Care Homes Owned by Unity Homes Ltd

I felt that M had received a high level of care, maintaining his dignity.

My overall opinion of this care home is very favourable. My husband John always seems content and well cared for. I would still prefer there to be more outside space for fresh air etc. but maybe this can be a project for the future! I find the staff to be caring and always ready to greet visitors (and residents) with a smile. The food here always seems to be nourishing but maybe some additional fruit would be welcome. There is always a nice atmosphere.

Looked after very good

Mostly my experience is very positive - the staff are very, friendly and helpful

Would highly recommend.

Mum very happy

Well done Highgrove House.

They're good at look after the resident (Gina). It's always clear and tidy, and they clear her room and change her bed. My mum eats more than she did when lived on her own, wish is a good from my point of view. They do activities with the residents.

Excellant care home, all staff are so lovely, go the extra mile and nothing is ever too much. Activities are really great, great variety, always keep residents entertained. Manager is so lovely, very friendly and approachable. Carers and staff (nurses, cleaners, cooks, chef, receptionist all work so very hard in my opinion, making relatives very welcome & Buddy :)

My mother has been in Castle Grange for nearly 3 years now. She cannot walk and is mostly cared for in bed. I could not wish for a better care home. The staff are all so friendly and caring - my mother has a lot of health problems - they make sure that she has immediate attention as soon as any problem arises. The home is spotlessly clean and the food is excellent as is the personal care that my mother receives. The staff really very obviously care about the residents and make time to chat to them all even when they are busy. They also work hard to provide stimulating activities for the residents - my mother (who loved animals) was even visited by a horse. Thank you so much Castle Grange staff!

I am more than happy for my husband to be at Castle Grange Care Home. The staff our so kind & caring nothing is too much for them, the residents our looked after, wonderful, Castle Grangeis lovely & clean, I am more than pleased also thank full that Patrick is being looked after by the wonderful staff at Castle Grange, I am more than happy & thank God for the wonder care, may God bless them all.

In my words all the staff are so nice, and interact with residents/chatting/engaging activities with them.

My mum came to Bluebell Court from an NHS Mental Hospital 3 years ago and we were naturally worried at first but throughout, the care she has received has been first class. She came with complex needs which have changed throughout her stay and at every stage the team at the home have been fantastic, always approachable and willing to listen to any concerns or special requests the family have had. And there has been lots of special requests! Most importantly for me is how everyone treats my mum as a person and not a patient or room number and consistently put her needs first and spend time with her. They are also fantastic advocates for her best needs, including with outside agencies and they are really good with my dad who visits virtually every day, I love how everyone asks about him when I come to visit! Knowing that my mum is being well looked after with the team at Bluebell really puts my mind at rest, something that I can't put a price on.

Since my mums been in here we very happy with the service, they are very good with the way they treat and handle her, they have a lot of time, care and respect for her, they always make us as family feel welcome and overall are great people. Couldnt ask for a better home

First time visiting my mum in the care home (Willows). Really impressed with the care and support. Staff are kind, professional, compassionate, but also ensure that Mum's treated as an individual. Staff approacahble and environment warm, clean, including Mum's personal space (bedroom). What a lovely group of staff. Thank you to the whole team for all you're doing for my mum.

Management and staff make you very welcome and courtesy when you visit, visiting hours are excellant.

My Mother is well looked after. Whenever I visit she is always happy and well dressed. They way looked after her the staff here I could not looked after. I will recommend this care home for anybody. Management is here always to help and support.

After everything our family has been through, knowing Dad is safe, comfortable and genuinely cared for is priceless. We cannot thank the whole team enough for what they have done for Dad and our family.

My dad appears happy and settled here .The staff ensure that he is well looked after and his needs are met meaning that he is less agitated and calmer. They ensure any queries are addressed in a speedy manner so I have confidence that are looking after him very well .The staff are all very kind and considerate and are pleasant to him and me and i know advocate for him when I 'm not here.

The care for my dad has been incredible. He is well looked after, his personal hygiene is good, he is treated with dignity and respect, he always looks well presentable. It is lovely to see how well the staff here engage with my dad, they are patient and we trust them to look after him.