Park House Care Home

93 Park Road South, Prenton CH43 4UU
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8.7 74 Reviews
  • Park House Care Home, Prenton
Park House care home meets residents’ needs and delivers high quality care.

Dedicated, trained staff give residents the support they need.

Residents have lots of social activities to suit their interests and hobbies.

Healthy food is served that can meet residents' dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 111 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1050
  • Self-Funded Nursing Care: from £1050
  • Self-Funded Nursing Dementia Care: from £1050
  • RESPITE Self-Funded Residential Care: from £1050

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Linda Hardy (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (111)
  • Single Rooms with Ensuite Wet Room (111)

Park House Care Home Reviews (74)

8.7

Park House Care Home has a Review Score of 8.7 (8.749) out of 10, based on 11 reviews in the last 2 years.
Over all time Park House Care Home has 74 reviews.

Overall Experience
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  • 18
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Date Published
  • 74
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  • 11
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Reviewer Connection to Park House Care Home
  • 30
  • 11
  • 4
  • 4
  • 4
  • 3
  • 3
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  • 2
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  • 1
  • 1
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Total of 74, showing 1-20
Review from E L (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are approachable and caring and take great care of Dad. They have kept us informed of recent changes and worked hard to make improvements. Dad is very settled here.
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Review from Kathy B (Niece of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and helpful staff who go out of their way to make my aunt feel comfortable and looked after.
Reply from Macie Cox, Marketing Executive at Park House Care Home

Thank you so much for your lovely review of Park House, we really appreciate it and all feedback you give to us goes a long way!

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Review from J T (Son of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management are very open to feedback and suggestions. Recent improvements have seen a more proactive approach to activities and treat the residents with dignity and respect.
Reply from Macie Cox, Marketing Executive at Park House Care Home

Thank you so much for taking the time to leave us a review, we really appreciate it here at Park House! We are hoping changes we are implementing continue to make a positive impact on the home and our residents.

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Review from A S (Daughter of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum moved into this home in September, as an emergency admission. She could not have been more welcomed and cared for at what was a distressing time for us all. She is very happy there now, and every time I speak to her she says she feels lucky to be in such a nice place with such nice people. I
can vouch for the fact that staff are friendly and caring, the home is clean and welcoming and residents are encouraged to socialise if they want to. All in all a good experience for my Mum and for us.
Reply from Macie Cox, Marketing Executive at Park House Care Home

Thank you so much for your lovely review, it is brilliant to hear and we really appreciate it here at Park House!

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Review from Andrew F (Brother of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
My sister recently had 3 falls within the care home, which resulted in 2 bleeds on the brain. Immediately after the falls the staff were very caring making regular observations whilst waiting for the ambulance to arrive. Upon return to the care home the nursing home fitted pressure mats to the bed and
chair which alarm when my sister gets up.
Reply from Macie Cox, Marketing Executive at Park House Care Home

Thank you for your feedback, if you would like to discuss any areas in more depth please contact the home and we will be happy to organise a meeting.

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Review from Elizabeth S (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Park House on 19th December 2023, my sister and I had to look for a new home for our mum, as we felt she wasn't getting the care she needed. We went around looking and eventually, we decided on Park House. There was a lot of staff on each floor, and hardly had bank staff but in reality,
they do need them from time to time we were OK with that, as I feel the residents need the same faces day to day to feel comfortable within their homes. My mum was put on Diazepam while in another home also she was supposed to have assisted feeding which was never implemented so her weight plummeted from a 12st lady down to a 7st 10 when entering the Park House. Now she isn't on any medication and she is back on solid foods which is amazing for her and us. We can't thank the staff enough for caring for our Mum, Nan, and Great Nan she's very happy now always smiling. The carers are amazing there and work so hard with their residents. So it's a big thank you from all the family.
Reply from Macie Cox, Marketing Executive at Park House Care Home

Thank you so much for your lovely review of Park House, we all appreciate it! We are so pleased that Mum is happy with us and that you are happy with our team - they are all fantastic!

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Review from Joy B (Daughter of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t recommend this highly enough. The fact that Mum was so happy here was a huge relief to the family. She thought of the staff as her friends and, when in hospital, she would say that she wanted to go home, to her friends and her room in Park House. Very kind and caring staff.
Reply from Macie Cox, Marketing Executive at Park House Care Home

Thank you so much for taking the time to write such kind words about Park House, I will make sure that I pass it on to the staff!

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Review from Maureen F (Daughter of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at the home for nearly two years in Hamilton. All the carers do a wonderful job, are warm and friendly, and treat him with dignity and respect. The nurses on the unit do a great job too. They are always on hand when I’ve had any concerns over my dad’s health, made prompt referrals and
always kept me informed of any progress. Thanks to all the nurses and carers for looking after Dad so well.
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Review from J G (Son of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy at the home. The staff treat her well and are open to chat about her with her family. My mother enjoys the food she is much fitter and more alert since her arrival from hospital. I would like my mother to come out of her room more, but she is happiest in her own company and the years
of living alone have been a habit-forming experience for her. Thank you for the care being given to her.
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Review from P H (Sister-in-law of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative became a resident at Park House in December 2022, since then her mobility has declined and is more or less bedridden. The staff have done everything they can to help and look after her and treat her with patience and care.
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Review from M B (Partner of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has now been in Park House for seven years. I am very pleased with the care. The staff are wonderful.
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Review from J R (Daughter of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Park House Care Home in December 2022, this was by far the worst decision I've had to make it's so devastating having to put your mother in a home, the assistant manager and all her staff at Park House Care Home made this transition much easier with their care and compassion
to both myself and my mother! Can't thank them all enough for their continued support and would like to give them a glowing report to say a big thank you.
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Review from Raymond B (Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into here full of worries and dark concerns. Now after a few months, I don't want to leave. The help and care I have been given is fantastic. My advice for the people who view it here, is to take full use here and have no worries. The staff here are so nice and helpful and, just in my own words,
it is a very nice and clean place that gives residents a comfortable place to relax and plan their future.
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Review from Sue B (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went to the hospital for an appointment while waiting for the taxi to come home Mum stated she was cold. The care assistant took off his coat and put it over Mum's knees to keep her warm. Mum stated it was freezing, above and beyond care, thank you to this member of staff.
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Review from Jean J (Niece of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was cared for in Park House Care Home whilst waiting for a package of care so he could return home. During his stay of around 2 months, he was very happy and extremely well cared for by the lovely staff who looked after his every need in a kind caring way. He is now returning home but I'm sure
will miss the great company from the staff. Many thanks for looking after him so well.
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Review from A B (Friend of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience is all good!
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Review from S S (Resident) assisted by family/friend published on 25 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was resident for 3 weeks and was well cared for by pleasant staff who were very helpful to my needs. Medication was given at correct times.
I could not fault them, I have Parkinson's, COPD and also had a fractured rib and fractured left wrist.
Christmas and New Year very quiet?
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Review from Chris D (Daughter of Resident) published on 29 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my dad today for the first time. The home had a warm/homely feel the minute I walked in - spotlessly clean with lovely, friendly staff... it was peaceful with a calm environment.
First visit, but I knew my dad was in the "right place" somehow... very impressed. His room is lovely/homely/clean/very
tidy. He has improved a lot since he has been there... very impressed. So well looked after, it seemed; very pleasantly surprised as I was not keen on his going into a nursing home.
Haven't found out about the activities yet.
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Review from James R (Brother of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Park View is very good.
The staff are efficient and work hard.
The building is always clean.
I am satisfied with the Park House staff.
I recommend the place to other people.
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Review from Joyce A (Regular Volunteer) published on 20 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our church formed a link with Park House Care Home in the Spring of 2022.
Our church volunteers were invited to Park House by their Activity Team to collect local memories from their residents as part of our church Memory Project.
Mindful of Covid restrictions, we devised a contact free method of
memory collection using specially designed Memory Postcards bearing vintage images of a seaside resort.
A seaside resort was a popular resort, and Park House residents shared many happy memories with us.
We subsequently organised a Memory Exhibition at Park House, displaying some of their memories and vintage images.
We donated multiple copies of our newly printed church Guide Book to Park House.
Since then our Priests have visited residents at their request.
Last week the church helped judge the resident's Scarecrow Making Competition, helped by two prominent local artists. It was a fun experience, congratulations to all!
Reply from Katie Barnett, Marketing Administrator at Park House Care Home

Thank you, Joyce, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Current Review Score: 8.7 (8.749)

Overview of Review Score

The Review Score of 8.7 (8.749) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.299 for Park House Care Home is calculated as follows: ( (60 Excellents x 5) + (49 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 127 Ratings = 4.299
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.45 Points relating to the number of positive Reviews for Park House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 111 registered maximum number of service users is 22.2. 10 Positive Reviews ÷ 22.2 = 0.45
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Linda

Linda Hardy

Job Title: Registered Home Manager Joined: 2020

I have been a qualified nurse since 1987 and after NHS have managed care homes since 2012. I love the role as it brings me closer to residents and families and means we can deliver excellent care in a homely environment. I enjoy travelling and am brave enough now to travel alone, I love music, theatre and concerts. My daughter Laura is now following in my footsteps and is a qualified children's nurse in London! My dog Dixie, like a second child, keeps me busy!

Frequently Asked Questions about Park House Care Home

What types of Care is Park House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Park House Care Home have?

There are 111 Single Rooms.

What are the Facilities & Services at Park House Care Home?

Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Park House Care Home to the centre of Prenton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park House Care Home to verify any information. View our terms and conditions. Park House Care Home has an Enhanced Service - more info.