Oakbank Care Home

Oakbank, off Rochdale Road, Harpurhey, Manchester M9 5YA
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9.7 89 Reviews
  • Oakbank Care Home, Manchester
Oakbank Care Home is a comfortable facility, staffed by a qualified team who respect the personal rights and privacy of each individual while adhering to recognised care methods and current regulatory practice.

Versatile care forms include provision for residential and nursing needs, with the team also experienced in the challenges of dementia care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1100
  • Self-Funded Nursing Care: £1000 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1100
  • RESPITE Self-Funded Nursing Care: £1000 – £1100

Our fees are based on dependency levels and therefore may alter, please feel free to contact the home to discuss further.

These prices are only a guideline, please contact Oakbank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sindu Saju (Manager)

Local Authority / Social Services

Admission Criteria

  • admission after assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome, please respect protected meal times 12:30 till 1:30 and 4:30 till 5 :30

Parking

  • parking outside the building

Oakbank Care Home Reviews (89)

9.7

Oakbank Care Home has a Review Score of 9.7 (9.681) out of 10, based on 33 reviews in the last 2 years.
Over all time Oakbank Care Home has 89 reviews.

Overall Experience
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Date Published
  • 89
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Reviewer Connection to Oakbank Care Home
  • 28
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Total of 89, showing 41-60
Review from Anne Marie B (Niece of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is very well cared for and the staff are lovely and helpful.
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Review from Mai S (Daughter of Resident) published on 14 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff and very happy with the care provided.
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Review from C S (Son of Resident) published on 21 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to our father in his time at Oakbank Care Home for us was appreciated, especially in his final days.
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Review from L B (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is clean, the staff are friendly. My father is always presentable when you visit. Due to lockdown this past 18 months, I cannot comment on everything, but I am satisfied with the care home.
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Review from Rita Q (Daughter of Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was discharged from hospital to this care home and was treated with kindness and dignity and care at all times. Staff were happy for us to call, day or night for updates when unable to visit due to Covid-19. Staff went out of their way to involve us at every stage and kept in constant communication.
They were all very lovely and dad felt happy, secure and settled during his time here. Thank you to all involved.
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Review from J J (Brother of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all excellent and do a great job.
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Review from Paul W (Son of Resident) published on 3 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff and management at Oakbank very caring and helpful especially during the recent "lockdown" due to the Coronavirus outbreak. They have done an excellent job before and throughout the crisis.
Reply from Jagjit Sandher, Operations Director at Oakbank Care Home

Thank you for your review Paul and your kind words. Our staff are working very hard especially during the outbreak.

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Review from G A (Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Highly frustrating but it is probably up to myself to grin and bare it. A good life lesson if nothing else.
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Review from L T (Son of Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Could do with more board games, jigsaws etc.
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Review from R B (Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff look after me with dignity and care.
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Review from Gordon S (Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I found the place to live extremely comfortable.
All the staff looked after me well.
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Review from Sylvia S (Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoy doing activities and going out with family.
The staff are nice and friendly.
I enjoy living here.
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Review from L P (Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are good.
I like going out every Wednesday, and I enjoy the activities.
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Review from P W (Son of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was initially a concern to have to put my father in care. But we were very lucky to find Oakbank for my father's care. They are second to none, they are so caring and thoughtful. I am so reassured at all times that he is being looked after, probably better than we could have ourselves.
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Review from Alexander F (Son of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Oakbank are very good and attend to the patients to the best of their abilities. Would recommend to anyone who has elderly relatives or friends.
Reply from Jagjit Sandher, Operations Director at Oakbank Care Home

Thank you for your review, very nice comments regarding the care staff and your rating scores.

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Review from D H (Son of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in Oakbank for two weeks. He was cared for extremely well by the staff and carers in the home. I would have no hesitation in asking could he stay there again if needed for respite.
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Review from L S (Granddaughter of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that has been to a good standard. Staff are friendly. Food is of a good quality and never to much trouble if you prefer something different to what is on offer.
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Review from Katerina F (Resident) assisted by family/friend published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have been in the care home a few weeks and I am getting used to the new surroundings and the staff, who help as much as they can. It's very different to what I am used to as for many years, I was living on my own.
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Review from Adele M (Daughter of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always helpful and friendly they always put the residents needs first and are willing to keep family informed of anything and answer questions whenever needed.
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Review from Sue C (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had to go into a care home because we simply could not cope any more and it was for her own safety as she was falling a lot so needed 24-hour care. We chose Oakbank Care Home because it is in our area. We now have peace of mind, all staff are great. The only problem is her clothes even though
they are all named, they go missing, apart from that a brilliant care home.
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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Oakbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Oakbank Care Home is calculated as follows: ( (284 Excellents x 5) + (93 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 392 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakbank Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Kelly

Kelly Green

Job Title: Residential Care Manager Joined: 2007

My name is Kelly Green, and I have dedicated over 22 years of my life to the care profession—a journey driven by a deep passion for supporting others. From the very beginning, I knew that working in care was more than just a job for me; it was a calling. Over the years, I’ve grown in experience, compassion, and leadership, and today I proudly serve as the Residential Manager at Unity Homes.


I joined Unity Homes 8 years ago as a Senior Care Assistant. Through hard work, continuous learning, and the support of an incredible team, I progressed to Deputy Manager and eventually into my current role.


Every day in this field brings new challenges and meaningful moments, and I truly believe in the power of teamwork to overcome obstacles and deliver exceptional care. For me, person-centred care is at the heart of everything we do, ensuring that each resident is treated with dignity, respect, and personalised support.


Leading with empathy and dedication, I strive to create a warm, professional environment where both staff and residents can thrive.

Geethu

Geethu Baby

Job Title: Nursing Care Manager Joined: 2023

My name is Geethu, and I began my career in healthcare after completing a Bachelor of Nursing degree from Mahatma Gandhi University. Since 2014, I’ve had the opportunity to work in various nursing roles that have helped me grow both professionally and personally. I started as a Theatre Nurse, where I built a strong clinical foundation and developed a deep appreciation for teamwork and patient-centred care. My journey continued through positions as a Staff Nurse, Deputy Ward Manager, and eventually, Ward Manager at North Manchester General Hospital, where I led the Trauma Orthopaedic Ward with pride and purpose.


Over the years, I’ve become passionate about leading with compassion, supporting staff, and delivering the highest quality care. I enjoy mentoring junior nurses, solving problems, and driving improvements through initiatives like LEEL (Listening, Exploring, Enabling, Leading). My strengths include leadership, team coordination, clinical excellence, and clear communication. As I now step into the next chapter of my career in a Nurse Manager role at Oak Bank, I’m excited to bring my experience, dedication, and love for nursing into a role where I can continue making a meaningful difference.

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