Oakbank Care Home

Oakbank, off Rochdale Road, Harpurhey, Manchester M9 5YA
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9.7 89 Reviews
  • Oakbank Care Home, Manchester
Oakbank Care Home is a comfortable facility, staffed by a qualified team who respect the personal rights and privacy of each individual while adhering to recognised care methods and current regulatory practice.

Versatile care forms include provision for residential and nursing needs, with the team also experienced in the challenges of dementia care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1100
  • Self-Funded Nursing Care: £1000 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1100
  • RESPITE Self-Funded Nursing Care: £1000 – £1100

Our fees are based on dependency levels and therefore may alter, please feel free to contact the home to discuss further.

These prices are only a guideline, please contact Oakbank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sindu Saju (Manager)

Local Authority / Social Services

Admission Criteria

  • admission after assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome, please respect protected meal times 12:30 till 1:30 and 4:30 till 5 :30

Parking

  • parking outside the building

Oakbank Care Home Reviews (89)

9.7

Oakbank Care Home has a Review Score of 9.7 (9.681) out of 10, based on 33 reviews in the last 2 years.
Over all time Oakbank Care Home has 89 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oakbank Care Home
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Review from Gillian D (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The managers and all staff cannot do enough for you, they are all wonderful, professional, caring, courteous, polite, friendly, always have a smile and time for a chat, even though they are very busy with the care and needs of the residents. I would definitely without a doubt recommend this care home.
Reply from Jagjit Sandher, Operations Director at Oakbank Care Home

Thank you so much for completing the review for Oakbank. Your thoughtful feedback means a great deal to us.It's truly wonderful to hear how highly you regard the managers and staff. We're especially grateful for your recognition of their dedication and their willingness to always greet with a smile and take time for a chat.Your recommendation of Oakbank as a care home is deeply appreciated and reinforces the commitment of our team to providing exceptional care and support.

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Review from Elizabeth G (Sister of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find Oakbank care home to be the best run home we have been to. The management and staff are great they treat you with respect and it is always clean and well run and the residents are well cared for.
Two of my brothers were residents there one still there. I say its the best.
Reply from Alena Petrie, Home Manager at Oakbank Care Home

thnak you so much for your kind words, we will continue to do our best.

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Review from S H (Sister of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was only in Oakbank for a short time but during that time she felt at home, with an excellent staff and management team who were there to support her at all times.
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Review from Lesley W (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is very well run. The care staff are amazing with the residents even the cleaning stuff
Are lovely and have chats with the residents there always something to do for the residents.even the lady who dose the game is very friendly and she encourages everyone to join in the activity .the
management are doing a great job always there to help or listen to us and they cart help they will redirect you to some one who can . If i could give more that 5 stars I would. The home is spotless. Even with work being done.
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Review from Philip G (Son of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been in Oakbank a few week but care mum is receiving is excellent mum had been in another care home for 4 year then went into hospital. We the we decided to look for a new carehome because mum wastn being looked after proporly. We have found mums care at Oakbank excellent. I havent ticked
the activities because mum asnt used this service so couldnt pass comment.
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Review from Maureen W (Wife of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home very pleasant and caring.
My husband is well cared for and the best is done for all his needs. He takes a lot of looking after and the staff really are there for him.
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Review from Lynn B (Daughter of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have scored the management as poor, since they have taken over, we have had no contact with them, they do not have a visible presence. So do not communicate with residents or visitors. Also the catering staff do not offer alternative meals, if what is on offer is not suitable for the residents, my
mother informed me she went without lunch one day as it was something she could not eat. This would not have happened with the previous management, alternatives should always be available.
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Review from Gillian D (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how excellent this care home is, the staff go above and beyond, nothing is too much trouble for them. They all always have a smile on their face and always have time to answer your questions, even to say good morning and have a good day. They join in with activities and make if fun
and happy for the residents. Such a wonderful lovely place. I would highly recommend it.
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Review from Elaine S (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff members go above and beyond to help my mam.
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Review from Violet T (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always friendly and get a lot of support. Oakbank is very good.
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Review from William W (Son of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are absolutely first class in all cases. I can't praise them enough!
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Review from Lindsay S (Sister of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is well cared for. All the staff are friendly and helpful.
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Review from K N (Daughter of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Seems like a nice home. I've only been here twice so far. Very friendly and helpful staff. Respectful of my mum. Thank you.
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Review from D S (Niece of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are so nice and polite. Senior care is so polite, and helpful and always sorts out any problem that needs to be dealt with. Cannot fault anything at this present time.
Reply from Elaine Greig, Home Admin at Oakbank Care Home

Thank you for your kind words, it's good to hear that the staff's hard work is appreciated - Oakbank Team.

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Review from M D (Grandson of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Outbank are outstanding, they go out of their way to aid and assist my Grandad in his daily care. Their care goes beyond the tasks of a job in which they work. My Grandad is their friend. On my Grandparent's wedding anniversary, all the residents were gathered in the lounge for a surprise
party! - Amazing care!
Reply from Elaine Greig, Home Admin at Oakbank Care Home

Thank you for your very kind words about the staff, and we are glad to help and would love to celebrate anytime as he is a part of Our Oakbank Family.

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Review from W S (Sister of Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our sister has not been in Oakbank for long, but we are very happy and pleased with her care. The staff are nice and pleasant. We are happy she is in this care home and think she will benefit from it.
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Review from Simon D (Son of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel like my dad is being treated very well and is given all of the care and attention he requires.
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Review from I H (Son of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The ratings whilst all the same have all been carefully considered and scored as viewed. All staff we have had contact with have been ultra professional, caring and always happy to tell us how my father is managing. Recent improvements in my dad's manner have been incredible. The staff deserve enormous
credit for this improvement. It's with great appreciation that I am happy to recommend Oakbank.
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Review from John D (Friend of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Based on a first visit, everything here appeared to be satisfactory.
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Review from Betty F (Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakbank is fantastic. The staff are wonderful and friendly. My room number 6 is so smart, the walls are a lovely colour and my bed has lovely bedding and so comfortable. I'm 87 in August. I have no problems with the food. Also, the visitors are made to feel welcome.
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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Oakbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Oakbank Care Home is calculated as follows: ( (284 Excellents x 5) + (93 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 392 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakbank Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Kelly

Kelly Green

Job Title: Residential Care Manager Joined: 2007

My name is Kelly Green, and I have dedicated over 22 years of my life to the care profession—a journey driven by a deep passion for supporting others. From the very beginning, I knew that working in care was more than just a job for me; it was a calling. Over the years, I’ve grown in experience, compassion, and leadership, and today I proudly serve as the Residential Manager at Unity Homes.


I joined Unity Homes 8 years ago as a Senior Care Assistant. Through hard work, continuous learning, and the support of an incredible team, I progressed to Deputy Manager and eventually into my current role.


Every day in this field brings new challenges and meaningful moments, and I truly believe in the power of teamwork to overcome obstacles and deliver exceptional care. For me, person-centred care is at the heart of everything we do, ensuring that each resident is treated with dignity, respect, and personalised support.


Leading with empathy and dedication, I strive to create a warm, professional environment where both staff and residents can thrive.

Geethu

Geethu Baby

Job Title: Nursing Care Manager Joined: 2023

My name is Geethu, and I began my career in healthcare after completing a Bachelor of Nursing degree from Mahatma Gandhi University. Since 2014, I’ve had the opportunity to work in various nursing roles that have helped me grow both professionally and personally. I started as a Theatre Nurse, where I built a strong clinical foundation and developed a deep appreciation for teamwork and patient-centred care. My journey continued through positions as a Staff Nurse, Deputy Ward Manager, and eventually, Ward Manager at North Manchester General Hospital, where I led the Trauma Orthopaedic Ward with pride and purpose.


Over the years, I’ve become passionate about leading with compassion, supporting staff, and delivering the highest quality care. I enjoy mentoring junior nurses, solving problems, and driving improvements through initiatives like LEEL (Listening, Exploring, Enabling, Leading). My strengths include leadership, team coordination, clinical excellence, and clear communication. As I now step into the next chapter of my career in a Nurse Manager role at Oak Bank, I’m excited to bring my experience, dedication, and love for nursing into a role where I can continue making a meaningful difference.

Frequently Asked Questions about Oakbank Care Home

What types of Care is Oakbank Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakbank Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Oakbank Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oakbank Care Home to the centre of Manchester?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakbank Care Home to verify any information. View our terms and conditions. Oakbank Care Home has an Enhanced Service - more info.