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Acorn Hollow Care Home

419 Manchester Road, Lostock Gralam, Northwich, Cheshire CW9 7QA
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Acorn Hollow Care Home, Northwich
Acorn Hollow Care Home, Northwich
Acorn Hollow Care Home, Northwich

Nestled within the beautiful surroundings of Cheshire, Acorn Hollow care home offers personalised residential and nursing care to older people.

At Acorn Hollow care home, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day and an enjoyable experience for all residents...  

Care Provided by Acorn Hollow Care Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,278From £1,406
Nursing CareFrom £1,581From £1,740

Contact Acorn Hollow Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Astles (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (48)

Acorn Hollow Care Home Reviews (113)

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9.7

Acorn Hollow Care Home has a Review Score of 9.7 (9.667) out of 10, based on 21 reviews in the last 2 years. Over all time Acorn Hollow Care Home has 113 reviews.

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Showing 113 reviews matching selected criteria
Review from Claire S (Daughter of Resident) published on 2 February 2021 Submitted via Website
Overall Experience
After many months of heartache and worry, we have finally found a care home for dad that we trust. The staff at Acorn Hollow are dedicated to providing the care that he needs and deserves. They go above and beyond to make sure he’s clean, comfy, well-fed, entertained and content. We as a family can now sleep at night knowing dad is in safe caring hands.

And that means everything. We are looking forward to the lowering of the restrictions so we can visit as much as possible but for now, we are extremely grateful to all the staff looking after dad for us and I would wholeheartedly recommend them.

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Review from Angela B (Niece of Resident) published on 2 February 2021 Submitted via Postal Card
Overall Experience

My Auntie moved into Acorn Hollow Care Home early December 2020, because my Uncle was admitted to hospital very poorly and could no longer care for her at home. My Auntie decided after a month that she wanted to stay and make Acorn Hollow her permanent home. I'm not surprised as she is happy there, she enjoys the food, her sunny bedroom, having a chat and lots of good company. The caring staff are all superb and especially one member of staff in particular who is wonderful! A real credit to your team! Thank you all at Acorn Hollow.

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Review from L R (Relative of Resident) published on 2 October 2020 Submitted via Postal Card
Overall Experience

My Aunt moved in a month before lockdown so I was able to visit frequently during that time and satisfy myself that the standards of care were high. I got to know the staff. This gave me the confidence to settle my Mother here in lockdown when we couldn't cope. The staff are unfailingly kind, helpful and always ready to discuss any concerns.

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Review from Geraldine J (Daughter of Resident) published on 24 March 2020 Submitted via Website
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Thank you so much to the wellbeing coordinator and staff at Acorn Hollow, Lostock Gralam for making it possible to see our mum on Mother’s Day via Video calls. We are all missing our loved ones and to be able to do this was amazing - thank you all so much.

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Review from A J (Friend of Resident) published on 13 March 2020 Submitted via Postal Card
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Staff are very friendly every time I visit. Nothing is too much trouble. The cafe is always busy, tea and cake flowing.

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Review from Jayne B (Resident / Service User) published on 13 March 2020 Submitted via Postal Card
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I have been here for eight years. The staff have always taken care of me. I spend a lot of time crocheting. I have this for lots of people and places. I do this most of the time and I join in with all sorts of games.

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Review from Joan W (Resident / Service User) published on 15 January 2020 Submitted via Postal Card
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Home from home. The staff are kind and really really friendly.

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Review from I C (Resident / Service User) published on 15 November 2019 Submitted via Postal Card
Overall Experience
I have enjoyed my experience at Acorn Hollow.

The staff were very helpful and met my individual needs. The home was always kept clean and tidy and nothing was too much trouble. Entertainment and activities were well thought out and planned as to what is on the calendar (i.e. Halloween, bonfire night, Blackpool lights)

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Review from L B (Friend of Resident) published on 15 October 2019 Submitted via Postal Card
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I visit Acorn Care Home regularly, the staff are always welcoming and their care for my friend is second to none. They have lots of events going on within the home and there is always a theme being displayed in the main areas. The staff work extremely hard keeping residents upbeat and take the time just to sit and talk with them. When I need any care - this is where I know I would be happy.

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Review from S J (Friend of Resident) published on 15 October 2019 Submitted via Postal Card
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Very clean. Lovely, friendly staff. Lots of activities for the residents. Always making items for fair, special dates etc.

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Review from K M (Relative of Resident) published on 5 September 2019 Submitted via Postal Card
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Very friendly staff. Nothing too much trouble. Very caring.

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Review from Wendy B (Resident / Service User) published on 22 August 2019 Submitted via Postal Card
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Happy with all the girls who help look after me. I like that my son is able to come here anytime and can spend as much time as he likes with me and not made to feel unwelcome because everyone is nice.

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Review from A W (Resident / Service User) published on 22 August 2019 Submitted via Postal Card
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I have been made very welcome here ar Acorn Hollow. The staff have helped me settle in and I have made new friends. Any room is bright and I can see the gardens. The food is nice and plenty of it.

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Review from Elliot G (Grandson of Resident) published on 7 August 2019 Submitted via Postal Card
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My grandma is very well looked after and the home is very welcoming. The staff are also friendly and overall the home is great.

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Review from Ian B (Son of Resident) published on 7 August 2019 Submitted via Postal Card
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Very good home.

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Review from Margery Y (Ex Family Member) published on 14 June 2019 Submitted via Postal Card
Overall Experience

The care shown, plus the interest in my ex-husband, has restored my confidence that he is looked after as he would have been if he'd have remained in the family home. I am particularly pleased that he is being encouraged out of bed and to join in with activities.

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Review from Lynne J (Daughter-in-law of Resident) published on 11 June 2019 Submitted via Postal Card
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My mother-in-law is very well looked after.
All the staff are lovely.
Very impressed with all the activities.

The room is lovely.

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Review from Diane K (Daughter of Resident) published on 27 May 2019 Submitted via Postal Card
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On Wednesday afternoon, 1st May we had a visit from a man with unusual animals to hold a pet. My Mum really enjoyed the experience and was very interested in what the animals were. The home introduces lots of experiences for the residents to enjoy. Mum won an Easter bonnet competition that was held for all to enjoy.

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Review from Dianne K (Daughter of Resident) published on 27 May 2019 Submitted via Postal Card
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We arrived to see Dad after a four-hour drive from Essex. It was lovely to see Dad enjoying seeing and handling the animals (1st May). Everyone was interacting which was lovely to see.

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Review from Val A (Daughter of Resident) published on 27 May 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident of Acorn Hollow for over a year. She has dementia but is very happy in her own little world. She enjoys the singers and entertainment, especially the music. Staff are friendly, fun and very efficient. I would not hesitate to recommend Acorn Hallow.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 23 Jun 2025

    Acorn Hollow and Acorn Meadow Care Homes, run by HC-One, located in Northwich, Cheshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open...

  • 04 Mar 2025

    A resident at HC-One’s Acorn Hollow Care Home in Lostock Gralam, Northwich, Cheshire, enjoyed a nostalgic trip to a Northwich fire station after serving as a firefighter for 31-years. Fred...

  • 04 Mar 2025

    A resident at HC-One’s Acorn Hollow Care Home in Lostock Gralam, Northwich, Cheshire, enjoyed a nostalgic trip to a Northwich fire station after serving as a firefighter for 31-years. Fred...

Upcoming Events

There are no upcoming events for Acorn Hollow Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Acorn Hollow Care Home.

Meet the Team (1)

Rachel Astles
Rachel AstlesJob Title:Home Manager
Introducing Rachel Astles

Home Manager at Acorn Hollow, Northwich

What does ‘kindness’ mean to you?

“Kind care is about ensuring that Resident’s needs are always met, putting them first and showing empathy.”

As a Registered Nurse, Rachel is experienced in providing care and support to elderly people, to enrich their lives. She is a dedicated and supportive leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Rachel joined Acorn Hollow as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acorn Hollow.

When asked what she enjoys most about her role, Rachel remarked: “I love working together as one big family!”

Outside of work, Rachel enjoys walking, camping and spending time with her friends.

If you would like to find out more information about Acorn Hollow, Rachel has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Hollow Care Home to verify any information. View our terms and conditions. Acorn Hollow Care Home has an Enhanced Service -more info.