Holly Bank Nursing Home

27 Park Road, Southport PR9 9JL
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9.9 35 Reviews
  • Holly Bank Nursing Home, Southport
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Care Provided by Holly Bank Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 12 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1250

Also depending upon the assessments needs of the residents

The price(s) shown are provided by the care home. Contact Holly Bank Nursing Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Max Healthcare Group Ltd
  • Privately Owned

Person in Charge

  • Ruby Thomas (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (12)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Visiting hours are open to famines and loved once

Parking

  • Free on street parking.

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Holly Bank Nursing Home Reviews (35)

9.9

Holly Bank Nursing Home has a Review Score of 9.9 (9.922) out of 10, based on 23 reviews in the last 2 years.
Over all time Holly Bank Nursing Home has 35 reviews.

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Review from J C (Wife of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Holly Bank Nursing Home after a spell in Southport Hospital. Holly Bank team/staff and management instantly made my husband feel welcome, safe and comfortable. My husband settled in well and is looked after very well by the Nursing and Care Team and I am pleased with the Managers
(Ruby and Tom) who have a lot of experience in the care sector. My husband has settled in well and is happy with his care. The staff always make me feel very welcome when I arrive to visit my husband and I feel a part of the Holly Bank family.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for your lovely review and kind words. We are delighted to hear that your husband has settled in well and feels happy, safe and comfortable at Holly Bank Nursing home. Your kind words about our team and management mean a great deal to us and we are pleased that you feel welcomed and part of the Holly Bank Family.
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Review from Claire B (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad sadly only spent a week at Holly Bank Nursing Home but the love and care he received was second to none. The staff were amazing and nothing was too much trouble. We would like to thank everyone for their kindness and love.
We would highly recommend Holly Bank.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for your kind words and for taking time to share your experience. We are deeply honoured to have cared for your dad during the time with us. It means a great deal to hear that the love, care and support provided by our team made such a positive difference to both him and your family. Your appreciation will be shared with all of our staff who worked hard to ensure every resident is treated with dignity, compassion and respect.
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Review from Vincent C (Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am politely looked after by the staff and all the staffs are brilliant. I am very satisfied with the care and nothing to complaint about. My wife and grandchildren visits me very often and they are pleased with the care I am getting. We had few occasions as Residents Concert where we all sang and
was amazing, Singer was invited and families were invited.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you for your kind feedback. WE are delighted to hear that you are happy with the care and support provided by our team. It is wonderful to know you are enjoying the activities and that your family feels welcomed. Your comments means a great deal to us and will be shared with the staff.
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Review from John G (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved in to Holly Bank after his previous home couldn't care for him any more. From day one, the Holly Bank team made him feel instantly safe, comfortable, and at home.


The owners, Tom and Ruby, have a wealth of experience in the NHS and care sector through their careers, all of which you can

see they've brought into the home. The staff are equally experienced and have a wonderful bedside manner.


Wellbeing-wise, there are regular events and occasions organised, with entertainment, singers and food for families.


All in all, I feel very grateful that dad is at Holly Bank. I can see he's calm, content and feels loved. It's a joy to come and see him, and that's about as big a review as I can give. We all know there are tough times as our parents get older, but when I visit him I see him as my dad, and he sees me as his son. No stress, just nice time together.

Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for your kind and thoughtful review. It truly means a lot to our whole team to know that your dad feels safe, comfortable and at home with us. I am especially pleased to hear that you are able to enjoy meaningful time together during your visits. Your appreciation of our staff and the care we provided will be shared with everyone here. We remain committed to delivering the highest standards of care and support for all our residents and their families.
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Review from Deborah H (Daughter of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding care home my mum has been here over a year and the care they give is above and beyond , they also put events on with singers and food and invite all friends and families, the staff are all wonderful and very welcoming , I would thoroughly recommend this care home .
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much Debbie for the lovely compliment. I will let the staff know and thank you and all your family for the support .
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Review from Caroline T (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in hollybank care home for nearly 12 months.
When he arrived he was very poorly and on end of life care.
The care home team and there management have given my father the utmost respect care support and dignity.
He is a completely different man from when he arrived at hollybank the care
has been amazing..
My dad also enjoys the fun and entertainment the home provides.
Mum and the rest of our family thank the team and mangers for their fantastic support and care they provide for our dad .
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much Caroline for the lovely compliment. We are pleased to know that you , family and and your dada feel reassured and comfortable with the care provided. Our team works hard to create a warm, respectful and homely environment for al our residents. Thank you again for your thoughtful words.
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Review from D H (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely excellent care home. My mum loves it here the staff the management and home cooked food everyday. Ruby & Tom since taking over have improved the home with reinvestment new flooring & decoration to name a few. It's a very homely feeling and the staff are like a second family to our mum. Keep
up the good work & thank you for
looking after our mum.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for the lovely compliment, very much appreciated and we always strive to provide personalised and high quality care. Thank you for your support as well.
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Review from Tracy P (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mother continues to receive at Holly Bank. My Mum has vascular dementia and is sadly a long way along on this journey. She is virtually non-verbal and bed bound. The staff treat my Mum with the utmost respect, kindness and love. The Holly Bank team work like a family
and treat the residents as part of their family. This makes all the difference and helps me and my family deal with this dreadful condition. Any requests I have are dealt with promptly and efficiently. Ruby, the manager adopts an holistic approach to the care of each patient which is very refreshing and very much appreciated.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much Tracy for sharing such kind words. The team here at Holly Bank nursing home care all residents as a family as you said. I will pass this to the team and will continue with high standards of care. And thank you again for your immensely kind words.
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Review from Katie M (Granddaughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been at Hollybank for just over 12 months. During this time, she has had so much care and attention. The staff always go above and beyond for residents and visitors. Nothing is ever to much. They often have events for the residents and family's with singers and food which my grandma throughly
enjoys! My grandma feels part of the Hollybank family!
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much Kaity for the lovely compliments. Your grandma is very positive and she enjoys the care provided, she loves to sing and join the singer and we treat all our residents as our family member.
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Review from R M (Great-Niece of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is absolutely fantastic, the staff are friendly and stop what they are doing to make time to speak to us about our family member. The level of care and compassion is amazing and I belive my family member is treated with love and respect and feels she is part of the Holy Bank family now. I
honestly cant thank you all enough for helping my Aunty with all her care needs. Many thanks Robyn
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you for the lovely complements and its means a lot for us. We are glad that your aunt is happy here and we will continue to do the best every day.
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Review from Ian H (Friend of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to extend my sincere thanks to Holly Bank Care Home. My dear friend Susan was a resident there for a considerable time, and throughout her stay she was extremely well looked after and cared for.
It was a great comfort and pleasure to see her so happy, comfortable, and settled in such a
caring and friendly environment. Each visit made it clear that the staff's warmth, compassion, and dedication shine through in everything they do. The atmosphere at Holly Bank is one of genuine kindness, and it was wonderful to witness the depth of care provided to my friend.
I am truly grateful to all the team for the exceptional support and compassion they showed. Holly Bank is a place where residents are not only cared for but cherished, and that makes all the difference
Yours Sincerely Ian
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much Ian for the beautiful compliments. Our team will continue with high standards of care.
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Review from Ben L (Son of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care my father is reciving, the staff are very professional and friendly , very welcoming to visitors ,in a pleasent well managed inviroment , my farther is very comfortable here and the family very much appreciate this.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much Ben for the lovely compliment and which is greatly appreciated.
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Review from Amy T (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and residents at Holly Bank have all been outstanding. Very friendly and attentive. Nothing was too much trouble for them at all! Im only sorry that our mum didnt get to stay for longer. A real gem of a place that deserves a lot of praise.
Thank you Holly Bank from the bottom of my heart.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for your lovely words. We are so sorry for loss of your mum. It means the world to our team to know she was cared for with kindness and that you felt supported. We truly appreciate your heartfelt message.
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Review from Brian R (Son of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruby and all staff at Holly Bank Nursing Home are very special people, Residents are treated like family members and are looked after in a friendly but professional manner, they are very well cared for and nothing is too much trouble for the staff, the respect that they show the residents in both caring
and looking after them is so obvious, my Dad was there for just over three weeks in August with end of life Alzheimers and i watched the respect, care and dignity they showed him and also myself, even when he passed away they done everything, if you are looking for a nursing home for a loved one have no hesitation in choosing this very special nursing home, i had no concerns with this place only peace of mind.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much Brian for taking time to share your kind words about Holly Bank Nursing Home. We are truly touched by your feedback and it means so much to our team to know that the care , respect and dignity we strive to provide made a difference to both your father and yourself during such a difficult time.
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Review from S L (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found the care excellent . All the family and patient wishes were taken into consideration at all times. Manager and staff were very helpful all the time my family member was in the home. We would recommend them to family and friends. Due to warm family atmosphere and care.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for the lovely compliment. It was pleasure to look after you mum. Hope she is settling well at home.
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Review from A K (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Holly Bank Nursing Home for 5 weeks and she is so well cared for. The staff are super and all of them are so friendly and cheerful nothing is too much trouble, it has a very peaceful calm atmosphere as you enter, its like a little family and I know my mum is very happy living
there.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for your lovely compliment. I am glad mum has settled well and appears to be happy.
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Review from david G (Son of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and attention provided by all members of staff. They are cheerful, helpful, and friendly and keep me informed of any issues arising, any appointments that my father attends, and anything that he requires from me or my family. Food is very good and every effort is made to assist with feeding
and drinking if required. Regular activities are arranged and family are encouraged and invited to attend. I have no hesitation in recommending Holly Bank Nursing Home.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for the lovely compliment and will ensure to continue high standards of care.
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Review from Paul M (Son of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for nearly a year now, and has a high level of care needs which they have attended to very well. Everyone had been very helpful and considerate. I would have no problem recommending Holly Bank Nursing home.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you for your kind review for Holly Bank Nursing Home. It is wonderful to hear how well your father is looked after by the team. At Holly Bank we are proud of our amazing, kind, caring staff who ensure the home is always maintained to a high standard. I will share your kind comments with all the team.
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Review from A S (Son of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Holly Bank Nursing Home for a number of years, however since the new team have taken over she has been moved to a much better room with a much improved view. Nothing is to much trouble for the team and my Mum is always well cared for and most importantly happy!
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for the lovely compliment. Mum is very happy here and we will continue with high quality care.
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Review from Barry S (Son of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to thank the manager and all staff at Holly Bank for the care they provided to my father during his stay with them. They were excellent and the level of communication was brilliant, he really settled well and the team couldn't do enough to make him comfortable.
Thanks again.
Reply from Ruby Thomas, Manager at Holly Bank Nursing HomeThank you so much for the lovely compliment and hope dad has settled well.
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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Holly Bank Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Holly Bank Nursing Home is calculated as follows: ( (247 Excellents x 5) + (21 Goods x 4) ) ÷ 268 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Holly Bank Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Holly Bank Nursing Home

What types of Care is Holly Bank Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Holly Bank Nursing Home have?

There are 12 Single Rooms.

What are the Facilities & Services at Holly Bank Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Holly Bank Nursing Home to the centre of Southport?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank Nursing Home to verify any information. View our terms and conditions. Holly Bank Nursing Home has an Basic Service - more info.