Care Provided by Holly Bank Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 12 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Also depending upon the assessments needs of the residents
The price(s) shown are provided by the care home. Contact Holly Bank Nursing Home for full pricing details and T&Cs.
Contact Holly Bank Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Max Healthcare Group Ltd
- Private Owned
Person in charge
- Ruby Thomas (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (12)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visiting hours are open to famines and loved once
Parking
- Free on street parking.
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Holly Bank Nursing Home Reviews (35)
9.9
Holly Bank Nursing Home has a Review Score of 9.9 (9.918) out of 10, based on 22 reviews in the last 2 years.
Over all time Holly Bank Nursing Home has 35 reviews.
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Review from J C (Wife of Resident) published on 8 May 2026 Submitted via Website•
Overall Experience
My husband came to Holly Bank Nursing Home after a spell in Southport Hospital. Holly Bank team/staff and management instantly made my husband feel welcome, safe and comfortable. My husband settled in well and is looked after very well by the Nursing and Care Team and I am pleased with the Managers (Ruby and Tom) who have a lot of experience in the care sector. My husband has settled in well and is happy with his care. The staff always make me feel very welcome when I arrive to visit my husband and I feel a part of the Holly Bank family.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for your lovely review and kind words. We are delighted to hear that your husband has settled in well and feels happy, safe and comfortable at Holly Bank Nursing home. Your kind words about our team and management mean a great deal to us and we are pleased that you feel welcomed and part of the Holly Bank Family.
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Review from Claire B (Daughter of Resident) published on 8 May 2026 Submitted via Website•
Overall Experience
Dad sadly only spent a week at Holly Bank Nursing Home but the love and care he received was second to none. The staff were amazing and nothing was too much trouble. We would like to thank everyone for their kindness and love.
We would highly recommend Holly Bank.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for your kind words and for taking time to share your experience. We are deeply honoured to have cared for your dad during the time with us. It means a great deal to hear that the love, care and support provided by our team made such a positive difference to both him and your...
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Review from Vincent C (Resident / Service User) published on 10 April 2026 Submitted via Website•
Overall Experience
I am politely looked after by the staff and all the staffs are brilliant. I am very satisfied with the care and nothing to complaint about. My wife and grandchildren visits me very often and they are pleased with the care I am getting. We had few occasions as Residents Concert where we all sang and was amazing, Singer was invited and families were invited.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you for your kind feedback. WE are delighted to hear that you are happy with the care and support provided by our team. It is wonderful to know you are enjoying the activities and that your family feels welcomed. Your comments means a great deal to us and will be shared with the staff.
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Review from John G (Son of Resident) published on 8 April 2026 Submitted via Website•
Overall Experience
Dad moved in to Holly Bank after his previous home couldn't care for him any more. From day one, the Holly Bank team made him feel instantly safe, comfortable, and at home.
The owners, Tom and Ruby, have a wealth of experience in the NHS and care sector through their careers, all of which you can see they've brought into the home. The staff are equally experienced and have a wonderful bedside manner.
Wellbeing-wise, there are regular events and occasions organised, with entertainment, singers and food for families.
All in all, I feel very grateful that dad is at Holly Bank. I can see he's calm, content and feels loved. It's a joy to come and see him, and that's about as big a review as I can give. We all know there are tough times as our parents get older, but when I visit him I see him as my dad, and he sees me as his son. No stress, just nice time together.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for your kind and thoughtful review. It truly means a lot to our whole team to know that your dad feels safe, comfortable and at home with us. I am especially pleased to hear that you are able to enjoy meaningful time together during your visits. Your appreciation of our staff and...
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Review from Deborah H (Daughter of Resident) published on 20 March 2026 Submitted via Website•
Overall Experience
Absolutely outstanding care home my mum has been here over a year and the care they give is above and beyond , they also put events on with singers and food and invite all friends and families, the staff are all wonderful and very welcoming , I would thoroughly recommend this care home .
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much Debbie for the lovely compliment. I will let the staff know and thank you and all your family for the support .
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Review from Caroline T (Daughter of Resident) published on 24 February 2026 Submitted via Website•
Overall Experience
My dad has been in hollybank care home for nearly 12 months.
When he arrived he was very poorly and on end of life care.
The care home team and there management have given my father the utmost respect care support and dignity.
He is a completely different man from when he arrived at hollybank the care has been amazing..
My dad also enjoys the fun and entertainment the home provides.
When he arrived he was very poorly and on end of life care.
The care home team and there management have given my father the utmost respect care support and dignity.
He is a completely different man from when he arrived at hollybank the care has been amazing..
My dad also enjoys the fun and entertainment the home provides.
Mum and the rest of our family thank the team and mangers for their fantastic support and care they provide for our dad .
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much Caroline for the lovely compliment. We are pleased to know that you , family and and your dada feel reassured and comfortable with the care provided. Our team works hard to create a warm, respectful and homely environment for al our residents. Thank you again for your thoughtful words.
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Review from D H (Son of Resident) published on 29 January 2026 Submitted via Website•
Overall Experience
Absolutely excellent care home. My mum loves it here the staff the management and home cooked food everyday. Ruby & Tom since taking over have improved the home with reinvestment new flooring & decoration to name a few. It's a very homely feeling and the staff are like a second family to our mum. Keep up the good work & thank you for
looking after our mum.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for the lovely compliment, very much appreciated and we always strive to provide personalised and high quality care. Thank you for your support as well.
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Review from Tracy P (Daughter of Resident) published on 26 January 2026 Submitted via Website•
Overall Experience
I am very pleased with the care my mother continues to receive at Holly Bank. My Mum has vascular dementia and is sadly a long way along on this journey. She is virtually non-verbal and bed bound. The staff treat my Mum with the utmost respect, kindness and love. The Holly Bank team work like a family and treat the residents as part of their family. This makes all the difference and helps me and my family deal with this dreadful condition. Any requests I have are dealt with promptly and efficiently. Ruby, the manager adopts an holistic approach to the care of each patient which is very refreshing and very much appreciated.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much Tracy for sharing such kind words. The team here at Holly Bank nursing home care all residents as a family as you said. I will pass this to the team and will continue with high standards of care. And thank you again for your immensely kind words.
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Review from Katie M (Granddaughter of Resident) published on 16 January 2026 Submitted via Website•
Overall Experience
My grandma has been at Hollybank for just over 12 months. During this time, she has had so much care and attention. The staff always go above and beyond for residents and visitors. Nothing is ever to much. They often have events for the residents and family's with singers and food which my grandma throughly enjoys! My grandma feels part of the Hollybank family!
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much Kaity for the lovely compliments. Your grandma is very positive and she enjoys the care provided, she loves to sing and join the singer and we treat all our residents as our family member.
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Review from R M (Great-Niece of Resident) published on 8 January 2026 Submitted via Website•
Overall Experience
This home is absolutely fantastic, the staff are friendly and stop what they are doing to make time to speak to us about our family member. The level of care and compassion is amazing and I belive my family member is treated with love and respect and feels she is part of the Holy Bank family now. I honestly cant thank you all enough for helping my Aunty with all her care needs. Many thanks Robyn
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you for the lovely complements and its means a lot for us. We are glad that your aunt is happy here and we will continue to do the best every day.
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Review from Ian H (Friend of Resident) published on 2 January 2026 Submitted via Website•
Overall Experience
I would like to extend my sincere thanks to Holly Bank Care Home. My dear friend Susan was a resident there for a considerable time, and throughout her stay she was extremely well looked after and cared for.
It was a great comfort and pleasure to see her so happy, comfortable, and settled in such a caring and friendly environment. Each visit made it clear that the staff's warmth, compassion, and dedication shine through in everything they do. The atmosphere at Holly Bank is one of genuine kindness, and it was wonderful to witness the depth of care provided to my friend.
I am truly grateful to all the team for the exceptional support and compassion they showed. Holly Bank is a place where residents are not only cared for but cherished, and that makes all the difference
It was a great comfort and pleasure to see her so happy, comfortable, and settled in such a caring and friendly environment. Each visit made it clear that the staff's warmth, compassion, and dedication shine through in everything they do. The atmosphere at Holly Bank is one of genuine kindness, and it was wonderful to witness the depth of care provided to my friend.
I am truly grateful to all the team for the exceptional support and compassion they showed. Holly Bank is a place where residents are not only cared for but cherished, and that makes all the difference
Yours Sincerely Ian
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much Ian for the beautiful compliments. Our team will continue with high standards of care.
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Review from Ben L (Son of Resident) published on 18 December 2025 Submitted via Website•
Overall Experience
Very happy with the care my father is reciving, the staff are very professional and friendly , very welcoming to visitors ,in a pleasent well managed inviroment , my farther is very comfortable here and the family very much appreciate this.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much Ben for the lovely compliment and which is greatly appreciated.
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Review from Amy T (Daughter of Resident) published on 11 November 2025 Submitted via Website•
Overall Experience
The staff and residents at Holly Bank have all been outstanding. Very friendly and attentive. Nothing was too much trouble for them at all! Im only sorry that our mum didnt get to stay for longer. A real gem of a place that deserves a lot of praise.
Thank you Holly Bank from the bottom of my heart.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for your lovely words. We are so sorry for loss of your mum. It means the world to our team to know she was cared for with kindness and that you felt supported. We truly appreciate your heartfelt message.
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Review from Brian R (Son of Resident) published on 19 September 2025 Submitted via Website•
Overall Experience
Ruby and all staff at Holly Bank Nursing Home are very special people, Residents are treated like family members and are looked after in a friendly but professional manner, they are very well cared for and nothing is too much trouble for the staff, the respect that they show the residents in both caring and looking after them is so obvious, my Dad was there for just over three weeks in August with end of life Alzheimers and i watched the respect, care and dignity they showed him and also myself, even when he passed away they done everything, if you are looking for a nursing home for a loved one have no hesitation in choosing this very special nursing home, i had no concerns with this place only peace of mind.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much Brian for taking time to share your kind words about Holly Bank Nursing Home. We are truly touched by your feedback and it means so much to our team to know that the care , respect and dignity we strive to provide made a difference to both your father and yourself during such a difficult time.
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Review from S L (Daughter of Resident) published on 23 July 2025 Submitted via Website•
Overall Experience
We found the care excellent . All the family and patient wishes were taken into consideration at all times. Manager and staff were very helpful all the time my family member was in the home. We would recommend them to family and friends. Due to warm family atmosphere and care.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for the lovely compliment. It was pleasure to look after you mum. Hope she is settling well at home.
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Review from A K (Daughter of Resident) published on 24 March 2025 Submitted via Website•
Overall Experience
My mum has been living at Holly Bank Nursing Home for 5 weeks and she is so well cared for. The staff are super and all of them are so friendly and cheerful nothing is too much trouble, it has a very peaceful calm atmosphere as you enter, its like a little family and I know my mum is very happy living there.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for your lovely compliment. I am glad mum has settled well and appears to be happy.
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Review from david G (Son of Resident) published on 20 February 2025 Submitted via Website•
Overall Experience
Excellent care and attention provided by all members of staff. They are cheerful, helpful, and friendly and keep me informed of any issues arising, any appointments that my father attends, and anything that he requires from me or my family. Food is very good and every effort is made to assist with feeding and drinking if required. Regular activities are arranged and family are encouraged and invited to attend. I have no hesitation in recommending Holly Bank Nursing Home.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for the lovely compliment and will ensure to continue high standards of care.
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Review from Paul M (Son of Resident) published on 20 January 2025 Submitted via Website•
Overall Experience
My father has been a resident for nearly a year now, and has a high level of care needs which they have attended to very well. Everyone had been very helpful and considerate. I would have no problem recommending Holly Bank Nursing home.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you for your kind review for Holly Bank Nursing Home. It is wonderful to hear how well your father is looked after by the team. At Holly Bank we are proud of our amazing, kind, caring staff who ensure the home is always maintained to a high standard. I will share your kind comments with all the team.
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Review from A S (Son of Resident) published on 14 January 2025 Submitted via Website•
Overall Experience
My Mum has been a resident at Holly Bank Nursing Home for a number of years, however since the new team have taken over she has been moved to a much better room with a much improved view. Nothing is to much trouble for the team and my Mum is always well cared for and most importantly happy!
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for the lovely compliment. Mum is very happy here and we will continue with high quality care.
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Review from Barry S (Son of Resident) published on 17 December 2024 Submitted via Website•
Overall Experience
Would like to thank the manager and all staff at Holly Bank for the care they provided to my father during his stay with them. They were excellent and the level of communication was brilliant, he really settled well and the team couldn't do enough to make him comfortable.
Thanks again.
↩Reply from Ruby Thomas, Manager at Holly Bank Nursing Home
Thank you so much for the lovely compliment and hope dad has settled well.
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Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Holly Bank Nursing Home
What types of Care is Holly Bank Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Holly Bank Nursing Home have?
There are 12 Single Rooms.
What are the Facilities & Services at Holly Bank Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Holly Bank Nursing Home to the centre of Southport?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank Nursing Home to verify any information. View our terms and conditions. Holly Bank Nursing Home has a Basic Service -more info.