to look at Hazelgrove we knew straight away that we want to live there it is a lovely home and everyone of the staff is very friendly and caring towards mum and ourselves it is very clean and well kept mum enjoys join in with the activities and having her hair done.
16 January 2026
Mum (94) was admitted to Hazelgrove in December 2025 and is still a resident. Mum had lived independently until a stay in hospital, after which she wasn't well enough to return home. As a family it was a very difficult decision to make.
It has been such a relief to find this lovely place. The
management and staff have been kind, accommodating and considerate from day 1. Knowing mum is safe and cared for 24/7 is so reassuring. Obviously mum would love to return home but Hazelgrove is the next best thing until then.
09 January 2026
My wife has been a resident for almost 3 months now and I am constantly impressed and reassured by the friendliness and efficiency of the manager and staff. Everyone addresses my wife by her christian name, and interacts with her professionally, in a way that respects her dignity throughout times
which sometimes must be difficult for them, given the nature of dementia. The facilities and furniture look virtually new, clean and hygeinic. I'm really happy with the way my wife is being cared for.
19 December 2025
Hazelgrove is always very friendly and welcoming. The staff are very caring & always happy. So it's a lovely atmosphere. I visit my mum at least twice a week, and she always seems happy & looks well looked after.
01 December 2025
The management and team have been truly amazing, the level of care my father received far exceeded expectations!
Every member of the Hazelgrove Care Team were so caring and understanding to both my father and my family.
This care home is an example of care at its highest level.
17 September 2025
Brilliant care home. All staff are kind and caring.
16 September 2025
I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving and absolutely loves it here!
I'm always impressed by the many varied activities on offer at Hazelgrove, and I love to see the photos on social media of my
friend taking part and having fun.
18 August 2025
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion.
We had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
14 May 2025
Although it was difficult for us to see our mother in a care home setting. We couldn't be happier with Hazelgrove. Mum is settled and well cared for.
Hazelgrove and your team are doing a great job!!
14 May 2025
This care home has made the transition from my mother-in-law's home environment to a care-nursing home very easy. Everyone is very friendly, and as time has gone on, we feel ourselves and our mother-in-law have joined a whole new family and friends. The environment is light, welcoming and full of
activity and fun.
07 May 2025
My mum has been in the home for 3 weeks she is 100% better than when discharged from hospital to the point where she is going to try independent living (with help) she has loved every minute here and I would recommend it to anyone - The staff are marvelous and very caring.
24 April 2025
I find the home to be very welcoming, friendly, clean with an amazing atmosphere.
22 April 2025
I find Hazelgrove very welcoming with it's family environment. All the staff go beyond with caring for the residents.
28 January 2025
My mother in law is so happy with the care. She has made good friends. Management are always there to assist and help. All staff are available when needed. She gained weight and is able to walk again. She doesn't spend time in her bedroom because she likes to talk to everyone. Overall, excellent
care! Environment is clean and the food has loads of choices.
28 January 2025
I am very happy with this care home. My brother is well looked after and all the staff are wonderful.
28 January 2025
The staff and management have been lovely, warm and welcoming. I have always felt happy and safe here. They all have been helpful and always welcoming, smiling and asking if we need anything, even making the children welcome. I love the way the residents are cared for and involved in daily
activities, the best choice I made.
05 December 2024
On my first visit to Hazelgrove Care Home, I was quickly aware of an enveloping air of a warm atmosphere. The numbers and attitudes of care staff are outstanding features. The example set by management is key. There is a consistency of patience and good humour amongst the entire team. My sister is
settled and contented. She speaks affectionately of carers' attention to detail. She speaks affectionately too of the opportunities for individual and group stimulation. None of her family have worries about her physical, psychological or medical welfare.
31 October 2024
The care my dad received at Hazelgrove Care Home was just the best, the dignity, respect, compassion, the carers, the nurses and management team were just brilliant. I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free. Thank you so much to each and every one of
you, love to you all.
14 October 2024
The care and compassion you gave to my husband was outstanding. You treated all the family with care and dignity at all times.