Holly Bank Nursing Home

My dad has been here since may the 1st this year. He's 94 so this will be his home now as he's lost capacity. I was worried he wouldn't settle as he's always said he wanted to stay at home,however that just wasn't possible anymore.

The staff have done a magnificent job in looking after him 24/7. They've addressed every single need he's had. He's been fed very well and has now adjusted to life at holly bank. I trust them completely to look after him.

Thanks to all the staff for their hard work over the last 3 months.

Simon

An amazing care home . All staff deliver individualised care always with warmth and empathy for my mum. A big thanks to Ruby and Tom who lead the team and ensure the care experience is positive for my mum and for us as family too .

My mum has resided at Holly Bank since March 2026. The staff are wonderful, very caring, friendly and attentive and ensure that mums needs are met. Mum always looks very clean and comfortable. Staff always keep me informed of any concerns and ensure her physical health needs are also managed well. Activities are also available which mum enjoys. I am able to relax knowing that my mum is safe and receiving outstanding care.

My husband came to Holly Bank Nursing Home after a spell in Southport Hospital. Holly Bank team/staff and management instantly made my husband feel welcome, safe and comfortable. My husband settled in well and is looked after very well by the Nursing and Care Team and I am pleased with the Managers (Ruby and Tom) who have a lot of experience in the care sector. My husband has settled in well and is happy with his care. The staff always make me feel very welcome when I arrive to visit my husband and I feel a part of the Holly Bank family.

We would highly recommend Holly Bank.

I am politely looked after by the staff and all the staffs are brilliant. I am very satisfied with the care and nothing to complaint about. My wife and grandchildren visits me very often and they are pleased with the care I am getting. We had few occasions as Residents Concert where we all sang and was amazing, Singer was invited and families were invited.

Dad moved in to Holly Bank after his previous home couldn't care for him any more. From day one, the Holly Bank team made him feel instantly safe, comfortable, and at home.

The owners, Tom and Ruby, have a wealth of experience in the NHS and care sector through their careers, all of which you can see they've brought into the home. The staff are equally experienced and have a wonderful bedside manner.

Wellbeing-wise, there are regular events and occasions organised, with entertainment, singers and food for families.

All in all, I feel very grateful that dad is at Holly Bank. I can see he's calm, content and feels loved. It's a joy to come and see him, and that's about as big a review as I can give. We all know there are tough times as our parents get older, but when I visit him I see him as my dad, and he sees me as his son. No stress, just nice time together.

Absolutely outstanding care home my mum has been here over a year and the care they give is above and beyond , they also put events on with singers and food and invite all friends and families, the staff are all wonderful and very welcoming , I would thoroughly recommend this care home .

Mum and the rest of our family thank the team and mangers for their fantastic support and care they provide for our dad .

looking after our mum.

I am very pleased with the care my mother continues to receive at Holly Bank. My Mum has vascular dementia and is sadly a long way along on this journey. She is virtually non-verbal and bed bound. The staff treat my Mum with the utmost respect, kindness and love. The Holly Bank team work like a family and treat the residents as part of their family. This makes all the difference and helps me and my family deal with this dreadful condition. Any requests I have are dealt with promptly and efficiently. Ruby, the manager adopts an holistic approach to the care of each patient which is very refreshing and very much appreciated.

My grandma has been at Hollybank for just over 12 months. During this time, she has had so much care and attention. The staff always go above and beyond for residents and visitors. Nothing is ever to much. They often have events for the residents and family's with singers and food which my grandma throughly enjoys! My grandma feels part of the Hollybank family!

This home is absolutely fantastic, the staff are friendly and stop what they are doing to make time to speak to us about our family member. The level of care and compassion is amazing and I belive my family member is treated with love and respect and feels she is part of the Holy Bank family now. I honestly cant thank you all enough for helping my Aunty with all her care needs. Many thanks Robyn

Yours Sincerely Ian

Very happy with the care my father is reciving, the staff are very professional and friendly , very welcoming to visitors ,in a pleasent well managed inviroment , my farther is very comfortable here and the family very much appreciate this.

Thank you Holly Bank from the bottom of my heart.

Ruby and all staff at Holly Bank Nursing Home are very special people, Residents are treated like family members and are looked after in a friendly but professional manner, they are very well cared for and nothing is too much trouble for the staff, the respect that they show the residents in both caring and looking after them is so obvious, my Dad was there for just over three weeks in August with end of life Alzheimers and i watched the respect, care and dignity they showed him and also myself, even when he passed away they done everything, if you are looking for a nursing home for a loved one have no hesitation in choosing this very special nursing home, i had no concerns with this place only peace of mind.

We found the care excellent . All the family and patient wishes were taken into consideration at all times. Manager and staff were very helpful all the time my family member was in the home. We would recommend them to family and friends. Due to warm family atmosphere and care.

My mum has been living at Holly Bank Nursing Home for 5 weeks and she is so well cared for. The staff are super and all of them are so friendly and cheerful nothing is too much trouble, it has a very peaceful calm atmosphere as you enter, its like a little family and I know my mum is very happy living there.

Excellent care and attention provided by all members of staff. They are cheerful, helpful, and friendly and keep me informed of any issues arising, any appointments that my father attends, and anything that he requires from me or my family. Food is very good and every effort is made to assist with feeding and drinking if required. Regular activities are arranged and family are encouraged and invited to attend. I have no hesitation in recommending Holly Bank Nursing Home.