My grandma stayed at Oakbank Care Home for two weeks of respite care, and the experience was extremely positive for both her and our family. The staff were outstanding - kind, empathetic, and genuinely compassionate in the way they cared for her. She was treated with dignity and warmth at all times,
which gave us enormous reassurance.
The care home itself is exceptionally well run, with clear organisation and a calm, supportive atmosphere throughout. This experience was particularly meaningful for us as it followed a very poor experience with a previous provider, and the contrast could not have been greater.
We are incredibly grateful to the whole team for the care they provided and cannot recommend Oakbank highly enough.
09 September 2025
The managers and all staff cannot do enough for you, they are all wonderful, professional, caring, courteous, polite, friendly, always have a smile and time for a chat, even though they are very busy with the care and needs of the residents. I would definitely without a doubt recommend this care
home.
04 August 2025
We find Oakbank care home to be the best run home we have been to. The management and staff are great they treat you with respect and it is always clean and well run and the residents are well cared for.
Two of my brothers were residents there one still there. I say its the best.
30 June 2025
My sister was only in Oakbank for a short time but during that time she felt at home, with an excellent staff and management team who were there to support her at all times.
20 March 2025
This care home is very well run. The care staff are amazing with the residents even the cleaning stuff
Are lovely and have chats with the residents there always something to do for the residents.even the lady who dose the game is very friendly and she encourages everyone to join in the activity
.the management are doing a great job always there to help or listen to us and they cart help they will redirect you to some one who can . If i could give more that 5 stars I would. The home is spotless. Even with work being done.
14 March 2025
Mum has only been in Oakbank a few week but care mum is receiving is excellent mum had been in another care home for 4 year then went into hospital. We the we decided to look for a new carehome because mum wastn being looked after proporly. We have found mums care at Oakbank excellent. I havent
ticked the activities because mum asnt used this service so couldnt pass comment.
07 February 2025
I find the home very pleasant and caring.
My husband is well cared for and the best is done for all his needs. He takes a lot of looking after and the staff really are there for him.
07 February 2025
I have scored the management as poor, since they have taken over, we have had no contact with them, they do not have a visible presence. So do not communicate with residents or visitors. Also the catering staff do not offer alternative meals, if what is on offer is not suitable for the residents, my
mother informed me she went without lunch one day as it was something she could not eat. This would not have happened with the previous management, alternatives should always be available.
04 February 2025
I cannot express how excellent this care home is, the staff go above and beyond, nothing is too much trouble for them. They all always have a smile on their face and always have time to answer your questions, even to say good morning and have a good day. They join in with activities and make if fun
and happy for the residents. Such a wonderful lovely place. I would highly recommend it.
21 October 2024
All staff members go above and beyond to help my mam.
21 October 2024
Staff always friendly and get a lot of support. Oakbank is very good.
07 October 2024
The staff are absolutely first class in all cases. I can't praise them enough!
07 October 2024
My sister is well cared for. All the staff are friendly and helpful.
04 October 2024
Seems like a nice home. I've only been here twice so far. Very friendly and helpful staff. Respectful of my mum. Thank you.
03 October 2024
All the staff are so nice and polite. Senior care is so polite, and helpful and always sorts out any problem that needs to be dealt with. Cannot fault anything at this present time.
02 October 2024
The staff at Outbank are outstanding, they go out of their way to aid and assist my Grandad in his daily care. Their care goes beyond the tasks of a job in which they work. My Grandad is their friend. On my Grandparent's wedding anniversary, all the residents were gathered in the lounge for a
surprise party! - Amazing care!
05 July 2024
Our sister has not been in Oakbank for long, but we are very happy and pleased with her care. The staff are nice and pleasant. We are happy she is in this care home and think she will benefit from it.
03 July 2024
I feel like my dad is being treated very well and is given all of the care and attention he requires.
27 June 2024
The ratings whilst all the same have all been carefully considered and scored as viewed. All staff we have had contact with have been ultra professional, caring and always happy to tell us how my father is managing. Recent improvements in my dad's manner have been incredible. The staff deserve
enormous credit for this improvement. It's with great appreciation that I am happy to recommend Oakbank.
27 June 2024
Based on a first visit, everything here appeared to be satisfactory.
Latest Reviews for Oakbank Care Home
31 December 2025
My grandma stayed at Oakbank Care Home for two weeks of respite care, and the experience was extremely positive for both her and our family. The staff were outstanding - kind, empathetic, and genuinely compassionate in the way they cared for her. She was treated with dignity and warmth at all times,
which gave us enormous reassurance.
The care home itself is exceptionally well run, with clear organisation and a calm, supportive atmosphere throughout. This experience was particularly meaningful for us as it followed a very poor experience with a previous provider, and the contrast could not have been greater.
We are incredibly grateful to the whole team for the care they provided and cannot recommend Oakbank highly enough.
09 September 2025
The managers and all staff cannot do enough for you, they are all wonderful, professional, caring, courteous, polite, friendly, always have a smile and time for a chat, even though they are very busy with the care and needs of the residents. I would definitely without a doubt recommend this care
home.
04 August 2025
We find Oakbank care home to be the best run home we have been to. The management and staff are great they treat you with respect and it is always clean and well run and the residents are well cared for.
Two of my brothers were residents there one still there. I say its the best.
30 June 2025
My sister was only in Oakbank for a short time but during that time she felt at home, with an excellent staff and management team who were there to support her at all times.
20 March 2025
This care home is very well run. The care staff are amazing with the residents even the cleaning stuff
Are lovely and have chats with the residents there always something to do for the residents.even the lady who dose the game is very friendly and she encourages everyone to join in the activity
.the management are doing a great job always there to help or listen to us and they cart help they will redirect you to some one who can . If i could give more that 5 stars I would. The home is spotless. Even with work being done.
14 March 2025
Mum has only been in Oakbank a few week but care mum is receiving is excellent mum had been in another care home for 4 year then went into hospital. We the we decided to look for a new carehome because mum wastn being looked after proporly. We have found mums care at Oakbank excellent. I havent
ticked the activities because mum asnt used this service so couldnt pass comment.
07 February 2025
I find the home very pleasant and caring.
My husband is well cared for and the best is done for all his needs. He takes a lot of looking after and the staff really are there for him.
07 February 2025
I have scored the management as poor, since they have taken over, we have had no contact with them, they do not have a visible presence. So do not communicate with residents or visitors. Also the catering staff do not offer alternative meals, if what is on offer is not suitable for the residents, my
mother informed me she went without lunch one day as it was something she could not eat. This would not have happened with the previous management, alternatives should always be available.
04 February 2025
I cannot express how excellent this care home is, the staff go above and beyond, nothing is too much trouble for them. They all always have a smile on their face and always have time to answer your questions, even to say good morning and have a good day. They join in with activities and make if fun
and happy for the residents. Such a wonderful lovely place. I would highly recommend it.
21 October 2024
All staff members go above and beyond to help my mam.
21 October 2024
Staff always friendly and get a lot of support. Oakbank is very good.
07 October 2024
The staff are absolutely first class in all cases. I can't praise them enough!
07 October 2024
My sister is well cared for. All the staff are friendly and helpful.
04 October 2024
Seems like a nice home. I've only been here twice so far. Very friendly and helpful staff. Respectful of my mum. Thank you.
03 October 2024
All the staff are so nice and polite. Senior care is so polite, and helpful and always sorts out any problem that needs to be dealt with. Cannot fault anything at this present time.
02 October 2024
The staff at Outbank are outstanding, they go out of their way to aid and assist my Grandad in his daily care. Their care goes beyond the tasks of a job in which they work. My Grandad is their friend. On my Grandparent's wedding anniversary, all the residents were gathered in the lounge for a
surprise party! - Amazing care!
05 July 2024
Our sister has not been in Oakbank for long, but we are very happy and pleased with her care. The staff are nice and pleasant. We are happy she is in this care home and think she will benefit from it.
03 July 2024
I feel like my dad is being treated very well and is given all of the care and attention he requires.
27 June 2024
The ratings whilst all the same have all been carefully considered and scored as viewed. All staff we have had contact with have been ultra professional, caring and always happy to tell us how my father is managing. Recent improvements in my dad's manner have been incredible. The staff deserve
enormous credit for this improvement. It's with great appreciation that I am happy to recommend Oakbank.
27 June 2024
Based on a first visit, everything here appeared to be satisfactory.