Acorn Hollow Care Home

The staff are lovely with my mum and my family.

I would like to thank all the staff at Acorn Hollow for the way they looked after my mum. They have gone above and beyond in the care they gave her. also supporting the family in difficult time. This is a big thank you to management and all staff.

Unfortunately, his stay was only two weeks before he died but I cannot fault the care he received in that time. My siblings and I were always made welcome and could visit Dad at any time.

Acorn Hollow Care Home has become home for my mum since May 2024. She has settled very well and I visit daily. In six months, I have seen great kindness and compassion. I feel that the staff look after me just as much as they do Mum. Mum gets mixed up and can do very little for herself. The staff know she loves to sing. They sing with and to her and she says she feels loved by them. This is a caring, well-run home.

Have settled well. The staff are very kind and pleasant. Sometimes have communication problems. The food is varied and on the whole very nice. Just wish it could be served warmer, cold food is not very appetising. An interesting programme of activities is offered every week. I like the fact that family and friends can visit at any time.

My grandad went in for respite care and was in there until he sadly passed. The staff were great with him, he was well cared for in his last stages.

I come from West Yorkshire and only manage to visit my sister once weekly. I can't rate everything as I haven't an in-depth knowledge. My visit today has been very pleasant, excellent staff who are loving and caring.

I cannot fault the care given to myself and to my wife in the final days of her life. Nothing was too much trouble. Excellent is the only word I can use.

Generally, my experience here is fairly satisfactory. The staff are caring and helpful and usually polite.

Overall very happy. Staff exceptionally friendly and accommodating, public rooms cosy and inviting. Foodwise not always to my mother's taste personally plus waiting time for bathroom assistance but that's down purely to staff availability. Everywhere needs more staff! They provide good entertainment and celebrate lots of events and birthdays for residents and do a good job. I would recommend Acorn Hollow.

Whilst we may not like to think about our loved ones passing away, the staff provided comfort, a peaceful setting and dignity to my mum and her family.

My dad is not the easiest person to deal with, but they have managed his care exceptionally well. The team at Acorn Hollow are amazing.

The staff are wonderful, very helpful in all aspects. Quality of some meals needs improvement, current lack of variety and quality. Cleanliness is good. Social arrangements to suit all.

Very good.

Mum had to move to Acorn Hollow as the previous care home she was in wouldn't accept local authority funding and it was a blessing in disguise as Acorn Hollow is an extremely good care home. It is well run and the carers seem to genuinely care. The facilities and activities are excellent and I feel Mum is in the best possible place she could be for the help and care she needs.

My father is receiving excellent care and staff are very patient and we as a family are being warmly welcomed.

Not given excellent as I was brought up to believe there is always room for improvement.

I start with first-class care, from managers, nursing/care staff, cleaners, office staff, caretaker and catering staff, what a team. The staff are professional, committed and provided outstanding care. During this difficult time, we were touched by the kindness and loving care we all received. I cannot praise them all enough. Thank you from the bottom of my heart and a massive thank you from my mum.

First visit to see a friend, welcoming, friendly and sociable staff. The rooms are airy and bright. Lovely setting and you wouldn't think you were in a nursing home.

Client/family aware how tirelessly the staff work and are appreciative/thankful.