Acorn Hollow Care Home

Generally, my experience here is fairly satisfactory. The staff are caring and helpful and usually polite.

Overall very happy. Staff exceptionally friendly and accommodating, public rooms cosy and inviting. Foodwise not always to my mother's taste personally plus waiting time for bathroom assistance but that's down purely to staff availability. Everywhere needs more staff! They provide good entertainment and celebrate lots of events and birthdays for residents and do a good job. I would recommend Acorn Hollow.

Whilst we may not like to think about our loved ones passing away, the staff provided comfort, a peaceful setting and dignity to my mum and her family.

My dad is not the easiest person to deal with, but they have managed his care exceptionally well. The team at Acorn Hollow are amazing.

The staff are wonderful, very helpful in all aspects. Quality of some meals needs improvement, current lack of variety and quality. Cleanliness is good. Social arrangements to suit all.

Very good.

Mum had to move to Acorn Hollow as the previous care home she was in wouldn't accept local authority funding and it was a blessing in disguise as Acorn Hollow is an extremely good care home. It is well run and the carers seem to genuinely care. The facilities and activities are excellent and I feel Mum is in the best possible place she could be for the help and care she needs.

My father is receiving excellent care and staff are very patient and we as a family are being warmly welcomed.

Not given excellent as I was brought up to believe there is always room for improvement.

I start with first-class care, from managers, nursing/care staff, cleaners, office staff, caretaker and catering staff, what a team. The staff are professional, committed and provided outstanding care. During this difficult time, we were touched by the kindness and loving care we all received. I cannot praise them all enough. Thank you from the bottom of my heart and a massive thank you from my mum.

First visit to see a friend, welcoming, friendly and sociable staff. The rooms are airy and bright. Lovely setting and you wouldn't think you were in a nursing home.

Client/family aware how tirelessly the staff work and are appreciative/thankful.

Found the home to be clean, friendly and staff always willing to go the extra mile. Management are helpful and the door is always open for chats. Good activities and menu provided.

This home is incredible. The staff are attentive and show genuine care. Clean and organised. Good level of entertainment for the residents. Beautiful outdoor area with a garden. I have worked in a lot of care homes and this is one of the very best I have been to.

Daughter very well cared for, home always looks clean and tidy. Provided activities and entertainment for residents. Prior to the pandemic were also able to arrange some trips out. I think she has been very well looked after in her time here.

My Grandad really enjoyed his experience/stay at Acorn Hollow. The staff were brilliant with him. He came out of his shell and started to play drafts again.

A family-run home, excellent and welcoming staff, all good, no excellent at their job.

My mum has been a very happy resident with you for a few years. She is very well looked after and very well taken care of, she loves having her hair done and enjoys all the activities on offer. All your staff are lovely and my mum loves all who care for her. She enjoys having her coffee in an afternoon. My mum is one happy resident.

I enjoy socialising and joining in with events in the home.

Staff helpful, kind, considerate.