Park House Care Home

93 Park Road South, Prenton CH43 4UU
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8.7 74 Reviews
  • Park House Care Home, Prenton
Park House care home meets residents’ needs and delivers high quality care.

Dedicated, trained staff give residents the support they need.

Residents have lots of social activities to suit their interests and hobbies.

Healthy food is served that can meet residents' dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 111 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1050
  • Self-Funded Nursing Care: from £1050
  • Self-Funded Nursing Dementia Care: from £1050
  • RESPITE Self-Funded Residential Care: from £1050

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Linda Hardy (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (111)
  • Single Rooms with Ensuite Wet Room (111)

Park House Care Home Reviews (74)

8.7

Park House Care Home has a Review Score of 8.7 (8.749) out of 10, based on 11 reviews in the last 2 years.
Over all time Park House Care Home has 74 reviews.

Overall Experience
  • 49
  • 18
  • 7
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Date Published
  • 74
  • 3
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  • 11
  • 63
Reviewer Connection to Park House Care Home
  • 30
  • 11
  • 4
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  • 3
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  • 3
  • 2
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  • 1
  • 1
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Total of 74, showing 61-74
Review from Bridget O (Sister of Resident) published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are extremely approachable and supportive. My sister has cognitive issues and staff try to meet her needs while still trying to let her remain as independent as possible. Although she does not choose to join in many activities she is always invited to do so. She has complex medical needs and
these are supported with compassion.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Park House Care Home

Thank you, Bridget, for your comments about your recent experience at Park House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Doreen J (Wife of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are empathetic and kind.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Park House Care Home

Thank you, Doreen, for sharing your recent experience of Park House Care Home. We are pleased to hear it has been so positive and we really appreciate you letting us know how we are doing. We look forward to seeing you again soon. Have a wonderful day.

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Review from Chris M (Son of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been a resident, with dementia, for a year at Park House care home in Birkenhead. Standards have improved considerably in this last few months, with special thanks to the staff for the way they look after my dad.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Park House Care Home

Thank you, Chris, for sharing your recent experience of Park House Care Home. We are happy to learn it has been so positive. We appreciate you taking the time to let us know how we are doing and it is great to hear that you have been so pleased with the quality of our care. We look forward to your next visit. Take care.

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Review from Linda A (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were excellent when mum had a fall and needed to go to hopsital. They contacted me instantly. Staff keep me informed on everything about my mum and look after her well.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Park House Care Home

Thank you, Linda, for your comments about your recent experience at Park House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from GR (Son of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Warm, friendly atmosphere at Park House Care Home. Staff are helpful and friendly. The only negative comment I can make is the overwhelming odour of food in the corridor.
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Review from E B (Daughter of Resident) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff in Park House are excellent, they can't do enough for my mom, the food is very poor and have to bring in staff for mum all the time.
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Review from Bernadette M (Friend of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my friends stay she was very well cared for, caring, professional staff. Thank you.
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Review from L P (Daughter of Resident) published on 12 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been so well looked after in Dandhills Unit, Park House.
I cannot thank senior care assistant and her staff more for their kindness and caring. Much appreciated. Thank you all.
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Review from M C (Wife of Resident) published on 12 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has now spent several months in Park House. The staff and standard of care are excellent. All grade of staff are obliging and cannot do enough to help their residents and families.
My only complaint is the excessive heat in the home, especially in the summer months. Ventilation is poor and
there is no air conditioning.
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Review from Judy E (Daughter of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased to share our views on Park. My mum is happy in her world and is well looked after by nurses, carers and management. If the need arose, they know how to deal with mum, for example, I was a little scared of mum the other day, I called for help and two carers came and mum instantly calmed
down. They were gentle and caring much to my relief! I'm in throughout some mealtimes and the carers cater to all the resident's needs and if my mum's fussy or gone very fussy, the kitchen staff are very good as are the cleaners. They keep it nice and clean around the home.
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Review from E K (Wife of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is brilliant. My husband has been here 3 years, the girls are brilliant with him. He is well taken care of by all the staff even the cleaner. I can go away for a couple of days and I know I don't have to worry about him.
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Review from Enid R (Daughter-in-law of Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-Law has been in the home for just over a year now. I visit her twice a week and am always amazed at how much love and compassion is shown by the staff. They are collectively an amazing group of caring people. I have never seen anyone being anything other than caring and patient with all
the residents. It must be such a difficult job but the staff always give 110% to every task they are challenged with.
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Review from Lorraine W (Daughter of Resident) published on 5 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with every aspect of mums care. All the staff, nursing and carers, cleaners, maintenance and management are extremely caring and professional in every way. Mum is happy with the staff who look after her and she responds to them well. We know mum on occasion doesn't sleep, but the staff make
these moments enjoyable as she drinks tea and happily chats with them as she thinks she is working there. We leave mum knowing she is well looked after even the times she is distressed and wants to go home. It's tough but we know she is well cared for. Thank You
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Review from Roy S (Husband of Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff and service supplied by Park House to be of the highest care. All staff are ready to give advice and help. I find the service to my wife is of a very high standard.
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Current Review Score: 8.7 (8.749)

Overview of Review Score

The Review Score of 8.7 (8.749) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.299 for Park House Care Home is calculated as follows: ( (60 Excellents x 5) + (49 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 127 Ratings = 4.299
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.45 Points relating to the number of positive Reviews for Park House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 111 registered maximum number of service users is 22.2. 10 Positive Reviews ÷ 22.2 = 0.45
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Linda

Linda Hardy

Job Title: Registered Home Manager Joined: 2020

I have been a qualified nurse since 1987 and after NHS have managed care homes since 2012. I love the role as it brings me closer to residents and families and means we can deliver excellent care in a homely environment. I enjoy travelling and am brave enough now to travel alone, I love music, theatre and concerts. My daughter Laura is now following in my footsteps and is a qualified children's nurse in London! My dog Dixie, like a second child, keeps me busy!

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