Submit a Review for Acorn Hollow Care Home
419 Manchester Road, Lostock Gralam, Northwich, CW9 7QA
View full details of Acorn Hollow Care HomeLatest Reviews for Acorn Hollow Care Home
10 June 2026
Mum was admitted to Acorn Hollow for end-of-life care. From our first contact, when we arrived at the home to look at mum's room, the staff have been amazing. Given Mum's circumstances, they have ensured she has a quiet room. The staff have been so kind and gentle with her. The staff have been
wonderful with us, ensuring we are well fed. Mum has told us she feels happy and safe here. What more could we ask for? Acorn Hollow is a lovely place, even in such sad circumstances, and the staff now feel like friends.
10 June 2026
Our experience of Acorn Hollow has been brilliant right from the start. The staff are exceptional, everybody including admin, housekeeping, care assistants, nurses and maintenance were friendly and only too happy to help. The level of care my mum is receiving during her end of life is wonderful.
She doesn't eat the food, unfortunately, but it always smells/looks delicious!
10 June 2026
Staff are kind and caring and nothing is too much trouble.
10 June 2026
I'm very happy here, the staff are pleasant.
26 May 2026
We cannot thank the staff enough at Acorn Hollow some of who went above and beyond in looking after our mum who was in their care for the last year and a half of her life. They treated her with kindness, dignity and respect and most importantly made her feel so welcome and happy. As her family we
would also like to thank them for also looking after us during difficult moments and wouldn't hesitate in recommending Acorn Hollow to anyone who needs care.
17 March 2026
The most wholesome, caring, loving environment. Seeing my grandad in a home was such a hard transition, but Acorn Hollow haw shown this is the safest, friendliest place for a loved one to be. All the carers are so professional and create such amazing relationships and a friendship. Rachel and Fliss
are incredible assets and leaders. The staff are exceptional at their job, I know when I leave him, he's in a place he can happily call home.
15 October 2025
Unfortunately they forgot to give Lionel his lunch one day and he had told me before on two occasions that he hadn't had any dinner but thought he was confused due to dementia and Alzheimer's . Also arrived one day to find Lionel struggling with a table which was just about in His grasp but at his
side with his dinner left on it. Eats with a spoon but regularly have to ask for it. His teeth are nit cleaned regularly.
08 October 2025
Very pleased with the care and the treatment I have received since I have been at Acorn Hollow.
08 October 2025
Excellent care home, very happy here.
13 May 2025
Lovely home. Staff caring helpful and look after my nan very well. You can tell what staff are in looking after my nan.
30 April 2025
The care my father-in-law receives is incredible, he is treated with the utmost respect and dignity. My father-in-law really enjoys the food and the variety. I am also treated amazingly when I come to visit.
09 April 2025
The staff are lovely with my mum and my family.
09 April 2025
I would like to thank all the staff at Acorn Hollow for the way they looked after my mum. They have gone above and beyond in the care they gave her. also supporting the family in difficult time. This is a big thank you to management and all staff.
17 January 2025
My father moved into Acorn Hollow following a stay in hospital. Negotiating the discharge from hospital and transfer to the home was made so much easier thanks to the support of Acorn Hollow's Administration team who were knowledgeable, efficient and very helpful. All the staff in the home were
kind, caring and welcoming, nothing was too much trouble. My father was treated with courtesy and respect.
Unfortunately, his stay was only two weeks before he died but I cannot fault the care he received in that time. My siblings and I were always made welcome and could visit Dad at any time.
02 January 2025
Acorn Hollow Care Home has become home for my mum since May 2024. She has settled very well and I visit daily. In six months, I have seen great kindness and compassion. I feel that the staff look after me just as much as they do Mum. Mum gets mixed up and can do very little for herself. The staff
know she loves to sing. They sing with and to her and she says she feels loved by them. This is a caring, well-run home.
06 December 2024
Have settled well. The staff are very kind and pleasant. Sometimes have communication problems. The food is varied and on the whole very nice. Just wish it could be served warmer, cold food is not very appetising. An interesting programme of activities is offered every week. I like the fact that
family and friends can visit at any time.
29 November 2024
My grandad went in for respite care and was in there until he sadly passed. The staff were great with him, he was well cared for in his last stages.
27 November 2024
I come from West Yorkshire and only manage to visit my sister once weekly. I can't rate everything as I haven't an in-depth knowledge. My visit today has been very pleasant, excellent staff who are loving and caring.
25 November 2024
I cannot fault the care given to myself and to my wife in the final days of her life. Nothing was too much trouble. Excellent is the only word I can use.
22 November 2024
Generally, my experience here is fairly satisfactory. The staff are caring and helpful and usually polite.
Latest Reviews for Acorn Hollow Care Home
10 June 2026
Mum was admitted to Acorn Hollow for end-of-life care. From our first contact, when we arrived at the home to look at mum's room, the staff have been amazing. Given Mum's circumstances, they have ensured she has a quiet room. The staff have been so kind and gentle with her. The staff have been
wonderful with us, ensuring we are well fed. Mum has told us she feels happy and safe here. What more could we ask for? Acorn Hollow is a lovely place, even in such sad circumstances, and the staff now feel like friends.
10 June 2026
Our experience of Acorn Hollow has been brilliant right from the start. The staff are exceptional, everybody including admin, housekeeping, care assistants, nurses and maintenance were friendly and only too happy to help. The level of care my mum is receiving during her end of life is wonderful.
She doesn't eat the food, unfortunately, but it always smells/looks delicious!
10 June 2026
Staff are kind and caring and nothing is too much trouble.
10 June 2026
I'm very happy here, the staff are pleasant.
26 May 2026
We cannot thank the staff enough at Acorn Hollow some of who went above and beyond in looking after our mum who was in their care for the last year and a half of her life. They treated her with kindness, dignity and respect and most importantly made her feel so welcome and happy. As her family we
would also like to thank them for also looking after us during difficult moments and wouldn't hesitate in recommending Acorn Hollow to anyone who needs care.
17 March 2026
The most wholesome, caring, loving environment. Seeing my grandad in a home was such a hard transition, but Acorn Hollow haw shown this is the safest, friendliest place for a loved one to be. All the carers are so professional and create such amazing relationships and a friendship. Rachel and Fliss
are incredible assets and leaders. The staff are exceptional at their job, I know when I leave him, he's in a place he can happily call home.
15 October 2025
Unfortunately they forgot to give Lionel his lunch one day and he had told me before on two occasions that he hadn't had any dinner but thought he was confused due to dementia and Alzheimer's . Also arrived one day to find Lionel struggling with a table which was just about in His grasp but at his
side with his dinner left on it. Eats with a spoon but regularly have to ask for it. His teeth are nit cleaned regularly.
08 October 2025
Very pleased with the care and the treatment I have received since I have been at Acorn Hollow.
08 October 2025
Excellent care home, very happy here.
13 May 2025
Lovely home. Staff caring helpful and look after my nan very well. You can tell what staff are in looking after my nan.
30 April 2025
The care my father-in-law receives is incredible, he is treated with the utmost respect and dignity. My father-in-law really enjoys the food and the variety. I am also treated amazingly when I come to visit.
09 April 2025
The staff are lovely with my mum and my family.
09 April 2025
I would like to thank all the staff at Acorn Hollow for the way they looked after my mum. They have gone above and beyond in the care they gave her. also supporting the family in difficult time. This is a big thank you to management and all staff.
17 January 2025
My father moved into Acorn Hollow following a stay in hospital. Negotiating the discharge from hospital and transfer to the home was made so much easier thanks to the support of Acorn Hollow's Administration team who were knowledgeable, efficient and very helpful. All the staff in the home were
kind, caring and welcoming, nothing was too much trouble. My father was treated with courtesy and respect.
Unfortunately, his stay was only two weeks before he died but I cannot fault the care he received in that time. My siblings and I were always made welcome and could visit Dad at any time.
02 January 2025
Acorn Hollow Care Home has become home for my mum since May 2024. She has settled very well and I visit daily. In six months, I have seen great kindness and compassion. I feel that the staff look after me just as much as they do Mum. Mum gets mixed up and can do very little for herself. The staff
know she loves to sing. They sing with and to her and she says she feels loved by them. This is a caring, well-run home.
06 December 2024
Have settled well. The staff are very kind and pleasant. Sometimes have communication problems. The food is varied and on the whole very nice. Just wish it could be served warmer, cold food is not very appetising. An interesting programme of activities is offered every week. I like the fact that
family and friends can visit at any time.
29 November 2024
My grandad went in for respite care and was in there until he sadly passed. The staff were great with him, he was well cared for in his last stages.
27 November 2024
I come from West Yorkshire and only manage to visit my sister once weekly. I can't rate everything as I haven't an in-depth knowledge. My visit today has been very pleasant, excellent staff who are loving and caring.
25 November 2024
I cannot fault the care given to myself and to my wife in the final days of her life. Nothing was too much trouble. Excellent is the only word I can use.
22 November 2024
Generally, my experience here is fairly satisfactory. The staff are caring and helpful and usually polite.