Submit a Review for Aaron Court Care Home
190 Princes Road, Ellesmere Port, CH65 8EU
View full details of Aaron Court Care HomeLatest Reviews for Aaron Court Care Home
04 June 2026
My partner has been at Aaron Court since November 2023 and I am more than happy with the level of care he receives. All the staff are wonderful, very friendly and have made me feel welcome from the beginning. The staff take time to talk with residents and families and do a very difficult job very
well.
They have a lovely garden area and the food is always to a high standard.
12 May 2026
My brother went into Aaron Court 17 months ago. I visit with my sister in law on a regular basis. The difference in my brother is amazing. He is happy, eating well and so well looked after. He is enjoying the care and attention from the staff who are so kind and lovely. I have watched staff with
residents, and the care and patience shown is exceptional. Having nursed my own mother with Alzheimer's, I know how hard their job is and your staff show so much love and are even at difficult times. My brother is enjoying all the activities in the lounge and it's lovely to see him laughing again. I have to say, from entering the building to the residents' lounge, the place is so clean and smells fresh, which is just so lovely.
06 May 2026
Whilst CQC have given an inadequate report as the daughter of a resident i must disagree with their assessment. I can only comment on my experience. I cannot comment on the paperwork side of the report. I find the staff vet kind and caring to my mothers needs, my mum is always clean and dressed.
Her nails are always clean, her hair is always washed and dried. If I ask a question of the staff I am always given a response. The activities staff are fantastic, they adapt activities to residents ability. All staff treat my mum with kindness and dignity. I am kept will informed of mums health, if anything occurs I am contacted straight away. Mums room is always clean and fresh as is her laundry. Overall the home itself is always clean and tidy. Visitors are treated with kindness and respect.
01 May 2026
My mother in law has had excellent care since joining the home over 3 years ago. The staff all care about her and are interested in her. They have helped to calm her down when she was anxious and have always treated her with dignity and respect. We are so glad we found Aaron Court.
22 December 2025
I have no worrys about the care my sister gets because I know she gets looked after.
31 October 2025
Staff very good. Activities excellent. Improved facilities this year.
31 October 2025
I try to visit my dad most days, even if it's only half an hour. Each time, I am made to feel so welcome by all the staff, office doors are always open to encourage openness and feedback. The staff do an amazing job, which is not easy when caring for dementia patients. I'm so grateful for the
wonderful care dad's getting at a difficult time in our lives and can't thank them enough.
30 October 2025
Excellent care staff, a nice pleasant home.
30 October 2025
Huge improvement this summer since the change in management and the introduction of the activities for ladies.
Residents look happy and enjoy themselves instead of sitting and staring at the wall as they did previously.
09 July 2025
My mum went into Aaron Court in July after a hospital stay. We were told it was rehabilitation to get her home, but by early September she was back in hospital severely malnourished, dehydrated, and with stage 2 pressure sores. We were told she was dying. She'd lost so much weight she was fiddling
with her wedding ring - worn every day for 56 years - and a staff member threw it in the bin. No apology. She was often left in bed all day, unwashed, in mismatched clothes that weren't hers, with matted hair and dirt under her nails. We raised concerns about pain she was in, but nothing was noted. The pressure sore was only picked up at hospital, who raised a safeguarding alert. The home smelled, felt unclean, and senior staff were dismissive. We were led to believe this was the right place - it wasn't. Our family will never forget what she went through at Aaron Court.
15 April 2025
Not being cleaned, hair matted and filthy. When I have enquired apparently lots of agency staff this is still not acceptable. My mother's teeth went missing and all care staff could do when we asked was to shrug shoulders. My mother is not being treated with dignity. Yes I have complained and will
continue to.
04 December 2024
The staff are very warm, friendly, approachable and professional. They are proactive with Mum's care.
01 July 2024
Since my Mother's admission from hospital to Aaron Court in March to her being almost ready to go home, my Mother's care has been exemplary, even when my Mother was very challenging to deal with in the early days of her stay. As my Mother has improved, the staff have fully encouraged her to move
about and become involved with activities around the home.
From a family perspective, it has been reassuring to see and talk to Mother's carers at all levels including management, who have all been nice, caring people who, without exception, all made time to see me and discuss anything. This put my mind to rest in so many ways.
I have never seen my Mother eat so much before, as the food has been superb from what I have seen and my Mother told me. The portions were perfect - my Mother hates waste and so her portions were just right for her every time.
I cannot speak more highly and thank everyone.
06 June 2024
Our aunt always appears well cared for and settled. She reports she is happy and enjoys the food.
06 June 2024
Mother is happy and flourishing in the environment of Aaron Court. All personal care taken care of very well. The home is bright and pleasant. Staff are caring and take the time to spend time with each resident. They genuinely care and often go the extra mile. Residents would benefit from an
activity when feeling restless.
11 March 2024
My father is in respite and he loves it here. He is well cared for and the change in him since being in is amazing. The care staff are lovely hard working and look after his needs. He loves having a banter with staff. He was bed-bound at home so to see him up dressed and shaved is lovely to see. I
am very happy with Aaron Court and know my dad is getting the care he needs.
29 September 2023
My mum is well looked after by very friendly staff. It gives me peace of mind to know that she is safe and being well cared for.
21 September 2023
My husband looks and seems much better since his arrival which we are very pleased with. Staff always acknowledge us with a smile and quick word.
04 July 2023
The second in command is fantastic. Came with us to make sure the resident's next placement was the right choice, came in her own time. She wouldn't take any money for her brilliant help and asked all the right questions for our needs. All the other staff are really friendly.
20 June 2023
Initially, I was hesitant if not reluctant to place my wife in a care home. It is a big decision after being together for 68 years. On meeting the manager who was extremely professional and reassuring, she explained what I would need to provide for my wife. The care staff were excellent in handling
my wife, making her feel calm and relaxed in her new environment. My wife settled in well and any small problems were easily dealt with. I feel that I have chosen the best care home in the locality. All the staff look after my wife to a very high standard.
Latest Reviews for Aaron Court Care Home
04 June 2026
My partner has been at Aaron Court since November 2023 and I am more than happy with the level of care he receives. All the staff are wonderful, very friendly and have made me feel welcome from the beginning. The staff take time to talk with residents and families and do a very difficult job very
well.
They have a lovely garden area and the food is always to a high standard.
12 May 2026
My brother went into Aaron Court 17 months ago. I visit with my sister in law on a regular basis. The difference in my brother is amazing. He is happy, eating well and so well looked after. He is enjoying the care and attention from the staff who are so kind and lovely. I have watched staff with
residents, and the care and patience shown is exceptional. Having nursed my own mother with Alzheimer's, I know how hard their job is and your staff show so much love and are even at difficult times. My brother is enjoying all the activities in the lounge and it's lovely to see him laughing again. I have to say, from entering the building to the residents' lounge, the place is so clean and smells fresh, which is just so lovely.
06 May 2026
Whilst CQC have given an inadequate report as the daughter of a resident i must disagree with their assessment. I can only comment on my experience. I cannot comment on the paperwork side of the report. I find the staff vet kind and caring to my mothers needs, my mum is always clean and dressed.
Her nails are always clean, her hair is always washed and dried. If I ask a question of the staff I am always given a response. The activities staff are fantastic, they adapt activities to residents ability. All staff treat my mum with kindness and dignity. I am kept will informed of mums health, if anything occurs I am contacted straight away. Mums room is always clean and fresh as is her laundry. Overall the home itself is always clean and tidy. Visitors are treated with kindness and respect.
01 May 2026
My mother in law has had excellent care since joining the home over 3 years ago. The staff all care about her and are interested in her. They have helped to calm her down when she was anxious and have always treated her with dignity and respect. We are so glad we found Aaron Court.
22 December 2025
I have no worrys about the care my sister gets because I know she gets looked after.
31 October 2025
Staff very good. Activities excellent. Improved facilities this year.
31 October 2025
I try to visit my dad most days, even if it's only half an hour. Each time, I am made to feel so welcome by all the staff, office doors are always open to encourage openness and feedback. The staff do an amazing job, which is not easy when caring for dementia patients. I'm so grateful for the
wonderful care dad's getting at a difficult time in our lives and can't thank them enough.
30 October 2025
Excellent care staff, a nice pleasant home.
30 October 2025
Huge improvement this summer since the change in management and the introduction of the activities for ladies.
Residents look happy and enjoy themselves instead of sitting and staring at the wall as they did previously.
09 July 2025
My mum went into Aaron Court in July after a hospital stay. We were told it was rehabilitation to get her home, but by early September she was back in hospital severely malnourished, dehydrated, and with stage 2 pressure sores. We were told she was dying. She'd lost so much weight she was fiddling
with her wedding ring - worn every day for 56 years - and a staff member threw it in the bin. No apology. She was often left in bed all day, unwashed, in mismatched clothes that weren't hers, with matted hair and dirt under her nails. We raised concerns about pain she was in, but nothing was noted. The pressure sore was only picked up at hospital, who raised a safeguarding alert. The home smelled, felt unclean, and senior staff were dismissive. We were led to believe this was the right place - it wasn't. Our family will never forget what she went through at Aaron Court.
15 April 2025
Not being cleaned, hair matted and filthy. When I have enquired apparently lots of agency staff this is still not acceptable. My mother's teeth went missing and all care staff could do when we asked was to shrug shoulders. My mother is not being treated with dignity. Yes I have complained and will
continue to.
04 December 2024
The staff are very warm, friendly, approachable and professional. They are proactive with Mum's care.
01 July 2024
Since my Mother's admission from hospital to Aaron Court in March to her being almost ready to go home, my Mother's care has been exemplary, even when my Mother was very challenging to deal with in the early days of her stay. As my Mother has improved, the staff have fully encouraged her to move
about and become involved with activities around the home.
From a family perspective, it has been reassuring to see and talk to Mother's carers at all levels including management, who have all been nice, caring people who, without exception, all made time to see me and discuss anything. This put my mind to rest in so many ways.
I have never seen my Mother eat so much before, as the food has been superb from what I have seen and my Mother told me. The portions were perfect - my Mother hates waste and so her portions were just right for her every time.
I cannot speak more highly and thank everyone.
06 June 2024
Our aunt always appears well cared for and settled. She reports she is happy and enjoys the food.
06 June 2024
Mother is happy and flourishing in the environment of Aaron Court. All personal care taken care of very well. The home is bright and pleasant. Staff are caring and take the time to spend time with each resident. They genuinely care and often go the extra mile. Residents would benefit from an
activity when feeling restless.
11 March 2024
My father is in respite and he loves it here. He is well cared for and the change in him since being in is amazing. The care staff are lovely hard working and look after his needs. He loves having a banter with staff. He was bed-bound at home so to see him up dressed and shaved is lovely to see. I
am very happy with Aaron Court and know my dad is getting the care he needs.
29 September 2023
My mum is well looked after by very friendly staff. It gives me peace of mind to know that she is safe and being well cared for.
21 September 2023
My husband looks and seems much better since his arrival which we are very pleased with. Staff always acknowledge us with a smile and quick word.
04 July 2023
The second in command is fantastic. Came with us to make sure the resident's next placement was the right choice, came in her own time. She wouldn't take any money for her brilliant help and asked all the right questions for our needs. All the other staff are really friendly.
20 June 2023
Initially, I was hesitant if not reluctant to place my wife in a care home. It is a big decision after being together for 68 years. On meeting the manager who was extremely professional and reassuring, she explained what I would need to provide for my wife. The care staff were excellent in handling
my wife, making her feel calm and relaxed in her new environment. My wife settled in well and any small problems were easily dealt with. I feel that I have chosen the best care home in the locality. All the staff look after my wife to a very high standard.