Submit a Review for Springfield Care Home
191 Spendmore Lane, Coppull, Chorley, PR7 5BY
View full details of Springfield Care HomeLatest Reviews for Springfield Care Home
17 April 2026
The staff here deserve a six star review. We visited my mum in law frequently over the last two years.
She has received wonderful care.
Health issues have been identified early, addressed quickly, and treatments well and carefully managed.
The staff have been attentive, concerned for her well
being, and looked after her with kindness. They have always been pleasant and helpful.
The home is spotless, Mum's room cleaned daily and thoroughly.
Food is good quality home cooking, varied menus.
Whilst Mum wasn't always able to join in, we were pleased she was in such a happy home environment, where there was always something going on to entertain and keep residents engaged.
A caring home, not just a care home . A marvellous team, wonderful people. We would highly recommend.
30 March 2026
Mum was well looked after whilst she stayed at Springfield, the nursing staff in the day time were particularly lovely and caring, we have spent many hours a day at the care home and have found the care to be exceptional . Even if there is anything that we wanted to speak with the staff about they
would act on it straight away and always help where possible. I would definitely recommend Springfield if you are looking for a care home , it may not be as modern or as fancy as some care homes but when you need care for a loved one competent, caring staff matter and that's what you will get. The standard of care is brilliant.
Family of Mrs A
17 March 2026
For the first year of Mum's care I was very impressed with the level of personal care Mum was getting. There had been a number of items lost such as false teeth, personal expensive pod hearing aids, glasses and a handbag. Things where found and lost again and eventually the home arranged for new
hearing aids and new glasses to be provided.
Over the last few months general care, cleanliness and personal care had gone down hill quite quickly to the point that myself and my sister had to clean her fingernails which were filthy and clean her wheelchair & harness on every visit. We brought her own wheelchair and recliner from home as she is very small & they were bought specially for her. Anyone & everyone were put in those chairs despite the fact that they were known to be mums & the wheelchair has her name on it.
Gradually new procedures are being put in place and both Mum,s room and herself seem to be cleaner & better looked after
12 March 2026
Overall care is reasonable. But there are several improvements that ought to be made. Every employee should wear a name badge. The lower floor carpets are not clean - they need replacing. There is not always sufficient staff to answer resident's needs - for example, getting to the toilet. The new
system of access/exit using a bell ring is not efficient and is certainly not fair on over-worked staff. There are many small improvement that should be made. For example, the lids are not replaced on commodes after use. There is not sufficient care in keeping rooms tidy - some clothes are just shoved into places and not carefully hung on hangers. The telephone system needs one small improvement - when calling from a car phone, it is not possible to "press button 1" etc using a key pad. The phone therefore should default to one person/office. Springfield could be excellent with more attention to small matters of concern.
12 March 2026
Staff caring and respectful of patients. Rooms are spacious and patients are allowed to make them homely which helps them. All members of staff are friendly and aproachable and will help with anything they can.
Home is managed well and patients and family are kept up to date of any changes.
06 March 2026
The home always appears to be short staffed. Resident's room is not particularly clean with commode often not emptied stained and smelly. When meals are delivered the "carer" often leaves resident to move her table so she can eat. Bids aren't always supplied. Clothes are left strewn on chair or
bed, unfolded, creased and untidy. Drinks are often luke warm and hardly ever how the resident likes. My wife (resident) has had district nurse visits without ONE word being reported to me despite the fact I have lasting power of attorney. Its unacceptable.
21 July 2025
My mother in law was fortunate to be accepted into Springfield Care Home and I will be eternally grateful for their kindness, compassion and understanding. Every one of the staff have been amazing. There is so much going on activity wise too.My mother in law enjoys knitting and crocheting, and I
approached the Manager to see if they might take her to the local library to a class, and they agreed. Which is just fantastic as my mother in law enjoys it so much. They are 100% in favour of anything that stimulates and helps. A massive thanks to the whole team. Your kindness is very much appreciated.
07 February 2025
My mum has Alzheimer's and has moved to Springfield Care Home a few weeks ago. The staff are amazing with her and are helping her to settle in. She loves the activities and has made improvements since she moved here.
Overall it's a very friendly and welcoming home.
20 November 2024
I have found the home to be a safe caring place for my Mum. Staff treat her with respect and dignity. The home is spotless and clean. She is included in activities she enjoys dancing. The food is really good, Mum loves her meals. I feel settled and very happy Mum is in such good hands.
20 November 2024
My mum has had to come into the care home as her dementia was getting worse and she was no longer safe living at home alone. I am very happy with Springfield mum seems to be settling in nicely, the staff have worked hard settling Mum in and making her feel safe in her new environment. All the staff
and management are lovely and very approachable.
20 November 2024
Mum moved into Springfield in March 2024 and she settled really well quite quickly.
This is down to the staff at Springfield making her feel welcome and a part of the Springfield family.
All staff at Springfield are wonderful with the residents and their families, they are very patient, they give
residents time and are very kind and caring and encourage them to join in with the wonderful activities that are organised each week.
The food is also lovely for the residents.
As a family we are very happy with Springfield and the love and care that Mum has had during her time there.
20 November 2024
My mother could not be any happier. She feels safe and well cared for. The care team are brilliant. She is taken out and activities and entertainment are available for her. I would recommend the home to anyone.
20 November 2024
Springfield Care Home was the perfect choice for my mum. From day one the staff have been very professional and reacted to any needs quickly. The activity lead encourages every resident to participate in activities including morning outings to the library and church activities. The food at the
Springfield Care Home is very good with a choice for each meal.
11 September 2024
Care staff are all attentive and look after the residents to the best of their ability but to us as relatives, the home seems short-staffed. Communication from management to relatives is lacking, for example, we as relatives have to ask instead of being kept informed after doctor visits etc.
17 April 2024
We recently moved my mum into Springfield after a stressful time at another local nursing home. The staff at Springfield are very professional and easy to approach. The whole atmosphere is friendly and the residents are given the attention and care they need.
Since moving here, my mum's whole
personality and well-being have improved, and we are very happy and satisfied with our choice.
18 September 2023
My dad had two weeks respite in this home. Staff were lovely, a very relaxed atmosphere. I was able to visit my dad whenever I could. The gardens were beautiful, Dad was able to sit outside and enjoy the fresh air and sunshine. He said he'd enjoyed his stay, all the staff were great and would have
stayed again.
04 August 2023
As a family, we visited lots of homes before deciding on Springfield Care Home. Since Mum has been here - 4 months, she has improved immensely from the daily stimulation of company, activities and the care she has received. The staff and management are friendly, caring, approachable and have a
generally welcoming, caring and friendly approach to both residents and their families. This is definitely the right place for our loved one.
28 June 2023
Even though Dad was only there for three weeks, the staff made him, Mum and the family very comfortable. Could not have asked for them to do anything more - they were great.
13 October 2022
My mum was in the home for just two years. She passed last Sunday. I can't praise the staff enough for her care. Over the two years, she had the best care, food and activities. Last week has been very hard, and the staff have looked after my sister and I so well. They made sure we were eating and
taking care of ourselves. The last day was amazing. Even at the end, Mum showed how much she loved the staff and was loved by them. Again, we can't thank you enough.
14 January 2022
My mother has been in the care of Springfield Nursing Home from August 21 to January 22. During this time, she was treated well in all respects by caring staff. My mum felt safe and comfortable in the home and was treated well with dignity until she passed away.
Latest Reviews for Springfield Care Home
17 April 2026
The staff here deserve a six star review. We visited my mum in law frequently over the last two years.
She has received wonderful care.
Health issues have been identified early, addressed quickly, and treatments well and carefully managed.
The staff have been attentive, concerned for her well
being, and looked after her with kindness. They have always been pleasant and helpful.
The home is spotless, Mum's room cleaned daily and thoroughly.
Food is good quality home cooking, varied menus.
Whilst Mum wasn't always able to join in, we were pleased she was in such a happy home environment, where there was always something going on to entertain and keep residents engaged.
A caring home, not just a care home . A marvellous team, wonderful people. We would highly recommend.
30 March 2026
Mum was well looked after whilst she stayed at Springfield, the nursing staff in the day time were particularly lovely and caring, we have spent many hours a day at the care home and have found the care to be exceptional . Even if there is anything that we wanted to speak with the staff about they
would act on it straight away and always help where possible. I would definitely recommend Springfield if you are looking for a care home , it may not be as modern or as fancy as some care homes but when you need care for a loved one competent, caring staff matter and that's what you will get. The standard of care is brilliant.
Family of Mrs A
17 March 2026
For the first year of Mum's care I was very impressed with the level of personal care Mum was getting. There had been a number of items lost such as false teeth, personal expensive pod hearing aids, glasses and a handbag. Things where found and lost again and eventually the home arranged for new
hearing aids and new glasses to be provided.
Over the last few months general care, cleanliness and personal care had gone down hill quite quickly to the point that myself and my sister had to clean her fingernails which were filthy and clean her wheelchair & harness on every visit. We brought her own wheelchair and recliner from home as she is very small & they were bought specially for her. Anyone & everyone were put in those chairs despite the fact that they were known to be mums & the wheelchair has her name on it.
Gradually new procedures are being put in place and both Mum,s room and herself seem to be cleaner & better looked after
12 March 2026
Overall care is reasonable. But there are several improvements that ought to be made. Every employee should wear a name badge. The lower floor carpets are not clean - they need replacing. There is not always sufficient staff to answer resident's needs - for example, getting to the toilet. The new
system of access/exit using a bell ring is not efficient and is certainly not fair on over-worked staff. There are many small improvement that should be made. For example, the lids are not replaced on commodes after use. There is not sufficient care in keeping rooms tidy - some clothes are just shoved into places and not carefully hung on hangers. The telephone system needs one small improvement - when calling from a car phone, it is not possible to "press button 1" etc using a key pad. The phone therefore should default to one person/office. Springfield could be excellent with more attention to small matters of concern.
12 March 2026
Staff caring and respectful of patients. Rooms are spacious and patients are allowed to make them homely which helps them. All members of staff are friendly and aproachable and will help with anything they can.
Home is managed well and patients and family are kept up to date of any changes.
06 March 2026
The home always appears to be short staffed. Resident's room is not particularly clean with commode often not emptied stained and smelly. When meals are delivered the "carer" often leaves resident to move her table so she can eat. Bids aren't always supplied. Clothes are left strewn on chair or
bed, unfolded, creased and untidy. Drinks are often luke warm and hardly ever how the resident likes. My wife (resident) has had district nurse visits without ONE word being reported to me despite the fact I have lasting power of attorney. Its unacceptable.
21 July 2025
My mother in law was fortunate to be accepted into Springfield Care Home and I will be eternally grateful for their kindness, compassion and understanding. Every one of the staff have been amazing. There is so much going on activity wise too.My mother in law enjoys knitting and crocheting, and I
approached the Manager to see if they might take her to the local library to a class, and they agreed. Which is just fantastic as my mother in law enjoys it so much. They are 100% in favour of anything that stimulates and helps. A massive thanks to the whole team. Your kindness is very much appreciated.
07 February 2025
My mum has Alzheimer's and has moved to Springfield Care Home a few weeks ago. The staff are amazing with her and are helping her to settle in. She loves the activities and has made improvements since she moved here.
Overall it's a very friendly and welcoming home.
20 November 2024
I have found the home to be a safe caring place for my Mum. Staff treat her with respect and dignity. The home is spotless and clean. She is included in activities she enjoys dancing. The food is really good, Mum loves her meals. I feel settled and very happy Mum is in such good hands.
20 November 2024
My mum has had to come into the care home as her dementia was getting worse and she was no longer safe living at home alone. I am very happy with Springfield mum seems to be settling in nicely, the staff have worked hard settling Mum in and making her feel safe in her new environment. All the staff
and management are lovely and very approachable.
20 November 2024
Mum moved into Springfield in March 2024 and she settled really well quite quickly.
This is down to the staff at Springfield making her feel welcome and a part of the Springfield family.
All staff at Springfield are wonderful with the residents and their families, they are very patient, they give
residents time and are very kind and caring and encourage them to join in with the wonderful activities that are organised each week.
The food is also lovely for the residents.
As a family we are very happy with Springfield and the love and care that Mum has had during her time there.
20 November 2024
My mother could not be any happier. She feels safe and well cared for. The care team are brilliant. She is taken out and activities and entertainment are available for her. I would recommend the home to anyone.
20 November 2024
Springfield Care Home was the perfect choice for my mum. From day one the staff have been very professional and reacted to any needs quickly. The activity lead encourages every resident to participate in activities including morning outings to the library and church activities. The food at the
Springfield Care Home is very good with a choice for each meal.
11 September 2024
Care staff are all attentive and look after the residents to the best of their ability but to us as relatives, the home seems short-staffed. Communication from management to relatives is lacking, for example, we as relatives have to ask instead of being kept informed after doctor visits etc.
17 April 2024
We recently moved my mum into Springfield after a stressful time at another local nursing home. The staff at Springfield are very professional and easy to approach. The whole atmosphere is friendly and the residents are given the attention and care they need.
Since moving here, my mum's whole
personality and well-being have improved, and we are very happy and satisfied with our choice.
18 September 2023
My dad had two weeks respite in this home. Staff were lovely, a very relaxed atmosphere. I was able to visit my dad whenever I could. The gardens were beautiful, Dad was able to sit outside and enjoy the fresh air and sunshine. He said he'd enjoyed his stay, all the staff were great and would have
stayed again.
04 August 2023
As a family, we visited lots of homes before deciding on Springfield Care Home. Since Mum has been here - 4 months, she has improved immensely from the daily stimulation of company, activities and the care she has received. The staff and management are friendly, caring, approachable and have a
generally welcoming, caring and friendly approach to both residents and their families. This is definitely the right place for our loved one.
28 June 2023
Even though Dad was only there for three weeks, the staff made him, Mum and the family very comfortable. Could not have asked for them to do anything more - they were great.
13 October 2022
My mum was in the home for just two years. She passed last Sunday. I can't praise the staff enough for her care. Over the two years, she had the best care, food and activities. Last week has been very hard, and the staff have looked after my sister and I so well. They made sure we were eating and
taking care of ourselves. The last day was amazing. Even at the end, Mum showed how much she loved the staff and was loved by them. Again, we can't thank you enough.
14 January 2022
My mother has been in the care of Springfield Nursing Home from August 21 to January 22. During this time, she was treated well in all respects by caring staff. My mum felt safe and comfortable in the home and was treated well with dignity until she passed away.