Submit a Review for Regency Care Home
140 Lily Hill, Whitefield, Manchester, M45 7SG
View full details of Regency Care HomeLatest Reviews for Regency Care Home
16 January 2026
Although my sister has only been a resident at regency carehome for a number of weeks. The care my sister is receiving is absolutely second to none. The relief that this has brought to our family knowing that our sister is settled and comfortable is a great weight lifted of our shoulders. The home
is kept to an immaculate condition. The staff are always going above and beyond. I would highly recommend this home to any family looking for there family to stay.
13 January 2026
Regency provided excellent end of life palliative care to my wife Fiona throughout November and December 2025 .
The staff were all professional,caring,friendly and looked after both of us in a really nice and effective way.
The nursing staff were all dedicated,hard working and responded swiftly
to every issue and need.
The whole team provided a dignified and pain free situation at the end of her life.
The home has a nice atmosphere overall. Greeted in a nice way at all times by all staff. Clean ,welcoming and safe.
They did a great job.
12 January 2026
Mum has been a resident for almost 2 years, she has a lovely circle of friends among the residents, supported by the exemplary work done by the care team. Trish leads a range of activities which are always fresh and exciting, and the Christmas period has been exceptional! The team ensure that this
is truly a home-from-home and we would recommend Regency to anyone seeking care.
12 January 2026
My mother had been resident at Regency for a number of years.
We as a family are very happy with the care provided and the excellent facilities.
We are very comfortable knowing our loved one is safe and well cared for.
03 December 2025
My dad has been in the Regency Care Cente, Whitefield , Manchester for the last 14 months after a major stroke. The incredible unwavering care, compassion, and professionalism of the whole team is outstanding.
Watching a loved one go through such a life-changing event, is never easy, but knowing
that he is in the hands of such capable, kind, and attentive people, has brought our family immense comfort. From the leadership team, down to each nurse, caregiver, and support staff member their dedication is outstanding. They treat my dad with dignity, patience, and genuine warmth, and that means the world to us. It is not just the medical care that we appreciate, though that is outstanding - it is the small things too: the gentle encouragement, the friendly conversations, the personal touches and smiles that show they truly care about his wellbeing as a person, not just a patient. These gestures make all the difference and we are extremely grateful and happy with his care
25 November 2025
Richard likes where he is and the staff are always friendly when I call around. They allow family pets in to visit which Richard likes. The care home is always clean and tidy. Would recommend regency care home to anyone looking around the bury area.
21 November 2025
I have found all the staff at Regency Care Centre to be caring, helpful, efficient and understanding.
I would recommend the care home to anyone looking to move in or move a relative in to a care home.
14 November 2025
Mum never wanted to leave her own home but when it became apparent she needed 24 hour care, we decided on Regency.
We received a very warm welcome when we went to look round the home.
Her room is lovely, bright, and well decorated.
Staff are friendly, caring, nothing is too much trouble.
The
nurses on Phillips unit are professional caring and act quickly if mum is unwell, this is very reassuring to us as a family.
The home has an ongoing refurbishment programme, creating a calm, bright ambiance for residents to enjoy , looks more like a hotel in all communal areas. Relatives and friends have lots of comfortable areas to sit, chat and enjoy a cuppa on visits.
Our mum chooses not to join in activities, saying that the activities team do a fabulous job.
We certainly made the right choice for mum, who is happy and content.
I would not hesitate to recommend the home to anyone who is looking for a good standard of care and support for their loved one
14 November 2025
Regency have been excellent in providing nursing care for mum. They have treated her with respect and dignity. They listen to what we have to say as relatives. and value our opinions. They have understood mum's religious and cultural needs and are offering her the opportunity to still engage in her
traditions
If they have been concerned about her health they have been quick to respond and consult with the out of hours doctor.
We had concerns about mum going into nursing care but Regency have alleviated any concerns in the care they offer and their openness in addressing any issues about mum with her son and daughter.
Staff know relatives by name are always welcoming when we visit.
The Manager and Deputy manager are approachable and will make time to listen to any concerns.
14 November 2025
My mum was a resident in Regency for eight years and was very happy there until she passed away in March. My dad visited her throughout her stay and became familiar with the care home and all the staff. Sadly he could no longer continue to live in his own home and became a resident himself in
January. I am very happy with the care my mum received in her time there and with the care my dad is now receiving. I am confident that the management and staff are taking very good care of my dad. I would definitely recommend Regency to anyone who is looking for a care home for themselves or a loved one!
11 September 2025
My mum spent the last 6 months of her life on the nursing unit at Regency. Although going into a care home is the last thing we wanted we found the staff at Regency to be very welcoming, friendly, compassionate and caring. They do not use bank staff, so the carers got to know her and she got to
know them. She was very happy and settled there and also told me she enjoyed the food! The staff communicated very well with me and I felt involved in her care.
30 June 2025
Excellent care home. The staff are incredible, professional, but with love and so much care. My mum spent the last 3 months of her life at Regency with dementia, after breaking her hip at the age of 93.
My brother and myself felt supported by the amazing nurses and carers. Highly recommend. We
will forever grateful for the compassion received by all the staff. Thank you.
20 June 2025
My father was with Regency for two months following a period in hospital. His complex medicinal care was professionally delivered by a caring team of nurses and clinical practitioners, to high standards and with constant communication throughout. Regency's team of carers, catering staff,
electrician, domestic and administration teams, all worked seamlessly to get to know us as a family and resolve any aspects which could make my father's daily situation more comfortable and less anxious. My father knew each staff member by name, as we did, and we could visit without constraint, which brought peace of mind. Regency is well managed to high professional standards. Most important of all, was the ability as a family to work through any questions or changes, together with the staff and manager, to improve comfort and wellbeing for our loved one, including contact through the night when urgent. We are grateful to all the team at Regency Care Centre, for their caring and commitment.
27 November 2024
My Mum has been a resident at Regency for 8+ years. I feel the care she has received has been centred around her, and her individual needs. As well as them looking after Mum, I also feel very involved with her care/decisions. This, I would want to be, and find reassuring. The home has a very
warm/homely environment. The team at Regency (including carers, catering team, activities, domestics, admin staff, nurses and management) are all both professional and approachable. Each team member will always stop to say hello/have a chat to Mum whenever they see her, which she enjoys, as do they. Many of the team have been employed by Regency for a lot of years, which I think speaks for itself, also providing a good continuity of care for residents. I would recommend Regency if you find yourself in the position of requiring care for a loved one.
25 November 2024
My Father was treated with the utmost care and respect during his 9 months as a resident at Regency Care Home.
As he neared his end of life they tenderly looked after him and were so kind & respectful to support me as I sat by his bed for four days.
11 November 2024
My sister is 93. When her husband died in 2017 her physical and mental health was already very poor. She was incapable of looking after herself. Her personal hygiene was awful and she lived in semi-squalor with only a small electric fire to keep her warm as she spent most of her time in a chair
surrounded by books, newspapers, and general rubbish constituting an extreme fire risk. She is now safe and warm, well-nourished, and attended to by well-trained staff who genuinely care for her. As her attorney, I have agreed that she should be included in the DOLS regime under which I receive very detailed reports of her condition. This has given me and the rest of the family great peace of mind, especially me as I have been making my own lengthy recovery from a stroke.
The whole staff at Regency deserves recognition for the tireless dedication they bring to their work.
04 November 2024
My father entered Regency in June 2021 and sadly passed away in October 2024. My father-in-law had previously been in Regency for end-of-life care in February 2021 and my Nan entered Regency many years ago for respite.
My father didn't really want to go into residential care but was no longer safe
to remain home alone due to numerous falls and his dementia. However, despite his reluctance he embraced his time in Regency making many new friends and I strongly believe that in making the difficult decision to move him to Regency the dedicated care from all the team gave us three extra years with Dad which we wouldn't have otherwise had.
There are always lots of activities taking place and every member of staff from the carers to the kitchen staff, the cleaners, and the admin team are all friendly and caring.
For their care and dedication, we as a family can't speak highly enough of all the staff and services provided at Regency.
01 November 2024
My mother has been a resident here for 22 months. I visit weekly and can see she is well cared for and well looked after
She appears to be happy here. As my mother is in the upstairs unit and bedbound and also suffers from Alzheimer's, but has lucid times, there are very little activities provided
for her to partake in, as this is geared to other residents downstairs, and she's agitated when hoisted out of bed. Other than the activities the care, support, cleanliness, friendliness are all excellent.
The costs are higher here than other homes I have viewed in Manchester and Lancashire, but the Regency's reputation and my experience of my mum being here is overall very good. I just wish it was much closer to where I live and that mum wasn't having to pay almost all her own care bill.
01 November 2024
The staff are absolutely amazing at Regency. They go above and beyond for my mum despite her being quite difficult.
They are very knowledgeable, experienced, and most of all caring for the residents.
My mum has been here for 10 years and the quality of service has always been high.
Highly
recommended!
10 September 2024
Mum has really settled in and slowly regaining some confidence after her fall at Xmas. The staff have been really helpful and caring.
Latest Reviews for Regency Care Home
16 January 2026
Although my sister has only been a resident at regency carehome for a number of weeks. The care my sister is receiving is absolutely second to none. The relief that this has brought to our family knowing that our sister is settled and comfortable is a great weight lifted of our shoulders. The home
is kept to an immaculate condition. The staff are always going above and beyond. I would highly recommend this home to any family looking for there family to stay.
13 January 2026
Regency provided excellent end of life palliative care to my wife Fiona throughout November and December 2025 .
The staff were all professional,caring,friendly and looked after both of us in a really nice and effective way.
The nursing staff were all dedicated,hard working and responded swiftly
to every issue and need.
The whole team provided a dignified and pain free situation at the end of her life.
The home has a nice atmosphere overall. Greeted in a nice way at all times by all staff. Clean ,welcoming and safe.
They did a great job.
12 January 2026
Mum has been a resident for almost 2 years, she has a lovely circle of friends among the residents, supported by the exemplary work done by the care team. Trish leads a range of activities which are always fresh and exciting, and the Christmas period has been exceptional! The team ensure that this
is truly a home-from-home and we would recommend Regency to anyone seeking care.
12 January 2026
My mother had been resident at Regency for a number of years.
We as a family are very happy with the care provided and the excellent facilities.
We are very comfortable knowing our loved one is safe and well cared for.
03 December 2025
My dad has been in the Regency Care Cente, Whitefield , Manchester for the last 14 months after a major stroke. The incredible unwavering care, compassion, and professionalism of the whole team is outstanding.
Watching a loved one go through such a life-changing event, is never easy, but knowing
that he is in the hands of such capable, kind, and attentive people, has brought our family immense comfort. From the leadership team, down to each nurse, caregiver, and support staff member their dedication is outstanding. They treat my dad with dignity, patience, and genuine warmth, and that means the world to us. It is not just the medical care that we appreciate, though that is outstanding - it is the small things too: the gentle encouragement, the friendly conversations, the personal touches and smiles that show they truly care about his wellbeing as a person, not just a patient. These gestures make all the difference and we are extremely grateful and happy with his care
25 November 2025
Richard likes where he is and the staff are always friendly when I call around. They allow family pets in to visit which Richard likes. The care home is always clean and tidy. Would recommend regency care home to anyone looking around the bury area.
21 November 2025
I have found all the staff at Regency Care Centre to be caring, helpful, efficient and understanding.
I would recommend the care home to anyone looking to move in or move a relative in to a care home.
14 November 2025
Mum never wanted to leave her own home but when it became apparent she needed 24 hour care, we decided on Regency.
We received a very warm welcome when we went to look round the home.
Her room is lovely, bright, and well decorated.
Staff are friendly, caring, nothing is too much trouble.
The
nurses on Phillips unit are professional caring and act quickly if mum is unwell, this is very reassuring to us as a family.
The home has an ongoing refurbishment programme, creating a calm, bright ambiance for residents to enjoy , looks more like a hotel in all communal areas. Relatives and friends have lots of comfortable areas to sit, chat and enjoy a cuppa on visits.
Our mum chooses not to join in activities, saying that the activities team do a fabulous job.
We certainly made the right choice for mum, who is happy and content.
I would not hesitate to recommend the home to anyone who is looking for a good standard of care and support for their loved one
14 November 2025
Regency have been excellent in providing nursing care for mum. They have treated her with respect and dignity. They listen to what we have to say as relatives. and value our opinions. They have understood mum's religious and cultural needs and are offering her the opportunity to still engage in her
traditions
If they have been concerned about her health they have been quick to respond and consult with the out of hours doctor.
We had concerns about mum going into nursing care but Regency have alleviated any concerns in the care they offer and their openness in addressing any issues about mum with her son and daughter.
Staff know relatives by name are always welcoming when we visit.
The Manager and Deputy manager are approachable and will make time to listen to any concerns.
14 November 2025
My mum was a resident in Regency for eight years and was very happy there until she passed away in March. My dad visited her throughout her stay and became familiar with the care home and all the staff. Sadly he could no longer continue to live in his own home and became a resident himself in
January. I am very happy with the care my mum received in her time there and with the care my dad is now receiving. I am confident that the management and staff are taking very good care of my dad. I would definitely recommend Regency to anyone who is looking for a care home for themselves or a loved one!
11 September 2025
My mum spent the last 6 months of her life on the nursing unit at Regency. Although going into a care home is the last thing we wanted we found the staff at Regency to be very welcoming, friendly, compassionate and caring. They do not use bank staff, so the carers got to know her and she got to
know them. She was very happy and settled there and also told me she enjoyed the food! The staff communicated very well with me and I felt involved in her care.
30 June 2025
Excellent care home. The staff are incredible, professional, but with love and so much care. My mum spent the last 3 months of her life at Regency with dementia, after breaking her hip at the age of 93.
My brother and myself felt supported by the amazing nurses and carers. Highly recommend. We
will forever grateful for the compassion received by all the staff. Thank you.
20 June 2025
My father was with Regency for two months following a period in hospital. His complex medicinal care was professionally delivered by a caring team of nurses and clinical practitioners, to high standards and with constant communication throughout. Regency's team of carers, catering staff,
electrician, domestic and administration teams, all worked seamlessly to get to know us as a family and resolve any aspects which could make my father's daily situation more comfortable and less anxious. My father knew each staff member by name, as we did, and we could visit without constraint, which brought peace of mind. Regency is well managed to high professional standards. Most important of all, was the ability as a family to work through any questions or changes, together with the staff and manager, to improve comfort and wellbeing for our loved one, including contact through the night when urgent. We are grateful to all the team at Regency Care Centre, for their caring and commitment.
27 November 2024
My Mum has been a resident at Regency for 8+ years. I feel the care she has received has been centred around her, and her individual needs. As well as them looking after Mum, I also feel very involved with her care/decisions. This, I would want to be, and find reassuring. The home has a very
warm/homely environment. The team at Regency (including carers, catering team, activities, domestics, admin staff, nurses and management) are all both professional and approachable. Each team member will always stop to say hello/have a chat to Mum whenever they see her, which she enjoys, as do they. Many of the team have been employed by Regency for a lot of years, which I think speaks for itself, also providing a good continuity of care for residents. I would recommend Regency if you find yourself in the position of requiring care for a loved one.
25 November 2024
My Father was treated with the utmost care and respect during his 9 months as a resident at Regency Care Home.
As he neared his end of life they tenderly looked after him and were so kind & respectful to support me as I sat by his bed for four days.
11 November 2024
My sister is 93. When her husband died in 2017 her physical and mental health was already very poor. She was incapable of looking after herself. Her personal hygiene was awful and she lived in semi-squalor with only a small electric fire to keep her warm as she spent most of her time in a chair
surrounded by books, newspapers, and general rubbish constituting an extreme fire risk. She is now safe and warm, well-nourished, and attended to by well-trained staff who genuinely care for her. As her attorney, I have agreed that she should be included in the DOLS regime under which I receive very detailed reports of her condition. This has given me and the rest of the family great peace of mind, especially me as I have been making my own lengthy recovery from a stroke.
The whole staff at Regency deserves recognition for the tireless dedication they bring to their work.
04 November 2024
My father entered Regency in June 2021 and sadly passed away in October 2024. My father-in-law had previously been in Regency for end-of-life care in February 2021 and my Nan entered Regency many years ago for respite.
My father didn't really want to go into residential care but was no longer safe
to remain home alone due to numerous falls and his dementia. However, despite his reluctance he embraced his time in Regency making many new friends and I strongly believe that in making the difficult decision to move him to Regency the dedicated care from all the team gave us three extra years with Dad which we wouldn't have otherwise had.
There are always lots of activities taking place and every member of staff from the carers to the kitchen staff, the cleaners, and the admin team are all friendly and caring.
For their care and dedication, we as a family can't speak highly enough of all the staff and services provided at Regency.
01 November 2024
My mother has been a resident here for 22 months. I visit weekly and can see she is well cared for and well looked after
She appears to be happy here. As my mother is in the upstairs unit and bedbound and also suffers from Alzheimer's, but has lucid times, there are very little activities provided
for her to partake in, as this is geared to other residents downstairs, and she's agitated when hoisted out of bed. Other than the activities the care, support, cleanliness, friendliness are all excellent.
The costs are higher here than other homes I have viewed in Manchester and Lancashire, but the Regency's reputation and my experience of my mum being here is overall very good. I just wish it was much closer to where I live and that mum wasn't having to pay almost all her own care bill.
01 November 2024
The staff are absolutely amazing at Regency. They go above and beyond for my mum despite her being quite difficult.
They are very knowledgeable, experienced, and most of all caring for the residents.
My mum has been here for 10 years and the quality of service has always been high.
Highly
recommended!
10 September 2024
Mum has really settled in and slowly regaining some confidence after her fall at Xmas. The staff have been really helpful and caring.