Submit a Review for Cromwell Court Care Home
76 Church Street, Warrington, WA1 2TH
View Full Details of Cromwell Court Care HomeLatest Reviews for Cromwell Court Care Home
15 August 2025
All ways impressed by the whole team and the care they provide. The unit my mums is on is well run, with sympathetic caring people working hard at a most difficult job. The facilities are well laid out for the residents and visitors.
15 August 2025
The care home team are always friendly and welcoming. They provide great care, activities and a friendly environment. The rooms are clean and tidy as well as the communal areas. Cannot ask for better care and happiness.
19 May 2025
My Mum has been a resident for 15 months. she has vascular dementia. She is very happy living there, for the first 10 months she thrived joining in the many activities provided by the staff. It was so wonderful to see her becoming the mother she had always been. She loved every single member of staff who were looking after her. It was so wonderful to watch the care, concen, compassion and even love she was shown to her. I was so happy to know she was so well looked after as it is very difficult to leave your loved ones at a very vulnerable time. The home itself is very clean and well maintained. Rooms are thoroughly cleaned on a daily basis and all the residents are well presented, they have in-house laundry service. Residents who are able can go out on trips to visits shops or places of interest. Actives happen on a daily basis when resided are encouraged to participate. I can thoroughly recommend Cromwell Court and the amazing staff, who make it home from home for all residents
19 May 2025
My mother-in-law, who has severe dementia was admitted to Cromwell Court in January 2025 after suffering from many falls, spells in hospital, frequent police visits and at time aggressive behaviour and community care arrangements had failed to help. Since being admitted as a resident, she has had remarkable positive transformation where she has put on weight from a dangerously low weight, is sleeping better, had her medication reduced and has made new friends. We are delighted with her improvement and she is MUCH more happy. The staff at Cromwell Court are absolutely superb - they are invariably kind, thoughtful, alert to residents' needs and above all calm and compassionate. They see these poor people as real human beings and obviously care deeply for them A special shout out goes to the two ladies in the activities team for their tireless work and great activities and trips out. The home itself is in good condition and the rooms are basic but nice and regularly cleaned.
14 April 2025
Cromwell Court is an excellent care provider for both my mother and stepfather, my mother has been a resident for four years and my stepfather is in nursing, he requires pallative care, both are treated with care and dignity, if I have any concerns the manager is always quick to reassure me, the activities are second to none, my mother loves the staff and looks upon them as family, she always has a smile on her face.
01 April 2025
My mum is a resident and since being at Cromwell Court has improved so much. She is very well looked after and the staff are amazing and go above and beyond. She is very happy and always looks clean. We as a family will always be grateful for the love and care she receives off the amazing staff. Thank you so very much.
29 November 2024
Dad has been at Cromwell Court after discharge for assessment after a lengthy stay in hospital. This is my first experience of the care home system and I have been worried about making a decision about care for my dad, this is not a situation he or we ever wanted for him. But from day 1 the care has been outstanding. He has been treated with respect and dignity by the staff and he has settled so well. He was so happy to go out on a day trip to a local museum as this was his first trip into the outside world since July before he was admitted to hospital. The staff are so caring and I can tell they love their vocation. The whole experience to date has made the very hard decision to place Dad at Cromwell easy and both myself and my sister know he will be very much looked after. Thank you to the manager and your fabulous team.
17 September 2024
We had a wonderful time on 3rd August 2024, it was my dad's 90th birthday, the staff were very welcoming and helpful. My dad had a great day. It was only my 2nd visit to the home, I am visiting from Australia, and it was lovely to see how special Dad is to those who look after him. I was very happy to experience the environment he now lives in. Thank you to all members of the Cromwell Court team for taking great care of him.
05 September 2024
I was extremely anxious about taking Mum to a nursing home but this was very quickly overcome. The staff here at Cromwell Court are amazing, caring, polite, and very hard-working, and with their knowledge, Mum was made to feel at home, and within a few days I could see was settled. A relief to say the least. She is now in a safe environment with her care needs to be met and my mind is at ease, mum has even made friends which is lovely to see. I would highly recommend Cromwell Court, staff and management do outstanding work here to ensure the very best care is given - Thank you.
19 August 2024
Today is our father's 90th birthday, he joined Cromwell Court as a resident in December 2023. His care has been excellent since day one. All staff, no matter what their title is (nurse, carer, cleaner, animation, maintenance, catering, admin staff etc) ensure that Dad is comfortable and all his needs are met. His current state of health meant that we were unable to bring him home to celebrate. However, the manager and her team arranged for us, and a small family group, to use the resident's on-site 'pub' to gather together with Dad to make sure he had the best day possible. He enjoyed the time we had opening his cards and presents, and sampling the wonderful buffet supplied by the catering team. My two sisters, myself and Mum's grateful thanks to all.
19 August 2024
My first impression of Cromwell Court is of the warmth of the staff and it has a very homely feeling, which suits my auntie very well. The staff are great and are very good at dealing with any situation that arises. On every visit everywhere is always clean and residents are looked after very well.
17 June 2024
My Mother's needs are cared for. As a late-stage dementia patient, she needs 24-hour full assistance. She seems comfortable. Nursing managers and staff will raise any concerns or issues. She needs regular cleaning after food and nappy changes. Recommendation certain members of staff stand out and deserve special recognition.
17 June 2024
I cannot praise Cromwell Court enough. All the staff are stars, they are caring, thoughtful, and amazing at what they do. My mum has been there for a month and doesn't want to leave! She is well looked after by the attentive staff, loves everyone, and says she's staying put. Her mental health and demeanour have improved 100% since being there. She has made friends, loves the activities and we have peace of mind that she is in a safe environment. Her Altzimers are regularly checked, as is her general health and we are informed straight away if there are any issues. My mum says all the staff are angels and she couldn't fault them. My mum is a character and fits in just right lol The home manager is down to earth (as are all the staff) and manages the home impeccably. The activities, the food, and all the surroundings are excellent. We would highly recommend Cromwell Court and I'm so glad I chose them to look after my mum in her twilight years.
12 June 2024
My Dad has been at Cromwell Court for some time now and he is very happy and settled. The staff are excellent and cannot do enough for my Dad, the two ladies who coordinate the activities are fantastic and go above and above to ensure that my Dad is happy and comfortable including taking him for his haircut on a regular basis which is a fantastic help to both myself and my sister and we both work fulltime. The home is very clean and the garden area is great, my Dad loves gardening and the home has bought a greenhouse and has a regular subscription for seeds for the home and my Dad to help grow.
29 April 2024
There is so much to say but not enough space. Mum went to Cromwell from the hospital and we as a family were very apprehensive but our minds were soon changed and our worries vanished. She has settled in so well and loves the daily activities. She has been on trips out and loves going in the drunken duck, what a brilliant idea that was. The staff are amazing and you can see they care so much about everyone. The manager is approachable and you can nip in her office anytime, she puts our minds at ease. The home is clean and odorless and the garden is lovely. Big thanks from all our family for making Mum so welcome.
29 April 2024
Very impressed with the dedicated staff who work so hard to make sure every need is taken care of. Very clean good food and fantastic entertainment are offered to residents, very good management team, I would recommend this home to anyone who requires care.
18 April 2024
The home is lovely and the staff are amazing with my mum, she loves them all. There are always activities on in days to keep them entertained and it is one of the nicest homes there is, nowhere else I would want my mum to be.
31 January 2024
Very homely environment within the home and friendly, kind staff. Residents are encouraged to eat in a dining room setting and use the lounge area together which we thought was particularly beneficial to my uncle. Rooms are bright and modern and the whole home and outside areas are well-kept, very clean and tidy. The home manager was always available to help during weekdays, understanding and compassionate of our needs as a family of a resident. We also received feedback from a social worker who assessed my uncle whilst he was a resident and they commented how impressed they were about the kindness of the staff towards residents. Thank you from all my family for looking after my uncle it’s very much appreciated.
30 January 2024
Cromwell Court provides a great family experience for the people under their care. We recently used one of the rooms to hold a birthday party and the staff were amazing decorating the room and providing food and drink to help the celebration along. The care home is a really welcoming place with a family feel and would recommend to anyone looking to find a safe and secure well well-managed place for their relatives. Top marks to the manager and the team.
04 January 2024
Staff were very pleasant, as usual. Saw Mum in her room, so more personal. Had a nice chat. Xmas decorations up, so felt festive. Mum was in main lounge area with other residents when I left, so good for interaction.
Latest Reviews for Cromwell Court Care Home
15 August 2025
All ways impressed by the whole team and the care they provide. The unit my mums is on is well run, with sympathetic caring people working hard at a most difficult job. The facilities are well laid out for the residents and visitors.
15 August 2025
The care home team are always friendly and welcoming. They provide great care, activities and a friendly environment. The rooms are clean and tidy as well as the communal areas. Cannot ask for better care and happiness.
19 May 2025
My Mum has been a resident for 15 months. she has vascular dementia. She is very happy living there, for the first 10 months she thrived joining in the many activities provided by the staff. It was so wonderful to see her becoming the mother she had always been. She loved every single member of staff who were looking after her. It was so wonderful to watch the care, concen, compassion and even love she was shown to her. I was so happy to know she was so well looked after as it is very difficult to leave your loved ones at a very vulnerable time. The home itself is very clean and well maintained. Rooms are thoroughly cleaned on a daily basis and all the residents are well presented, they have in-house laundry service. Residents who are able can go out on trips to visits shops or places of interest. Actives happen on a daily basis when resided are encouraged to participate. I can thoroughly recommend Cromwell Court and the amazing staff, who make it home from home for all residents
19 May 2025
My mother-in-law, who has severe dementia was admitted to Cromwell Court in January 2025 after suffering from many falls, spells in hospital, frequent police visits and at time aggressive behaviour and community care arrangements had failed to help. Since being admitted as a resident, she has had remarkable positive transformation where she has put on weight from a dangerously low weight, is sleeping better, had her medication reduced and has made new friends. We are delighted with her improvement and she is MUCH more happy. The staff at Cromwell Court are absolutely superb - they are invariably kind, thoughtful, alert to residents' needs and above all calm and compassionate. They see these poor people as real human beings and obviously care deeply for them A special shout out goes to the two ladies in the activities team for their tireless work and great activities and trips out. The home itself is in good condition and the rooms are basic but nice and regularly cleaned.
14 April 2025
Cromwell Court is an excellent care provider for both my mother and stepfather, my mother has been a resident for four years and my stepfather is in nursing, he requires pallative care, both are treated with care and dignity, if I have any concerns the manager is always quick to reassure me, the activities are second to none, my mother loves the staff and looks upon them as family, she always has a smile on her face.
01 April 2025
My mum is a resident and since being at Cromwell Court has improved so much. She is very well looked after and the staff are amazing and go above and beyond. She is very happy and always looks clean. We as a family will always be grateful for the love and care she receives off the amazing staff. Thank you so very much.
29 November 2024
Dad has been at Cromwell Court after discharge for assessment after a lengthy stay in hospital. This is my first experience of the care home system and I have been worried about making a decision about care for my dad, this is not a situation he or we ever wanted for him. But from day 1 the care has been outstanding. He has been treated with respect and dignity by the staff and he has settled so well. He was so happy to go out on a day trip to a local museum as this was his first trip into the outside world since July before he was admitted to hospital. The staff are so caring and I can tell they love their vocation. The whole experience to date has made the very hard decision to place Dad at Cromwell easy and both myself and my sister know he will be very much looked after. Thank you to the manager and your fabulous team.
17 September 2024
We had a wonderful time on 3rd August 2024, it was my dad's 90th birthday, the staff were very welcoming and helpful. My dad had a great day. It was only my 2nd visit to the home, I am visiting from Australia, and it was lovely to see how special Dad is to those who look after him. I was very happy to experience the environment he now lives in. Thank you to all members of the Cromwell Court team for taking great care of him.
05 September 2024
I was extremely anxious about taking Mum to a nursing home but this was very quickly overcome. The staff here at Cromwell Court are amazing, caring, polite, and very hard-working, and with their knowledge, Mum was made to feel at home, and within a few days I could see was settled. A relief to say the least. She is now in a safe environment with her care needs to be met and my mind is at ease, mum has even made friends which is lovely to see. I would highly recommend Cromwell Court, staff and management do outstanding work here to ensure the very best care is given - Thank you.
19 August 2024
Today is our father's 90th birthday, he joined Cromwell Court as a resident in December 2023. His care has been excellent since day one. All staff, no matter what their title is (nurse, carer, cleaner, animation, maintenance, catering, admin staff etc) ensure that Dad is comfortable and all his needs are met. His current state of health meant that we were unable to bring him home to celebrate. However, the manager and her team arranged for us, and a small family group, to use the resident's on-site 'pub' to gather together with Dad to make sure he had the best day possible. He enjoyed the time we had opening his cards and presents, and sampling the wonderful buffet supplied by the catering team. My two sisters, myself and Mum's grateful thanks to all.
19 August 2024
My first impression of Cromwell Court is of the warmth of the staff and it has a very homely feeling, which suits my auntie very well. The staff are great and are very good at dealing with any situation that arises. On every visit everywhere is always clean and residents are looked after very well.
17 June 2024
My Mother's needs are cared for. As a late-stage dementia patient, she needs 24-hour full assistance. She seems comfortable. Nursing managers and staff will raise any concerns or issues. She needs regular cleaning after food and nappy changes. Recommendation certain members of staff stand out and deserve special recognition.
17 June 2024
I cannot praise Cromwell Court enough. All the staff are stars, they are caring, thoughtful, and amazing at what they do. My mum has been there for a month and doesn't want to leave! She is well looked after by the attentive staff, loves everyone, and says she's staying put. Her mental health and demeanour have improved 100% since being there. She has made friends, loves the activities and we have peace of mind that she is in a safe environment. Her Altzimers are regularly checked, as is her general health and we are informed straight away if there are any issues. My mum says all the staff are angels and she couldn't fault them. My mum is a character and fits in just right lol The home manager is down to earth (as are all the staff) and manages the home impeccably. The activities, the food, and all the surroundings are excellent. We would highly recommend Cromwell Court and I'm so glad I chose them to look after my mum in her twilight years.
12 June 2024
My Dad has been at Cromwell Court for some time now and he is very happy and settled. The staff are excellent and cannot do enough for my Dad, the two ladies who coordinate the activities are fantastic and go above and above to ensure that my Dad is happy and comfortable including taking him for his haircut on a regular basis which is a fantastic help to both myself and my sister and we both work fulltime. The home is very clean and the garden area is great, my Dad loves gardening and the home has bought a greenhouse and has a regular subscription for seeds for the home and my Dad to help grow.
29 April 2024
There is so much to say but not enough space. Mum went to Cromwell from the hospital and we as a family were very apprehensive but our minds were soon changed and our worries vanished. She has settled in so well and loves the daily activities. She has been on trips out and loves going in the drunken duck, what a brilliant idea that was. The staff are amazing and you can see they care so much about everyone. The manager is approachable and you can nip in her office anytime, she puts our minds at ease. The home is clean and odorless and the garden is lovely. Big thanks from all our family for making Mum so welcome.
29 April 2024
Very impressed with the dedicated staff who work so hard to make sure every need is taken care of. Very clean good food and fantastic entertainment are offered to residents, very good management team, I would recommend this home to anyone who requires care.
18 April 2024
The home is lovely and the staff are amazing with my mum, she loves them all. There are always activities on in days to keep them entertained and it is one of the nicest homes there is, nowhere else I would want my mum to be.
31 January 2024
Very homely environment within the home and friendly, kind staff. Residents are encouraged to eat in a dining room setting and use the lounge area together which we thought was particularly beneficial to my uncle. Rooms are bright and modern and the whole home and outside areas are well-kept, very clean and tidy. The home manager was always available to help during weekdays, understanding and compassionate of our needs as a family of a resident. We also received feedback from a social worker who assessed my uncle whilst he was a resident and they commented how impressed they were about the kindness of the staff towards residents. Thank you from all my family for looking after my uncle it’s very much appreciated.
30 January 2024
Cromwell Court provides a great family experience for the people under their care. We recently used one of the rooms to hold a birthday party and the staff were amazing decorating the room and providing food and drink to help the celebration along. The care home is a really welcoming place with a family feel and would recommend to anyone looking to find a safe and secure well well-managed place for their relatives. Top marks to the manager and the team.
04 January 2024
Staff were very pleasant, as usual. Saw Mum in her room, so more personal. Had a nice chat. Xmas decorations up, so felt festive. Mum was in main lounge area with other residents when I left, so good for interaction.