Submit a Review for Mount Hall Care Home
Flash Lane, Bollington, Macclesfield, SK10 5AQ
View full details of Mount Hall Care HomeLatest Reviews for Mount Hall Care Home
06 March 2026
This is a beautiful, well-kept home in lovely surroundings, but what makes it outstanding are the people who work here. Without exception they are not only hard working and professional, but also friendly, warm and welcoming. They constantly go the extra mile to make the whole family feel truly
cared for and nurtured.
26 February 2026
I've been in here 3 weeks and have no idea how much long I will be in here. I cannot fault anything. Everyone is so friendly and helpful.
30 January 2026
Every time I visit my fiancés grandmother at Mount Hall the friendliness, helpfulness, and caring nature of the staff is evident as soon as you walk through the door as you are always greeted warmly by the employees behind the desk. The staff all make such an effort to smile and chat to you when
they pass you in the corridor and form lovely bonds with the visitors and the residents. When I visit my fiancés grandmother she always looks well taken care of with her hair nicely styled and her nails painted beautifully, she always has tea on hand and either a biscuit or a hearty meal too. The staff and carers are so kind to her and they all made such a fuss over her for her recent birthday, even allowing us to have a family gathering in the lounge to celebrate the special occasion.
29 January 2026
My grandma celebrated her 100th birthday at Mount Hall and when I visited all the staff were so so lovely & you can tell they genuinely care. I'm so happy my grandma is in such a nice, clean & safe place!
09 January 2026
For my in-laws, being at Mount Hall meant the best of medical attention, excellent food, a beautiful setting in which to live, company and friends, but most of all the attention of and support from a highly professional team of administrators, nurses, carers, housekeepers and maintenance staff,
entertainment coordinators, chefs and kitchen staff. Without the support the home offered, my parents-in-law's final years would not have been filled with so much laughter, fun and contentment. We always enjoyed our visits to Mount Hall, hearing about what had been happening during the week and also connecting with some of the other residents and their family members. The weekly friendly chats with members of staff were uplifting and we will miss visiting - Mount Hall has felt like a second home to us. All interactions with staff have been given with the spirit of human kindness.
03 November 2025
My parents spent around 7 months at Mount Hall. They were there while dad recuperated after an operation. In some ways, they were reluctant residents, but the staff (carers, household and admin) all worked hard to make their life comfortable and welcoming. Some staff became good friends, and their
interest and attention helped make mum and dad's stay as good as possible. The grounds and accessibility really helped them to maintain some independence. The family are very grateful to all staff at Mount Hall for looking after mum and dad so well.
25 September 2025
My partner was transferred to Mount Hall from hospital after a bad stroke. He is being treated with the utmost care, kindness, consideration, courtesy and compassion. Every member of staff, whatever their role, are polite, helpful and takes tremendous pride in their role, and in Mount Hall itself.
There is a wonderful atmosphere. Friends and relatives are treated with care and understanding.
23 September 2025
My grandma received exceptional care whilst she lived at Mount Hall. I loved visiting her, it was like home from home. The staff were loving and attentive, not just with grandma but with us too - they took an interest in us all. They treated grandma with respect, like she was family. The activities
they planned for grandma and the residents were fab, and often included family members too. We never worried about grandma as we knew she was taken such good care of. Thank you!
04 September 2025
Nice place with good caring staff.
29 August 2025
Set in lovely surroundings, Mount Hall is an ideal home to be residing in. My good friends of over 40 years is happily being cared for. On arriving at the front door, you are greeted by a warm and friendly face. Everyone seems happy, residents appear content. The whole ambulance is very good. Meals
appear first class at from what I've seen. Entertainment on daily scale and activities on offer excellent. I'm very happy that my friend is living here, content in the knowledge she is being cared for and treated like one of the family. Well done to Mount Hall.
29 August 2025
My father was cared for at Mount Hall for the last 2.5 years of his life. They showed him love, dignity and respect over and above his daily needs. I cannot rate the staff and the care they have given, more highly. Thankyou to all.
22 April 2025
from entering the premises of Mount Hall a welcome and pleasant smile & Chat from reception you knew that this is a welcome friendly home. The interaction between staff was good & I knew that my sister would be welcome here.
My sister received most excellent care support during her 4 month stay at
Mount Hall. My Sister was severely disabled & the staff always treated her with the respect & Kindness that she deserved.
Thank you to everyone who helped care for my sister to the end.
08 April 2025
I have just spent 2 weeks here and everything has been wonderful everyone kind caring helpful nothing to much trouble food very good you couldn't ask for more staff everyone wonderful thank you so much for having me I will miss everyone here very much.
02 April 2025
Very impressed with care home. very friendly + warm atmosphere. Very clean environment, laundry very efficient. Food tasty + well presented. Manager arranged a new specialist chair for my mum to use the company came and measured + supplied all within a week at no cost to us. We were very grateful
for this as mum can go into lounge or look out at the view. Thank you
26 March 2025
I visited a friend who is only in the home for a short time & therefore it was a one off visit. I was impressed with the home and the staff and my friend was being looked after very well & is happy there.
I am not able to comment on some of the options as I visited her in one of the communal rooms
and obviously cannot comment on safety, value for money, management and rooms.
24 March 2025
My father-in-law was in Mount Hall for three and a half weeks in for end of life care. He was treated with respect and dignity from all the staff. They tried on a daily basis to include him in activities, which they succeeded to do. They gave him time with personal care and nothing was too much
trouble. He had very little appetite but they tried every day to tempt him with his favourite foods Every member of staff was dedicated to his needs, and had time to chat with him. He loved it there! He felt reloved and cared for. As a family we are extremely grateful to everyone and could not have hoped for a better ending to his life
07 March 2025
I have visited my friend on a regular basis for past 3 years. Personaly experience first class in every respect - comfort/care/concern of staff for my friend is fantastic and know he is in best hands and care possible I have been a visitor many years in past and always considered care and facilities
excellent and recommend *5 star plus*
06 March 2025
Since mt friend has been at Mount Hall she has settled down well. She came from another care home which was not suited, but Mount Hall really does suit. She has been out on trips, which is hard for her, but they do it, she feels at home here.
22 January 2025
At Mount Hall, the emphasis is very much on care; the staff took time to get to know Mum and she was very well looked after, during her, sadly too short, stay. That level of care extended to our wider family, making what could have been a really challenging time, one that I will look back on with
fond memories. My only regret is that Mum didn't get to enjoy the full extent of the beautiful setting and the wide range of activities. However, the views from her window helped make up for this.
Thank you to everyone for all the care and support.
03 January 2025
We are so thrilled that Mum is safe, happy, and cared for excellently here. Mum said to me: "It's a lovely place to live, I'm so happy here!" She knows everyone and the kindness of the care staff, nurses and administration team is beyond excellent.
Latest Reviews for Mount Hall Care Home
06 March 2026
This is a beautiful, well-kept home in lovely surroundings, but what makes it outstanding are the people who work here. Without exception they are not only hard working and professional, but also friendly, warm and welcoming. They constantly go the extra mile to make the whole family feel truly
cared for and nurtured.
26 February 2026
I've been in here 3 weeks and have no idea how much long I will be in here. I cannot fault anything. Everyone is so friendly and helpful.
30 January 2026
Every time I visit my fiancés grandmother at Mount Hall the friendliness, helpfulness, and caring nature of the staff is evident as soon as you walk through the door as you are always greeted warmly by the employees behind the desk. The staff all make such an effort to smile and chat to you when
they pass you in the corridor and form lovely bonds with the visitors and the residents. When I visit my fiancés grandmother she always looks well taken care of with her hair nicely styled and her nails painted beautifully, she always has tea on hand and either a biscuit or a hearty meal too. The staff and carers are so kind to her and they all made such a fuss over her for her recent birthday, even allowing us to have a family gathering in the lounge to celebrate the special occasion.
29 January 2026
My grandma celebrated her 100th birthday at Mount Hall and when I visited all the staff were so so lovely & you can tell they genuinely care. I'm so happy my grandma is in such a nice, clean & safe place!
09 January 2026
For my in-laws, being at Mount Hall meant the best of medical attention, excellent food, a beautiful setting in which to live, company and friends, but most of all the attention of and support from a highly professional team of administrators, nurses, carers, housekeepers and maintenance staff,
entertainment coordinators, chefs and kitchen staff. Without the support the home offered, my parents-in-law's final years would not have been filled with so much laughter, fun and contentment. We always enjoyed our visits to Mount Hall, hearing about what had been happening during the week and also connecting with some of the other residents and their family members. The weekly friendly chats with members of staff were uplifting and we will miss visiting - Mount Hall has felt like a second home to us. All interactions with staff have been given with the spirit of human kindness.
03 November 2025
My parents spent around 7 months at Mount Hall. They were there while dad recuperated after an operation. In some ways, they were reluctant residents, but the staff (carers, household and admin) all worked hard to make their life comfortable and welcoming. Some staff became good friends, and their
interest and attention helped make mum and dad's stay as good as possible. The grounds and accessibility really helped them to maintain some independence. The family are very grateful to all staff at Mount Hall for looking after mum and dad so well.
25 September 2025
My partner was transferred to Mount Hall from hospital after a bad stroke. He is being treated with the utmost care, kindness, consideration, courtesy and compassion. Every member of staff, whatever their role, are polite, helpful and takes tremendous pride in their role, and in Mount Hall itself.
There is a wonderful atmosphere. Friends and relatives are treated with care and understanding.
23 September 2025
My grandma received exceptional care whilst she lived at Mount Hall. I loved visiting her, it was like home from home. The staff were loving and attentive, not just with grandma but with us too - they took an interest in us all. They treated grandma with respect, like she was family. The activities
they planned for grandma and the residents were fab, and often included family members too. We never worried about grandma as we knew she was taken such good care of. Thank you!
04 September 2025
Nice place with good caring staff.
29 August 2025
Set in lovely surroundings, Mount Hall is an ideal home to be residing in. My good friends of over 40 years is happily being cared for. On arriving at the front door, you are greeted by a warm and friendly face. Everyone seems happy, residents appear content. The whole ambulance is very good. Meals
appear first class at from what I've seen. Entertainment on daily scale and activities on offer excellent. I'm very happy that my friend is living here, content in the knowledge she is being cared for and treated like one of the family. Well done to Mount Hall.
29 August 2025
My father was cared for at Mount Hall for the last 2.5 years of his life. They showed him love, dignity and respect over and above his daily needs. I cannot rate the staff and the care they have given, more highly. Thankyou to all.
22 April 2025
from entering the premises of Mount Hall a welcome and pleasant smile & Chat from reception you knew that this is a welcome friendly home. The interaction between staff was good & I knew that my sister would be welcome here.
My sister received most excellent care support during her 4 month stay at
Mount Hall. My Sister was severely disabled & the staff always treated her with the respect & Kindness that she deserved.
Thank you to everyone who helped care for my sister to the end.
08 April 2025
I have just spent 2 weeks here and everything has been wonderful everyone kind caring helpful nothing to much trouble food very good you couldn't ask for more staff everyone wonderful thank you so much for having me I will miss everyone here very much.
02 April 2025
Very impressed with care home. very friendly + warm atmosphere. Very clean environment, laundry very efficient. Food tasty + well presented. Manager arranged a new specialist chair for my mum to use the company came and measured + supplied all within a week at no cost to us. We were very grateful
for this as mum can go into lounge or look out at the view. Thank you
26 March 2025
I visited a friend who is only in the home for a short time & therefore it was a one off visit. I was impressed with the home and the staff and my friend was being looked after very well & is happy there.
I am not able to comment on some of the options as I visited her in one of the communal rooms
and obviously cannot comment on safety, value for money, management and rooms.
24 March 2025
My father-in-law was in Mount Hall for three and a half weeks in for end of life care. He was treated with respect and dignity from all the staff. They tried on a daily basis to include him in activities, which they succeeded to do. They gave him time with personal care and nothing was too much
trouble. He had very little appetite but they tried every day to tempt him with his favourite foods Every member of staff was dedicated to his needs, and had time to chat with him. He loved it there! He felt reloved and cared for. As a family we are extremely grateful to everyone and could not have hoped for a better ending to his life
07 March 2025
I have visited my friend on a regular basis for past 3 years. Personaly experience first class in every respect - comfort/care/concern of staff for my friend is fantastic and know he is in best hands and care possible I have been a visitor many years in past and always considered care and facilities
excellent and recommend *5 star plus*
06 March 2025
Since mt friend has been at Mount Hall she has settled down well. She came from another care home which was not suited, but Mount Hall really does suit. She has been out on trips, which is hard for her, but they do it, she feels at home here.
22 January 2025
At Mount Hall, the emphasis is very much on care; the staff took time to get to know Mum and she was very well looked after, during her, sadly too short, stay. That level of care extended to our wider family, making what could have been a really challenging time, one that I will look back on with
fond memories. My only regret is that Mum didn't get to enjoy the full extent of the beautiful setting and the wide range of activities. However, the views from her window helped make up for this.
Thank you to everyone for all the care and support.
03 January 2025
We are so thrilled that Mum is safe, happy, and cared for excellently here. Mum said to me: "It's a lovely place to live, I'm so happy here!" She knows everyone and the kindness of the care staff, nurses and administration team is beyond excellent.