Search...

Acorn Hollow Care Home

419 Manchester Road, Lostock Gralam, Northwich, Cheshire CW9 7QA
Bridge Oak Care Homes Logo
Jobs
Acorn Hollow Care Home logo
Acorn Hollow Care Home, Northwich
Acorn Hollow Care Home, Northwich
Acorn Hollow Care Home, Northwich

Nestled within the beautiful surroundings of Cheshire, Acorn Hollow care home offers personalised residential and nursing care to older people.

At Acorn Hollow care home, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day and an enjoyable experience for all residents...  

Care Provided by Acorn Hollow Care Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,278From £1,406
Nursing CareFrom £1,581From £1,740

Contact Acorn Hollow Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Astles (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (48)

Acorn Hollow Care Home Reviews (113)

Submit a Review
9.7

Acorn Hollow Care Home has a Review Score of 9.7 (9.667) out of 10, based on 21 reviews in the last 2 years. Over all time Acorn Hollow Care Home has 113 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Acorn Hollow Care Home
Loading...
Showing 113 reviews matching selected criteria
Review from J H (Sister of Resident) published on 5 April 2019 Submitted via Postal Card
Overall Experience

I have enjoyed my visit. Staff always seem very friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tonia W (Daughter of Resident) published on 19 March 2019 Submitted via Postal Card
Overall Experience
Management first class always helpful, friendly and above all there for you to talk to. Hard working staff.

Work hard, helpful, really care for my mum and others in their care. The staff and management I take my hat off to you, you work very hard indeed and go out of your way thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hayley B (Daughter of Resident) published on 19 March 2019 Submitted via Postal Card
Overall Experience

My mother has been at Acorn Hollow for 10 months. Clearly, it's not what you expect for one of your parents but that said as a family we know that she is well cared for, comfortable and as happy as she can be without being at home. What more could we ask for as a family?

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine J (Niece of Resident) published on 23 January 2019 Submitted via Postal Card
Overall Experience
Each time I visit my auntie I am greeted with such friendliness from all staff.
The atmosphere is always bright.
It is so good to see how relaxed and happy the residents are.
When I look at the menus I find them to be very good.
I know my Auntie really enjoys the meals.

It is lovely to see her so well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan N (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience

The staff are caring and friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael N (Son-in-law of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience

The staff are kind, friendly and go the extra mile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael S (Son of Resident) published on 2 January 2019 Submitted via Postal Card
Overall Experience

Mum has settled down well and is enjoying all the benefits Acorn Hollow Care Home offers. The food is excellent, entertainment good and her room is comfortable!! Our family are totally happy with the choice of this care home and can settle at home knowing mum is safe, happy and relaxed in the atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S T (Daughter of Resident) published on 6 December 2018 Submitted via Postal Card
Overall Experience

Having to make the decision that our dad needed care home support was very traumatic for us as a family, but the staff at Acorns Hollow Care Home have been so kind and caring and shown us great understanding that we feel dad is in the best place and it is home from home for him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheila P (Wife of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience

The home is just so like home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue B (Wife of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience

My husband is very happy and staff are pleasant. He's always got something to do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian C (Husband of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience

Being in the council I know it is excellent, one of the best in the area as care homes go.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan G (Sister of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience

Lovely staff, especially the young woman in charge of wellbeing. Food substandard and cold.

Reply from Clare Sheehan, Careline Advisor at Acorn Hollow Care Home

Thank you for your feedback, we value all feedback as this helps us to improve our service where required. We are very sorry that you feel the meals served are not to standard. We complete weekly dignity in dining experiences and all information collated is cascaded back to staff and kitchen staff so that any required actions can be taken.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E B (Friend of Resident) published on 10 October 2018 Submitted via Postal Card
Overall Experience
Each time I visit this care home, the staff are always very helpful. If I ask a question, the member of staff will always give me the info the I require.

I am very impressed with the way the residents are looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth P (Daughter of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience
We love Acorn Hollow and love all the lovely caring staff who treat our mother with dignity and respect. All her needs are catered for and during times of low mood, she has been given excellent care and encouragement to enjoy the activities available.

Go Acorn Hollow!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha J (Granddaughter of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience
My grandma came to Acorn Hollow after living by herself to the age of 97. She was treated with the greatest respect by everyone. She found the transition a little difficult but everyone supported her.

A great place, a lovely team. She loves the activities provided and has settled really well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P F (Daughter-in-law of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience

My mother-in-law moved here 3 months ago and has settled in very well. The staff are very caring and nothing is too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David P (Son-in-law of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience

Since my mother-in-law entered Acorn Hollow in May 2018. She has received care and attention which has been first class. The staff are caring and helpful and very attentive. They never fail to acknowledge us on entry.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chloe J (Great-granddaughter of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience
My great grandma loves it here. She loves painting with the other residents on a Wednesday morning and playing Bingo.

We come on a Friday night with cakes and we just sit, talk and eat and the staff are so welcoming to us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara S (Wife of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience
We have been here for 5 months and the home is very homely and my husband has had a decent and safe time in here. The carers are exceptional in their duty and the friendliness is something, in our position, that is needed.
I only have to ask and my problems are solved.

Thank you for making this very difficult time a little bit easier.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret T (Resident / Service User) published on 30 August 2018 Submitted via Postal Card
Overall Experience

Acorn Hollow is home to me. All the staff work very hard. I'm treated well everyone is kind and caring. There's always something to do, art class is my favourite.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 23 Jun 2025

    Acorn Hollow and Acorn Meadow Care Homes, run by HC-One, located in Northwich, Cheshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open...

  • 04 Mar 2025

    A resident at HC-One’s Acorn Hollow Care Home in Lostock Gralam, Northwich, Cheshire, enjoyed a nostalgic trip to a Northwich fire station after serving as a firefighter for 31-years. Fred...

  • 04 Mar 2025

    A resident at HC-One’s Acorn Hollow Care Home in Lostock Gralam, Northwich, Cheshire, enjoyed a nostalgic trip to a Northwich fire station after serving as a firefighter for 31-years. Fred...

Upcoming Events

There are no upcoming events for Acorn Hollow Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Acorn Hollow Care Home.

Meet the Team (1)

Rachel Astles
Rachel AstlesJob Title:Home Manager
Introducing Rachel Astles

Home Manager at Acorn Hollow, Northwich

What does ‘kindness’ mean to you?

“Kind care is about ensuring that Resident’s needs are always met, putting them first and showing empathy.”

As a Registered Nurse, Rachel is experienced in providing care and support to elderly people, to enrich their lives. She is a dedicated and supportive leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Rachel joined Acorn Hollow as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acorn Hollow.

When asked what she enjoys most about her role, Rachel remarked: “I love working together as one big family!”

Outside of work, Rachel enjoys walking, camping and spending time with her friends.

If you would like to find out more information about Acorn Hollow, Rachel has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Hollow Care Home to verify any information. View our terms and conditions. Acorn Hollow Care Home has an Enhanced Service -more info.