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Holly Bank Nursing Home

27 Park Road, Southport, Merseyside PR9 9JL
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Care Provided by Holly Bank Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 12 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100N/A
Residential Dementia CareFrom £1,100N/A
Nursing CareFrom £1,250N/A
Nursing Dementia CareFrom £1,250N/A

Also depending upon the assessments needs of the residents

Contact Holly Bank Nursing Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Max Healthcare Group Ltd
  • Private Owned

Person in charge

  • Ruby Thomas (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (12)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Visiting hours are open to famines and loved once

Parking

  • Free on street parking.
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Holly Bank Nursing Home Reviews (35)

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9.9

Holly Bank Nursing Home has a Review Score of 9.9 (9.918) out of 10, based on 22 reviews in the last 2 years. Over all time Holly Bank Nursing Home has 35 reviews.

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Review from S O (Sister of Resident) published on 3 December 2024 Submitted via Website
Overall Experience

My brother has been in the home for a month now, and the care is exceptional, from the all the staff, and would recommend this home. It's only a small home for 12 people, and management keep up you updated and nothing is to much trouble. Thank you.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for your lovely compliments!

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Review from R W (Wife of Resident) published on 19 September 2024 Submitted via Website
Overall Experience

I truly struck oil on choosing this home. The care, compassion, empathy and kindness given and shown by everyone to my husband is really exceptional. I feel I can rest knowing he is in safe hands. With grateful thanks to all.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for the lovely compliment and appreciate your kindness and feelings.

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Review from Lorraine C (Niece of Resident) published on 23 May 2024 Submitted via Website
Overall Experience

Thank you to all the amazing staff at Holly Bank Care Home for the outstanding care of my dear aunt. You all made her last few weeks so comfortable and so well cared for. Thank you to all the nurses, care staff, kitchen staff, and cleaners who cared for my aunty with great care and compassion. We are incredibly grateful for everything you all did, treated my aunt with care dignity and kindness and made her last few weeks as comfortable as possible. Nothing was too much trouble always staff available to speak to you and answer any questions supportive and friendly. Supported us as a family thank you so much to the Manager and her amazing team God bless you all for everything you do.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you for your lovely compliments, really appreciate that. Your Aunt had a very good time here in Holly Bank and she was able to say goodbye to all her family and friends.

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Review from Julie P (Daughter of Resident) published on 10 May 2024 Submitted via Website
Overall Experience

My dad has only been at Holly Bank for just over a week, but the difference in him is unbelievable. It’s a 100% improvement. The staff are marvellous. Nothing is too much trouble. The care they give my dad is first-class.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thanks, Julie, for the lovely compliment and appreciation. It has been a pleasure to look after your dad, who has settled right in here at Hollybank, and we will endeavour to enable Dad to live his best life here at Hollybank.

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Review from Rene J (Wife of Resident) published on 8 May 2024 Submitted via Website
Overall Experience
Although my husband has only been a resident here for one week, I can see a 100% improvement in his health and wellbeing.
The attention and friendliness of the staff is exceptional. I cannot praise them all enough.

They are so supportive and always available.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you for your lovely words. I will let the team know and will continue with the high standard of nursing care.

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Review from Fiona O (Niece of Resident) published on 29 April 2024 Submitted via Website
Overall Experience
Her room is lovely and bright. All the staff are so attentive, caring and friendly and always offer visitors a hot drink. I've visited many care homes and nursing homes over the years. Holly Bank stands out stands out as an exceptional one. My aunt is so comfortable and her appetite has improved considerably.

A lot to recommend for sure.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for the lovely words. I am glad that your aunt is happy and comfortable here.

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Review from Giles B (Son of Resident) published on 22 April 2024 Submitted via Website
Overall Experience

Mum moved into Holly Bank in March having spent several months in and out of hospital. The improvement in mum's general awareness and appetite has been amazing, and this is all down to the excellent care she has received from all the staff there. The food is fresh and home-cooked, and they regularly put on group activities for the residents, which Mum has enjoyed. Mum’s room is bright and homely, and everywhere is always very clean. The communication the family has received from the management and staff has been very good, they are always available to speak to and provide regular updates. I cannot speak highly enough about the way Mum has been looked after since she arrived.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you very much for your kind words and high praise, this is most appreciated; we will, as always, continue this high standard of care.

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Review from C F (Daughter of Resident) published on 22 February 2024 Submitted via Website
Overall Experience
The staff are wonderful and very friendly and always there to listen if you have concerns.
It’s very clean and staff are always there to help especially making birthdays special.

I would highly recommend Holy Bank.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for the lovely words and I will assure that we will continue to provide quality care.

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Review from S E (Nephew of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
My uncle has been here for a while now and has really come out of his shell, he’s started to interact with others and feels more comfortable being away from his own home. The care given is outstanding and have our minds at ease as we live a fair distance away, he’s always very well looked after and dressed and clean when we visit.

Would highly recommend this home.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for the lovely comment and we will continue high standards of care.

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Review from Melanie S (Daughter of Resident) published on 18 January 2024 Submitted via Website
Overall Experience

I have been very happy with the care Holly Bank staff provide and my mum seems a lot happier since the change in management. I like the attention put into the social media page so I can see what Mum is doing in between visits. The activities that are provided for residents is stimulating and fun and Mum seems to be stimulated to enjoy these fun times. Mum complains about the food but my sister and I are working together with the care manager to find healthy choices that Mum likes. I find the health care is thorough and Holly Bank communicates if there are any concerns.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you for the lovely review and as discussed with you the menu's option is suitable with Mum, we will definitely look it it once finalised by you. For the cleanliness of the home we have installed an air quality control system in each floor which reduces the presence of any allergens, germs, airborne germs and odour.

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Review from Patricia S (Daughter of Resident) published on 17 January 2024 Submitted via Website
Overall Experience

Mum has been a resident at Holly Bank for almost 3 years and she is so well cared for. The staff are all lovely and nothing is too much trouble for them. Mum is treated with dignity and respect at all times which gives me peace of mind. The quality of care is excellent and the home is spotless - a real credit to the manager and her husband. I am kept well informed of any change in Mum's health and when appointments have been made for her with the hairdresser etc. Communication is very good. Holly Bank has a lovely calm atmosphere which is quite different to Mum's previous home and which she much prefers. The home-cooked food is a real bonus too! I would not hesitate to recommend Holly Bank.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for your lovely compliment and we as a team will keep our high standards of care.

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Review from Karen W (Daughter of Resident) published on 5 January 2024 Submitted via Website
Overall Experience
What a difference since the new owners arrived.
Such a warm and welcoming environment when you come to visit.
The Christmas period has been lovely at Holly Bank, a visit from the local school to sing carols, a great party afternoon, with the brilliant singer, the home decorated so beautifully and a fantastic Christmas dinner, dad loves the food and the quality is amazing. The social media for residents' family and friends is great so extended family can still see how dad is.

We cannot thank Holly Bank enough for everything they do to care for Dad and the other residents.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for your lovely feedback and we will continue with high standard and quality care.

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Review from Neil M (Son of Resident) published on 4 January 2024 Submitted via Website
Overall Experience
I was very apprehensive when we found out the home was being taken over, however, that has certainly been eased by the way the management team have made improvements to the day-to-day running of the home. To be honest, also some things that had not been apparent by the previous owner.
They keep the family updated on how my mum is doing through chats and family meetings with encouragement from family members on any further improvements and events the residents may enjoy.

The staff are excellent and always welcoming and very caring and a credit to the manager and her husband. My mum is safe and happy I cannot praise the home and staff enough and would have no hesitation in recommending HollyBank.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you for the lovely review and I am glad to know that you are happy with the quality of care Holly Bank provide and will continue our best.

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Review from Lisa S (Daughter of Resident) published on 13 December 2023 Submitted via Website
Overall Experience
I have just attended the second family meeting afternoon at Holly Bank. What a lovely afternoon was had by all! Held in the living room, residents, family & friends, lovely food & drink available, a fundraising raffle with super prizes, and an update of plans going forward from the new owner.
The new owners have taken onboard a lovely small nursing home, and are gradually making changes to the way this home is run - all positive! New menu options, regular activities, Resident Of The Day, and a social media group for example. All in all lots more communication and overall so welcoming & friendly. All the staff are so caring and are such a credit. Dad is very, happy here & so well cared for. All of his needs are more than met, and the staff are very quick to pick up on changes in his health and will call for advice from the GP etc. without delay. Opticians, hairdressing and chiropodist appointments are also scheduled.

We cannot praise Holly Bank enough, thank you for all you do.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much Lisa for your lovely words and will continue the high standards of care.

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Review from D D (Daughter of Resident) published on 11 December 2023 Submitted via Website
Overall Experience

Mum has been so much happier since the manager and her husband took over and have endeavoured to make improvements on the social interaction side that had been sorely missed since the pandemic. The atmosphere of the home is happy and Mum feels safe and loved there, the only feedback I get from Mum is sometimes the food isn’t great but I think this will improve as the cook gets to know what the residents like and dislike. Family feedback is encouraged which is great to feel listened to, 100% improvement with the new owners but still room for improvement on the food.

Reply from Ruby Thomas, Manager at Holly Bank Nursing Home

Thank you so much for your lovely words. I am glad Mum is happy and we are trying our best to continue making improvements across all areas of our home and will look into Mum's preferences of food. It's nice to be part of the Holly Bank family and we had good support of our staff, resident's and families. Thank you for your support.

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