Acorn Hollow Care Home

419 Manchester Road, Lostock Gralam, Northwich CW9 7QA

Acorn Hollow Care Home, Northwich, Cheshire
Acorn Hollow Care Home, Northwich, Cheshire
Acorn Hollow Care Home, Northwich, Cheshire

Located within the beautiful surroundings of Cheshire, Acorn Hollow Care Home is a 48 bedded facility offering both nursing and residential care.

Acorn Hollow offers plenty of spaces in which to relax, dine, exercise, socialise and be creative, including a pretty landscaped garden, a dedicated activities and entertainment room, and a hairdressing salon. The garden, which is looked after by some of the residents, is a favourite spot for having a catch up with friends and family. All bright, comfortable bedrooms – some with garden views – and living areas are accessible by wheelchair.

Acorn Hollow chefs pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Keeley Hackney (Home Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Respite Care • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Acorn Hollow Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.8 Acorn Hollow Care Home has a Review Score of 9.8 (9.753)

The Review Score of 9.8 (maximum of 10) for Acorn Hollow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Acorn Hollow Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.753 for Acorn Hollow Care Home is calculated as follows: ( (246 Excellents x 5) + (56 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 312 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Acorn Hollow Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 14 Reviews ÷ 9.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Acorn Hollow Care Home?

  • Extremely LIKELY
    26
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Acorn Hollow Care Home

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    5
  • Resident / Service User
    4
  • Granddaughter of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • more

My father is a resident at Acorn Hollow. He could not be looked after to this high standard at home. The staff are so caring and friendly. My dad loves them all to bits. He is taken out on outings. All his needs are met, even down to bringing him anything he asks for from the local shop.

The home is immaculate, clean and tidy. The food is lovely. My dad's 90th Birthday was celebrated with a birthday cake, decorations and a singer. It was lovely.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandad loves being a resident. He is so well looked after, we don't have to worry about him. Everybody is so friendly and nothing is too much trouble. A massive thank you!

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home recently refurbished, communal areas very nice and homely. Encouraging residents and family members to sit together while enjoying a drink, cake or biscuits. I really feel HC One are trying hard to provide a safe/comfortable environment for elderly people and their visiting families.
We recently had a death in the family - nursing staff were so supportive and I could not thank them enough for the help they gave to me. The management team are very approachable, always willing to help when issues arise.

Mum needed to be at several destinations during a recent funeral. Their maintenance/transport man offered his help asking for times and locations and took on all the responsibilities of transporting mum around. Service A1. Thank you!

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I'm very happy with the care and support my family members receives. Staff are very kind and caring.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have visited my uncle on several occasions and on most of these occasions the atmosphere within the home has been a happy one. My uncle says he is happy and has a good laugh with all the staff.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Visited my nan. Walked into the home and it was very clean and tidy. My grandmother recently enjoyed a trip to Blackpool and enjoyed the entertainment which has taken part in the home on numerous occasions. My nan also likes taking part in day time activities, for example; bingo and playing scrabble and many more activities that take place.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Found all staff caring, considerate, helpful, respectful a well-run home.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lovely home from home feeling. My dad feels very safe here for respite while mum was poorly. My grandma had also been in this home in previous years the staff are lovely. Nothing was too much for them.
As a daughter worried about dad, it was a big thing to see him in a home for a while. My husband was poorly at the same time so it was lovely to see him so well looked after.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care in Acorn Hollow is excellent in every aspect, the staff are professional, caring and I have every confidence in leaving my loved one in their care. The food is good and my husband has put on weight since being in the care of this home! We have enjoyed several super concerts in the last few weeks that were enjoyed by all. A happy happy place!!

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Acorn Hollow is home from home. Food food, good friends, good staff. Fantastic.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My dad has been in respite care since 4th December 2016. He has settled in very well and will become a permanent resident soon.
He enjoys the activities and socialisation, as he was on his own at home.
He is being very well cared for.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My experience with Acorn Hollow was very pleasing. The staff were very friendly and helpful towards my dad, even through the difficult times. He really did settle very well, even though he was only there for a couple of months. The dignity shown to him when he passed away was lovely.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my mother received at Acorn Hollow was excellent. It could only be improved by a high staff to patient ratio.
The staff were always caring and compassionate.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

HC-One, Careline Team at Acorn Hollow Care Home responded to this review on 11 Jan 2017:

Thank you for your review of Acorn Hollow, we are delighted that you recognise the care offered is excellent. Our team at Acorn Hollow strive to provide kind compassionate care to all of our Residents and your constructive review is welcomed by us all. We will pass on your kind words to the staff team. With regard to your specific feedback - it could only be improved by a high staff to patient ratio. Please be reassured that we monitor the dependency of our Residents on a daily basis and flex our staffing accordingly to meet the needs of our Residents.

Food is not all good. Not all menu are asked about. Staff are prepared to do if needed. Nursing is alright to a point. Most of the time it is very good. All have things to do for me and activities. Can ask for help.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

HC-One, Careline Team at Acorn Hollow Care Home responded to this review on 11 Jan 2017:

Thank you for your review of Acorn Hollow, we are delighted that you recognise the care offered to you is very good. Our team at Acorn Hollow strive to provide kind compassionate care to all of our Residents and your constructive review is welcomed by us all. With regard to your specific feedback, food is not all good and not all menus are asked about – All Residents at Acorn Hollow have the opportunity to meet with the cook to discuss their likes and dislikes. The staff team within Acorn Hollow obtain on a daily basis the menu choices from each Resident and should any of those choices not be suitable then an alternative menu is offered. The Home Manager has an open door policy and would welcome the opportunity to discuss this further with you.

My auntie is well cared for and is very happy within 'Acorn Hollow Care Home'. Staff are very welcoming and she enjoys sitting with other residents. It is nice to see her smiling once again as she has not done this for a while. It is all thanks to the staff at Acorn Hollow Care Home.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience with Acorn Hollow was very pleasing. The staff were polite and helpful. The home was clean and tidy. They were caring towards my nan and supported her dying with dignity. Nothing was too much trouble I especially liked the honesty and communication of telling the family of what stage my nan was at and what came next. Even when she passed the small gesture of putting a bouquet, cross and bible next to her meant a great deal and was very respectful.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Acorn Hollow is a warm, caring environment. They provided a high standard of care to my relative in their last days. No problem too big. No question to difficult to answer. Respect and dignity provided in a very sensitive situation.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Myself and my husband are very happy and comfortable here. All staff are kind and caring. We had a lovely Easter party and I was so happy to come first in the Easter Bonnet Parade.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think Acorn Hollow is a nice clean place with very caring staff. My nan is well cared for, it is great to see staff looking after her and making her smile. We as a family are always made and feel very welcome and I am glad my nan lives here!

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am more than happy with the care that my mother receives in this care home. I am comfortable that she is very well looked after by the excellent staff and I wouldn't hesitate to recommend this home to anyone.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Acorn Hollow is amazing everyone. Staff are very helpful.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff, care staff, cleaners and management are all so caring and patient. There is always a good atmosphere and the staff and residents have a laugh and joke together. My brother can at times ask a question repeatedly and is never made to feel that it's a nuisance.
He is helped and encouraged to join in and go on trips. He always says how well looked after he is. Unlike many care homes there always seems to be something going on in activities. The only negative thing I can think of is the furniture in his room is a little tired, but I know there is a refurbishment going and and this will be changed in the future.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We, as a family, are very happy with the quality of care provided by the home. In the time that my mother has been at Acorn Hollow, since February 2014 we have seen several improvements both to the environment and the range of activities offered to the residents. The "Oliver" pantomime was well received and very appropriate to the residents. Unfortunately we missed the Halloween event but hope to be present for the Christmas party. Any issues we have had (very few) have been acted upon quickly to our satisfaction.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent first impression. This impression is enhanced as times goes on. Excellent team. Approachable, caring, professional. You are made very welcome consistently when visiting. Communication both top down and bottom up is very good. I know my dad is in the best environment to meet his needs. It is a team of people to be proud of.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum was treated in a kind and caring way. Staff were very helpful and listened to our concerns and acted on them.

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Acorn Hollow have happy and very caring staff. I enjoy sitting out in the garden with family members

How likely would you be to recommend Acorn Hollow Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

No image found

Keeley Hackney

Job Title: Home Manager

Description:

“Kind care is about ensuring that somebody’s needs are met, but also making sure they are happy at the same time.”

As a Registered Nurse, Keeley is experienced in providing care and support to elderly people, to enrich their lives. She is a dedicated and supportive leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Keeley joined Acorn Hollow as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver
care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acorn Hollow.

When asked what she enjoys most about her role, Keeley remarked: “I love meeting new people and the sense of achievement that comes from knowing you’re positively contributing to
somebody’s life.”

Outside of work, Keeley enjoys walking, travelling and spending time with her children.

No image found

Keeley Hackney

Job Title: Home Manager

Description:

“Kind care is about ensuring that somebody’s needs are met, but also making sure they are happy at the same time.”

As a Registered Nurse, Keeley is experienced in providing care and support to elderly people, to enrich their lives. She is a dedicated and supportive leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Keeley joined Acorn Hollow as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver
care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acorn Hollow.

When asked what she enjoys most about her role, Keeley remarked: “I love meeting new people and the sense of achievement that comes from knowing you’re positively contributing to
somebody’s life.”

Outside of work, Keeley enjoys walking, travelling and spending time with her children.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Acorn Hollow Care Home