Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Lilibet Manor

stars
stars 04 November 2024
Seems reviews can only be complementary after reading the rules of writing one. May I compliment you on your letter I received explaining all your failures in the passing of my father.
Review from M K (Daughter of Resident/Service User)
stars
stars 13 October 2023
My friend was admitted to Lilibet Manor in August 2023, the carers are very compassionate and caring, they have bundles of patient and really care about every person they look after, even the chef and laundry staff are very good with the residents, they want to help at all times. It's very nice and
lovely. My friend can be very demanding at times, moving to Lilibet Manor has lessened the load but allows me to be actively involved in her care.
Review from Audrey C (Friend of Resident/Service User)