
My brother and I are very impressed by the standard of care and attention to detailSusan W(Daughter of Resident/Service User)

Highgrove is very homely caring and friendly. Lovely staff. I am very happyIrene D(Wife of Resident/Service User)

This is an amazing care home with staff that actually care.Jonathan L(Husband of Resident/Service User)

My brother and I are very impressed by the standard of care and attention to detailSusan W(Daughter of Resident/Service User)

Highgrove is very homely caring and friendly. Lovely staff. I am very happyIrene D(Wife of Resident/Service User)

This is an amazing care home with staff that actually care.Jonathan L(Husband of Resident/Service User)

Highgrove House Care Home in Chorley is a warm and welcoming home providing general residential and dementia care. With 43 bedrooms, the home offers a comfortable environment where residents are treated with dignity, respect and kindness.
The dedicated care team takes time to understand each resident as an individual, including their interests, routines, preferences and life experiences. Highgrove House follows a person-centred approach, providing support that respects individuality while promoting independence...
Highgrove House Care Home in Chorley is a warm and welcoming home providing general residential and dementia care. With 43 bedrooms, the home offers a comfortable environment where residents are treated with dignity, respect and kindness.
The dedicated care team takes time to understand each resident as an individual, including their interests, routines, preferences and life experiences. Highgrove House follows a person-centred approach, providing support that respects individuality while promoting independence and wellbeing.
For residents requiring general residential care, the team provides assistance with everyday living while encouraging people to maintain their interests, routines and relationships. Residential dementia care focuses on consistency, familiar routines and personalised support, helping residents feel comfortable and settled.
Residents are encouraged to make their rooms feel like home with photographs, treasured possessions and familiar belongings. Comfortable communal areas provide opportunities to relax, socialise with friends and family, or enjoy quiet time.
Life at Highgrove House includes a varied programme of activities designed to encourage social connection, mental stimulation and enjoyment. Residents can enjoy arts and crafts, gardening, gentle exercise, quizzes, music, films, games and pamper sessions, with activities adapted to individual interests and abilities.
The catering team provides nutritious meals and familiar favourites, taking individual tastes and dietary requirements into consideration. Mealtimes offer opportunities for good food, conversation and companionship.
Located in Chorley, Highgrove House provides a welcoming community where residents can maintain meaningful relationships and enjoy everyday life. The dedicated team provides personalised support in a caring environment where every resident is known, valued and encouraged to enjoy life their way.
Care Provided by Highgrove House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
All Fees are Fully Inclusive however Toiletries, Podiatry, Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Highgrove House for full pricing details and T&Cs.
Contact Highgrove House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Unity Homes Ltd
- Private Owned
Person in charge
- Pauline Bateman (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (43)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Highgrove House welcomes visitors to the home and operates an open door policy.
Parking
- Highgrove House has a large secure car park at the front entrance. There is also easy access for wheelchair users.
Highgrove House Reviews (37)
Highgrove House has a Review Score of 9.3 (9.290) out of 10, based on 8 reviews in the last 2 years.
Over all time Highgrove House has 37 reviews.
A very clean, well-organised place with kind and capable carers. My brother and I are very impressed by the standard of care and attention to detail, which makes such a difference in a situation that is difficult for any family to go through.
A very clean, well-organised place with kind and capable carers. My brother and I are very impressed by the standard of care and attention to detail, which makes such a difference in a situation that is difficult for any family to go through.
Such a lovely feeling in Highgrove House, I only have experience from downstairs but almost always a happy atmosphere, if I have any concerns, they are always received in a positive manner. Thank you to the management and staff for their commitment to their residents.
Such a lovely feeling in Highgrove House, I only have experience from downstairs but almost always a happy atmosphere, if I have any concerns, they are always received in a positive manner. Thank you to the management and staff for their commitment to their residents.
Mum is relatively new to the home but the care she has received in the Time that she has been in has been brilliant , the staff are really kind and helpful and have done their best to help mum while she has been here.
Mum is relatively new to the home but the care she has received in the Time that she has been in has been brilliant , the staff are really kind and helpful and have done their best to help mum while she has been here.
Thank you to Highgrove House for a fabulous celebration of mum's 100th birthday. The day was filled with so much joy, love and care, and I could not have wished for a better tribute. All of the Highgrove staff made a huge effort to make her day special, so a heart felt thank you to all of you. Mum...
Thank you to Highgrove House for a fabulous celebration of mum's 100th birthday. The day was filled with so much joy, love and care, and I could not have wished for a better tribute. All of the Highgrove staff made a huge effort to make her day special, so a heart felt thank you to all of you. Mum had such a wonderful time, and thoroughly enjoyed the moment.
My mother was a resident until passing in late December 2024. The level of care she received whilst a resident was more than we could have wished for. She was happy there and we cannot thank all the staff at highgrove enough.
My mother was a resident until passing in late December 2024. The level of care she received whilst a resident was more than we could have wished for. She was happy there and we cannot thank all the staff at highgrove enough.
Thank you for your kind words, it was out pleasure,
Overall the care home is very competent at looking after my Mum who has dementia. The carers are very therapeutic in the way they care not just for my Mum but the other residents in the home. The manager and her staff are always approachable and do their best to accommodate all of my mums and my...
Overall the care home is very competent at looking after my Mum who has dementia. The carers are very therapeutic in the way they care not just for my Mum but the other residents in the home. The manager and her staff are always approachable and do their best to accommodate all of my mums and my families needs. My Dad and brother are able to go in at meal times to assist my Mum. I know this has helped them to cope with the transition of my Mum into the home and this has helped them to cope especially my Dad who is 86 and wanted very much to keep her at home. I feel better as her daughter also know all her health and hygiene needs are being met and how she has settled into the home speaks volumes about the care home. It may not be the poshest of homes however its not about looks its about all the other important points I have made. Thanks to every member of staff on behalf of myself and my family for looking after my mum
Our Mum was in Highgrove House for 18 months until she passed away and we cannot thank all the staff enough for the help given to her. All the staff are kind and caring and always found the time to talk and answer any questions. Mum soon settled in and said many times how well she was being looked...
Our Mum was in Highgrove House for 18 months until she passed away and we cannot thank all the staff enough for the help given to her. All the staff are kind and caring and always found the time to talk and answer any questions. Mum soon settled in and said many times how well she was being looked after. Thank you to all staff.
Highgrove is very homely caring and friendly. Lovely staff. I am very happy with his care and wellbeing.
Highgrove is very homely caring and friendly. Lovely staff. I am very happy with his care and wellbeing.
This is an amazing care home with staff that actually care.
This is an amazing care home with staff that actually care.
This is a fantastic place both my mum and dad have been in here 5-star care, and 5-star food. Ok it is a little dated but I would rather have the above than a beautiful building and neglect which both my wife's father and nana encountered.
This is a fantastic place both my mum and dad have been in here 5-star care, and 5-star food. Ok it is a little dated but I would rather have the above than a beautiful building and neglect which both my wife's father and nana encountered.
My wife has been at Highgrove House for four months. She now appears to be settling in and seems content. She has received excellent care. I have been well informed of incidents that have occurred. The staff are understanding and caring. All staff are excellent. Noted that the home is warm and kept...
My wife has been at Highgrove House for four months. She now appears to be settling in and seems content. She has received excellent care. I have been well informed of incidents that have occurred. The staff are understanding and caring. All staff are excellent. Noted that the home is warm and kept very clean. Personally, she is well cared for, with changes of clothing and bedding at least once a day. Having stayed for Christmas lunch, I can say that the food is excellent.
I have found the staff to be kind to my mum. They try to meet her needs and they are friendly towards her. She is settled there.
I have found the staff to be kind to my mum. They try to meet her needs and they are friendly towards her. She is settled there.
Thank you for taking the time to complete a review and we are very happy to hear that you are very happy with the care provided at Highgrove House Care Home by our Care Team.
The staff made me very welcome and behave very sensitively and professionally.
I am so happy my cousin is in your care.
The staff made me very welcome and behave very sensitively and professionally.
I am so happy my cousin is in your care.
Thank you for taking the time to complete a review and we are very happy to hear that you are very happy with the care provided at Highgrove House Care Home by our care team.
My sister and I have been very pleased with the care our mother receives at Highgrove House. She is always clean, dressed in clothes that we know are hers and I observe how the staff ensure that she receives regular drinks. I have also seen some of the activities that are provided for the...
My sister and I have been very pleased with the care our mother receives at Highgrove House. She is always clean, dressed in clothes that we know are hers and I observe how the staff ensure that she receives regular drinks. I have also seen some of the activities that are provided for the residents. The staff interacted with us regarding our mother's care.
My husband has settled comfortably thanks to the loving care of the staff.
My husband has settled comfortably thanks to the loving care of the staff.
My gran was a resident at Highgrove House for over 3 years until she sadly passed away, she was well cared for, she loved the staff, genuine care and compassion shown, excellent support from management and all staff.
My gran was a resident at Highgrove House for over 3 years until she sadly passed away, she was well cared for, she loved the staff, genuine care and compassion shown, excellent support from management and all staff.
My mother has lived in Highgrove House for the past two years and for the most part, appeared happy and well. However, over the past few months, a number of serious health and safety issues have left me no alternative but to place her in another care home.
My mother has lived in Highgrove House for the past two years and for the most part, appeared happy and well. However, over the past few months, a number of serious health and safety issues have left me no alternative but to place her in another care home.
Mum has been at this home for nine years until just recently, she died peacefully at the end of October. I am her only child and Mum was a widow, and I live in Australia. The home has been excellent in providing care for Mum. The communication between the home and ourselves has been wonderful. The...
Mum has been at this home for nine years until just recently, she died peacefully at the end of October. I am her only child and Mum was a widow, and I live in Australia. The home has been excellent in providing care for Mum. The communication between the home and ourselves has been wonderful. The care the staff have provided for Mum and us has been outstanding! We are going to miss Mum and everyone at Highgrove House.
My friend has been a resident for about five years. He is well looked after and the staff are very nice. He has settled in well.
My friend has been a resident for about five years. He is well looked after and the staff are very nice. He has settled in well.
Thank you for your review we really appreciate your feedback.
My mum and dad moved in around December 2020 - the manager and the staff go above and beyond 'EVERY' time. Yes, the home is not set in the countryside but I would choose the quality of the care home time and time again over a nice view! Staff are 5 Stars.
My mum and dad moved in around December 2020 - the manager and the staff go above and beyond 'EVERY' time. Yes, the home is not set in the countryside but I would choose the quality of the care home time and time again over a nice view! Staff are 5 Stars.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 10 Mar 2026
Mavis family gave all the staff praise after Mavis 100th birthday party
- 10 Mar 2026
Mavis family gave all the staff praise after Mavis 100th birthday party
There are no upcoming events for Highgrove House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highgrove House.
Accreditations
There are no accreditations posted yet for Highgrove House.
Meet the Team (2)

Polly Bateman is the dedicated Care Home Manager at Highgrove House, bringing many years of experience in care and mental health, along with a...
Polly Bateman is the dedicated Care Home Manager at Highgrove House, bringing many years of experience in care and mental health, along with a genuine passion for helping people feel happy, safe and valued.
For Polly, being a care home manager is about much more than overseeing the day-to-day running of the home. She believes in getting to know each resident as an individual — understanding their life story, interests, preferences and what is important to them. Her warm and person-centred approach helps create a home where residents can feel comfortable, respected and truly themselves.
Polly is particularly passionate about creating a welcoming environment where residents and their families feel listened to and supported. She understands that choosing a care home is a big decision, and she strives to make Highgrove House a place where families can have confidence that their loved ones are receiving compassionate, personalised care.
Supporting her team is equally important to Polly. She enjoys getting to know her staff, sharing her experience and helping them develop the confidence and skills to provide the very best care. She believes that a happy, supported team creates a happier environment for everyone who lives and works at Highgrove House.
Polly is proud to be part of the Highgrove House community and is always looking for ways to make the home an even better place to live. Above all, she wants every resident to feel that Highgrove House is not simply a place where they receive care, but a place they can truly call home.

Sithara is a dedicated Team Leader at Highgrove House, bringing valuable healthcare experience and clinical knowledge from her nursing background in...
Sithara is a dedicated Team Leader at Highgrove House, bringing valuable healthcare experience and clinical knowledge from her nursing background in India. Her passion for caring for others is at the heart of everything she does, and she is committed to ensuring residents receive compassionate, respectful and person-centred support.
Sithara takes the time to understand each resident as an individual, recognising the importance of dignity, choice and independence in everyday care. She works closely with residents, families and colleagues to help create a warm, safe and supportive environment where everyone feels valued and listened to.
As a Team Leader, Sithara enjoys supporting and encouraging her colleagues, sharing her knowledge and helping the team maintain high standards of care. Her nursing experience provides valuable clinical insight, while her approachable and caring nature makes her a trusted member of the team.
Frequently Asked Questions about Highgrove House
What types of Care is Highgrove House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Highgrove House have?
There are 43 Single Rooms.
What are the Facilities & Services at Highgrove House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
How far is Highgrove House to the centre of Chorley?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highgrove House to verify any information. View our terms and conditions. Highgrove House has an Enhanced Service -what an Enhanced Service includes.