Submit a Review for Park House Care Home
93 Park Road South, Prenton, CH43 4UU
View full details of Park House Care HomeLatest Reviews for Park House Care Home
27 January 2026
Park House has cared for several members of my family, they were treated with respect and dignity. My mum is now a resident there, and she is well looked after, and she always says how nice the staff are to her. She always looks clean, and her room is always tidy. My only negative is that it's
virtually impossible to gain access during holiday times. My daughter waited almost an hour on Boxing Day and gave up in the end. I have mentioned this to management, and they said they would look into it. Someone should always be available to answer the door to family and relatives. Waiting this long is unacceptable.
21 January 2026
My mum has been in Park House for a number of years, she has been looked after so well, the staff are absolutely amazing. The only fault we have is nobody answering the door at weekends. Otherwise everything is brilliant.
11 November 2025
My mum has been a resident in Park House for 2 years now as a daughter putting my mother in a care home was the hardest decision I have had to make, but with the help of staff and management the transition was much better than I could ever of imagined. The staff right up to management are
outstanding with care my mum receives she is so happy in her home, which makes things so much easier, for myself and family, I'm so glad I found her forever home.
18 September 2025
Fantastic care home, staff are great. Really friendly and the care they have provided for my mum has been fantastic.
16 September 2025
The staff are approachable and caring and take great care of Dad. They have kept us informed of recent changes and worked hard to make improvements. Dad is very settled here.
08 September 2025
Friendly and helpful staff who go out of their way to make my aunt feel comfortable and looked after.
13 June 2025
The management are very open to feedback and suggestions. Recent improvements have seen a more proactive approach to activities and treat the residents with dignity and respect.
25 November 2024
My mum moved into this home in September, as an emergency admission. She could not have been more welcomed and cared for at what was a distressing time for us all. She is very happy there now, and every time I speak to her she says she feels lucky to be in such a nice place with such nice people. I
can vouch for the fact that staff are friendly and caring, the home is clean and welcoming and residents are encouraged to socialise if they want to. All in all a good experience for my Mum and for us.
13 November 2024
My sister recently had 3 falls within the care home, which resulted in 2 bleeds on the brain. Immediately after the falls the staff were very caring making regular observations whilst waiting for the ambulance to arrive. Upon return to the care home the nursing home fitted pressure mats to the bed
and chair which alarm when my sister gets up.
03 April 2024
My Mum moved to Park House on 19th December 2023, my sister and I had to look for a new home for our mum, as we felt she wasn't getting the care she needed. We went around looking and eventually, we decided on Park House. There was a lot of staff on each floor, and hardly had bank staff but in
reality, they do need them from time to time we were OK with that, as I feel the residents need the same faces day to day to feel comfortable within their homes. My mum was put on Diazepam while in another home also she was supposed to have assisted feeding which was never implemented so her weight plummeted from a 12st lady down to a 7st 10 when entering the Park House. Now she isn't on any medication and she is back on solid foods which is amazing for her and us. We can't thank the staff enough for caring for our Mum, Nan, and Great Nan she's very happy now always smiling. The carers are amazing there and work so hard with their residents. So it's a big thank you from all the family.
14 March 2024
I can’t recommend this highly enough. The fact that Mum was so happy here was a huge relief to the family. She thought of the staff as her friends and, when in hospital, she would say that she wanted to go home, to her friends and her room in Park House. Very kind and caring staff.
25 January 2024
My dad has been at the home for nearly two years in Hamilton. All the carers do a wonderful job, are warm and friendly, and treat him with dignity and respect. The nurses on the unit do a great job too. They are always on hand when I’ve had any concerns over my dad’s health, made prompt referrals
and always kept me informed of any progress. Thanks to all the nurses and carers for looking after Dad so well.
19 October 2023
My mother is happy at the home. The staff treat her well and are open to chat about her with her family. My mother enjoys the food she is much fitter and more alert since her arrival from hospital. I would like my mother to come out of her room more, but she is happiest in her own company and the
years of living alone have been a habit-forming experience for her. Thank you for the care being given to her.
05 October 2023
My relative became a resident at Park House in December 2022, since then her mobility has declined and is more or less bedridden. The staff have done everything they can to help and look after her and treat her with patience and care.
05 October 2023
My partner has now been in Park House for seven years. I am very pleased with the care. The staff are wonderful.
13 April 2023
I moved into here full of worries and dark concerns. Now after a few months, I don't want to leave. The help and care I have been given is fantastic. My advice for the people who view it here, is to take full use here and have no worries. The staff here are so nice and helpful and, just in my own
words, it is a very nice and clean place that gives residents a comfortable place to relax and plan their future.
13 March 2023
Mum went to the hospital for an appointment while waiting for the taxi to come home Mum stated she was cold. The care assistant took off his coat and put it over Mum's knees to keep her warm. Mum stated it was freezing, above and beyond care, thank you to this member of staff.
28 February 2023
My uncle was cared for in Park House Care Home whilst waiting for a package of care so he could return home. During his stay of around 2 months, he was very happy and extremely well cared for by the lovely staff who looked after his every need in a kind caring way. He is now returning home but I'm
sure will miss the great company from the staff. Many thanks for looking after him so well.
23 February 2023
My experience is all good!
25 January 2023
I was resident for 3 weeks and was well cared for by pleasant staff who were very helpful to my needs. Medication was given at correct times.
I could not fault them, I have Parkinson's, COPD and also had a fractured rib and fractured left wrist.
Christmas and New Year very quiet?
Latest Reviews for Park House Care Home
27 January 2026
Park House has cared for several members of my family, they were treated with respect and dignity. My mum is now a resident there, and she is well looked after, and she always says how nice the staff are to her. She always looks clean, and her room is always tidy. My only negative is that it's
virtually impossible to gain access during holiday times. My daughter waited almost an hour on Boxing Day and gave up in the end. I have mentioned this to management, and they said they would look into it. Someone should always be available to answer the door to family and relatives. Waiting this long is unacceptable.
21 January 2026
My mum has been in Park House for a number of years, she has been looked after so well, the staff are absolutely amazing. The only fault we have is nobody answering the door at weekends. Otherwise everything is brilliant.
11 November 2025
My mum has been a resident in Park House for 2 years now as a daughter putting my mother in a care home was the hardest decision I have had to make, but with the help of staff and management the transition was much better than I could ever of imagined. The staff right up to management are
outstanding with care my mum receives she is so happy in her home, which makes things so much easier, for myself and family, I'm so glad I found her forever home.
18 September 2025
Fantastic care home, staff are great. Really friendly and the care they have provided for my mum has been fantastic.
16 September 2025
The staff are approachable and caring and take great care of Dad. They have kept us informed of recent changes and worked hard to make improvements. Dad is very settled here.
08 September 2025
Friendly and helpful staff who go out of their way to make my aunt feel comfortable and looked after.
13 June 2025
The management are very open to feedback and suggestions. Recent improvements have seen a more proactive approach to activities and treat the residents with dignity and respect.
25 November 2024
My mum moved into this home in September, as an emergency admission. She could not have been more welcomed and cared for at what was a distressing time for us all. She is very happy there now, and every time I speak to her she says she feels lucky to be in such a nice place with such nice people. I
can vouch for the fact that staff are friendly and caring, the home is clean and welcoming and residents are encouraged to socialise if they want to. All in all a good experience for my Mum and for us.
13 November 2024
My sister recently had 3 falls within the care home, which resulted in 2 bleeds on the brain. Immediately after the falls the staff were very caring making regular observations whilst waiting for the ambulance to arrive. Upon return to the care home the nursing home fitted pressure mats to the bed
and chair which alarm when my sister gets up.
03 April 2024
My Mum moved to Park House on 19th December 2023, my sister and I had to look for a new home for our mum, as we felt she wasn't getting the care she needed. We went around looking and eventually, we decided on Park House. There was a lot of staff on each floor, and hardly had bank staff but in
reality, they do need them from time to time we were OK with that, as I feel the residents need the same faces day to day to feel comfortable within their homes. My mum was put on Diazepam while in another home also she was supposed to have assisted feeding which was never implemented so her weight plummeted from a 12st lady down to a 7st 10 when entering the Park House. Now she isn't on any medication and she is back on solid foods which is amazing for her and us. We can't thank the staff enough for caring for our Mum, Nan, and Great Nan she's very happy now always smiling. The carers are amazing there and work so hard with their residents. So it's a big thank you from all the family.
14 March 2024
I can’t recommend this highly enough. The fact that Mum was so happy here was a huge relief to the family. She thought of the staff as her friends and, when in hospital, she would say that she wanted to go home, to her friends and her room in Park House. Very kind and caring staff.
25 January 2024
My dad has been at the home for nearly two years in Hamilton. All the carers do a wonderful job, are warm and friendly, and treat him with dignity and respect. The nurses on the unit do a great job too. They are always on hand when I’ve had any concerns over my dad’s health, made prompt referrals
and always kept me informed of any progress. Thanks to all the nurses and carers for looking after Dad so well.
19 October 2023
My mother is happy at the home. The staff treat her well and are open to chat about her with her family. My mother enjoys the food she is much fitter and more alert since her arrival from hospital. I would like my mother to come out of her room more, but she is happiest in her own company and the
years of living alone have been a habit-forming experience for her. Thank you for the care being given to her.
05 October 2023
My relative became a resident at Park House in December 2022, since then her mobility has declined and is more or less bedridden. The staff have done everything they can to help and look after her and treat her with patience and care.
05 October 2023
My partner has now been in Park House for seven years. I am very pleased with the care. The staff are wonderful.
13 April 2023
I moved into here full of worries and dark concerns. Now after a few months, I don't want to leave. The help and care I have been given is fantastic. My advice for the people who view it here, is to take full use here and have no worries. The staff here are so nice and helpful and, just in my own
words, it is a very nice and clean place that gives residents a comfortable place to relax and plan their future.
13 March 2023
Mum went to the hospital for an appointment while waiting for the taxi to come home Mum stated she was cold. The care assistant took off his coat and put it over Mum's knees to keep her warm. Mum stated it was freezing, above and beyond care, thank you to this member of staff.
28 February 2023
My uncle was cared for in Park House Care Home whilst waiting for a package of care so he could return home. During his stay of around 2 months, he was very happy and extremely well cared for by the lovely staff who looked after his every need in a kind caring way. He is now returning home but I'm
sure will miss the great company from the staff. Many thanks for looking after him so well.
23 February 2023
My experience is all good!
25 January 2023
I was resident for 3 weeks and was well cared for by pleasant staff who were very helpful to my needs. Medication was given at correct times.
I could not fault them, I have Parkinson's, COPD and also had a fractured rib and fractured left wrist.
Christmas and New Year very quiet?