Springfield Care Home

191 Spendmore Lane, Coppull, Chorley PR7 5BY
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9.2 37 Reviews
  • Springfield Care Home, Chorley
Springfield Care Home is sat within picturesque award-winning landscaped gardens in a purpose-built modern home. Overlooking a stunning water feature in the garden and through the generous conservatory, the home provides specialist nursing care and high quality residential care support in some of the most beautiful surroundings in the area.

The home is situated within a short driving distance from the M6 and M61 motorways providing ideal access to Chorley, Bolton and the Lancashire and Greater Manchester areas. The home provides purpose-built accommodation standards with high levels of care with specialist equipment for high dependency requirements;

•       Residential care – Independent living with the extra reassurance of a carer at all times in a five star luxurious setting. A high quality of care is provided with support for all aspects of daily life.

•       Respite care – From overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.

From the moment you walk through the front door, you will be greeted by a warm welcome, a homely atmosphere and fresh scents. The home benefits from large stately lounges to each floor and significant areas for activities and recreational spaces.
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Care Provided by Springfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1400

Our Fees are based on the assessment of the individual and care needs they require.
Hairdressing and Podiatrist fees are paid separately.
Weekly physio is included, extra physio requires an extra charge.
Once a full care needs assessment has been completed an appropriate fee will be dicussed.

The price(s) shown are provided by the care home. Contact Springfield Care Home for full pricing details and T&Cs.

Contact Springfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Springfield Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Mubashra Qadir
  • Privately Owned

Person in Charge

  • Danielle Ball (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Parking

  • FREE ONSITE CAR PARK

Springfield Care Home Reviews (37)

9.2

Springfield Care Home has a Review Score of 9.2 (9.241) out of 10, based on 14 reviews in the last 2 years.
Over all time Springfield Care Home has 37 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Springfield Care Home
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Total of 37, showing 1-20
Review from Fiona D (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here deserve a six star review. We visited my mum in law frequently over the last two years.
She has received wonderful care.
Health issues have been identified early, addressed quickly, and treatments well and carefully managed.
The staff have been attentive, concerned for her well being,
and looked after her with kindness. They have always been pleasant and helpful.
The home is spotless, Mum's room cleaned daily and thoroughly.
Food is good quality home cooking, varied menus.
Whilst Mum wasn't always able to join in, we were pleased she was in such a happy home environment, where there was always something going on to entertain and keep residents engaged.
A caring home, not just a care home . A marvellous team, wonderful people. We would highly recommend.
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Review from Emma J (Daughter of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was well looked after whilst she stayed at Springfield, the nursing staff in the day time were particularly lovely and caring, we have spent many hours a day at the care home and have found the care to be exceptional . Even if there is anything that we wanted to speak with the staff about they would
act on it straight away and always help where possible. I would definitely recommend Springfield if you are looking for a care home , it may not be as modern or as fancy as some care homes but when you need care for a loved one competent, caring staff matter and that's what you will get. The standard of care is brilliant.
Family of Mrs A
Reply from Danielle Ball, Registered Manager at Springfield Care HomeThank you for your lovely words. This feedback is appreciated and the team will be very happy with your comments. It was a pleasure looking after your mum and it was a pleasure getting to know you all as a family. We wish you all the best for the future and please stay in touch.
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Review from Ursula M (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
For the first year of Mum's care I was very impressed with the level of personal care Mum was getting. There had been a number of items lost such as false teeth, personal expensive pod hearing aids, glasses and a handbag. Things where found and lost again and eventually the home arranged for new hearing
aids and new glasses to be provided.
Over the last few months general care, cleanliness and personal care had gone down hill quite quickly to the point that myself and my sister had to clean her fingernails which were filthy and clean her wheelchair & harness on every visit. We brought her own wheelchair and recliner from home as she is very small & they were bought specially for her. Anyone & everyone were put in those chairs despite the fact that they were known to be mums & the wheelchair has her name on it.
Gradually new procedures are being put in place and both Mum,s room and herself seem to be cleaner & better looked after
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Review from R T (Husband of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall care is reasonable. But there are several improvements that ought to be made. Every employee should wear a name badge. The lower floor carpets are not clean - they need replacing. There is not always sufficient staff to answer resident's needs - for example, getting to the toilet. The new system
of access/exit using a bell ring is not efficient and is certainly not fair on over-worked staff. There are many small improvement that should be made. For example, the lids are not replaced on commodes after use. There is not sufficient care in keeping rooms tidy - some clothes are just shoved into places and not carefully hung on hangers. The telephone system needs one small improvement - when calling from a car phone, it is not possible to "press button 1" etc using a key pad. The phone therefore should default to one person/office. Springfield could be excellent with more attention to small matters of concern.
Reply from Danielle Ball, Registered Manager at Springfield Care HomeThank you for your review. As discussed previously we are in the process of acquiring new name badges and this issue will soon be resolved. We have an active improvement plan and this is reviewed and updated all the time, we need to prioritise certain improvements and unfortunately not all tasks can be completed at once. The carpets are clean but are worn as this is a high traffic area, we do plan to change the flooring throughout the home. We have implemented a new fob system to access/exit the home, this is in place for resident safety and is currently proving to be very successful. There may be extra waiting times to be let into the building however, the safety of the residents is priority. Staffing levels are reviewed regularly and currently we have 7 direct care staff and 2 seniors from 8am-2pm and 6 direct care staff and 2 seniors from 2pm-8pm. Overnight we have 4 direct care staff and 1 senior. I appreciate your feedback and will continue to take on board your comments.
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Review from Diane H (Niece of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff caring and respectful of patients. Rooms are spacious and patients are allowed to make them homely which helps them. All members of staff are friendly and aproachable and will help with anything they can.
Home is managed well and patients and family are kept up to date of any changes.
Reply from Danielle Ball, Registered Manager at Springfield Care HomeThank you so much for your kind words. I will pass these comments onto the team as I'm sure they will be appreciated.
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Review from S B (Husband of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
The home always appears to be short staffed. Resident's room is not particularly clean with commode often not emptied stained and smelly. When meals are delivered the "carer" often leaves resident to move her table so she can eat. Bids aren't always supplied. Clothes are left strewn on chair or bed,
unfolded, creased and untidy. Drinks are often luke warm and hardly ever how the resident likes. My wife (resident) has had district nurse visits without ONE word being reported to me despite the fact I have lasting power of attorney. Its unacceptable.
Reply from Danielle Ball, Registered Manager at Springfield Care HomeI am deeply saddened by this review. I feel this is somewhat out of the blue considering you visit regularly and have not brought any of these concerns to my attention. You have a family member who works in the care home and i would assume that if any concerns needed to be discussed they would have raised. During the last 17 months i felt we had built up a bond and felt you would be able to approach us about any issues, so i apologise as this is clearly not the case. I can confirm that the home is not short staffed and the resident to staff ratio is currently 1:4. (Direct care staff) Your wife is able to position herself for her meals and is able to move her table in a position that suits her so the carers allow her to do this for herself as this promotes her independence. The cleanliness of her bedroom will be monitored. Lasting power of attorney comes into play when the other person lacks capacity, at this time your wife is able to relay information to you. Thank you for your review.
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Review from Margaret N (Daughter-in-law of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was fortunate to be accepted into Springfield Care Home and I will be eternally grateful for their kindness, compassion and understanding. Every one of the staff have been amazing. There is so much going on activity wise too.My mother in law enjoys knitting and crocheting, and I approached
the Manager to see if they might take her to the local library to a class, and they agreed. Which is just fantastic as my mother in law enjoys it so much. They are 100% in favour of anything that stimulates and helps. A massive thanks to the whole team. Your kindness is very much appreciated.
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Review from Neil S (Son of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has Alzheimer's and has moved to Springfield Care Home a few weeks ago. The staff are amazing with her and are helping her to settle in. She loves the activities and has made improvements since she moved here.
Overall it's a very friendly and welcoming home.
Reply from Danielle Ball, Manager at Springfield Care HomeThank you, for your kind words. It is not always easy for individuals to make the transition into a care setting but as a team, we do try to make this as smooth as possible and reduce any anxieties or fears that are present. Your feedback is always welcome.
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Review from K S (Daughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the home to be a safe caring place for my Mum. Staff treat her with respect and dignity. The home is spotless and clean. She is included in activities she enjoys dancing. The food is really good, Mum loves her meals. I feel settled and very happy Mum is in such good hands.
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Review from D O (Daughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has had to come into the care home as her dementia was getting worse and she was no longer safe living at home alone. I am very happy with Springfield mum seems to be settling in nicely, the staff have worked hard settling Mum in and making her feel safe in her new environment. All the staff
and management are lovely and very approachable.
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Review from Steven M (Son of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Springfield in March 2024 and she settled really well quite quickly.
This is down to the staff at Springfield making her feel welcome and a part of the Springfield family.
All staff at Springfield are wonderful with the residents and their families, they are very patient, they give
residents time and are very kind and caring and encourage them to join in with the wonderful activities that are organised each week.
The food is also lovely for the residents.
As a family we are very happy with Springfield and the love and care that Mum has had during her time there.
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Review from John F (Son of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother could not be any happier. She feels safe and well cared for. The care team are brilliant. She is taken out and activities and entertainment are available for her. I would recommend the home to anyone.
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Review from Brian L (Son of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springfield Care Home was the perfect choice for my mum. From day one the staff have been very professional and reacted to any needs quickly. The activity lead encourages every resident to participate in activities including morning outings to the library and church activities. The food at the Springfield
Care Home is very good with a choice for each meal.
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Review from G P (Nephew of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Care staff are all attentive and look after the residents to the best of their ability but to us as relatives, the home seems short-staffed. Communication from management to relatives is lacking, for example, we as relatives have to ask instead of being kept informed after doctor visits etc.
Reply from Danielle Ball, Admin at Springfield Care HomeThank you for your review, it is much appreciated. Your kind words about the staff team will be passed along to them and I am sure they will be grateful as they work very hard caring for all our residents. Staffing levels are regularly reviewed and our current ratio fluctuates between 1:4 and 1:5. Staffing levels are dependent on resident needs and resident occupancy. A dependency scoping tool is used to determine safe staffing levels. You feel the staff are attentive and care for the residents well which I also take into consideration when determining staffing levels, so I am confident that levels are currently safe. Your aunt has only been with us a short time therefore I feel we have not yet had the opportunity to build up communication channels. Effective communication is very important and I would be more than happy to discuss your concerns in person. I operate an open door policy so please feel free to come and chat when it is convenient. All feedback is welcome.
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Review from Christopher H (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently moved my mum into Springfield after a stressful time at another local nursing home. The staff at Springfield are very professional and easy to approach. The whole atmosphere is friendly and the residents are given the attention and care they need.
Since moving here, my mum's whole personality
and well-being have improved, and we are very happy and satisfied with our choice.
Reply from Danielle Ball, Registered Manager at Springfield Care HomeThank you for your feedback; it is appreciated. We understand the pressure that occurs when finding the right home for your loved ones, especially after a prior negative experience. If we are able to reduce the stresses and pressures involved in this process then that it what we do. It is a pleasure and a privilege to see the improvements that have already been made, and we will continue to work in a way that ensures these improvements continue.
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Review from J M (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad had two weeks respite in this home. Staff were lovely, a very relaxed atmosphere. I was able to visit my dad whenever I could. The gardens were beautiful, Dad was able to sit outside and enjoy the fresh air and sunshine. He said he'd enjoyed his stay, all the staff were great and would have stayed
again.
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Review from Janet M (Daughter of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we visited lots of homes before deciding on Springfield Care Home. Since Mum has been here - 4 months, she has improved immensely from the daily stimulation of company, activities and the care she has received. The staff and management are friendly, caring, approachable and have a generally
welcoming, caring and friendly approach to both residents and their families. This is definitely the right place for our loved one.
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Review from C R (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Even though Dad was only there for three weeks, the staff made him, Mum and the family very comfortable. Could not have asked for them to do anything more - they were great.
Reply from Claire Charnock, Admin at Springfield Care HomeThank you; your review of our home is much appreciated.
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Review from Janet M (Daughter of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in the home for just two years. She passed last Sunday. I can't praise the staff enough for her care. Over the two years, she had the best care, food and activities. Last week has been very hard, and the staff have looked after my sister and I so well. They made sure we were eating and taking
care of ourselves. The last day was amazing. Even at the end, Mum showed how much she loved the staff and was loved by them. Again, we can't thank you enough.
Reply from Claire Charnock, Admin at Springfield Care HomeThank you for those kind words. We were able to care for mum so well in no small part due to the input and teamwork we had between the management, the care staff and you as a family. We are happy to hear that, as a family, you had a positive experience in our home over the last two years and would ask you not to be a stranger and keep in touch.
Thank you again,
Springfield Care Home.
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Review from Mark G (Son of Resident) published on 14 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care of Springfield Nursing Home from August 21 to January 22. During this time, she was treated well in all respects by caring staff. My mum felt safe and comfortable in the home and was treated well with dignity until she passed away.
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Current Review Score: 9.2 (9.241)

Overview of Review Score

The Review Score of 9.2 (9.241) out of 10 for Springfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.491 for Springfield Care Home is calculated as follows: ( (122 Excellents x 5) + (17 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 165 Ratings = 4.491
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Springfield Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Danielle

Danielle Ball

Job Title: Registered Manager Joined: 2015

As the registered manager of Springfield Care Home, I am dedicated to providing exceptional support and care to our residents. With over a decade of experience in the health and social care sector, I have progressed through various roles, each contributing to my personal and professional growth.
In my two years as home manger, I have focused on fostering a compassionate and safe environment where residents feel valued and supported. My goal is to enhance the quality of life for each individual by promoting dignity, respect, and independence. I am committed to empowering our team, ensuring they have the resources and training necessary to deliver high-quality care.
I completed my NVQ level 2 and NVQ level 3 in health and social care, i have completed a team leading qualification and i have completed a level 5 diploma in management and leadership.
Together, we strive to create a welcoming community that feels like home, where both residents and families can feel confident in the care we provide.

Michelle

Michelle Williams

Job Title: Training Coordinator/senior carer Joined: 2020

As the training Coordinator and a senior carer, I am proud to play a vital role in enhancing the skills and knowledge of our care team. Through my experience in hands-on-care, I discovered my passion for training and development, and I am dedicated to empowering others in their caregiving roles.
My primary goal is to ensure that every team member has the tools and resources they need to provide top-quality care to our residents. I design and implement comprehensive training programs that cover essential skills and promote professional growth and personal fulfilment.
With enthusiasm and commitment to excellence, I strive to inspire my colleagues to embrace continuous learning, fostering a culture of compassion and dedication within our care home. I believe by investing in our staff, we ultimately enhance the well-being and happiness of our residents. Together, we are creating a supportive and skilled team that feels confident in delivering exceptional care.

Frequently Asked Questions about Springfield Care Home

What types of Care is Springfield Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springfield Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Springfield Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfield Care Home to the centre of Chorley?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Care Home to verify any information. View our terms and conditions. Springfield Care Home has an Enhanced Service - more info.