Springfield Nursing Home

191 Spendmore Lane, Coppull, Chorley PR7 5BY

Springfield Nursing Home is sat within beautiful award winning landscaped gardens in a purpose built modern home. Overlooking beautiful water features in the garden and through the generous conservatory, the home provides specialist nursing care and high quality residential care support in some of the most beautiful surroundings in the area.

The home is situated within a short driving distance from the M6 and M61 motorways providing ideal access to Chorley, Bolton and the Lancashire and Greater Manchester areas. The home provides purpose build accommodation standards with high levels of care with specialist equipment for high dependency requirements;

•       Residential care – Independent living with the extra reassurance of a carer at all times in a five star luxurious setting.

•       Nursing care – reassurance of high quality care and support with all aspects of daily life.

•       Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.

•       End of life care – caring for those in the last few days of life, ensuring needs and wishes are met seamlessly and with the utmost respect. The home is proud to have been awarded the Six Steps end of life care.

From the moment you walk through the front door, you will be greeted by a warm welcome, a homely atmosphere and fresh scents. The home benefits from large stately lounges to each floor and significant areas for activities and recreational spaces.

Owner: G Qadir

Person in charge: Judy Molloy (Matron)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Multiple Sclerosis

Single Rooms: 32

Shared Rooms: 4

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single £600 – £800 (These prices are only a guideline, please contact Springfield Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Springfield Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.3 (maximum of 10) for Springfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Springfield Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.718 for Springfield Nursing Home is calculated as follows: ( (52 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.718

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.625 Points relating to the number of positive Reviews for Springfield Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Springfield Nursing Home has a Review Score of 9.3 (9.343) from 6 Reviews


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Springfield Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Springfield Nursing Home

  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Buzzer response, urine bottles both need urgent addressing.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

Claire Charnock, Admin at Springfield Nursing Home responded to this review on 10 May 2018:

Thank you very much for your feedback Bill. As discussed with you both individually with the Manager and in the Resident & Relative meeting held on 3rd May 2018 we are striving to reduce any unnecessary waiting for staff attendance. However, we also acknowledge that staff need to prioritise who they respond to first based on clinical need. We are monitoring buzzer response times with our internal system and this issue will be addressed at the staff meeting being held on 10th May 2018.

Very kind and friendly staff and fellow residents. All you ask for is kindness and you get this in abundance. Clean and tidy, great entertainment. Singers come in, animals, dominos, bowls, growing plants and a manager you feel you can talk to. Rooms are tidy. Thanks, you have put me at ease.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Claire Charnock, Admin at Springfield Nursing Home responded to this review on 04 May 2018:

Thank you for your comments, Martin. We would also like to thank you for the continued support and kindness you show to all our Residents and Staff.

I have always found the staff very good in whatever role they play, but all relate with residents and visitors with great respect and dignity. Another plus is the stimulus provided with activities, singing, carpet bowls, visitors bringing animals or birds, etc which fills the common area with residents who don't normally come there, then the garden's a great place to sit. Each resident is well cared for.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

Claire Charnock, Admin at Springfield Nursing Home responded to this review on 04 May 2018:

Thank you, Margaret, for your kind words. Thank you also for recognising the hard work and dedication of the Staff.

I am very happy here, in fact, I am at home here. Everyone is very good and kind and will do anything for you.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Claire Charnock, Admin at Springfield Nursing Home responded to this review on 04 May 2018:

Thank you very much, Eileen. The publication of these comments means an awful lot to the Team here.

Such a wonderful experience with this home, well run by the management, carers nurses, cooks, entertainment coordinator and cleaners and laundry staff. My dad has been in the home as a resident for approx 3 weeks but everyone has put me at ease. I got shown around originally by the finance manager and she did a good job of welcoming me and putting me at ease showing me the home and straight away I felt this home had a relaxed atmosphere.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My dad spent 9 months at Springfield House and he was extremely well cared for during that time. He was very unwell when he arrived but we were relieved to see him improve with excellent care and support.The staff team are very friendly and kind. They quickly got to know dad reassuring and encouraging him every day. My dad was encouraged to join social events when he was well enough to do this. There are regular activities for residents to enjoy and the staff team really try to provide entertainment and celebration for special holidays. My dad spent most of his time in his bedroom due to his illness, but the staff made sure he was not isolated. His door was always open, there are speakers in the corridor conveying music from the radio and the staff would pop in whenever they were passing. My dad was so well cared for he has been able to return home. He has a big package of care to support this, but it is thanks to the wonderful care he received at Springfield House that he can do this.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.6 out of 5

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