Submit a Review for Acorn Hollow Care Home
419 Manchester Road, Lostock Gralam, Northwich, CW9 7QA
View full details of Acorn Hollow Care HomeLatest Reviews for Acorn Hollow Care Home
15 October 2025
Unfortunately they forgot to give Lionel his lunch one day and he had told me before on two occasions that he hadn't had any dinner but thought he was confused due to dementia and Alzheimer's . Also arrived one day to find Lionel struggling with a table which was just about in His grasp but at his
side with his dinner left on it. Eats with a spoon but regularly have to ask for it. His teeth are nit cleaned regularly.
08 October 2025
Very pleased with the care and the treatment I have received since I have been at Acorn Hollow.
08 October 2025
Excellent care home, very happy here.
13 May 2025
Lovely home. Staff caring helpful and look after my nan very well. You can tell what staff are in looking after my nan.
30 April 2025
The care my father-in-law receives is incredible, he is treated with the utmost respect and dignity. My father-in-law really enjoys the food and the variety. I am also treated amazingly when I come to visit.
09 April 2025
The staff are lovely with my mum and my family.
09 April 2025
I would like to thank all the staff at Acorn Hollow for the way they looked after my mum. They have gone above and beyond in the care they gave her. also supporting the family in difficult time. This is a big thank you to management and all staff.
17 January 2025
My father moved into Acorn Hollow following a stay in hospital. Negotiating the discharge from hospital and transfer to the home was made so much easier thanks to the support of Acorn Hollow's Administration team who were knowledgeable, efficient and very helpful. All the staff in the home were
kind, caring and welcoming, nothing was too much trouble. My father was treated with courtesy and respect.
Unfortunately, his stay was only two weeks before he died but I cannot fault the care he received in that time. My siblings and I were always made welcome and could visit Dad at any time.
02 January 2025
Acorn Hollow Care Home has become home for my mum since May 2024. She has settled very well and I visit daily. In six months, I have seen great kindness and compassion. I feel that the staff look after me just as much as they do Mum. Mum gets mixed up and can do very little for herself. The staff
know she loves to sing. They sing with and to her and she says she feels loved by them. This is a caring, well-run home.
06 December 2024
Have settled well. The staff are very kind and pleasant. Sometimes have communication problems. The food is varied and on the whole very nice. Just wish it could be served warmer, cold food is not very appetising. An interesting programme of activities is offered every week. I like the fact that
family and friends can visit at any time.
29 November 2024
My grandad went in for respite care and was in there until he sadly passed. The staff were great with him, he was well cared for in his last stages.
27 November 2024
I come from West Yorkshire and only manage to visit my sister once weekly. I can't rate everything as I haven't an in-depth knowledge. My visit today has been very pleasant, excellent staff who are loving and caring.
25 November 2024
I cannot fault the care given to myself and to my wife in the final days of her life. Nothing was too much trouble. Excellent is the only word I can use.
22 November 2024
Generally, my experience here is fairly satisfactory. The staff are caring and helpful and usually polite.
26 April 2024
Overall very happy. Staff exceptionally friendly and accommodating, public rooms cosy and inviting. Foodwise not always to my mother's taste personally plus waiting time for bathroom assistance but that's down purely to staff availability. Everywhere needs more staff! They provide good entertainment
and celebrate lots of events and birthdays for residents and do a good job. I would recommend Acorn Hollow.
25 March 2024
My mother received end-of-life nursing and care at Acorn Hollow. She felt extremely lucky to receive respectful care from all staff in all roles in comfortable surroundings. I was able to spend as much time as I wished during those precious final days and was always welcomed.
The medical care from
the on-site nursing staff was professional, kind and reassuring. Staff providing personal care were cheerful and understanding.
The quality of accommodation and catering was of a high standard.
Administration and management staff were excellent in dealing with other agencies to transfer Mum to Acorn Hollow without delay.
Different activities were available for residents and whilst my mum enjoyed visits from pet therapy groups, I am sorry her health was not better as she would have enjoyed the other events and activities on offer.
Whilst we may not like to think about our loved ones passing away, the staff provided comfort, a peaceful setting and dignity to my mum and her family.
05 September 2023
My father has been staying in Acorn Hollow for roughly four weeks, and I have to say, I have been really pleased with the quality of care he has received. The management team and the staff have gone the extra mile to ensure my dad is comfortable and well-looked after.
All the staff are very
friendly, and when they are asked to correct or change anything, this is done quickly and efficiently.
I have had the experience with care homes in the past, and this is definitely the friendliest home so far.
My dad is not the easiest person to deal with, but they have managed his care exceptionally well. The team at Acorn Hollow are amazing.
06 July 2023
The staff are wonderful, very helpful in all aspects. Quality of some meals needs improvement, current lack of variety and quality. Cleanliness is good. Social arrangements to suit all.
20 June 2023
Very good.
15 June 2023
Mum had to move to Acorn Hollow as the previous care home she was in wouldn't accept local authority funding and it was a blessing in disguise as Acorn Hollow is an extremely good care home. It is well run and the carers seem to genuinely care. The facilities and activities are excellent and I feel
Mum is in the best possible place she could be for the help and care she needs.
Latest Reviews for Acorn Hollow Care Home
15 October 2025
Unfortunately they forgot to give Lionel his lunch one day and he had told me before on two occasions that he hadn't had any dinner but thought he was confused due to dementia and Alzheimer's . Also arrived one day to find Lionel struggling with a table which was just about in His grasp but at his
side with his dinner left on it. Eats with a spoon but regularly have to ask for it. His teeth are nit cleaned regularly.
08 October 2025
Very pleased with the care and the treatment I have received since I have been at Acorn Hollow.
08 October 2025
Excellent care home, very happy here.
13 May 2025
Lovely home. Staff caring helpful and look after my nan very well. You can tell what staff are in looking after my nan.
30 April 2025
The care my father-in-law receives is incredible, he is treated with the utmost respect and dignity. My father-in-law really enjoys the food and the variety. I am also treated amazingly when I come to visit.
09 April 2025
The staff are lovely with my mum and my family.
09 April 2025
I would like to thank all the staff at Acorn Hollow for the way they looked after my mum. They have gone above and beyond in the care they gave her. also supporting the family in difficult time. This is a big thank you to management and all staff.
17 January 2025
My father moved into Acorn Hollow following a stay in hospital. Negotiating the discharge from hospital and transfer to the home was made so much easier thanks to the support of Acorn Hollow's Administration team who were knowledgeable, efficient and very helpful. All the staff in the home were
kind, caring and welcoming, nothing was too much trouble. My father was treated with courtesy and respect.
Unfortunately, his stay was only two weeks before he died but I cannot fault the care he received in that time. My siblings and I were always made welcome and could visit Dad at any time.
02 January 2025
Acorn Hollow Care Home has become home for my mum since May 2024. She has settled very well and I visit daily. In six months, I have seen great kindness and compassion. I feel that the staff look after me just as much as they do Mum. Mum gets mixed up and can do very little for herself. The staff
know she loves to sing. They sing with and to her and she says she feels loved by them. This is a caring, well-run home.
06 December 2024
Have settled well. The staff are very kind and pleasant. Sometimes have communication problems. The food is varied and on the whole very nice. Just wish it could be served warmer, cold food is not very appetising. An interesting programme of activities is offered every week. I like the fact that
family and friends can visit at any time.
29 November 2024
My grandad went in for respite care and was in there until he sadly passed. The staff were great with him, he was well cared for in his last stages.
27 November 2024
I come from West Yorkshire and only manage to visit my sister once weekly. I can't rate everything as I haven't an in-depth knowledge. My visit today has been very pleasant, excellent staff who are loving and caring.
25 November 2024
I cannot fault the care given to myself and to my wife in the final days of her life. Nothing was too much trouble. Excellent is the only word I can use.
22 November 2024
Generally, my experience here is fairly satisfactory. The staff are caring and helpful and usually polite.
26 April 2024
Overall very happy. Staff exceptionally friendly and accommodating, public rooms cosy and inviting. Foodwise not always to my mother's taste personally plus waiting time for bathroom assistance but that's down purely to staff availability. Everywhere needs more staff! They provide good entertainment
and celebrate lots of events and birthdays for residents and do a good job. I would recommend Acorn Hollow.
25 March 2024
My mother received end-of-life nursing and care at Acorn Hollow. She felt extremely lucky to receive respectful care from all staff in all roles in comfortable surroundings. I was able to spend as much time as I wished during those precious final days and was always welcomed.
The medical care from
the on-site nursing staff was professional, kind and reassuring. Staff providing personal care were cheerful and understanding.
The quality of accommodation and catering was of a high standard.
Administration and management staff were excellent in dealing with other agencies to transfer Mum to Acorn Hollow without delay.
Different activities were available for residents and whilst my mum enjoyed visits from pet therapy groups, I am sorry her health was not better as she would have enjoyed the other events and activities on offer.
Whilst we may not like to think about our loved ones passing away, the staff provided comfort, a peaceful setting and dignity to my mum and her family.
05 September 2023
My father has been staying in Acorn Hollow for roughly four weeks, and I have to say, I have been really pleased with the quality of care he has received. The management team and the staff have gone the extra mile to ensure my dad is comfortable and well-looked after.
All the staff are very
friendly, and when they are asked to correct or change anything, this is done quickly and efficiently.
I have had the experience with care homes in the past, and this is definitely the friendliest home so far.
My dad is not the easiest person to deal with, but they have managed his care exceptionally well. The team at Acorn Hollow are amazing.
06 July 2023
The staff are wonderful, very helpful in all aspects. Quality of some meals needs improvement, current lack of variety and quality. Cleanliness is good. Social arrangements to suit all.
20 June 2023
Very good.
15 June 2023
Mum had to move to Acorn Hollow as the previous care home she was in wouldn't accept local authority funding and it was a blessing in disguise as Acorn Hollow is an extremely good care home. It is well run and the carers seem to genuinely care. The facilities and activities are excellent and I feel
Mum is in the best possible place she could be for the help and care she needs.