Submit a Review for Holly Bank Nursing Home
27 Park Road, Southport, PR9 9JL
View full details of Holly Bank Nursing HomeLatest Reviews for Holly Bank Nursing Home
08 May 2026
My husband came to Holly Bank Nursing Home after a spell in Southport Hospital. Holly Bank team/staff and management instantly made my husband feel welcome, safe and comfortable. My husband settled in well and is looked after very well by the Nursing and Care Team and I am pleased with the Managers
(Ruby and Tom) who have a lot of experience in the care sector. My husband has settled in well and is happy with his care. The staff always make me feel very welcome when I arrive to visit my husband and I feel a part of the Holly Bank family.
08 May 2026
Dad sadly only spent a week at Holly Bank Nursing Home but the love and care he received was second to none. The staff were amazing and nothing was too much trouble. We would like to thank everyone for their kindness and love.
We would highly recommend Holly Bank.
10 April 2026
I am politely looked after by the staff and all the staffs are brilliant. I am very satisfied with the care and nothing to complaint about. My wife and grandchildren visits me very often and they are pleased with the care I am getting. We had few occasions as Residents Concert where we all sang and
was amazing, Singer was invited and families were invited.
08 April 2026
Dad moved in to Holly Bank after his previous home couldn't care for him any more. From day one, the Holly Bank team made him feel instantly safe, comfortable, and at home.
The owners, Tom and Ruby, have a wealth of experience in the NHS and care sector through their careers, all of which you can
see they've brought into the home. The staff are equally experienced and have a wonderful bedside manner.
Wellbeing-wise, there are regular events and occasions organised, with entertainment, singers and food for families.
All in all, I feel very grateful that dad is at Holly Bank. I can see he's calm, content and feels loved. It's a joy to come and see him, and that's about as big a review as I can give. We all know there are tough times as our parents get older, but when I visit him I see him as my dad, and he sees me as his son. No stress, just nice time together.
20 March 2026
Absolutely outstanding care home my mum has been here over a year and the care they give is above and beyond , they also put events on with singers and food and invite all friends and families, the staff are all wonderful and very welcoming , I would thoroughly recommend this care home .
24 February 2026
My dad has been in hollybank care home for nearly 12 months.
When he arrived he was very poorly and on end of life care.
The care home team and there management have given my father the utmost respect care support and dignity.
He is a completely different man from when he arrived at hollybank the
care has been amazing..
My dad also enjoys the fun and entertainment the home provides.
Mum and the rest of our family thank the team and mangers for their fantastic support and care they provide for our dad .
29 January 2026
Absolutely excellent care home. My mum loves it here the staff the management and home cooked food everyday. Ruby & Tom since taking over have improved the home with reinvestment new flooring & decoration to name a few. It's a very homely feeling and the staff are like a second family to our mum.
Keep up the good work & thank you for
looking after our mum.
26 January 2026
I am very pleased with the care my mother continues to receive at Holly Bank. My Mum has vascular dementia and is sadly a long way along on this journey. She is virtually non-verbal and bed bound. The staff treat my Mum with the utmost respect, kindness and love. The Holly Bank team work like a
family and treat the residents as part of their family. This makes all the difference and helps me and my family deal with this dreadful condition. Any requests I have are dealt with promptly and efficiently. Ruby, the manager adopts an holistic approach to the care of each patient which is very refreshing and very much appreciated.
16 January 2026
My grandma has been at Hollybank for just over 12 months. During this time, she has had so much care and attention. The staff always go above and beyond for residents and visitors. Nothing is ever to much. They often have events for the residents and family's with singers and food which my grandma
throughly enjoys! My grandma feels part of the Hollybank family!
08 January 2026
This home is absolutely fantastic, the staff are friendly and stop what they are doing to make time to speak to us about our family member. The level of care and compassion is amazing and I belive my family member is treated with love and respect and feels she is part of the Holy Bank family now. I
honestly cant thank you all enough for helping my Aunty with all her care needs. Many thanks Robyn
02 January 2026
I would like to extend my sincere thanks to Holly Bank Care Home. My dear friend Susan was a resident there for a considerable time, and throughout her stay she was extremely well looked after and cared for.
It was a great comfort and pleasure to see her so happy, comfortable, and settled in such a
caring and friendly environment. Each visit made it clear that the staff's warmth, compassion, and dedication shine through in everything they do. The atmosphere at Holly Bank is one of genuine kindness, and it was wonderful to witness the depth of care provided to my friend.
I am truly grateful to all the team for the exceptional support and compassion they showed. Holly Bank is a place where residents are not only cared for but cherished, and that makes all the difference
Yours Sincerely Ian
18 December 2025
Very happy with the care my father is reciving, the staff are very professional and friendly , very welcoming to visitors ,in a pleasent well managed inviroment , my farther is very comfortable here and the family very much appreciate this.
11 November 2025
The staff and residents at Holly Bank have all been outstanding. Very friendly and attentive. Nothing was too much trouble for them at all! Im only sorry that our mum didnt get to stay for longer. A real gem of a place that deserves a lot of praise.
Thank you Holly Bank from the bottom of my heart.
19 September 2025
Ruby and all staff at Holly Bank Nursing Home are very special people, Residents are treated like family members and are looked after in a friendly but professional manner, they are very well cared for and nothing is too much trouble for the staff, the respect that they show the residents in both
caring and looking after them is so obvious, my Dad was there for just over three weeks in August with end of life Alzheimers and i watched the respect, care and dignity they showed him and also myself, even when he passed away they done everything, if you are looking for a nursing home for a loved one have no hesitation in choosing this very special nursing home, i had no concerns with this place only peace of mind.
23 July 2025
We found the care excellent . All the family and patient wishes were taken into consideration at all times. Manager and staff were very helpful all the time my family member was in the home. We would recommend them to family and friends. Due to warm family atmosphere and care.
24 March 2025
My mum has been living at Holly Bank Nursing Home for 5 weeks and she is so well cared for. The staff are super and all of them are so friendly and cheerful nothing is too much trouble, it has a very peaceful calm atmosphere as you enter, its like a little family and I know my mum is very happy
living there.
20 February 2025
Excellent care and attention provided by all members of staff. They are cheerful, helpful, and friendly and keep me informed of any issues arising, any appointments that my father attends, and anything that he requires from me or my family. Food is very good and every effort is made to assist with
feeding and drinking if required. Regular activities are arranged and family are encouraged and invited to attend. I have no hesitation in recommending Holly Bank Nursing Home.
20 January 2025
My father has been a resident for nearly a year now, and has a high level of care needs which they have attended to very well. Everyone had been very helpful and considerate. I would have no problem recommending Holly Bank Nursing home.
14 January 2025
My Mum has been a resident at Holly Bank Nursing Home for a number of years, however since the new team have taken over she has been moved to a much better room with a much improved view. Nothing is to much trouble for the team and my Mum is always well cared for and most importantly happy!
17 December 2024
Would like to thank the manager and all staff at Holly Bank for the care they provided to my father during his stay with them. They were excellent and the level of communication was brilliant, he really settled well and the team couldn't do enough to make him comfortable.
Thanks again.
Latest Reviews for Holly Bank Nursing Home
08 May 2026
My husband came to Holly Bank Nursing Home after a spell in Southport Hospital. Holly Bank team/staff and management instantly made my husband feel welcome, safe and comfortable. My husband settled in well and is looked after very well by the Nursing and Care Team and I am pleased with the Managers
(Ruby and Tom) who have a lot of experience in the care sector. My husband has settled in well and is happy with his care. The staff always make me feel very welcome when I arrive to visit my husband and I feel a part of the Holly Bank family.
08 May 2026
Dad sadly only spent a week at Holly Bank Nursing Home but the love and care he received was second to none. The staff were amazing and nothing was too much trouble. We would like to thank everyone for their kindness and love.
We would highly recommend Holly Bank.
10 April 2026
I am politely looked after by the staff and all the staffs are brilliant. I am very satisfied with the care and nothing to complaint about. My wife and grandchildren visits me very often and they are pleased with the care I am getting. We had few occasions as Residents Concert where we all sang and
was amazing, Singer was invited and families were invited.
08 April 2026
Dad moved in to Holly Bank after his previous home couldn't care for him any more. From day one, the Holly Bank team made him feel instantly safe, comfortable, and at home.
The owners, Tom and Ruby, have a wealth of experience in the NHS and care sector through their careers, all of which you can
see they've brought into the home. The staff are equally experienced and have a wonderful bedside manner.
Wellbeing-wise, there are regular events and occasions organised, with entertainment, singers and food for families.
All in all, I feel very grateful that dad is at Holly Bank. I can see he's calm, content and feels loved. It's a joy to come and see him, and that's about as big a review as I can give. We all know there are tough times as our parents get older, but when I visit him I see him as my dad, and he sees me as his son. No stress, just nice time together.
20 March 2026
Absolutely outstanding care home my mum has been here over a year and the care they give is above and beyond , they also put events on with singers and food and invite all friends and families, the staff are all wonderful and very welcoming , I would thoroughly recommend this care home .
24 February 2026
My dad has been in hollybank care home for nearly 12 months.
When he arrived he was very poorly and on end of life care.
The care home team and there management have given my father the utmost respect care support and dignity.
He is a completely different man from when he arrived at hollybank the
care has been amazing..
My dad also enjoys the fun and entertainment the home provides.
Mum and the rest of our family thank the team and mangers for their fantastic support and care they provide for our dad .
29 January 2026
Absolutely excellent care home. My mum loves it here the staff the management and home cooked food everyday. Ruby & Tom since taking over have improved the home with reinvestment new flooring & decoration to name a few. It's a very homely feeling and the staff are like a second family to our mum.
Keep up the good work & thank you for
looking after our mum.
26 January 2026
I am very pleased with the care my mother continues to receive at Holly Bank. My Mum has vascular dementia and is sadly a long way along on this journey. She is virtually non-verbal and bed bound. The staff treat my Mum with the utmost respect, kindness and love. The Holly Bank team work like a
family and treat the residents as part of their family. This makes all the difference and helps me and my family deal with this dreadful condition. Any requests I have are dealt with promptly and efficiently. Ruby, the manager adopts an holistic approach to the care of each patient which is very refreshing and very much appreciated.
16 January 2026
My grandma has been at Hollybank for just over 12 months. During this time, she has had so much care and attention. The staff always go above and beyond for residents and visitors. Nothing is ever to much. They often have events for the residents and family's with singers and food which my grandma
throughly enjoys! My grandma feels part of the Hollybank family!
08 January 2026
This home is absolutely fantastic, the staff are friendly and stop what they are doing to make time to speak to us about our family member. The level of care and compassion is amazing and I belive my family member is treated with love and respect and feels she is part of the Holy Bank family now. I
honestly cant thank you all enough for helping my Aunty with all her care needs. Many thanks Robyn
02 January 2026
I would like to extend my sincere thanks to Holly Bank Care Home. My dear friend Susan was a resident there for a considerable time, and throughout her stay she was extremely well looked after and cared for.
It was a great comfort and pleasure to see her so happy, comfortable, and settled in such a
caring and friendly environment. Each visit made it clear that the staff's warmth, compassion, and dedication shine through in everything they do. The atmosphere at Holly Bank is one of genuine kindness, and it was wonderful to witness the depth of care provided to my friend.
I am truly grateful to all the team for the exceptional support and compassion they showed. Holly Bank is a place where residents are not only cared for but cherished, and that makes all the difference
Yours Sincerely Ian
18 December 2025
Very happy with the care my father is reciving, the staff are very professional and friendly , very welcoming to visitors ,in a pleasent well managed inviroment , my farther is very comfortable here and the family very much appreciate this.
11 November 2025
The staff and residents at Holly Bank have all been outstanding. Very friendly and attentive. Nothing was too much trouble for them at all! Im only sorry that our mum didnt get to stay for longer. A real gem of a place that deserves a lot of praise.
Thank you Holly Bank from the bottom of my heart.
19 September 2025
Ruby and all staff at Holly Bank Nursing Home are very special people, Residents are treated like family members and are looked after in a friendly but professional manner, they are very well cared for and nothing is too much trouble for the staff, the respect that they show the residents in both
caring and looking after them is so obvious, my Dad was there for just over three weeks in August with end of life Alzheimers and i watched the respect, care and dignity they showed him and also myself, even when he passed away they done everything, if you are looking for a nursing home for a loved one have no hesitation in choosing this very special nursing home, i had no concerns with this place only peace of mind.
23 July 2025
We found the care excellent . All the family and patient wishes were taken into consideration at all times. Manager and staff were very helpful all the time my family member was in the home. We would recommend them to family and friends. Due to warm family atmosphere and care.
24 March 2025
My mum has been living at Holly Bank Nursing Home for 5 weeks and she is so well cared for. The staff are super and all of them are so friendly and cheerful nothing is too much trouble, it has a very peaceful calm atmosphere as you enter, its like a little family and I know my mum is very happy
living there.
20 February 2025
Excellent care and attention provided by all members of staff. They are cheerful, helpful, and friendly and keep me informed of any issues arising, any appointments that my father attends, and anything that he requires from me or my family. Food is very good and every effort is made to assist with
feeding and drinking if required. Regular activities are arranged and family are encouraged and invited to attend. I have no hesitation in recommending Holly Bank Nursing Home.
20 January 2025
My father has been a resident for nearly a year now, and has a high level of care needs which they have attended to very well. Everyone had been very helpful and considerate. I would have no problem recommending Holly Bank Nursing home.
14 January 2025
My Mum has been a resident at Holly Bank Nursing Home for a number of years, however since the new team have taken over she has been moved to a much better room with a much improved view. Nothing is to much trouble for the team and my Mum is always well cared for and most importantly happy!
17 December 2024
Would like to thank the manager and all staff at Holly Bank for the care they provided to my father during his stay with them. They were excellent and the level of communication was brilliant, he really settled well and the team couldn't do enough to make him comfortable.
Thanks again.