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Acorn Hollow Care Home

419 Manchester Road, Lostock Gralam, Northwich, Cheshire CW9 7QA
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Acorn Hollow Care Home, Northwich
Acorn Hollow Care Home, Northwich
Acorn Hollow Care Home, Northwich

Nestled within the beautiful surroundings of Cheshire, Acorn Hollow care home offers personalised residential and nursing care to older people.

At Acorn Hollow care home, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day and an enjoyable experience for all residents...  

Care Provided by Acorn Hollow Care Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,278From £1,406
Nursing CareFrom £1,581From £1,740

Contact Acorn Hollow Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Astles (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (48)

Acorn Hollow Care Home Reviews (113)

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9.7

Acorn Hollow Care Home has a Review Score of 9.7 (9.667) out of 10, based on 21 reviews in the last 2 years. Over all time Acorn Hollow Care Home has 113 reviews.

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Showing 113 reviews matching selected criteria
Review from R K (Granddaughter of Resident) published on 30 August 2018 Submitted via Postal Card
Overall Experience
Always very friendly and welcoming staff. The staff have very good, positive interaction with the residents.

Excellent facilities and entertainment.

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Review from Ian F (Son of Resident) published on 30 August 2018 Submitted via Postal Card
Overall Experience
Mother was a bit unsure at first but was welcomed and has now integrated better she has put on weight and is eating really well.

Staff are very friendly, both to mum and to visitors alike. Today has been brilliant. Well done.

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Review from Gwen G (Resident / Service User) published on 21 June 2018 Submitted via Postal Card
Overall Experience

Really enjoyed the food. No complaints with anything at all. Staff have been wonderful.

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Review from Sue E (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card
Overall Experience

From the moment we walked in the building, we were made very welcome. The staff are extremely professional in every way. We feel our mum has made progress in such a short time. It feels very much like home to her. We are very grateful.

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Review from Rose S (Granddaughter of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

Grandma arrived a few days ago and the welcome was perfect. All our worries and questions catered for. We are enjoying the Royal Wedding today, the staff have made amazing effort for this day. We worried about this part of grandmas life. We are happy that she is safe, well cared for and treated with dignity. Thank you.

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Review from Judith H (Daughter of Resident) published on 26 February 2018 Submitted via Website
Overall Experience

I would like to congratulate all the staff at Acorn Hollow on their recent inspection which was rated good. My dad, who has Dementia, is a resident and I would like to say how happy he is and how well he is looked after. The management and all the staff are exceptional. Nothing is too much trouble. The Home is clean and tidy and the meals exceptional.

They go out of their way to accommodate and look after the residents. They even got my dad food, meals and drinks he fancied when he was not feeling well. I cannot thank them enough for what they do for him.

I have no hesitation in recommending Acorn Hollow.

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Review from Stuart T (Son of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

Having visited several care homes, Acorn Hollow ticked all the boxes for my wife and I to feel confident in housing my mother for her twilight years. The home felt warm and friendly with attentive staff both on a professional level, as well as their caring nature. The facilities are first class with craft work, knitting, bingo etc as well as trips out to shops, Chester Zoo and meals. Mum now after three months calls Acorn Hollow home.

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Review from Martin B (Son of Resident) published on 11 January 2018 Submitted via Postal Card
Overall Experience
Excellent staff, very hard working and very kind to residents and visitors. My mother has struck up an excellent dialogue with the staff, even though she has only been a temporary resident - 5 weeks.

Thanks to all staff for their help in getting her back on her feet.

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Review from Patricia B (Resident / Service User) published on 11 January 2018 Submitted via Postal Card
Overall Experience

A wonderful experience. Various activities always on offer. Staff always helpful.

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Review from Claire H (Granddaughter of Resident) published on 7 November 2017 Submitted via Postal Card
Overall Experience

My grandad loves being a resident. He is so well looked after, we don't have to worry about him. Everybody is so friendly and nothing is too much trouble. A massive thank you!

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Review from John H (Son of Resident) published on 26 September 2017 Submitted via Postal Card
Overall Experience
Home recently refurbished, communal areas very nice and homely. Encouraging residents and family members to sit together while enjoying a drink, cake or biscuits. I really feel HC One are trying hard to provide a safe/comfortable environment for elderly people and their visiting families.

We recently had a death in the family - nursing staff were so supportive and I could not thank them enough for the help they gave to me. The management team are very approachable, always willing to help when issues arise.

Mum needed to be at several destinations during a recent funeral. Their maintenance/transport man offered his help asking for times and locations and took on all the responsibilities of transporting mum around. Service A1. Thank you!

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Review from Debbie A C (Daughter-in-law of Resident) published on 8 September 2017 Submitted via Postal Card
Overall Experience

I'm very happy with the care and support my family members receives. Staff are very kind and caring.

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Review from T G (Niece of Resident) published on 8 September 2017 Submitted via Postal Card
Overall Experience

I have visited my uncle on several occasions and on most of these occasions the atmosphere within the home has been a happy one. My uncle says he is happy and has a good laugh with all the staff.

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Review from J J (Granddaughter of Resident) published on 7 September 2017 Submitted via Postal Card
Overall Experience

Visited my nan. Walked into the home and it was very clean and tidy. My grandmother recently enjoyed a trip to Blackpool and enjoyed the entertainment which has taken part in the home on numerous occasions. My nan also likes taking part in day time activities, for example; bingo and playing scrabble and many more activities that take place.

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Review from Alan M (Son of Resident) published on 8 June 2017 Submitted via Postal Card
Overall Experience

Found all staff caring, considerate, helpful, respectful a well-run home.

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Review from J S (Daughter of Resident) published on 26 May 2017 Submitted via Postal Card
Overall Experience
Lovely home from home feeling. My dad feels very safe here for respite while mum was poorly. My grandma had also been in this home in previous years the staff are lovely. Nothing was too much for them.

As a daughter worried about dad, it was a big thing to see him in a home for a while. My husband was poorly at the same time so it was lovely to see him so well looked after.

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Review from Valerie P (Wife of Resident) published on 10 May 2017 Submitted via Postal Card
Overall Experience

The care in Acorn Hollow is excellent in every aspect, the staff are professional, caring and I have every confidence in leaving my loved one in their care. The food is good and my husband has put on weight since being in the care of this home! We have enjoyed several super concerts in the last few weeks that were enjoyed by all. A happy happy place!!

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Review from Jack E (Resident / Service User) published on 3 May 2017 Submitted via Postal Card
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Acorn Hollow is home from home. Food food, good friends, good staff. Fantastic.

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Review from J H (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience
My dad has been in respite care since 4th December 2016. He has settled in very well and will become a permanent resident soon.
He enjoys the activities and socialisation, as he was on his own at home.

He is being very well cared for.

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Review from P S (Son of Resident) published on 11 January 2017 Submitted via Postal Card
Overall Experience
The care my mother received at Acorn Hollow was excellent. It could only be improved by a high staff to patient ratio.

The staff were always caring and compassionate.

Reply from HC-One, Careline Team at Acorn Hollow Care Home

Thank you for your review of Acorn Hollow, we are delighted that you recognise the care offered is excellent. Our team at Acorn Hollow strive to provide kind compassionate care to all of our Residents and your constructive review is welcomed by us all. We will pass on your kind words to the staff...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 23 Jun 2025

    Acorn Hollow and Acorn Meadow Care Homes, run by HC-One, located in Northwich, Cheshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open...

  • 04 Mar 2025

    A resident at HC-One’s Acorn Hollow Care Home in Lostock Gralam, Northwich, Cheshire, enjoyed a nostalgic trip to a Northwich fire station after serving as a firefighter for 31-years. Fred...

  • 04 Mar 2025

    A resident at HC-One’s Acorn Hollow Care Home in Lostock Gralam, Northwich, Cheshire, enjoyed a nostalgic trip to a Northwich fire station after serving as a firefighter for 31-years. Fred...

Upcoming Events

There are no upcoming events for Acorn Hollow Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Acorn Hollow Care Home.

Meet the Team (1)

Rachel Astles
Rachel AstlesJob Title:Home Manager
Introducing Rachel Astles

Home Manager at Acorn Hollow, Northwich

What does ‘kindness’ mean to you?

“Kind care is about ensuring that Resident’s needs are always met, putting them first and showing empathy.”

As a Registered Nurse, Rachel is experienced in providing care and support to elderly people, to enrich their lives. She is a dedicated and supportive leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Rachel joined Acorn Hollow as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acorn Hollow.

When asked what she enjoys most about her role, Rachel remarked: “I love working together as one big family!”

Outside of work, Rachel enjoys walking, camping and spending time with her friends.

If you would like to find out more information about Acorn Hollow, Rachel has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Hollow Care Home to verify any information. View our terms and conditions. Acorn Hollow Care Home has an Enhanced Service -more info.