Submit a Review for The Willows Care Home
1 Murray Street, Higher Broughton, Salford, M7 2DX
View Full Details of The Willows Care HomeLatest Reviews for The Willows Care Home
26 June 2025
Staff are caring and wonderful angels, mum is kept clean, happy and valued. Her room is lovely and kept very clean. Could not be more happy with her fantastic care.
19 June 2025
I like the way the home is run, it is clean and the staff are always on hand for any queries and they have a lot of patience with the residents. My husband has been at the Willows for two years, he looks on it as his home, it makes me happy to see him so content.
19 June 2025
The Willows Care Home is overall very good, the staff are friendly and always on hand. If and when you need them and always keep you up to date with things going on. Thanks to all the staff for making The Willows a safe and welcoming place for our Dad.
19 June 2025
Nothing is too much for the staff; they go above and beyond for the residents.
02 June 2025
My grandma receives wonderful care here. We know she is safe and cared for. The staff are so friendly and wonderful. We love it.
29 May 2025
My mother has been a resident at the Willows Care since only 2024. I am very happy with the care and attention which she has been getting over the last 10 months or so. The staff are very attentive to her health angle requirements and are very quick to notify me if any change should occur to her.
09 May 2025
Facilities are excellent for the purpose. Staff are outstanding and level of care and attention is superb. Management/admin runs the place extremely well.
23 April 2025
The staff at The Willows have been welcoming, friendly and helpful. My brother seems to have settled in well. He is happy and content, the care he receives is excellent and I'm kept informed about his progress. I see him every week and I'm happy he is in good hands.
23 January 2025
My dad is a resident there. Staff and management team are lovely and very hard workers. My dad is very clean, his room is very clean to0, he's very happy there too, everyone goes above and beyond. Food is lovely too.
22 January 2025
What a lovely run-up to the festive season. The Xmas decorations were an absolute delight. The entertainment for the residents, families, and friends was wonderful with lots of fun. The busy staff always make time for a friendly smile and chat. I feel confident my brother is well looked after and I enjoy my visits. Credit to all.
21 January 2025
Excellent care home all treated like family, staff are wonderful, very caring, very helpful, such lovely people. Food fantastic, everything spot on. We as a family were worried about dad but he loves it there staff keep them occupied at all times, always something going on, couldn't ask for better place for him to be. Fabulous your'e all angels, thank you so much for your excellent love and care.
20 January 2025
My Mum is well cared for at The Willows Care Home. Her dementia and all her needs are cared for by all the lovely staff. The Manager, admin, carers, cook, cleaners, and activities staff are all amazing, very helpful and caring. If there's a problem, I'm informed of it straight away. The home is spotless. They have regular Relatives meetings and we can discuss anything and can get to meet other families. The food is lovely. They have entertainment on regularly and make sure everyone is happy and content. They dress up and make sure we all have fun. They have a hairdresser who's there frequently too. No complaints. Family are happy with her care. Thank you so much. Keep up the good work.
20 January 2025
My Dad has been a resident at The Willows Care Home for over 3 years and I can honestly say, as a family, we couldn't have asked for better. From the managers to the cleaners, everyone is so welcoming and friendly. The home is always immaculate and the care they give to our Dad is outstanding. The staff genuinely care for the residents and treat our Dad like he is their own. We have never had any concerns about the welfare of our Dad and going from being his main carers, to his children again, has been life-changing.
20 November 2024
The staff are very nice, helpful and friendly. From walking in the door they are very pleasant. Dad is bedridden, they look after him very well and have serviced his needs. The nursing staff explain everything to us and even phone us when necessary. The home is clean and Dad is kept clean and tidy.
12 October 2023
I have always been made to feel very welcome and very comfortable by the staff. I am very satisfied with the care given to my uncle and he is very happy here.
04 October 2023
The staff at the Willows are caring and diligent they work had to meet my dad's demanding care needs. Overall I am happy with the care that my dad receives.
03 October 2023
My mother has regular respite at The Willows. The management and staff are always so lovely and will do anything for you. My mother has excellent care when she stays at the home. They care for her every need and they always keep me informed of any issues. My mother always looks in excellent health when I pick her up.
03 October 2023
Wonderful lovely staff. Very helpful and they look after my husband very well. I've no complaints so far.
17 April 2023
Great home and staff. Pity about gaining access to someone to get out to exit.
05 April 2023
Generally a very good experience. Our experience of facilities at the home is limited as we only get to see a small number of rooms during visits. Access to management is good and response times are prompt and the staff are friendly and welcoming.
Latest Reviews for The Willows Care Home
26 June 2025
Staff are caring and wonderful angels, mum is kept clean, happy and valued. Her room is lovely and kept very clean. Could not be more happy with her fantastic care.
19 June 2025
I like the way the home is run, it is clean and the staff are always on hand for any queries and they have a lot of patience with the residents. My husband has been at the Willows for two years, he looks on it as his home, it makes me happy to see him so content.
19 June 2025
The Willows Care Home is overall very good, the staff are friendly and always on hand. If and when you need them and always keep you up to date with things going on. Thanks to all the staff for making The Willows a safe and welcoming place for our Dad.
19 June 2025
Nothing is too much for the staff; they go above and beyond for the residents.
02 June 2025
My grandma receives wonderful care here. We know she is safe and cared for. The staff are so friendly and wonderful. We love it.
29 May 2025
My mother has been a resident at the Willows Care since only 2024. I am very happy with the care and attention which she has been getting over the last 10 months or so. The staff are very attentive to her health angle requirements and are very quick to notify me if any change should occur to her.
09 May 2025
Facilities are excellent for the purpose. Staff are outstanding and level of care and attention is superb. Management/admin runs the place extremely well.
23 April 2025
The staff at The Willows have been welcoming, friendly and helpful. My brother seems to have settled in well. He is happy and content, the care he receives is excellent and I'm kept informed about his progress. I see him every week and I'm happy he is in good hands.
23 January 2025
My dad is a resident there. Staff and management team are lovely and very hard workers. My dad is very clean, his room is very clean to0, he's very happy there too, everyone goes above and beyond. Food is lovely too.
22 January 2025
What a lovely run-up to the festive season. The Xmas decorations were an absolute delight. The entertainment for the residents, families, and friends was wonderful with lots of fun. The busy staff always make time for a friendly smile and chat. I feel confident my brother is well looked after and I enjoy my visits. Credit to all.
21 January 2025
Excellent care home all treated like family, staff are wonderful, very caring, very helpful, such lovely people. Food fantastic, everything spot on. We as a family were worried about dad but he loves it there staff keep them occupied at all times, always something going on, couldn't ask for better place for him to be. Fabulous your'e all angels, thank you so much for your excellent love and care.
20 January 2025
My Mum is well cared for at The Willows Care Home. Her dementia and all her needs are cared for by all the lovely staff. The Manager, admin, carers, cook, cleaners, and activities staff are all amazing, very helpful and caring. If there's a problem, I'm informed of it straight away. The home is spotless. They have regular Relatives meetings and we can discuss anything and can get to meet other families. The food is lovely. They have entertainment on regularly and make sure everyone is happy and content. They dress up and make sure we all have fun. They have a hairdresser who's there frequently too. No complaints. Family are happy with her care. Thank you so much. Keep up the good work.
20 January 2025
My Dad has been a resident at The Willows Care Home for over 3 years and I can honestly say, as a family, we couldn't have asked for better. From the managers to the cleaners, everyone is so welcoming and friendly. The home is always immaculate and the care they give to our Dad is outstanding. The staff genuinely care for the residents and treat our Dad like he is their own. We have never had any concerns about the welfare of our Dad and going from being his main carers, to his children again, has been life-changing.
20 November 2024
The staff are very nice, helpful and friendly. From walking in the door they are very pleasant. Dad is bedridden, they look after him very well and have serviced his needs. The nursing staff explain everything to us and even phone us when necessary. The home is clean and Dad is kept clean and tidy.
12 October 2023
I have always been made to feel very welcome and very comfortable by the staff. I am very satisfied with the care given to my uncle and he is very happy here.
04 October 2023
The staff at the Willows are caring and diligent they work had to meet my dad's demanding care needs. Overall I am happy with the care that my dad receives.
03 October 2023
My mother has regular respite at The Willows. The management and staff are always so lovely and will do anything for you. My mother has excellent care when she stays at the home. They care for her every need and they always keep me informed of any issues. My mother always looks in excellent health when I pick her up.
03 October 2023
Wonderful lovely staff. Very helpful and they look after my husband very well. I've no complaints so far.
17 April 2023
Great home and staff. Pity about gaining access to someone to get out to exit.
05 April 2023
Generally a very good experience. Our experience of facilities at the home is limited as we only get to see a small number of rooms during visits. Access to management is good and response times are prompt and the staff are friendly and welcoming.