Holly Bank Nursing Home

My father has been a resident for nearly a year now, and has a high level of care needs which they have attended to very well. Everyone had been very helpful and considerate. I would have no problem recommending Holly Bank Nursing home.

My Mum has been a resident at Holly Bank Nursing Home for a number of years, however since the new team have taken over she has been moved to a much better room with a much improved view. Nothing is to much trouble for the team and my Mum is always well cared for and most importantly happy!

Thanks again.

My brother has been in the home for a month now, and the care is exceptional, from the all the staff, and would recommend this home. It's only a small home for 12 people, and management keep up you updated and nothing is to much trouble. Thank you.

I truly struck oil on choosing this home. The care, compassion, empathy and kindness given and shown by everyone to my husband is really exceptional. I feel I can rest knowing he is in safe hands. With grateful thanks to all.

Thank you to all the amazing staff at Holly Bank Care Home for the outstanding care of my dear aunt. You all made her last few weeks so comfortable and so well cared for. Thank you to all the nurses, care staff, kitchen staff, and cleaners who cared for my aunty with great care and compassion. We are incredibly grateful for everything you all did, treated my aunt with care dignity and kindness and made her last few weeks as comfortable as possible. Nothing was too much trouble always staff available to speak to you and answer any questions supportive and friendly. Supported us as a family thank you so much to the Manager and her amazing team God bless you all for everything you do.

My dad has only been at Holly Bank for just over a week, but the difference in him is unbelievable. It’s a 100% improvement. The staff are marvellous. Nothing is too much trouble. The care they give my dad is first-class.

They are so supportive and always available.

A lot to recommend for sure.

Mum moved into Holly Bank in March having spent several months in and out of hospital. The improvement in mum's general awareness and appetite has been amazing, and this is all down to the excellent care she has received from all the staff there. The food is fresh and home-cooked, and they regularly put on group activities for the residents, which Mum has enjoyed. Mum’s room is bright and homely, and everywhere is always very clean. The communication the family has received from the management and staff has been very good, they are always available to speak to and provide regular updates. I cannot speak highly enough about the way Mum has been looked after since she arrived.

I would highly recommend Holy Bank.

Would highly recommend this home.

I have been very happy with the care Holly Bank staff provide and my mum seems a lot happier since the change in management. I like the attention put into the social media page so I can see what Mum is doing in between visits. The activities that are provided for residents is stimulating and fun and Mum seems to be stimulated to enjoy these fun times. Mum complains about the food but my sister and I are working together with the care manager to find healthy choices that Mum likes. I find the health care is thorough and Holly Bank communicates if there are any concerns.

Mum has been a resident at Holly Bank for almost 3 years and she is so well cared for. The staff are all lovely and nothing is too much trouble for them. Mum is treated with dignity and respect at all times which gives me peace of mind. The quality of care is excellent and the home is spotless - a real credit to the manager and her husband. I am kept well informed of any change in Mum's health and when appointments have been made for her with the hairdresser etc. Communication is very good. Holly Bank has a lovely calm atmosphere which is quite different to Mum's previous home and which she much prefers. The home-cooked food is a real bonus too! I would not hesitate to recommend Holly Bank.

We cannot thank Holly Bank enough for everything they do to care for Dad and the other residents.

The staff are excellent and always welcoming and very caring and a credit to the manager and her husband. My mum is safe and happy I cannot praise the home and staff enough and would have no hesitation in recommending HollyBank.

We cannot praise Holly Bank enough, thank you for all you do.

Mum has been so much happier since the manager and her husband took over and have endeavoured to make improvements on the social interaction side that had been sorely missed since the pandemic. The atmosphere of the home is happy and Mum feels safe and loved there, the only feedback I get from Mum is sometimes the food isn’t great but I think this will improve as the cook gets to know what the residents like and dislike. Family feedback is encouraged which is great to feel listened to, 100% improvement with the new owners but still room for improvement on the food.