Oakbank Care Home

I am truly grateful to the care and kindness to my stepbrother received in your care. It's wonderful to see him as valued, make him feel safe. Such a good place with great comfort.

I cannot complain about anything in Oakbank. The staff are brilliant.

staff are amazing manager is very professional

Mum is very settled here and has made new friends. Mum has had her room decorated to her own taste and has personalised it with her own belongings. All the staff are lovely, friendly and always approachable. They are very caring and any issues are dealt with straight away. The Management are a great team who work hard to support residents, family and staff. The home is very clean and welcoming. There are regular activities during the week and other activities and special events on through out the year. Mum particularly likes it when any singers come in and it's nice to see her singing along. There is a lovely garden to sit in when the weather is nice.

My experience with Oakbank Care Home is they are outstanding in every way. From management to staff. My mum has been in a care home before but Oakbank blows that one out of the water. Everybody who works at Oakbank are all very professional in what they do. Thank you all very much.

Oakbank staff were so lovely and friendly. They looked after my mother for 6 weeks after my brother had an operation. It was only the second time my mother had to stay in a nursing home and she was upset and confused (dementia) she soon settled in and made friends, she loved the activities and felt safe, thanks to the amazing staff. The meals and snacks are tasty. The home also arranged doctor's appointments for an ongoing medical condition and kept us informed. Highly recommend.

Every need is met here if we ask for anything it is there, or all sorted. Nothing is too much trouble for anyone, they go over and above board, more than they need to. Absolutely amazing place, so pleased I picked Oakbank. I would 100% recommend this home for a loved one.

We are very happy with the care and support she gets in Oakbank Care home.

My grandma stayed at Oakbank Care Home for two weeks of respite care, and the experience was extremely positive for both her and our family. The staff were outstanding - kind, empathetic, and genuinely compassionate in the way they cared for her. She was treated with dignity and warmth at all times, which gave us enormous reassurance.

The care home itself is exceptionally well run, with clear organisation and a calm, supportive atmosphere throughout. This experience was particularly meaningful for us as it followed a very poor experience with a previous provider, and the contrast could not have been greater.

We are incredibly grateful to the whole team for the care they provided and cannot recommend Oakbank highly enough.

Two of my brothers were residents there one still there. I say its the best.

My sister was only in Oakbank for a short time but during that time she felt at home, with an excellent staff and management team who were there to support her at all times.

Are lovely and have chats with the residents there always something to do for the residents.even the lady who dose the game is very friendly and she encourages everyone to join in the activity .the management are doing a great job always there to help or listen to us and they cart help they will redirect you to some one who can . If i could give more that 5 stars I would. The home is spotless. Even with work being done.

Mum has only been in Oakbank a few week but care mum is receiving is excellent mum had been in another care home for 4 year then went into hospital. We the we decided to look for a new carehome because mum wastn being looked after proporly. We have found mums care at Oakbank excellent. I havent ticked the activities because mum asnt used this service so couldnt pass comment.

I have scored the management as poor, since they have taken over, we have had no contact with them, they do not have a visible presence. So do not communicate with residents or visitors. Also the catering staff do not offer alternative meals, if what is on offer is not suitable for the residents, my mother informed me she went without lunch one day as it was something she could not eat. This would not have happened with the previous management, alternatives should always be available.

My husband is well cared for and the best is done for all his needs. He takes a lot of looking after and the staff really are there for him.

I cannot express how excellent this care home is, the staff go above and beyond, nothing is too much trouble for them. They all always have a smile on their face and always have time to answer your questions, even to say good morning and have a good day. They join in with activities and make if fun and happy for the residents. Such a wonderful lovely place. I would highly recommend it.

All staff members go above and beyond to help my mam.

Staff always friendly and get a lot of support. Oakbank is very good.

My sister is well cared for. All the staff are friendly and helpful.

Seems like a nice home. I've only been here twice so far. Very friendly and helpful staff. Respectful of my mum. Thank you.