These are the reasons for this damming review.
When he first went in, we were not impressed with the decorative standard in the bedroom, it was tatty. His bed was a low, cheap metal framed one, the assorted bedding was terrible.
We were told about a state of the art location system in the bedroom,
with each resident having a bleeper on a tabard, with them at all times, for immediate location position.. This turned out not to work as bleeping from the bedroom got no response from the staff. When he went to his bedroom, no one missed him and he was never checked.
The final straws came when one morning he got up wet, took his pyjama bottoms and pad off, leaving them on the floor, no one answered his bleeps, so he put his dressing gown on and pushed himself into the dining room and got breakfast. After that he pushed himself back into his room.
The family found him at 1.30pm with him sat again wet on his chair. He was there for pallative-end of life care. We removed over him immediately.
11 December 2025
The home is ok, the room my sister is in is very basic, only toilet, no shower, shabby furniture.
Care is generally good, food good.
Very long wait when needing taking to the toilet for patients who aren't mobile.
04 December 2025
It's very good. The staff are very caring, helpful and care about the people.
04 December 2025
What a fantastic care home, both my parents have been well cared for here and very happy!
Staff are amazing!!
Rhiannon, Dawn,Caitlin, Annemarie.. too many to mention.. bank staff great too!
Highly recommend..
04 December 2025
My mum has been in there about 6 months, everyone is nervous when a loved one is going in a home but she is so happy in there. She's well looked after and well fed with healthy meals. Staff are lovely, watched them with difficult people they care for and they handle situations brilliantly. They do
games, have treat days, barbecues, its exceptional. Love all the staff and so does my mum. I dont see it as shes there having her last few years shes enjoying life with other residents. Its a wonderful home for them to keep living and enjoying their lives. I have no worries or complaints.
03 December 2025
Exelent service exelent staff
03 December 2025
I visit my sister who happily lives here. The staff offer me tea if I want it.
The residents seem o live in a home environment, not an hospital setting.
03 December 2025
I have lived her for over 12 months as I no longer able to manage by myself. The staff are very helpful and look after me with care and compassion.
03 December 2025
All good, caring staff, mother is well looked after, can't fault anything.
03 December 2025
My mother loves it here. If she is happy so am I. The staff are very freinly and caring. Always happy to help. :)
26 November 2025
I'm so happy my dad is in this home. They are so friendly to my dad and give him the best care I could hope for. They are always welcoming when I come to visit and I have peace of mind knowing he is in good hands. The home is always to a high standard, which is great to see. I would definitely
recommend this home to people.
19 August 2025
My husband passed away on 19th July.
He was resident in the Belvedere Care Home for 8mth 18 days. He was well looked after and respected. All his needs were cared for. I always felt welcome when I visited the home and was offered refreshment. My husband could be aggresive but they still treated
him with respect.
29 November 2024
My mother has been a permanent resident since June 2024 and seems happy with the staff and comments how clean it is and would recommend it. I have had plenty of staff interaction and find them willing and pleasant with all the residents. The place is currently undergoing a refurbishment and the work
makes the place look nice. I have had good communication from the staff if any issues have arisen and the issues have been attended to promptly.
03 October 2024
After a poor experience at a previous care home, my grandmother-in-law was moved to Belvedere.
This was a tough time for her, as a previously independent lady, a leg break rendered her in need of care she struggled to come to terms with the idea of being in a home.
During this transition, the
staff were extremely caring, accommodating and went out of their way to reassure us and our relative and make her feel as comfortable as possible.
She was afforded a room downstairs, all her home comforts and is treated with dignity and respect by all staff, they are attentive to her needs and are quick to deal with any issues that arise. Some of the patients here are challenging due to dementia and staff are patient and caring when dealing with them.
Patients' needs are attended to and she likes the meals. The home is clean and tidy. We are very happy with this home and would recommend to anyone.
09 July 2024
My mum receives excellent care at Belvedere. The care staff and management could not do more. My mum is very happy and content. She loves the food, is always stating she laughs a lot with the staff. I never come into what you would say is a care home smell! I admit, from the outside it could do with
some TLC but I can not fault anything.
24 June 2024
My friend/neighbour was admitted into the care home back in November 2023, until his passing at the end of May 2024.
The staff were always pleasant and accommodating, my friend was cared for compassionately and as a human being.
Food was good, regular and they always asked what he wanted, regular
checks on him throughout the day.
I would definitely recommend Belvedere Care Home.
18 June 2024
Awful place took my mother in law out to a new care home on the 23rd May. My mother in law has dementia and was always left at the dining room table with her face in the table, her fingernails were never cut and they were always dirty. She was also left smelly. Her bedding also had faeces on it. She
needed help eating and drinking but was not encouraged to drink which led to her keep getting UTI infections. The management are rude. When we took my mother in law out on the 23rd May none of the staff helped us with the wheelchair, leaving me and my daughter to struggle. Other residents in there are ignored when they are shouting to go to the toilet. I have run around to get somebody for the residents when they want the toilet and there's never anybody around, awful place. Glad I took my mother in law out.
31 August 2023
I visit my Mother almost daily and have always found her care to be good. She is treated with dignity by the very kind, professional and caring staff. If I have any requests or questions the team deal with them very well. Family members are always welcome at any time.
13 July 2023
The staff are polite, friendly and also kept informed at all stages. My mother settled really quickly here.
11 July 2023
The staff is very welcoming, cant do enough for both residents and relatives, well worthy of the trust I give them knowing I can sleep well at night and that Dad is getting the care he so well deserves.
Latest Reviews for Belvedere
27 January 2026
These are the reasons for this damming review.
When he first went in, we were not impressed with the decorative standard in the bedroom, it was tatty. His bed was a low, cheap metal framed one, the assorted bedding was terrible.
We were told about a state of the art location system in the bedroom,
with each resident having a bleeper on a tabard, with them at all times, for immediate location position.. This turned out not to work as bleeping from the bedroom got no response from the staff. When he went to his bedroom, no one missed him and he was never checked.
The final straws came when one morning he got up wet, took his pyjama bottoms and pad off, leaving them on the floor, no one answered his bleeps, so he put his dressing gown on and pushed himself into the dining room and got breakfast. After that he pushed himself back into his room.
The family found him at 1.30pm with him sat again wet on his chair. He was there for pallative-end of life care. We removed over him immediately.
11 December 2025
The home is ok, the room my sister is in is very basic, only toilet, no shower, shabby furniture.
Care is generally good, food good.
Very long wait when needing taking to the toilet for patients who aren't mobile.
04 December 2025
It's very good. The staff are very caring, helpful and care about the people.
04 December 2025
What a fantastic care home, both my parents have been well cared for here and very happy!
Staff are amazing!!
Rhiannon, Dawn,Caitlin, Annemarie.. too many to mention.. bank staff great too!
Highly recommend..
04 December 2025
My mum has been in there about 6 months, everyone is nervous when a loved one is going in a home but she is so happy in there. She's well looked after and well fed with healthy meals. Staff are lovely, watched them with difficult people they care for and they handle situations brilliantly. They do
games, have treat days, barbecues, its exceptional. Love all the staff and so does my mum. I dont see it as shes there having her last few years shes enjoying life with other residents. Its a wonderful home for them to keep living and enjoying their lives. I have no worries or complaints.
03 December 2025
Exelent service exelent staff
03 December 2025
I visit my sister who happily lives here. The staff offer me tea if I want it.
The residents seem o live in a home environment, not an hospital setting.
03 December 2025
I have lived her for over 12 months as I no longer able to manage by myself. The staff are very helpful and look after me with care and compassion.
03 December 2025
All good, caring staff, mother is well looked after, can't fault anything.
03 December 2025
My mother loves it here. If she is happy so am I. The staff are very freinly and caring. Always happy to help. :)
26 November 2025
I'm so happy my dad is in this home. They are so friendly to my dad and give him the best care I could hope for. They are always welcoming when I come to visit and I have peace of mind knowing he is in good hands. The home is always to a high standard, which is great to see. I would definitely
recommend this home to people.
19 August 2025
My husband passed away on 19th July.
He was resident in the Belvedere Care Home for 8mth 18 days. He was well looked after and respected. All his needs were cared for. I always felt welcome when I visited the home and was offered refreshment. My husband could be aggresive but they still treated
him with respect.
29 November 2024
My mother has been a permanent resident since June 2024 and seems happy with the staff and comments how clean it is and would recommend it. I have had plenty of staff interaction and find them willing and pleasant with all the residents. The place is currently undergoing a refurbishment and the work
makes the place look nice. I have had good communication from the staff if any issues have arisen and the issues have been attended to promptly.
03 October 2024
After a poor experience at a previous care home, my grandmother-in-law was moved to Belvedere.
This was a tough time for her, as a previously independent lady, a leg break rendered her in need of care she struggled to come to terms with the idea of being in a home.
During this transition, the
staff were extremely caring, accommodating and went out of their way to reassure us and our relative and make her feel as comfortable as possible.
She was afforded a room downstairs, all her home comforts and is treated with dignity and respect by all staff, they are attentive to her needs and are quick to deal with any issues that arise. Some of the patients here are challenging due to dementia and staff are patient and caring when dealing with them.
Patients' needs are attended to and she likes the meals. The home is clean and tidy. We are very happy with this home and would recommend to anyone.
09 July 2024
My mum receives excellent care at Belvedere. The care staff and management could not do more. My mum is very happy and content. She loves the food, is always stating she laughs a lot with the staff. I never come into what you would say is a care home smell! I admit, from the outside it could do with
some TLC but I can not fault anything.
24 June 2024
My friend/neighbour was admitted into the care home back in November 2023, until his passing at the end of May 2024.
The staff were always pleasant and accommodating, my friend was cared for compassionately and as a human being.
Food was good, regular and they always asked what he wanted, regular
checks on him throughout the day.
I would definitely recommend Belvedere Care Home.
18 June 2024
Awful place took my mother in law out to a new care home on the 23rd May. My mother in law has dementia and was always left at the dining room table with her face in the table, her fingernails were never cut and they were always dirty. She was also left smelly. Her bedding also had faeces on it. She
needed help eating and drinking but was not encouraged to drink which led to her keep getting UTI infections. The management are rude. When we took my mother in law out on the 23rd May none of the staff helped us with the wheelchair, leaving me and my daughter to struggle. Other residents in there are ignored when they are shouting to go to the toilet. I have run around to get somebody for the residents when they want the toilet and there's never anybody around, awful place. Glad I took my mother in law out.
31 August 2023
I visit my Mother almost daily and have always found her care to be good. She is treated with dignity by the very kind, professional and caring staff. If I have any requests or questions the team deal with them very well. Family members are always welcome at any time.
13 July 2023
The staff are polite, friendly and also kept informed at all stages. My mother settled really quickly here.
11 July 2023
The staff is very welcoming, cant do enough for both residents and relatives, well worthy of the trust I give them knowing I can sleep well at night and that Dad is getting the care he so well deserves.